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INTERNATIONAL

MARKETING
Globalization Imperative, Economic
and Financial Environment

Dr. Khanh Ngo


khanh.ngo@isb.edu.vn

www.isb.edu.vn
About me

• Dr. Khanh Ngo, Doctor at University of


Grenoble 1, France, 2008
• Senior Lecturer at ISB and UEH
• Former Sales & Marketing Director of
Endress+Hauser Asia Pacific Regional Support
Center (manage Vietnam, Taiwan, New
Zealand, Philippines, Bangladesh, Myanmar,
Srilanka, Nepal, Bhutan, Cambodia, Laos,
Brunei,…)
• Former Country Manager of Endress+Hauser
Myanmar
• Former Sales & Marketing Manager of VES
• Email: khanh.ngo@isb.edu.vn

2/1/2023 Dr. Khanh Ngo www.isb.edu.vn


Prof. Nigel

• Prof. Nigel, Industry/Professional Fellow, UTS; Adjunct


Professor, UEH Vietnam; Advisor, Thammasat Business
School, Thailand.
• Former Head of the School of Marketing; Director,
Postgraduate Programs; Director of the Centre for
International Business. He was also a Visiting Professor in
USA universities
• Area of international/global marketing, with a particular focus
on the internationalisation of organisations in the Asian region
• Extensive experience in teaching courses and delivering
seminars in many countries (including the USA, China,
Singapore, Sri Lanka, Myanmar, Thailand and Vietnam).
• Extensive experience in managing and conducting over 100
commercial market research projects for Australian public and
private sector organisations.
2/1/2023 Dr. Khanh Ngo www.isb.edu.vn
Class Introduction

www.menti.com
Code:

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Self-introduction

What is your major?

What is your learning expectation for IMk course?

2/1/2023 Dr. Khanh Ngo www.isb.edu.vn


Assessment Overview

Weight Type of Length (No. of


No. Assessment task Due date
(%) Task words)
1 In-class participation 20% Individual
with lecturer (Dr. Khanh
Ngo)
2 In-class participation 20% Individual
with industry lecturers
(Dr. Phat Tang or MBA.
Chanh Pham)
3 Final group project 60% Group Report: 10000 2 days before
(presentation and words +/-10% Session 15
report)
TOTAL 100%

2/1/2023 Dr. Khanh Ngo www.isb.edu.vn


Your project: suggested company

Company Company Company

Biti's Trung Nguyen International Vinfast


Hảo Hảo instand noodle Minh Long Ceramic Saigontourist
Vinamit Phuc Long coffee Vietnam Airlines
Bibica Vinh Hao drinking water Phở 24
L'angfarm Bien Hoa's sugar Vietjet airlines

2/1/2023 Dr. Khanh Ngo www.isb.edu.vn


Your group

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Introduction

https://www.youtube.com/watch?v=XE9dWhGX_l4 https://www.youtube.com/watch?v=OX6mldvRzGw

2/1/2023 Dr. Khanh Ngo www.isb.edu.vn


Global Marketing Management

Global Marketing Development of Competitive


Globalization
Environment Strategy

Globalization Global Economic Global Marketing


Imperative Environment Research
(Chapter 1) (Chapter 2) Chapter 6

Financial Environment
(Chapter 3)
Global Segmentation Global Marketing
and Positioning Strategy
Global Cultural Environment
Chapter 7 Chapter 8
and Buying Behavior
(Chapter 4)

Political / Legal Environment


(Chapter 5)

2/1/2023 Dr. Khanh Ngo www.isb.edu.vn


Global Marketing Management

Global Market Global Marketing


Entry Strategy
(Chapter 9) Strategy Development

Communicating with the World


Global Product Policy Decision 1 Consumer
(Chapter 10) (Chapter 13)
Global Product Policy Decision 2 Sales and Cross-Cultural
(Chapter 11) Management
(Chapter 14)

Global Pricing Global Logistics and Distribution


(Chapter 12) (Chapter 15)
Export/Import Management
(Chapter 16)

