DDM Section, Digital Banking Services Wing, HO, Bengaluru

Escalation Matrix for One Time Combination (OTC) Lock

Level 1 OTC HELP DESK TEAM NUMBERS
AGS OTC Help Desk
080 22073140
Team

Level 2 Person Name (OTC Tech Team) Mobile Number

Anil Kumar S 9035440960
Narendra 9901101485
Kumar G 9739327285
AGS TEAM
Gopi 9985983543
Anand V 9980187141
Prakash Rao 9880566099

Level 3

Circles Point Of Contact Person (Bank Officials From DDMS) Mobile Number
Agra K V Vivek 7483087480
Ahmedabad Joga Rao 8247503102
Bengaluru Vishwanath 9743811420
Bhopal Barun Kumar 9065919275
Bhubaneswar Kulwinder Singh 8847648892
Chandigarh Neha 7870213889
Chennai Rose Joseph 9961940904
Delhi Kulwinder Singh 8847648892
Guwahati Kulwinder Singh 8847648892
Hubballi Joga Rao 8247503102
Hyderabad Joga Rao 8247503102
Jaipur Neha 7870213889
Karnal Neha 7870213889
Kolkata Shivani 8954449996
Lucknow Shivani 8954449996
Madurai Vishwanath 9743811420
Mangaluru Rose Joseph 9961940904
Manipal Barun Kumar 9065919275
Mumbai Shivani 8954449996
Patna Barun Kumar 9065919275
Pune K V Vivek 7483087480
Ranchi Vishwanath 9743811420
Thiruvananthapuram Rose Joseph 9961940904
Vijayawada K V Vivek 7483087480
 Level 4 Bank Officials From DDMS Mobile Number
SHAMIK BARMAN 7501426392
ROHIT RAINA 87009 32925
Bank Officials
SUVARNA KRISHNA K 86390 97705
GOPI CHAND G 98662 06260