Region Office Border Force address

Aberdeen International
North Dyce, Aberdeen. AB21 7DU
Airport
North Harbour Street, Ayr, Scotland. KA8
North Ayr
8AH
North BAE Wharton —
Milewater Basin, Dufferin Road, Belfast.
North Belfast Docks
BT3 9AA
Port of Tyne International Passenger
North Berwick Terminal, Coble Dene, North Shields.
NE29 6EE

North Blackpool Apt Squires Gate Lane, Blackpool. FY4 6PP

Port of Tyne International Passenger

North Blyth Terminal, Coble Dene, North Shields.
NE29 6EE
B302, World Freight Terminal,
North Cerestar Wharf
Manchester Airport, Manchester M90 5P

Port and Marina Office, Fleetwood. FY7

North Fleetwood
6PP

North Folye BT47 6FL

North Garston L19 2JW

ABP Goole, East Parade, Goole. DN14
North Goole
5RB
North Grangemouth Dock Office, Grangemouth, FK3 8UE

Port Office, Cleethorpe Road, Grimsby,

North Grimsby
DN31 3LL

North Gwynt y mor CH41 9HP

South Quay, Heysham Port, Heysham,

North Heysham
Morecambe, Lancashire. LA3 2XE
Skinner House, Turkey Shore Road,
North Holyhead
Holyhead. LL65 1DQ
Custom House, King George Dock, Hull,
North Hull
HU9 5PW
Custom House, Lock Road, Immingham,
North Immingham
DN40 2NA
North Innospec —

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North Lancaster N.Quay LA2 0DB

North Larne 9 Olderfleet Road, Larne, BT40 1AS

North Liverpool Docks S2 Berth, Seaforth, L21 1JD
North Man City Canal WA7 4UY
North Man City Canal WA7 4UY
B302, World Freight Terminal,
North Manchester Airport Manchester Airport, Manchester M90
B302, World Freight Terminal,
5PD
North Manchester Airport Manchester Airport, Manchester M90
5PD
North Mersey Wharf —
Woolsington, Newcastle Upon Tyne.
North Newcastle Int Airport
NE13 8BZ
Port of Tyne International Passenger
North North Shields Terminal, Coble Dene, North Shields.
NE29 6EE
Main Terminal, Glasgow Prestwick
North Prestwick Airport Airport, Aviation House, Prestwick, KA9
B302, World Freight Terminal,
2PL
North Salford Manchester
Airport,World
B302, Manchester
Freight M90 5PD
Terminal,
North Salford Manchester
Airport, Manchester M90 5PD
Seaham Harbour, Cargodurham
North Seaham
Distribution Centre, Seham. SR7 7NZ
North Silloth Dock Office, Silloth, Wigton. CA7 4JQ

Port of Tyne International Passenger

North South Sheilds Terminal, Coble Dene, North Shields.
NE29 6EE
Port of Tyne International Passenger
North Sunderland Terminal, Coble Dene, North Shields.
NE29 6EE
Eustace House, Kinkerdale Road,
North Teesport
Teesport, Middlesbrough, TS6 7SA
Troon Harbour, Harbour Road, Troon.
North Troon
KA10 6DH
North Walney Airport LA14 3YJ

North Warrenpoint Warrenpoint, Newry. BT34 3JR

Harbour Office, Endeavour Wharf,
North Whitby
Whitby. YO21 1DN
Prince of Wales Dock, Workington. CA14
North Workington
2JH
Birmingham International Airport site,
Central Birmingham IBF BHX Car Park 6, Birmingham, West
Midlands. B26 3QY

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 Border Force Central Region, 1st Floor
Birmingham Cargo
Central Cargo Centre, Birmingham Airport,
Centre
Birmingham. B26 3QN
Border Force Red Point, Main Terminal,
Central Birmingham Airport
Birmingham Airport. B26 3QJ
Coventry International Border Force, Coventry International
Central
Hub Hub, Siskin Parkway West. CV3 4HX
Border Force, East Midlands Airport,
Central EMA Freight Office Terminal Building, Castle Donnington,
Derby. DE74 2SA
Port of Felixstowe, Custom House, View
Central Felixstowe
Point Road. IP11 3RF
Port of Felixstowe, Custom House, View
Central Felixstowe
Point Road. IP11 3RF
Harwich International Port Limited,
Central Harwich, Essex
Parkeston, Harwich, Essex. CO12 4SR
Heathrow Worldwide
Central ILC, Hurricane Way, Langley. SL3 8AG
Distribution Centre
Central London City Airport King George V Dock. E16 2PX
Central London City Airport King George V Dock. E16 2PX
Central London City Airport King George V Dock. E16 2PX
London Southend
Central Southend Airport, Essex. SS2 6YF
Airport
London Gateway, Corringham, Stanford-
Central London Gateway
Le-Hope, Essex. SS17 9DY
Central Luton Airport Way, Bedford. LU2 9LU
HMRC inland border facility North Weald,
Central North Weald IBF
Rayley Lane, Epping. CM16 6AR
Central MK IPC N/A – all enquiries to HMRC
Purfleet Port, London Road, Purfleet,
Central Purfleet
Essex. RM19 1PD
Tilbury Freeport, Tilbury, Essex. RM18
Central Tilbury
7EH
Border Force Customs, Terminal
Central Stansted Building, Stansted Airport, Essex. CM24
1RW
South Biggin Hill —
South Bournemouth —