2/1/2023 Dr. Khanh Ngo www.isb.edu.vn


Overview

Globalization Imperative
• Why Global Marketing is Imperative
• International Trade and International Business
• Evolution of Global Marketing
• Appendix: Theories of International Trade and the Multinational Enterprise
Global Economic Environment
• Country Competitiveness
• Emerging Economies
• Regional Economic Arrangements
Global Financial Environment
• Foreign Exchange and Foreign Exchange Rates
• Economic and Financial Turmoil Around the World

2/1/2023 Dr. Khanh Ngo www.isb.edu.vn


Globalization Imperative

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Global growth of trade

https://www.youtube.com/watch?v=Xc0bR9tiDyU

2/1/2023 Dr. Khanh Ngo www.isb.edu.vn


Question

Why should a Vietnamese company go global?

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Why global marketing is imperative?

• Saturation of domestic market:


Domestic-market saturation in the
industrialized parts of the world and
marketing opportunities overseas are
evident in global marketing

2/1/2023 Dr. Khanh Ngo www.isb.edu.vn


Why global marketing is imperative?

• Powering growth in
emerging markets
Next 10 to 20 years, BEMs will
provide many opportunities in
global business.
CEA (China, HK area, Taiwan),
India, CIS (Russia, Central Asia,
Caucasus states), S. Korea,
Mexico, Brazil, Argentina, S.
Africa, Central Europe region,
Turkey, and ASEAN

2/1/2023 Dr. Khanh Ngo www.isb.edu.vn


Why global marketing is imperative?

• Global competition: • Global cooperation:

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Why global marketing is imperative?

• Global distribution network • Competitive pressure

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Why global marketing is imperative?

• Technology revolution: Internet…

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International Trade and International Business
Who manages International Trade

• International trade: consists of exports and Prevalence of MNEs in the global economy, 2016 (%)
imports
• International business: includes international
trade and foreign production
• International business are managed on a
global basis.
• Who manages International Trade:
Growth of Multinational Corporations (MNCs)
is a major aspect of global markets
Intra-firm trade

Source: OECD Analytical AMNE database.

2/1/2023 Dr. Khanh Ngo www.isb.edu.vn


Question: menti.com

How about Vietnam? Which company can go global?

2/1/2023 Dr. Khanh Ngo www.isb.edu.vn


Question

Map the Evolution of Global Marketing? Where are mostly


Vietnamese companies in this evolution? Example?

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Evolution of Global Marketing

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Appendix: Theories of International Trade and the
Multinational Enterprise

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Global Economic
Environment

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Export – Source CIA World Fact Book

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Questions

How do you think about the potential of Vietnam’s merchandise export in next 5 years? Why?

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Exhibit 2-3: Foreign Direct Investment Inflows

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Question

Why should Vietnamese marketer look into FDIs flow in a


country?

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Country Competitiveness

• Country competitiveness refers to the productiveness of a country


(infrastructure, health, education and well-functioning,..) which is
represented by its firms’ domestic and international productive
capacity
• Country competitiveness is not fixed.
• The role of human skill resources has become increasingly
important as a primary determinant of industry and country
competitiveness.

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Country Competitiveness

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Questions

Country competitiveness: what does it mean for


Vietnamese marketer?

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Question

What is the difference from marketing in developing


countries and developed countries?

2/1/2023 Dr. Khanh Ngo www.isb.edu.vn


Regional Economic Arrangements

• An evolving trend in international


economic activity is the formation
of multinational trading blocs.
• There are more than 120 regional
free trade areas worldwide.
• Ex: According to FTA ASEAN-China,
if Malaysia wants 0% tax while
exporting pants to China then it
needs 40% of pants produced in
Malaysia or ASEAN
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Question: Menti

Which free trade agreement does Vietnam have?

