Customer feedback help you create the best customer experience when today

marketing is heavily based on people’s experience with products, services and

brands. Such as when you buy a shirts you always care about what it’s origin,
what material it be made from. So feedback help you know which part your
product should improve.

Customer feedback is a reliable source of information to other customers are the

more reliable sources of information these day. If you can capture this thing
earlier you can have more customers and the satisfaction of customer will better
than other company. That prove your product can competitive with who and
improve it day by day, then help you taking business decisions.