Audrey Serrano

Phoenix, Arizona | (602)526-2652 | dreyserrano@icloud.com

EDUCATION
Arizona State University — Political Science B.S., May 2023

Arizona State University, Next Generation Service Corps — Cross-Sector Leadership Certificate,
May 2023

EXPERIENCE
Legislative Intern, Aarons Company LLC; Phoenix, Arizona — Current

Tracked legislative calendars and participated in the maintenance and management of multiple
stakeholder and client files in preparation for engagements in committee hearings, caucuses,
and floor sessions. Further responsibilities included the filing and recording of pertinent
clientele information and conducting qualitative and quantitative research in accordance with
legislative priorities.

Ice Rink Referee, Fairmont Scottsdale Princess; Scottsdale, Arizona — Oct 2022 to
Jan 2023

Managed and regulated the safety of visitors of all ages on multiple ice rinks as well as keeping
the organization and appearance of the hotel throughout the duration of the seasonal event.
Responsibilities further included POS transactions and ensuring positive customer experiences
with hotel guests.

Kid’s Department Sales Associate, Inditex Zara; Scottsdale, Arizona — Feb

2021 to Sep 2022

Controlled maintenance of inventory and ensured positive customer experiences. Further

responsibilities included operating transactions via various POS and internal inventory
distribution systems.

Intern, Adea; Tempe, Arizona — Sep to Dec 2021

Facilitated and maintained online content for the brand including social media and blog posts
as well as logging online stock and inventory.

Community Partner, Metro Phoenix; Phoenix, Arizona — Jan to April 2022

Developed and presented an app prototype using MacOS systems such as Swift and Keynote
that addressed safety and hygiene in the homeless community to stakeholders and community
partners within Metro Phoenix.

Community Partner, Metro Phoenix; Phoenix, Arizona — Nov 2020

Presented conceptualizations on fundraising and outreach programs that would increase voter
participation in collaboration with business and government officials in Metro Phoenix.

Community Partner, Cartwright School District; Phoenix, Arizona — Jan to May

2020

Promoted designs for community outreach to increase involvement in the community garden
from students and families within the Cartwright School District.

SKILLS
Verbal and written fluency in English and Tagalog; Trained in various Point of Sale (POS)
systems; Computer proficiency in Windows & MacOS systems, Microsoft, Google, & Adobe
Suite applications; Content-editing; Verbal and written copy-editing; Quick adaptability to new
programs and environments