Republic of the Philippines

Region IV A-CALABARZON
DEPARTMENT OF EDUCATION
Division of Laguna

SANTA CRUZ INTEGRATED NATIONAL HIGH SCHOOL

Brgy. Oogong Santa Cruz, Laguna

SECOND PERIODICAL EXAMINATION IN LOCAL GUIDING SERVICES 11

S.Y. 2022-2023

TEST I. True or False

DIRECTION: Write “T” if the statement is true or “F” if it is false.

________ 1. Tour guides must be at the meeting point at the exact time of departure.
________ 2. It is proper to say, “ Let us meet after 30 minutes” to instruct guests about meeting time.
________ 3. As soon as the guests have left,check if any item has been left behind.
________ 4. Tour guides may confirm appointments during spare time.
________ 5. Tour buses must move non-stop from origin to destination.
________ 6. Tour guide must bring a pen and stationery for use in case a guest is celebrating his/her birthday or
anniversary.
________ 7. Flag on a stick holding by the tour guide is necessarily a flag.
________ 8. Tour guide must report to his/her employer regularly to find out his/her tour assignments.
________ 9. Tour guide must call suppliers to ensure that reservations are properly coordinated for the group.
________10.Tour guide must know the points of interest as well as common areas like toilets and stores.

Test II. Enumeration

Direction: Enumerate the following and write your answer below.

Pre-Tour Checklist: Things to bring during the tour:

11.__________________________ 16. __________

12.__________________________ 17.___________
13.__________________________ 18.___________
14.__________________________ 19.___________
15.__________________________ 20.___________

Test III. Identification

Direction: Read the question carefully. Identify and choose the answer from the box.

______________21. Tour guides must love the tourists genuinely because they are the reasons why tour guides
exist.It shows when one is passionate about what he/she does.
______________22. A tour guide must protect his/her body from too much exhaustion and the effects of the
elements he/she is expected to in every tour.
______________23. Honesty is the best policy in any profession.The tour guide must say truthful information and
admit if he/she does not know the answer to a question.
______________24. Communication is an important aspect of a tour guide’s profession.
______________25. Tour guide must carry themselves properly so that they will get the same respect that he/she
bestows on the hosts and tourists.
______________26. Tour guide must share good things about his/her own country which helps him/her keep the
tourists’ attention and possibly see them again in their next visit.
______________27. Tour guide must follow rules and proper conduct at places visited, and they must be polite to
the hosts or the people who welcome the tour group at the destination.
______________28. Tour guides must continue to learn from nature and the people around them.
______________29. A tour guide’s punctuality is the first sign of professionalism and it earns the first sign of
respect from the tourists.
______________30. A tour guide must not break any law in the country or city he/she is working in.They must not
provide nor tolerate illegal services to tourists.
 Honor and promote your country. Do not provide illegal services.

Be professional at all times. Do not be late.

Communicate properly. Keep on learning.

Do not provide false information. Respect local culture and heritage.

Take care of your body. Love the tourists.

Test IV. Multiple choice

Direction: Select the letter of the best answer from among the given choices.

31. It serves as an important tool for monitoring activities related to a particular subject.
A. Passport B. Logbook C. Documents D. Voucher
32. It is a sheet of paper that confirms what the tourist has paid for.It contains the names of the tourists, the
number of the tourists in the group, the details of the tour itinerary that the guests paid for, as well as
accommodation, and transportation details.
A. Rooming list B. Tour voucher C. Passport D. Logbook
33. It is a letter that comes from the suppliers like hotels, restaurants, attractions, and transportations companies
that a tour guide must ensure to have a copy of.
A. Tour vouchers B. Rooming list C. Passport D. Confirmation letters from suppliers
34. It is an important personal travel document for tourists traveling overseas.
A. Passport B. Rooming list C. Tour vouchers D. Logbook
35. It is a part of tour voucher that provides the name of person/s who will occupy each room in a particular hotel,
as well as their check-in and check-out schedule.
A. Tour voucher B. Logbook C. Passport D. Rooming list
36. These are important documents that tour guides must pay attention to. They help ensure the coordinated and
efficient implementation of the itinerary so that tourists get a good tourism experience and value for money.
A. Rooming list B. Tour vouchers C. Passport D. The tour guide’s logbook and luggage monitoring sheets
37. They are the workers within the same organizations, including management.
A. Logbook B. Internal clients C. Tour vouchers D. Passport
38. It is a schedule of expenses.It will say how much money is alloted per activity and the mode of payment.
A. Passport B. Budget C. Logbook D. Tour voucher
39. It is the company-provided fund for the tour.If unspent, the fund should be returned to the company, but if it is
spent, receipts must be submitted with the liquidation report.
A. Budget B. Cash advance C. Logbook D. Tour voucher
40. It is a report comparing planned and actual expenses, and the reasons for deviations.
A. Cash advance B. Logbook C. Financial report D. Rooming list

TEST V. Enumeration
Direction: Enumerate what is being asked.

There are Risks in tour guiding.Enumerate those risks.

41. __________________
42. __________________
43. __________________
44. __________________

There are various reasons for transport delays and cancellations.

List down those reasons:
45. _____________
46. _____________
47. _____________
48. _____________

There are health problems being encountered during the tour.What could it be?
49. _____________
50. _____________

Goodluck and Godbless…