Professional Documents
Culture Documents
PSI Reference Manual
PSI Reference Manual
1.
2.
3.
• Safety Manual available in all site offices
" Sufficient Handbooks available at each job activity
4.
on for a job. May include Job Safety Analysis.
Reviewed and approved by SATORP. Copy available on
5.
" Done for any critical jobs reviewed and approved by SATORP to also
include Building Risk Copy on
6. HAZOP on Site
" During design (if required). Copy of SATORP approved
HAZOP available on
7.
8.
"
9.
• To be provided for full safety coverage.
10.
• Available on site anytime for safety audit purposes.
11.
audit purposes and communicated
" Available and implemented on site. To include high risk activities such
as hydrotests, hot taps, of high voltage etc. ..
14.
• Documented minutes for n:.>\I'''''M
2·PMTS·002-(4f2011) Page 1 of 30
ATTACHMENT 4
16.
II Conducted at site and attended by the employees to enhance their
safety awareness. Documented.
17.
Conducted and attended by new hired employees to
beginning their duties and responsibilities. Documented.
18.
Conduct weekly on and infractions is tracked.
II Findings minuted during weekly safety meetings
19.
issues during weekly
.. Safety issues used to develop topics for weekly
.. issues used to develop safety training
20.
II Conducted in the event of any that occurs on job on
the job or off the job.
II Include near misses and motor vehicle accidents
.. Requires root cause analysis training for supervisors and staff
II Recommendations closed.
2.
1.
cl":>!"!'ort on site.
2.
II Provided on site.
II Shall be kept readily in a cabinet for those
supplies only.
3.
II Available on site approved by SATORP
II Employer or company employing or more laborers/workmen shall
provide at work a licensed Nurse certified by the Ministry of
Health that shall on duty at all times during working hours under
4.
" Available on for emergency use.
II ambulance shall be equipped, as minimum, with the following
supplies: Stretcher and blankets; portable oxygen; splints for bone
fractures; bandages/rubber tourniquet; sterile wash water.
5.
" Carries valid Arab Government driving license
" Available at all times
II Familiar with the worksite
" Familiar with the route from to
6.
for each 15 workers.
7.
" Provided to workers, maintained, and kept clean in accordance with
Sanitary minimum requirements.
.. Food and other waste materials removed daily
II occupant load and emergency exits (panic doors)
8.
II no..,,"n,nol to use during breaks, including
remote areas
9.
" Provided on each catering facility.
II Hand towel soap
10.
water quality regulations, SATORP
Sanitary Code, and meets all water quality requirements
" Drinking water shall be cold and in plentiful supply
II Drinking water containers shall be sanitary
" Disposable Cups provided on water dispenser.
11.
II Provided, approved and inspected frequently by SATORP Services
Department
2·PMTS·002-(4/2011 ) Page 3 of 30
ATTACHMENT 4
1.
II Available on site (includes alternates)
2.
II Personnel to be trained on contractor Work Permit Procedure for
roots projects
• No work to commence without proper SATORP or Contractor work
permit being used
"Work at work activity until completion of work
4.
" To any work where toxic may settle and accumulate,
tanks, pipes, vaults and over 1.2 M (4 ft.)
(Saudi Facilities)
5.
.. Awareness training for all affected personnel
II Procedure listing the types of permits required the work ::orrl\/lrl,"<=:
to be n",.""tl"'lr'mo,/"1
II No work to be performed until the required permit has been approved
by Non-SATORP e.g. MOT, MODA, SWCC, RC,
KFIP,
4.
1.
II Approved by SATORP
2.
" Approved by concerned Agency
3.
II Verify in (road signs, such as: limits, detours, warning
barriers, protective etc.)
4.
entrance
5.
6.
meters (24.6 ft) wide. 2 gates
7.
II Documented training
2-PMTS-002-(4/2011) Page 4 of 30
ATTACHMENT 4
8.
II Installed in front of main access gate - standard SATORP project
design and size. (4m x 8m)
II Have required information
9.
.. Lights marking barricades
II All lights in good working condition
II Cones with striped fluorescent reflective material.
1.
II
II Proper type
II Map showing all extinguisher locations
II Map showing all firefighting equipment locations
2.
,..",.,'",ff color-coded tape for that month
3.
and drills
4.
