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Influence of Marketing Mix Strategy On Business Ar
Influence of Marketing Mix Strategy On Business Ar
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Rhian Indradewa
Bandung Institute of Technology
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various sports venues. When high mobility Strategy refers to various managerial
conditions make sportspeople need an decisions and actions to distinguish the
application that runs on all digital platforms, company from competitors and maintain its
thus providing convenience to its users in competitive advantage. The company's
helping to provide easy booking and get strategy must be following its mission,
sports venues online. In Direct real-time resources, and environmental circumstances
competitors, today are still not many who (Daniel, 2018). A marketing strategy is a
start on digital platforms, so it has more strategy that organizations use to provide
value to consumers, but over time Arena their target customers with quality products
Corner must create a solid strategy to stay at affordable prices, offer effective
afloat. promotional strategies, and interact with
The marketing mix is the best step to their distribution outlets, thus creating
consider all operational factors of Arena demand for their products and improving
Corner marketing, and this is because the performance (Gituma, 2017).
marketing mix sees in terms of products,
services, prices, and locations. But in the Marketing Mix
development of the current competition in According to Kotler and Keller
the digital Arena Corner marketing mix, (2012, a Marketing Mix is a set of
Arena Corner is 7P. With the 7P marketing marketing tools that companies use to
mix, arena corner is expected to develop a achieve their marketing goals in the target
valuable strategy to win the competition. In market continuously. On the other hand,
detail, the marketing mix variable 7P Arena there are adjustments to Marketing Mix,
Corner is product, price, promotion, place, where the manufacturer adjusts the
people, physical evidence, and process. marketing mix elements for each target
Based on the researchers' opinion about the market. The variables in this marketing mix
phenomenon that occurred in Arena Corner, can be used effectively if arranged
the variable marketing mix 7P becomes an according to the circumstances and
essential issue in winning the competition of situations experienced in a company. From
digital startup business today that causes the above definition, the understanding of
gaps. So made the background of Marketing Mix is a factor that marketing
researchers to conduct research entitled managers can use to influence consumer
"Influence of Marketing Strategy mix On purchasing decisions.
Business Arena Corner" (Case Study on Traditionally, the marketing pillar is
Arena Corner Indonesia) 4P which stands for Product, Price, Place,
and Promotion. However, as customers
LITERATURE REVIEW became more sophisticated, three further 'Ps'
Sales Marketing Strategy were added mainly to the service industry,
According to Kotler and Keller namely People, Process, and Physical
(2012), "Marketing is a social process that Environment (Hashim and Hamzah, 2014).
with the process of one individual and group Marketing strategies; products, prices,
getting what is needed and desired by places, and promotions are strategies
creating, offering, and freely exchanging organizations use to react to market and
valuable products and services with others." internal forces that will allow organizations
As cited by Kotler and Keller (2012) defines to achieve their goals (Kotler and
marketing as the process of planning and Armstrong, 2016). A mixed marketing
implementing thought, pricing, promotion, strategy covers all corporate responses in
and distribution of ideas, goods, and ensuring that the target market positively
services to create exchanges that meet the influences the demand for their products.
goals of individuals and organizations." Companies that aspire to meet customer
needs should often focus on understanding
(order) until finally, they get what they intended to conclude the correlation
want. Certain companies usually have a relationship between the variables studied.
unique or specialized way of serving their The Inductive quantitative method is also
customers. The process in marketing is the research that can be calculated in number by
whole system that e implementation and statistical method. A causal quantitative
determines the quality of smooth approach is a scientific approach to
performance of services that can satisfy its managerial and economic decision-making
users. that aims to obtain evidence of causal
relationships or the influence of research
Physical Evidence variables.