South Bristol Airport Lulsgate, Bristol. BS38 3DY

Bristol Port (including

South Avonmouth and Royal —
Portbury)
South Cardiff (including Barry) —
South Exeter —
Fishguard Harbour, Dyfed,
South Fishguard
Pembrokeshire. SA64 0BU

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 Gatwick Airport, Perimeter Road East.
South Gatwick
RH6 0NP
Newhaven Ferry Terminal, Railway
South Newhaven
Approach, Newhaven. BN9 0DF
South Newquay —
Pembroke Port, The Royal Dockyard,
South Pembroke
Pembroke, Pembrokeshire. SA72 6TD
New Harbour Road, Hamworthy, Poole,
South Poole
Dorset. BH15 4AJ
Portsmouth International Port, Harbour
South Portsmouth Offices, George Byng Way, Portsmouth,
Hampshire. PO2 8SP
Millbay Docks, Plymouth, Devon. PL1
South Plymouth
3EF
Imperial House, West Bay Road,
Southampton
South Southampton. SO15 0RB
Custom House, Nettleton Road,
Heathrow Hounslow
Hounslow. TW6 2LA
South East Ashford —
South East Ashford —
South East Dover Eastern Docks, Dover, Kent. CT17 9BU

South East Ebbsfleet —

South East Folkestone —

Sheerness Docks, Sheerness, Kent.

South East Sheerness
ME12 1RS

South East Thamesport —

Europe and Eurotunnel Le Shuttle, UK Terminal,

Coquelles
International Ashford Road, Folkestone. CT18 8XX
Europe and Eurotunnel Le Shuttle, UK Terminal,
Coquelles
International Ashford Road, Folkestone. CT18 8XX
Europe and Eurotunnel Le Shuttle, UK Terminal,
Coquelles
International Ashford Road, Folkestone. CT18 8XX
Europe and Eurotunnel Le Shuttle, UK Terminal,
Coquelles
International Ashford Road, Folkestone. CT18 8XX

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Port address Email
— BorderForceAberdeenInbox@homeoffice.gov.uk
— glafreightteam@homeoffice.gov.uk
Building W386 Systems & Services
Warton Aerodrome, Preston. PR4 1AX BFNWCPTrade@homeoffice.gov.uk
— BFPortTeam@homeoffice.gov.uk
Port of Berwick Dock Road
Tweedmouth Berwick upon Tweed
TD 15 2AB BFPortofTyneDutyDesk@homeoffice.gov.uk

—
BFNWCPTrade@homeoffice.gov.uk

Port Offices, Blyth. NE24 3PB

BFPortofTyneDutyDesk@homeoffice.gov.uk

—
BFNWCPTrade@homeoffice.gov.uk

—
BFNWCPTrade@homeoffice.gov.uk

—
BFPortTeam@homeoffice.gov.uk

—
BFNWCPTrade@homeoffice.gov.uk
— No contact details for general customs activities
— BorderForceGrangemouthFreight@homeoffice.gov.uk

—
HumberSFG@homeoffice.gov.uk

—
bfhit@homeoffice.gov.uk
— BFNWCPTrade@homeoffice.gov.uk
— bfhit@homeoffice.gov.uk
— bfhullit@homeoffice.gov.uk
— HumberSFG@homeoffice.gov.uk
Innospec Manufacturing Park Oil Sites
Road, Ellesmere Port CH65 4EY BFNWCPTrade@homeoffice.gov.uk

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—
BFNWCPTrade@homeoffice.gov.uk
— BFPortTeam@homeoffice.gov.uk
— BFNWCPTrade@homeoffice.gov.uk
— Asked to contact carrier in first instance.
— BFMANFREIGHT@homeoffice.gov.uk
— Contact carrier in first instance.

— BFMANFREIGHT@homeoffice.gov.uk
Dock Road, South, Bromborough.
CH62 4SF BFNWCPTrade@homeoffice.gov.uk
— BFNewcastleairportdutydesk@homeoffice.gov.uk

—
BFPortofTyneDutyDesk@homeoffice.gov.uk
— glafreightteam@homeoffice.gov.uk
— Contact your carrier in first instance.