Placed as throughout worksite and camp
41 Map showing all water locations
41 Monthly Inspections
7.
.. Documented fire watch training
II Documented extinguisher training
II Remains thirty (30) minutes after all cutting/welding activities have
been rl"'lrnnlt::>T'",ln
.. Provided with all for that work activity, including RED
fluorescent vest
2-PMTS-002-(412011) Page 5 of 30
ATTACHMENT 4
8.
II Combustibles/flammable liquids in containers shall clear of work
area.
II Fire available for use
10.
II Check if proper type and for proper labeling.
II UL/FM approved containers
11.
II Documented training
.. Familiar with the Emergency Plan
II Required firenghting equipment available in good condition
13.
" Design accepted by SATORP and constructed accordingly
II full and in good working
14.
II Provided/Identified/Marked and Clean
.. Provided
6. Housekeeping
1.
II Are an adequate number of trash covers? Do they have covers
to keep the trash from blowing away?
II Are the containers covers in good condition, properly
marked, and in locations that are to
equipment?
• Is removed on a regularly scheduled
3.
2-PMTS-002-(412011 ) Page 6 of 30
ATTACHMENT 4
4.
and walkways clearly marked for use and
equipment
" Are aisles and walkways properly to allow equipment to
operate safely?
" aisles and walkways kept of materials and equipment?
5.
II Are nails removed from scrap materials?
" Are there designated de-nailing areas?
II Are de-nailing areas barricaded and provided with proper signage?
"Is material properly are
.. Are nails in a container for removal from the worksite?
6.
" What is your overall opinion of the housekeeping other worksite
conditions?
7.
.. Is there a dust control program?
1.
1.
RED SCAFFOLD TAG (RST) - indicates that the not been
inspected or is not for use (by anyone other than scaffold
craftsmen). Only authentic Saudi Aramco approved RST holders (SAP
Material No. 1000123277) are to used as RSTs.
" YELLOW SCAFFOLD TAG (YST) indicates the scaffold has been
inspected and may used ONLY workers wearing a properly
anchored personal fall arrest system, including fall body and
lanyard. An YST is required whenever all guardrails or planks cannot
physically installed or must temporarily removed. An YST is
valid for maximum two Only authentiC Saudi Aramco
2-PMTS·002-(4/2011 ) Page 7 of 30
ATTACHMENT 4
2.
reviewed by SATORP and designed by SATORP
approved/accepted Special Scaffold Contractor
3.
II SATORP Approved/Accepted Scaffolding Contractor to used to
modify, and dismantle special scaffolds
4.
.. Scaffold Supervisor/Inspector shall be certified ONLY by Saudi Aramco
/3rd Party (SATORP Accepted).
.. Certified Scaffold Inspectors are NOT permitted to supervise scaffold
alteration, or dismantling at SATORP and project
sites.
5.
.. The Scaffold Supervisor shall complete and sign the applicable
"Scaffold Field Inspection Checklist" during field inspection
.. Scaffolds over 6 meters (20 Special both the
Scaffold Supervisor and Inspector shall complete and sign separate
"Scaffold Field Checklists".
6.
2-PMTS-002-(4/2011 ) Page 8 of 30
ATTACHMENT 4
" JACKS
o Shall used to for variations in ground
not be adjusted to more than two-thirds (2/3) of the total
length of the section.
Shall be used loaded in with the
manufacturer's specifications.
7.
for light duty, total max. load of 120 Kg per Sq.
Meter PSF) shall steel casters not than 120 mm (5
inches) in diameter.
" Mobile rated for medium duty, total max. load of Kg per
Sq. Meter (50 PSF) shall have steel casters not less than 170 mm
in diameter.
• All casters shall be fitted with positive wheel locks (which cannot
to prevent movement while the mobile c..-:;"N"/",\lrI
is being
• Casters shall securely fixed to base of scaffold or
screwjacks by locking pins.
8.
Shall be from detrimental rArr"C'An
" Shall not be damaged or rlot"oM""/'"
II Scaffold manufactured by different manufacturers shall
not be intermixed unless the components are compatible (fit together
without force) the scaffold's structural integrity is
maintained.
II Scaffold components manufactured by different manufacturers shall
not be modified in to intermix
9.
Scaffold shall be and maintained plumb and
" orOf-rOrl
10.
