Professional Services

Partner Development
Program
Palo Alto Networks developed the Professional Services Partner Development
Program (PSDP) to foster the growth, technical competencies, and overall success
of mid-market enterprise partners. Partners of this program receive exclusive
ongoing technical enablement, curated resources, and marketing benefits. Being
a PSDP member will accelerate and drive your path to more successful deliveries.
It signifies that the partner has invested in training and enablement and has the
technical expertise to deliver quality services to Palo Alto Networks customers.

Palo Alto Networks | Professional Services Partner Development Program | Datasheet 1

Palo Alto Networks PSDP Partner Benefits
Packaged and Custom Technical Enablement
• Strategic guided learning paths for accelerated enablement
• Technical educational resources covering topics like products, services, and tools
• Curated training, guides, and resources to advance credentials and certifications

Exclusive PSDP Partner Portal

• Relevant and essential content to help you stay up to date with Palo Alto Networks products, training,
and news
• Owned and managed by dedicated PSDP technical subject matter experts

Incentivized Gamification Platform

• Engaging learning experiences for self-paced instruction
• Prizes and swag awarded to users for educational efforts and achievements

Distinct Program Promotional Benefits

• Placement on the Palo Alto Networks partner listing webpage
• Referral opportunities

Program Overview
First and foremost, the PSDP is an enablement program. The primary goal is to help Palo Alto Networks
partners deliver top-notch services to their customers resulting in higher than average CSAT scores and
an increased return on investment, and scalable go-to-market practice. These goals are accomplished
with structured enablement and training focused on three core areas:
• Enabling usage of Palo Alto Networks tools and services
• Promoting platform adoption, implementation, and delivery skills
• Earning certifications, credentials, and microcredentials

Driving Tools Adoption and Services

Palo Alto Networks customers receive exponential benefits when they are engaged by a program
member to run any of the following tools: Best Practice Assessment (BPA), Prevention Posture Assess-
ment (PPA), Security Lifecycle Review (SLR), Ultimate Test Drive (UTD), and Palo Alto Networks demo
systems.
The PSDP helps partners learn about the tools, how they can use them more effectively, and provides
actionable use cases and playbooks for running them with customers.

Platform Adoption, Implementation, and Delivery Skills

Palo Alto Networks has a unique market opportunity to provide security capabilities that stretch across
a customer’s entire organization and portfolio. The PSDP offers partners in-depth technical training,
resources, and enablement so they can stay up to date on the latest products and deliver quality services
to their customers.

Certifications, Credentials, and Microcredentials

This program provides its members with structured learning plans to earn Palo Alto Networks certifi-
cations, credentials, and microcredentials. These accreditations certify partners as qualified Palo Alto
Networks professional service partners.

Professional Services Partner Development Program | Datasheet 2

Program Criteria
In order for a partner to qualify as a member of the PSDP, they must satisfy the following requirements:
1. Be a NextWave-compliant partner.
2. Be a growing and active partner with existing sales/services in the last two fiscal years. Guiding
range between $100K and $1M+ in partner LTV and partner registered, customer-won opportuni-
ties, applicable to respective partner types.
3. A completed partner profile form and program agreement, ongoing requirements for data submis-
sion, and investment in the program.
4. Maintains active participation in the program, monitored by KPIs and metrics related to certifica-
tions/credentials earned, completed project delivery forms, and CSAT scores.
5. Earn or actively pursue new credentials and certifications on a quarterly basis.

Program Commitments
In order to maintain an active PSDP membership, partners must keep up with the ongoing program
requirements. These follow three distinct areas:
• Visibility into Palo Alto Networks projects
• Complying with quarterly partner reviews
• Enhancing technical expertise

Visibility into Palo Alto Networks Projects

Partners in the PSDP must provide a monthly/quarterly count of all projects delivered, professional ser-
vices revenue, tool usage, and services attached on closed deals via the Project Detail Form.

Complying with Quarterly Partner Reviews

Partners must commit to ongoing regular compliance audits, including a review of engineer certifica-
tions and credentials, tools, Project Detail Forms, and CSAT scores.

Enhancing Technical Expertise

Membership in the PSDP is contingent on enhancing technical expertise with Palo Alto Networks
services, products, tools, and solutions. This can be achieved by leveraging the PSDP portal and gami-
fication platform to achieve credentials and certifications on a quarterly basis. Additionally, program
members will have opportunities to attend monthly webinars, leverage promoted LIVEcommunity
pages, and participate in discussion forums, along with dedicated access to technical resources.
PSDP members who have completed all of the learning paths, displayed consistent quarter-over-quar-
ter success, and meet specific program criteria can be considered in the future for the CPSP program.
Interested in learning more about the program? Reach out to the team at: PSDP@paloaltonetworks.com.

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Santa Clara, CA 95054
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Sales: +1.866.320.4788
Support: +1.866.898.9087
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