Vietnam Consumer Finance Market 2016

Issue 4
Date of report: 5 May 2016
Part of StoxPlus’s Market Research Report Series for Vietnam www.stoxresearch.com

@ 2016 StoxPlus Corporation.

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 StoxPlus Joint Stock Company
5th Floor, Anh Minh Building
36 Hoang Cau, Dong Da
Hanoi, Vietnam
Date: 5th May, 2016
telephone: +84 (4) 3562 6962
facsimile: +84 (4) 3562 5055

stoxplus.com
Dear Clients,

Re: Fourth issue of Vietnam Consumer Finance Market Report, 2016

I am pleased to attach our most updated issue of the Vietnam Consumer We understand that this is targeted but open research. We would be happy
Finance market report. Our first issue was released in 2013, covering to provide further information to address any questions regarding any
the consumer finance (“CF”) market data up to 31/12/2011. More specific sector or target business in Vietnam. Our ultimate objective is
broadly, this report is expected to provide useful information for providing real value to our clients via in-depth research and practical local
investors aiming to review the market's financial performance and insights.
lending practices and get an updated view on the financial position of
consumer finance institutions.
Should you have any questions, please contact myself or our Research
What’s new in this issue? This issue details how the consumer finance Manager, Ms. Lan Nguyen at + 84-4-35626962 (ext. 109) or
market has remained stable or further improved over the last year, lan.nguyen@stoxplus.com
even as finance companies have been able to achieve significant rates
of return. The competitive dynamics have been thoroughly ratified.
Besides, this picture changes dramatically with the emergence of Yours sincerely,
FinTech. Technology has become more critical, therefore, the report
also highlights the rise of Fintech and its applications in consumer
finance market.

To gain a deeper understanding of the attributes that customers value,

we surveyed the products offered by selected financial institutions. Nguyen Quang Thuan
CEO
As part of the research, we conducted various field trips as well as StoxPlus Corporation
discussions and interviews with industry players at the management
level to grasp local insights of how finance companies and technology
innovation are performing in Vietnam. We gathered the financial data
of key players and consumer loans from our strategic partner, the
National Financial Supervision Commission (“NFSC”).

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Table of Contents

Part Content Page Part Content Page

Executive Summary 4 Legal Framework 91 - 99

1 Consumer Finance Market 8 - 52 4.1 Interest Cap placed on Consumer Finance 91 – 92

1.1 Sector Structure 8–9 4.2 Licensing 93 – 97

1.2 Market Size and Growth 10 -14 4.3 Major Policy Changes 98 – 99

1.3 Competition Dynamics 15 – 52

2 The emergence of FinTech Firms 53 - 71

2.1 Definition & Business Model 53– 56 Appendices 100 - 119

2.2 Product Features 57 – 58

2.3 Key Player Snapshots 59 – 61

2.4 Momentum towards Fintech firms 62– 69

2.5 Fundamental Challenges 70 – 71

3 Market Potentials & Challenges 72 – 84

3.1 Key Growth Drivers 72 – 79

3.2 Main Trends 80 – 86

3.3 Key Challenges 87 - 90

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If you need further assistance, contact us at:

Lan Nguyen
Managing Director Head Office
+84 (0) 35626962 (ext. 109) 5th Floor, Indovina Bank Building
+84 (0) 96 494 6760
36 Hoang Cau Street
lan.nguyen@stoxplus.com
Hanoi, Vietnam
+ 84 (4) 3562 6962

Ho Chi Minh Branch

Hanh Hoang 2nd Floor, 63D Vo Van Tan
Assistant Manager Ward 06, District 03
+84 (0) 35626962
Ho Chi Minh City, Vietnam
+84 (0) 91 522 5124
hanh.hoang@stoxplus.com + 84 (8) 3823 3485

Hang Pham
Associate
+84 (0) 35626962 (ext. 109)
+84 (0) 904002705
hang.pham@stoxplus.com

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