M/S PRATHVIRAJ SINGH PANWAR Non-Conformance Management ‘The customer requirements for Non Conformance Reports will be taken strictly & following action to be taken: > On receipt of a Non Conformance Report (NCR),Site Manager will review the Non Conformance and agree on the immediate corrective action to rectify the Non Conformance and a preventive action to prevent recurrence. ‘The Site Manager will write out the Corrective / Preventive Action on a copy of the NCR and meet the customer Representative within reasonable time and forward a copy of the NCR with proposed corrective / preventive actions and planned date for implementation of such action. - > “The duration of implementation will not exceed 2 weeks unless justified by the M/s Prathviraj and accepted by the auditor. v “The Site Manager together with Quality engineer will trace each NCR to the relevant milestone dates wherever applicable. x Efforts will be taken to close the NCR’s prior to relevant milestone date. ‘Any non-conforming work identified on site (either party) is rectified as per agreed corrective action. Actions include:- + Repair / rework to drawings & specifications Reject if non-conforming product is beyond repair. + Accept as is when further rectification may result in serious functional problems. + Onapproval by auditor, the corrective actions will be completed and after showing, evidence of completion of corrective and preventive actions, the Site Manager will approach the auditor to close the relevant NCR's ‘+ Incase of above, the non-conforming work shall be put on HOLD until the corrective action is accepted by the customer. + Records of rectification necessary to close out a Non Conformance are kept. ‘+ Actions taken are recorded on the Non Conformance Report. + AILINCR’s are logged on the Non Conformance Register by the site Team.