II Scaffold couplers shall marked as conforming to either 1139,
EN74, or Saudi Aramco approved equivalent specification.
" Couplers may either or drop-forged type.
11. Ties/Outriggers
• Ties shall be connected to buildings or structures by connecting a tie
tube to at least two posts (standards) or two horizontal members (i.e.
runners) and coupling this to a two-way tie, column box tie, reveal tie,
or an equivalent connection.
• All tie connections shall be made with right-angle couplers.
• Ties and guys shall be installed according to the scaffold
manufacturer's recommendations.
• Tie tubes or guys shall be installed at locations where runners
(ledgers) and bearers (transoms) support the post (standard) in both
directions. Tie tubes or guys shall be connected to posts as close as
possible to the horizontal members, or connected to horizontal
members as close as possible to the posts.
• The lowest level of ties or guys shall be installed at the lift located
closest to the height of 4 times the minimum base dimension (4:1
ratio).
• The uppermost level of ties or guys shall be installed as close as
feasible to the top of the scaffold.
• Ties or guys shall be spaced vertically every 8 meters (26 feet) (4
lifts) or less.
• Ties or guys shall be installed at both ends of the scaffold and at
horizontal intervals not to exceed 9 meters (30 feet) measured from
one end toward the other.
• Guys shall be sloped at approximately 45 degrees above horizontal
and shall be installed on opposite sides of the scaffold.
• Outrigger frames shall extend the base dimension(s) to more than 1/4
of the scaffold height.
12. Planking
• Solid sawn wood planks shall be of solid sawn timber and may be 2 x
10 inch (nominal), 2x9 inch (rough), 38mm x 225 (basic), or 50
mmx225mm (basic).
• Solid sawn wood scaffold planks shall be of a "scaffold plank grade"
and shall be certified by and bear the grade stamp of West Coast
Lumber Inspection Bureau (WCLB), Southern Pine Inspection Bureau
(SPIB), or other lumber-grading agency approved by the American
Lumber Standards Committee. Planks conforming to and marked in
accordance with BS 2482 are also acceptable.
• Laminated veneer lumber (LVL) planks shall have the words "PROOF
TESTED SCAFFOLD PLANK" and "OSHA", or Saudi Aramco accepted
equivalent, continuously embossed along at least one edge.
• Planks that are split, warped, twisted, saw cut, drilled, worn, decayed,
broken, or damaged shall not be used, However, the defective parts
2-PMTS-002-(412011) Page 10 of 30
ATTACHMENT 4
16.
" All portable ladders and stepladders shall meet the applicable ANSI
standard and maintained in condition at all times. Joints shall
be tight. All and fittings shall
and movable parts shall freely without binding or undue play.
2-PMTS-002-(412011 ) Page 11 of 30
ATTACHMENT 4
18.
.. An approved personal floatation device (life vest) shall be worn at all
times by each person working above or near water.
.. Floatation rings shall be provided at not than 15
meters (50 apart when personnel are working above or near
water. prior to use
" A continuous watchman shall provided when personnel are working
above or near water.
8.
1.
2-PMTS-002-(4/2011) Page 12 of 30
ATTACHMENT 4
2.
Abrasive blasting/coating shall wear an approved air
supplied hood. Other workers in or around the work area must wear
NIOSH approved for the airborne contaminants likely to
occur. PAPER DUST MASKS (disposable) shall NOT allowed.
II Air supplied hood inspection shall include a check for tightness of
connections; for the condition of the respiratory inlet
connecting
3.
An electrical bonding bonds blasting/coating
equipment and the material being blasted/coated shall be provided.
This bonding shall be grounded to prevent a build up
charges.
" Ground continuity tests shall conducted by an electrician to ensure
proper grounding one mega-ohm or less).
" Bonding and grounding connections shall be before starting
job and whenever equipment is repositioned at job
4.
Areas where blast/coating is in shall suitably
barricaded to keep unauthorized personnel out of the hazardous area.
"Warning shall posted in hazardous areas with suitable
warnings of potential danger (e.g., "No Entry - Abrasive Blasting/
Coating in Progress").
5. Compressors Alarms/Shutdown
II Supplied air breathing apparatus (SABA) shall D
respiratory air from an approved compressor or from a "'e:>C-r""::lr10
2-PMTS-002-(412011) Page 13 of 30
ATTACHMENT 4
6.
