LESSON 15

CHANGE MANAGEMENT IN HEALTH INFORMATICS

Change is inevitable and pervasive. Organizations are driven to change in order to

respond to the many pressures they encounter from their environment. These pressures
include: global competition, changes in customer demand, technological advances, and new
legislation. Change management is a series of tools, techniques, and processes aimed at
successfully effecting change. Health information management (HIM) professionals,
credentialed with their academic preparation, work experience, commitment to patient
advocacy, and professional code of ethics, have a specialized skillset that uniquely qualifies
them to assume the role both of privacy officials and/or security official to store, protect,
and transmit information in all media and formats (MAY, 2014). One of the strategic goals of
this framework is to establish unified and coherent health and management information
systems, and also to take advantage of ICT to reach and provide better health services and
support the attainment of the UN’s Sustainable Development Goals. Telemedicine efforts
from the government and other non-profit organizations have also ensued. The national
Telehealth Center is the leading research unit in the university of the Philippines responsible
for developing cost-effective tools and innovations in the realm of information and
communications technology (ICT) for improving health care.