Scribd Logo
Upload

Welcome to Scribd!

  • CRM Assignment

    Uploaded by

    Djhi
    10 views1 page
    The document contains 8 questions related to the subject of Customer Relationship Management for an internal college assignment. The questions cover topics such as defining a customer and different customer categories, explaining the 7 C's of CRM, defining data management and qualitative data features, defining CRM and relationship marketing, describing mobile CRM and transactional data, and defining a data warehouse. The assignment asks students to answer 5 of the 8 questions in brief for their Semester-IV internal assignment on Customer Relationship Management.

    Original Description:

    Original Title

    Crm Assignment

    Copyright

    © © All Rights Reserved

    Available Formats

    DOCX, PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    Report this Document
    The document contains 8 questions related to the subject of Customer Relationship Management for an internal college assignment. The questions cover topics such as defining a customer and different customer categories, explaining the 7 C's of CRM, defining data management and qualitative data features, defining CRM and relationship marketing, describing mobile CRM and transactional data, and defining a data warehouse. The assignment asks students to answer 5 of the 8 questions in brief for their Semester-IV internal assignment on Customer Relationship Management.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as docx, pdf, or txt
    10 views1 page

    CRM Assignment

    Uploaded by

    Djhi
    The document contains 8 questions related to the subject of Customer Relationship Management for an internal college assignment. The questions cover topics such as defining a customer and different customer categories, explaining the 7 C's of CRM, defining data management and qualitative data features, defining CRM and relationship marketing, describing mobile CRM and transactional data, and defining a data warehouse. The assignment asks students to answer 5 of the 8 questions in brief for their Semester-IV internal assignment on Customer Relationship Management.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as docx, pdf, or txt
    of 1

    Dnyan Ganga Education Trust’s

    DEGREE COLLEGE OF ARTS, COMMERCE & SCIENCE


    Opp Unnathi Greens, Nr. Haware City, Kasarvadavli, G. B. Road, Thane (W) 400615

    Semester-IV
    Internal Assignment
    Subject: CUSTOMER RELATIONSHIP MANAGEMENT
    Date Submission: 6/6/22

    Answer the following questions in brief. (Any 5)

    1. What do you mean by customer? Explain various categories of customer.


    2. Explain 7 C’s of CRM.
    3. What is Data Management? Explain features of qualitative data.
    4. Define CRM.
    5. Define Relationship Marketing.
    6. What is Mobile CRM?
    7. What is Transactional data?
    8. What is Data Warehouse?

    You might also like