According to Nirwana (2004),
"supporting facilities are part of the RESULT & DISCUSSION
marketing of services that have a fairly Based on the results of the
important role. Because the services implementation of marketing strategy run
delivered to customers do not require by researchers, the outline of the method
supporting facilities in the delivery". This applied by Arena Coner in win competition
will further strengthen the existence of these with the competitors of marketing strategy
services. Because with the physical is to use marketing mix 7P strategy as well
supporting facilities, the service will be as improvement on several digital channels
understood by customers. Marketers in in its promotional system. The results
creating quality services need to pay applied by researchers are as follows.
attention to the physical service elements as
follows: "The company's management Product Strategy
should also consider infrastructure related to Products are goods, services, and
customer service. A magnificent building rights and a combination of all of them. The
with cooling facilities, sophisticated request is understood as the right to use
telecommunication equipment, or quality certain goods or services or certain financial
office furniture, and others become the services. The product offered is a sports
consideration of customers in choosing a application service called Arena Corner.
product/service. According to Timpe The health services we provide are:
(2004), physical facilities are significant for Table 1: Arena Corner Products
restaurants because they support the Product Types of Services Service Schedule
atmosphere inside the restaurant that can Futsal
Ball Field
affect the enjoyment obtained by Badminton Field rentals and tools 24 Hours
consumers. Tennis
Volley
Physical facility indicators classify Fitness
into six variables: First Color (wall color, yoga
Zumba
equipment color used). Second Layout Swimming Place Bookers and Coaches 24 Hours
(plant order, wall fibers). Third Lighting golf
Bowling
(lighting both indoors and from outdoors). Source: Arena Corner Indonesia
Fourth Facilitating goods (restrooms, trash
cans, and other equipment). Fifth Furnishing Price Strategy
(number of seats and tables). The six Strategy is setting an effective
atmospheres (the atmosphere can be pricing strategy for new products or this
through. introductory stage there are two alternative
pricing strategies, namely: 1) Skimming
MATERIALS & METHODS Price, do Provide a high price to cover costs
This type of research is a type of and generate maximum profit (the company
research with inductive quantitative can convince consumers that the product is
methods, and this is because this study is different from other similar products). The
skimming approach is convenient if there is
significant quantities so that the sales will make a product can be a "Top of Mind"
volume of products offered by the company in the community. Branding formed will
increases. strengthen a company in the public view of
Arena Corner utilizes application the public. The promotional mix does
technology in arena corner service categorize into five forms of the promotion
distribution channels. Application mix. The promotion mix consists of
technology is used as the best distribution advertising, selling, direct marketing, sales
channel for service companies in the current promotions, and public relations.
era because with the use of service
distribution, and applications become fat so
that consumers easily obtain the services
needed. Furthermore, the company's speed
to serve consumers can create customer
satisfaction to increase sales volume and
revenue targets.
Promotion Strategy
Promotion is an inseparable part of
marketing itself, so marketing can’t run at
all without its existence. Promotion is an Figure 1: Promotional Mix Arena Corner
effort to introduce products/services so that
they can be known and accepted by the Advertising
public can be reached in various ways. The Advertising is a form of non-
benefits of doing promotions are as follows: individual communication with a certain
1) Customer Loyalty, Promotion is helpful amount of costs using certain media carried
to increase customer loyalty so that later on out by companies, non-profit organizations,
do not switch to competitor products; 2) or individuals. The primary purpose of
Communication Media, Promotion will be advertising is to increase demand for the
able to help a company to convey the products offered. While the benefits of
information that wants to do conveyed to advertising are: Allows the seller to
consumers and prospective customers; communicate with many people at once, it
3)Defense, Promotion is one of the most allows the seller to disseminate information
effective ways to maintain the image of about the product and the company, Allows
aggressive attacks by competitors of a the seller to dramatize the company and its
company; 4) Trial and Repeat Buying, by products through the use of prints, sounds,
conducting promotions, will increase the and colors that attract attention. Advertising
chances of a company to continue to get is generally bulk. Arena Corner utilizes
new buyers as well as repeat buyers; 5) advertising media in communicating to
Building a Brand, Promotion serves to consumers and providing information about
increase "Brand Awareness," and also with Arena Corner service applications. The
the increasing level of "Brand Awareness," advertising media used are:
Table 3
Advertisement Media Target Time Target Visitor Total targets
Google Ads Website application 6 Months 8820 per day 1,587,600 Visitors and download apps
Facebook Ads Facebook 6 Months 100,100 per day 18,018,000 Visitors and app market downloads
Instagram Ads Instagram
You tube You tube 6 Months 8500 Per Day 765,000 viewers and subscribers
Source: Arena Corner Indonesia
and loyal to the company in which they download and use arena corner application
work services. Campaign Strategy does conduct
to the sports community, Diaspora, KONI,
Physical Evidence Strategy and academics to build Brand awareness,
The building is part of the physical creating a positive image as the work of the
evidence, characteristics that become a nation's children. In addition, Arena Corner
value-added requirement for consumers in prioritizes quality venue services and
service companies. Attention to interiors, facilities. Therefore, we take great care of
building equipment, including lighting the quality of the venue and things related to
systems, and spacious layouts are significant Arena Corner products. Campaign Strategy
concerns and can affect the mood of is conducted to consumers through direct
visitors. Buildings should be able to the WA to build a positive relationship between
atmosphere by paying attention to ambiance consumers and Arena Corner, media
so as an experience to visitors and can reminder consumers to do, and promote the
provide value for visitors, especially being latest programs and events Arena Corner.
