QUESTIONS

1. Tell me about yourself.

2. Why do you want to work in the hospitality industry?
3. What are your strengths?
4. What are your weaknesses?
5. What inspires you?
6. What career or personal achievement are you most proud of?
7. What skills are you trying to improve?
8. What are your long-term career goals?
9. Do you work best independently or as part of a team?
10. Why should we hire you?
11. What are you wage or salary expectations?
12. Tell me about a time when you dealt with an unhappy customer or guest.
13. Tell me about a time when you demonstrated leadership skills.
14. How would you describe your leadership or management style?
15. How do you motivate the people that you work with?
16. Describe a time when you had to make a difficult decision.
17. What does excellent service mean to you?
18. What questions do you have for me?
19. We are a starting company. You are a beginner in the field and you have been working
for long time now due to lack of experience. We are eager to hire you. However, we offer
only 5k per month. The work is ESL. Will you accept the offer or not? Explain your
decision.
20. Can you give me an example of when you had to handle conflict or a negative situation
with a coworker? What steps did you take to resolve it?
21. Tell me about a time when you had to collaborate with someone very different to you
22. Tell me about a time when an employee failed to complete a task properly. How did you
resolve the situation?
23. How would you ensure that hotel guests feel welcome?
24. How do you ensure high standards and quality are met when cleaning guest rooms?
25. What are some of the most effective strategies you have used to close a sale?
26. Do you have any experience with using technology to generate sales?
27. Why should we hire you?
28. Give me an example of a time when you failed.
29. What three skills do you have that make you a perfect candidate for this role?
30. How would you react if you didn’t get promoted within, say, 3 years?
31. Don’t you think you’re underqualified for this role?
32. How do you sell a used toothbrush to a consumer?