" When noise levels exceed 85 dBA, hearing protection shall be
provided to all workers in the area.
8.
and nozzle fittings shall fixed to prevent unplanned
disengagement during abrasive blast cleaning. Shall be wired or
whip checks.
II Dead man controls shall designed to automatically shut off flow
of abrasive and propellant, if any reason the operator releases the
control switch.
9.
Abrasive blasting cleaned up at least weekly, placed
drums or labeled, and disposed of in accordance
with the recommendation of the Environmental Protection
Department.
10.
" Grit or garnet is the most common abrasive blasting agents permitted
on SATORP projects.
" use silica sand abrasive blasting operations is prohibited at
all SATORP facilities on all SATORP projects and construction
1.
A certificate of competency shall required of all users of cartridge
operated tools to verify training for the
shall obtained from authorized vendor.
.. No may clean, maintain, or any cartridge tool
without possessing a certificate of competency.
2.
" A log inventory system of issuing and returning cartridges and tools
against signatures shall initiated and maintained.
" Only certified cartridge tool operators shall allowed to withdraw
or cartridges from store.
.. Any lossl either of tools or cartridges shall reported at once to
SATORP.
2-PMTS·002·(412011) Page 14 of 30
ATTACHMENT 4
3.
.. for and tools must be provided on
must be fire proof, dry, must be of being
in a but location
where constant supervision can maintained.
II and tools must not be stored together. A wall or
partition providing physical cartridges and tools is
required.
II "DANGER - NO SMOKING, STORAGE" warning shall
be posted where cartridges are stored.
II Ventilation must be provided in the store. cartons cartridges must
not be stacked against the wall and ventilation must be
around cartons. Only one carton of shall
be open at one time. All empty cartons and intermediate packing
must removed at once.
II Tools must be stored in their carrying cases. No loose cartridges must
be in the carrying cases; all cartridges must in their color coded
boxes.
II Only personnel shall allowed access to the store.
4.
II Warning signs must be provided as required.
5.
" No damage.
6.
Contractor shall ensure that portable power tools/electrically
operated hand tools shall be rated and at a voltage not
exceeding 125 V to ground.
7.
Ground Fault Circuit Interrupters are required for all 125 Volt,
single phase, receptacle outlets on construction sites which are not a
of the permanent wiring "'\/<"~"'rn
9.
2-PMTS-002-(4/2011) Page 15 of 30
ATTACHMENT 4
12. Tool Rest and Tongue Guard Adjustments for Bench Grinders
• Floor or bench- mounted grinders shall be provided with work rests /
tool rest which are rigidly supported and readily adjustable. Such tool
rests shall be kept at a distance not to exceed .635 cm or (1/4") from
the surface of the wheel, while the tongue guard shall not exceed
.318 cm or (1/8") from surface of the wheel.
2·PMTS-002-(4/2011) Page 16 of 30
ATTACHMENT 4
1.
II Excavation Plan Safety Checklist used
• Sloping or Benching more than 6 m (20 ft) requires Engineered
by
2.
3.
• For Personnel: Standard Guard Rails
" For Equipment: Engineering Design Approved by SATORP
4.
Depth From Edge
• lr'''''-:;U'''', at Least the depth of excavation or trench away
from the edge
5.
from Drr'li,,,,r+ People And Equipment.
• Blinking Warning If Open At Night Where Personnel And Vehicle
Movement
" Proper .... OT'lan""'"
6.
Provided (25ft) in all extending a
minimum of 1m (3ft) above top of excavation wall.
7.
Test by Issuer to verify oxygen content and if hazards from
or other hazardous
8.
9.
II
10.
System if
used.
II prevent exhaust filling Trenches/Excavations.
" To minimize source of ignition.
II To minimize high noise areas.
11.
II Trained in his duties & knows notification procedures
2-PMTS-002-(412011 ) Page 17 of 30
ATTACHMENT 4
13.
II Blast Mats or other precautions used (JERG.I. 475.001)
• Warning Signs posted around blast site
11.
1. Formwork / Bracing
II Reinforcing for Walls, Columns, Form Works to
braced and supported to prevent
2.
II Visual Check
3.
II Check For Safety Harness/ Fall Restraint System
II Check For Use Of Alkali-Resistant Coveralls With Long ,",IPPV~>"
And Full-Length Pants, Waterproof And Eye Protection
4.
