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  • Salazar Alyssa Ashley S. 1

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    Alyssa Ashley S. Salazar is seeking a customer service role utilizing her experience in call centers, real estate sales, and insurance. She has a bachelor's degree in communication and has worked in inbound and outbound customer service for AIA Philamlife, real estate sales for Saxman's Realty, financial advising for Farmer's Insurance, and recruitment coordination for Magellan Solutions. Her skills include providing financial advice, responding professionally to inquiries, cross-selling products, and cold calling leads. She has received awards for top performance in quality assurance and outbound calls.

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    Alyssa Ashley S. Salazar is seeking a customer service role utilizing her experience in call centers, real estate sales, and insurance. She has a bachelor's degree in communication and has worked in inbound and outbound customer service for AIA Philamlife, real estate sales for Saxman's Realty, financial advising for Farmer's Insurance, and recruitment coordination for Magellan Solutions. Her skills include providing financial advice, responding professionally to inquiries, cross-selling products, and cold calling leads. She has received awards for top performance in quality assurance and outbound calls.

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    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
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    17 views2 pages

    Salazar Alyssa Ashley S. 1

    Uploaded by

    Anro Rodillo
    Alyssa Ashley S. Salazar is seeking a customer service role utilizing her experience in call centers, real estate sales, and insurance. She has a bachelor's degree in communication and has worked in inbound and outbound customer service for AIA Philamlife, real estate sales for Saxman's Realty, financial advising for Farmer's Insurance, and recruitment coordination for Magellan Solutions. Her skills include providing financial advice, responding professionally to inquiries, cross-selling products, and cold calling leads. She has received awards for top performance in quality assurance and outbound calls.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
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    of 2

    ALYSSA ASHLEY S.

    SALAZAR
    Bagong Barrio, Caloocan City / Marilao, Bulacan / 09360233535 / Email: bracefaceashhh@gmail.com

    Skills Summary
    Customer-focused Call Center Agent with Inbound and Outbound experience, passion for service excellence
    and in-depth knowledge. Seeking to use proven skills and communication to provide expert service.

    Education
    AB Communication, University of Caloocan City / 2014-2016

    Experience

    Teleperformance
    AIA Philamlife / Customer Service Representative / December 2019 – May 2022
     Providing financial advice to clients, cross-selling our products and services where possible
     Responding to clients’ inquiries in a professional manner
     Payments and Billings – offer self-serve payment solutions and explain charges on the customer’s bills
     Provides service to clients experiencing technical problems of all kinds
     Doing inbound and outbound calls to provide expert service

    Awards and Acknowledgements

    AIA Philamlife’s
    Inbound & Outbound Awards

    QA – Consistent top performer for the month of August, September and October 2019-2020 with a 98% overall
    score

    Outbound Q3-2020 Top Performer – October 2020

    AIA Philamlife’s Pinaka-ulirang Empleyado – April 2021


    Saxman’s Realty
    Real Estate Agent / January 2022 – February 2022

     Taking inbound real estate sales calls and making outbound lead calls
     Cold calling prospect clients who wants to sell their properties
     Seasonal

    Farmer’s Insurance
    Financial Advisor / April 2022 – May 2022

     Cold calling potential customers to gauge their interest to in buying an insurance plan
     We offer insurances of all kinds – House, Auto, Educational and Life Insurances
     Set up appointments for interested clients
     Seasonal

    Magellan Solutions
    Profiler – An agency who provides Therapists for School, Home Care and Skilled
    Nursing Facilities
    / Recruitment Coordinator /
    May 2022 – July 2022
     US Based (New York) end to end recruiting
     Seasonal / Project-based
     Interviewing, sourcing and endorsement to operations interview
     Used LinkedIn, Indeed and online database for sourcing

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