the main requirement of service companies This strategy does implement in the Below
with special market classes. Arena Corner the Line Strategy.
has its head office located in Tebet, South
Jakarta City, DKI Jakarta Province. This
building does use as a centre for the
sustainability and supervision of the arena
corner application business.
Sales Marketing Strategy
Sales Strategy
As one of the new start-up’s in
Indonesia with Arena Corner Application
Services. So, we need an effort to introduce
this Arena Corner Application to the public.
Therefore, we need a strategy for Arena
Corner to be accepted and become a market Figure 2: ATL and BTL Strategy
leader in Indonesia. The system undertaken (Matrix processed by yourself for research purposes)
of the number of venues, and the pessimistic step is to work marketing through multiple
target of 20% of the number of venues. media, namely electronic media through TV
and Radio; Social Media is Google ads,
Marketing Timeline Facebook, Instagram, you tube. Through
Marketing Timeline is a series of Influencers, in this case, we do endorse
activities that Arena Corner will conduct. cooperation with sports players from artists,
As for the initial actions in the framework of public figures, and sports athletes. The next
the introduction of this Application Service activity to attract new consumers and make
Product, we work on a Campaign on the consumers repeat Arena Corner products is
community of sports branches, the Youth through attractive promotions on paydays,
and Sports Office, and businesses related to weekdays, public holidays, and customer
the sale of sports equipment. The campaign birthdays.
does conduct in the form of introduction and
sponsorship of various activities. The next
Table 5: Marketing Activity Schedule Plan
Marketing Budget
Table 6: Budget Marketing Table
Budget Institution Cost Time Total
Campaign Sports Venues 20,000,000 1 20,000,000
Dispora 10,000,000 1 10,000,000
National Sports Committee 10,000,000 1 10,000,000
Indo sports organization 10,000,000 1 10,000,000
Indo Sports Association 10,000,000 1 10,000,000
Campuses and Schools 10,000,000 1 10,000,000
Digital Marketing Google ads 24,000,000 6 144,000,000
Facebook Instagram 33,000,000 6 198,000,000
YouTube 33,000,000 6 198,000,000
Buzzer 15,000,000 3 45,000,000
bumper 25,000,000 2 50,000,000
Endors 66,000,000 4 264,000,000
Adslibs 100,000,000 2 200,000,000
Sponsorship–Even–Promo Weekdays Promo (disc 20%) 20,000,000 2 40,000,000
Healthy Ramadan (Disc 40%) 40,000,000 2 80,000,000
Know the new Doctrine (10% - 20%) 12,720,000 2 25,440,000
National Sports Day 30,000,000 1 30,000,000
National Customer Day (Disc 30%) 30,000,000 1 30,000,000
Harbolnas (Disc 50%) 50,000,000 2 100,000,000
Christmas and New Year (Disc 50%) 25,000,000 1 25,000,000
(Valid on 1000 user firstime)
Total Cost Promotion 1.499.440.000
Source: Arena Corner Indonesia
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