2/1/2023 Dr. Khanh Ngo www.isb.edu.vn


Global Financial
Environment

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Foreign Exchange and Foreign Exchange Rates

• Foreign exchange is the monetary mechanism allowing the transfer of funds from
one nation to another.
• The existing international monetary system always affects companies as well as
individuals.
• For example:
• In mid 2015, Toyota reported an increase in their profits
• Their companies’ oversea businesses in US collect sales in USD but report in Japanese Yen.
• If Yen depreciate against USD by 1 yen then Toyota profit will increase 40 billion yen (332
million USD)
• Many countries attempt to maintain a lower value for their currency in order to
encourage exports

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Foreign Exchange and Foreign Exchange
Rates

• Spot market: transaction is made immediately


• Forward market:
• Delivery at some future date (30, 60, 90 days from the purchase
date)
• Buyer can lock in on exchange rate and avoid currency fluctuation
– currency hedging
• Exist for strongest currencies: Euro, USD, Pound, Yen,…

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Question

Should Vietnamese company use currency hedging? And why?

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Economic and Financial Turmoil Around the
World

Which economic and financial crisis do you know?

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Group activity

How do consumers response to the recession in the


relationship with product category and with brand?

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Exhibit 3-6: Changes in the Consumption Pattern
During a Recession

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Exhibit 3-6: Changes in the Consumption Pattern
During a Recession

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Group activity

How do corporate response to the recession? How


should marketer do?

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Economic and Financial Turmoil Around the
World: Corporate Responses

• Short-term orientation: maximize


year to year profit (or minimize
loss)
• Long-term orientation: tolerates
some short term loss for future
gain

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Economic and Financial Turmoil Around the
World

• Corporate Responses to the regional financial crises:


• Pull-out
• Emphasize a product’s value
• Change the product mix
• Repackage the goods
• Maintain stricter inventory
• Look outside the region for expansion opportunities
• Increase advertising in the region
• Increase local procurement

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Summary

2/1/2023 Dr. Khanh Ngo www.isb.edu.vn


Assessment Overview

Weight Type of Length (No. of


No. Assessment task Due date
(%) Task words)
1 In-class participation 20% Individual
with lecturer (Dr. Khanh
Ngo)
2 In-class participation 20% Individual
with visiting lecturer (Dr.
Phat Tang and MBA.
Chanh Pham)
3 Final group project 60% Group Report: 10000 2 days before
(presentation and words +/-10% Session 15
report)
TOTAL 100%

2/1/2023 Dr. Khanh Ngo www.isb.edu.vn


Project steps

Company International Marketing


Introduction and International
Marketing Strategies Mix Strategy and
market research Economic Evaluation

Company Introduction Situation Analysis Product/ Service


Strategy

Identifying products with SWOT Analysis Place (logistic,


export potential distribution) Strategy
Evaluation of Alternative
Determining your Price Strategy
Marketing Strategies
company’s export
readiness
Promotion Strategy

Economic Evaluation

2/1/2023 Dr. Khanh Ngo www.isb.edu.vn


Your project: suggested company

Company Company Company

Masan - Omachi Trung Nguyen International Vinfast

Hảo Hảo instand noodle Minh Long Ceramic Saigontourist

Vinamit Highland coffee Vietnam Airlines

Bibica Vinh Hao drinking water Hoa Phat Steel

Vietjet airlines

Phở 24

2/1/2023 Dr. Khanh Ngo www.isb.edu.vn


Hint for your project: company

1. A Vietnamese company considering the export of a product or service to a country where


they are not presently represented

2. A Vietnamese company considering the export of a new product or service to a country


where they are represented, but the new product or service requires a significantly different
marketing strategy e.g. distribution

3. A multinational company where the product or service was designed or developed in


Vietnam and is now available for export to new countries or existing countries where a
significantly different marketing strategy is required

4. The import country will be assigned by lecturers: Australia

5. Different project teams choosing the same product or service may be acceptable. A project
register will be approved by the guest speakers

2/1/2023 Dr. Khanh Ngo www.isb.edu.vn


Homework for session 1: Which company and
country will you choose?

1/ Company introduction
2/ Identifying products with export potential

2/1/2023 Dr. Khanh Ngo www.isb.edu.vn

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