5.
proper outrigger pads/deployment for proper
support
II Truck wheels blocked and brakes set when discharging on
6.
8.
9.
" Was it done by an Engineer/Architect?
10.
" Check if anyone works above exposure areas.
11.
rnn.",n,nnc before
"
2-PMTS-002-(412011) Page 18 of 30
ATTACHMENT 4
12.
1.
2.
.. General Condition and Mechanical Integrity
3.
.. Available and
4.
5.
6.
.. Or Backup Alarms Used In Work Areas
7.
13. Cutting/Welding/Brazing
1.
.. All Welder, Cutters, and Helpers using proper PPE in
condition
2.
.. Proper extinguisher ready for use
3.
4.
6.
2-PMTS-002-(4/2011) Page 19 of 30
ATTACHMENT 4
II Check Coding
7.
II Check Physical Conditions
" Hose Clamps Not Allowed
8.
9.
" Is Wrench Present7
10.
11.
" An electrical bonding system shall be grounded to prevent build-up of
static charges.
• Ground continuity tests shall be conducted by an electrician to ensure
proper grounding one mega-ohm or less).
" Bonding and grounding connections
job and whenever equipment is repositioned at
12.
" Check Condition of Lead and Ground
14.
Condition And Appearance
" Check Machine Grounding
14.
1.
" Visual Check: Upright Position on cart, in storage area, or where used
in other areas
• Secured with chain or rope of sufficient cl"l";c'n,-,'"h
2.
.. Empty separated from full
II Empty cylinder "MT"
3.
II Visual Check: When not in use
2-PMTS-002-(4/2011 ) Page 20 of 30
ATTACHMENT 4
4. Proper Handling
• Caps in place when being transported! or when not in use.
• Not transported in vehicles lying down or with gauges in place
• Not used as rollers to move materials
• Not cleaned with oil or grease
6. Proper Guards
• Visual Check Condition And Installation of Guards
7. Proper Grounding
• Machines shall be electrically bonded by a grounding system to
prevent build-up of static charges
• Ground continuity tests shall be conducted by a qualified electrician to
ensure proper grounding (resistance one mega-ohm or less).
2-PMTS-002-(4/2011 ) Page 21 of 30
ATTACHMENT 4
8.
9.
.. Fire available
.. If mobile air compressor, has at 1 wheel blocked to nr",>\,QI'lr
movement.
.. panels down during operation
16.
1.
.. All drivers shall hold a valid (Saudi Arab Govt.) driver's license.
.. Drivers who vehicles in remote shall attend "'rr.. rA~''''
driving training.
2.
.. Vehicle's safety and emergency equipment inspected (e.g. spare
3.
" FM or UL approved.
II To be as to contents Gasoline,
prohibited.
.. Containers shall be properly bonded and grounded when transferring
flammable/combustible liquids containers
4. Refueling Vehicles
.. shall be internally ""''''le.n grounded
II extinguisher of proper size, type inspected monthly
" Driver provided documented fire and emergency
notification training
" to used and work hours and during
lunch break only
5.
2-PMTS-002-(4/2011 ) Page 22 of 30
ATTACHMENT 4
6.
II All occupants shall wear seatbelts.
II shall maintained in good operating condition.
7.
"
II
" of vehicles.
9.
design of service stations.
II nspectE:d by appropriate SATORP organization.
• in dike
17.
1.
unless properly
2.
II Fixed machines in shops shall be hard-wired.
3.
II Placement, no spilled fuel, proper warning and fire extinguishers
placed nearby.
4.
" Door closed to protect from dust, rain
II All filled with breakers or blanks
" All properly labeled
" Panel box completely Holes properly plugged
.. No wires
5.
Overhead Power-Lines: All power-lines shall be considered
energized unless proper measures have been taken for
When cranes or heavy equipment are used near energized overhead
2-PMTS-002-(412011 ) Page 23 of 30
ATTACHMENT 4
6.
.. Extension cords shall not in place permanent wiring.
II Never use electrical eqUipment, defective extension cords or
shop-made extension cords.
7.
.. In place and good condition or transformers, etc.
g.
board breaker list is updated for proper isolation.
1.
for counterfeit
.. as required .
2.
.. All crane loads shall be rigged by a SATOPR/3 rd Party rigger.
