The document provides an achievement checklist for a Now Creators course. It includes 7 parts with multiple videos in each part. The parts cover topics like user experience, the ServiceNow platform, the user interface, process and manager capabilities, system configuration, service catalog, and IT service management. Learners can check off each video after watching to track their progress through the course.
The document provides an achievement checklist for a Now Creators course. It includes 7 parts with multiple videos in each part. The parts cover topics like user experience, the ServiceNow platform, the user interface, process and manager capabilities, system configuration, service catalog, and IT service management. Learners can check off each video after watching to track their progress through the course.
The document provides an achievement checklist for a Now Creators course. It includes 7 parts with multiple videos in each part. The parts cover topics like user experience, the ServiceNow platform, the user interface, process and manager capabilities, system configuration, service catalog, and IT service management. Learners can check off each video after watching to track their progress through the course.
The document provides an achievement checklist for a Now Creators course. It includes 7 parts with multiple videos in each part. The parts cover topics like user experience, the ServiceNow platform, the user interface, process and manager capabilities, system configuration, service catalog, and IT service management. Learners can check off each video after watching to track their progress through the course.
Track your progress for (put achievement name here) by putting
a checkmark next to each video after you’ve watched it.
Category # Video Name Done
1 Overview User Experience (5:22)
2 What Is ServiceNow & How Can It Help Me Do My Job? (5:51) 3 Quick Tour of the ServiceNow Platform (5:24) Part One| User Experience 4 How to Request Something (3:10) 5 How to Report an Issue (5:43) 6 How to Use the Knowledge Base (6:25)
1 Overview Platform Architecture (5:51)
2 Applications on the ServiceNow Platform (6:50)
Part Two | Getting Started 3 Tables, Records, and Fields (9:06)
4 Navigating HI (7:24) 5 Locating Resources (5:35)
1 Overview User Interface (5:22)
2 Getting Started with the Application Navigator (3:59)
Part Three | User Interface 3 Getting Started with Lists (12:25)
4 Getting Started with Forms (10:32) 5 Service Portal Overview (5:22)
Part Four | Process User & Manager Capabilities 1 Getting Started with the ITIL Role (11:05)
1 Performing Basic Setup in Your Instance (3:59)
2 Application Menus and Modules (4:14) 3 Form Layout and Design (7:26) Part Five | System Configuration 4 Working with Dashboards (6:34) 5 Business Rules (6:57) 6 Configuring Inbound Actions and Notifications (6:25)
1 Service Catalog Administration Overview (6:25)
2 Creating Service Catalog Categories (5:41)
Part Six | Service Catalog 3 Creating Service Catalog Items (6:34)
4 Creating Service Catalog Record Producers (7:32) Creating Service Catalog Execution Plans and Workflows 5 (10:55)
1 Incident Management (11:40)
Part Seven | IT Service Management 2 Problem Management (9:28)