— BFMANFREIGHT@homeoffice.gov.uk
— BFPortofTyneDutyDesk@homeoffice.gov.uk

—
BFNWCPTrade@homeoffice.gov.uk

Tyne Dock, Jarrow Road, South

Shields, NE34 9PT
BFPortofTyneDutyDesk@homeoffice.gov.uk

Port of Sunderland, 28 Barrack Street,

Sunderland, SR1 2DU
BFPortofTyneDutyDesk@homeoffice.gov.uk
— BFTeesportfreight@homeoffice.gov.uk
— glafreightteam@homeoffice.gov.uk

—
BFNWCPTrade@homeoffice.gov.uk
— BFPortTeam@homeoffice.gov.uk
— BFTeesportfreight@homeoffice.gov.uk
— BFNWCPTrade@homeoffice.gov.uk

—
complaints.birminghamibf@hmrc.gov.uk

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—
bhxfreightteam@homeoffice.gov.uk
— Birminghamdutyho@homeoffice.gov.uk
— No contact details for general customs activities

—
BFEMAfreight@homeoffice.gov.uk
— FelixstoweITexams@homeoffice.gov.uk
— FelixstoweITtransit@homeoffice.gov.uk
— Harwichinternationaltradeteam@homeoffice.gov.uk
— N/A – Royal Mail facilitate contact
— INDLondoncity@homeoffice.gov.uk
— INDLondoncity@homeoffice.gov.uk
— INDLondoncity@homeoffice.gov.uk
— southenddutyoffice@homeoffice.gov.uk
— LondonGatewayBorderForce@homeoffice.gov.uk
— LutonSPOCTargetsandAlerts@homeoffice.gov.uk

—
complaints.northwealdibf@hmrc.gov.uk
— Importenquiries.hmrcisbc@hmrc.gov.uk
— BFThamesgatewayBSU@homeoffice.gov.uk
— BFThamesgatewayBSU@homeoffice.gov.uk
— StanstedCustomsTeam@homeoffice.gov.uk
Covered by Gatwick LEIT.Gatwick@homeoffice.gov.uk
Covered by Poole —

—
BristolAirportinternationalTrade2@homeoffice.gov.uk

Covered by Bristol Airport —

— LEIT.Cardiff@homeoffice.gov.uk
Covered by Plymouth LEIT.Plymouth@homeoffice.gov.uk
— LEIT.pembroke@homeoffice.gov.uk

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— LEIT.Gatwick@homeoffice.gov.uk
— LEIT.Newhaven@homeoffice.gov.uk
Covered by Plymouth LEIT.Plymouth@homeoffice.gov.uk
— LEIT.Newhaven@homeoffice.gov.uk
— LEIT.poole@homeoffice.gov.uk

—
LEIT.Portsmouth@homeoffice.gov.uk
— LEIT.Plymouth@homeoffice.gov.uk
— leit.southampton@homeoffice.gov.uk
— OCT.heathrow@homeoffice.gov.uk
— AshfordSevingtonInternationalTrade@homeoffice.gov.uk

— Border Force International Trade Ashford Sevington

— Doverinternationaltrade@homeoffice.gov.uk

—
EbbsfleetInternationalTrade@homeoffice.gov.uk
— FolkestoneS24InternationalTrade@homeoffice.gov.uk

—
EbbsfleetInternationalTrade@homeoffice.gov.uk

—
Doverinternationaltrade@homeoffice.gov.uk
—
AshfordSevingtonInternationalTrade@homeoffice.gov.uk
—
EbbsfleetInternationalTrade@homeoffice.gov.uk
—
Doverinternationaltrade@homeoffice.gov.uk
—
FolkestoneS24InternationalTrade@homeoffice.gov.uk

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Opening hours
07:00 to 23:00

24 hours a day

24 hours a day

24 hours a day

08:00 to 16:30

24 hours a day

08:00 to 16:30

24 hours a day

24 hours a day

24 hours a day

24 hours a day

—
06:00 to 14:30

24 hours a day

24 hours a day

24 hours a day

24 hours a day

05:00 to 22:00

24 hours a day

24 hours a day

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24 hours a day

24 hours a day
24 hours a day
24 hours a day
24 hours a day
24 hours a day

24 hours a day

24 hours a day

24 hours a day

08:00 to 16:30

24 hours a day

24 hours a day

24 hours a day

08:00 to 16:30

24 hours a day

08:00 to 16:30

08:00 to 16:30

24 hours a day

24 hours a day

24 hours a day

24 hours a day
24 hours a day

24 hours a day

To be confirmed

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08:00 to 18:00

24 hours a day

07:00 to 20:00 Mon-Fri

08:00 to 16:00 Sat – Sun

06:00 to 22:00 Mon-Sun

—
07:00 to 22:30 (Mon-Fri)
07:00 to 13:00 (Saturday)
13:00 to 22:30 (Sunday)
07:00 to 02:00

08:00 to 07:00
24 hours a day

—
24 hours a day

24 hours a day
24 hours a day (inbox
monitored 08:00 to 17:00)
07:00 to 22:00
06:00 to 23:59
Opening hours under
review
09:00 to 15:00

08:00 to 20:00
08:00 to 22:30
09:00 to 02:30

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07:00 to 22:00

06:30 to 23:00
08:00 to 22:30
09:00 to 02:30

Open hours under review

06:00 to 00:00

08:00 to 22:30
08:00 to 16:00 (Sat – Sun
08:00 to 13:00)
24 hours a day
24 hours a day

24 hours a day
24 hours a day
The BF teams at Ebbsfleet
attend Sheerness as and
when required
24 hours a day
Neither Sheerness or
Thamesport are not
currently manned by BF on
a permanent basis.
Thamesport is currently
covered by the teams at
Dover West, again as and
when required.

24 hours a day

24 hours a day

24 hours a day

24 hours a day

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