3.
,. Riggers I, II or HI certification cards.
4.
.. Critical Lift Plans are required for conditions and
including:
operating around
o Operating around hydrocarbon and above-ground
piping populated/traffic areas, railroads.
All loads of 40 tons or greater.
o All loads exceeding 85% of the rated load capacity of the
crane for that lift.
Tandem, multiple, or tailing lifts (any lift requiring two or more
cranes to lift one load).
o Crane suspended personnel platforms (manbasket). A crane
Personnel Platform (Manbasket) Permit is required.
o High level and/or long reach crane lifts.
2·PMTS-002-(4/2011 ) Page 24 of 30
ATTACHMENT 4
5.
OK for records. Used
II Proper signage and
II Aircraft warning lights (if required)
6.
• Check date.
7.
• Check date.
9.
10.
condition and operable
11.
JERGI7.029
13.
II Check for visual faults.
14.
• Check for presence and operational test made daily by ,....nt:l,~"'r/"\~
15.
II Used if not a hazard
16.
Is equipped externally, if controlled
engine system.
17.
2·PMTS·002·(412011 ) Page 25 of 30
ATTACHMENT 4
3. Warning Signs
• Check for signs presence.
4. Containers Labeled
• Check presence of labels.
2-PMTS-002-(4/2011 ) Page 26 of 30
ATTACHMENT 4
5.
Check and operation.
.. Should have monthly inspection cards/records.
6.
and condition, personnel training in use.
7.
II Do not mix incompatible chemicals.
.. When mixing chemicals, use proper equipment.
II Proper containers and properly bonded.
20.
1.
II Contractor shall comply with SATORP Environmental Protection
Department's requirements. (CWMP/CEMP)
2.
3.
Disposal of shall comply with Environmental
Department's
4.
Areas approved for
.. Approved list of waste contractors to be used for other wastes.
5.
II What are procedures outlined in #3 above?
II Verify contract from approved party
6.
II Are records available?
II Report of CWMP
7.
21.
1.
.. In working order
.. Documented monthly inspections
2.
" Area Fenced
"Two minimum - One can locked if key is readily available or
bolt cutter is available
II oPPosite each other
2-PMTS-002-(4/2011) Page 27 of 30
ATTACHMENT 4
3.
.. Dining and cooking kitchen is separated
4.
.. 9m (30ft) spacing
5.
5m (15 ft) spacing for to
.. Laydown aisle spacing shall be minimum 3m (10 ft)
6.
.. Assembly areas clearly marked with signage.
7.
and protected from and
clean correct temperature maintained.
8.
.. Back-up emergency generator to test-run weekly with records.
9.
II Closed tops / Black Bags
.. Emptied daily
II Maintained in good condition marked use.
10.
.. Complies with SATORP
.. No cooking provisions in accommodations.
11.
II Routine Pest Control Services (Monthly)
• No pets a!lowed
15.
II Submitted and Accepted by SATORP
.. Aisles min. (10 ft)
II Driveways min. 5m (15 ft)
II Min. 16m (50 ft) from nearest building
2-PMTS-002-(412011 ) Page 28 of 30
ATTACHMENT 4
17.
" To include also night watchman
• Documented training in emergency notification procedures and the
use of extinguishers
1.
• Have a copy
" Only companies having a valid and approved NOT radiation safety
procedure shall hired
" NOT radiation procedure approval & renewal required every 6
months
2.
• Obtain prior approval of all proposed uses and storage of ionizing
radiation sources from the Radiation Protection Committee.
" Display permit on fence.
3.
Fenced and
" Check for locks in place
4.
• Placard all industrial radioactive material sources with approved labels
and warning signs
"Sign on all of
" Sign on the top the pit
5.
" Radioactive material warning signs posted on all carrying
radioactive materials.
6.
" Warning signs in place prior to beginning NOT work activities
" in prior to beginning NOT work activities
" Warning lights in prior to beginning NOT work activities
7.
Only radiation practice licensed radiation workers shall handle
radioactive sources and/or
II Check certifications to verify that Radiation Protection are
by National Radiation Protection Authority
8.
" Check for use exposure badges and eqUipment.
9.
Industrial Radiographers.
2-PMTS-002-(412011) Page 29 of 30
ATTACHMENT 4
2-PMTS-002-(412011) Page 30 of 30