Professional Documents
Culture Documents
PetraHofmann GroupPresentation
PetraHofmann GroupPresentation
Sabor saturdays
“Build your own taco”
01 02 03
Introducing Analysis of the Proposal for new
sabor sabor company service
01
Introducing sabor sabor
introducing sabor sabor
● Small-sized, family-owned Mexican Restaurant
● Rotterdam-West
● Restaurant established 3,5 years ago
● Owned by Ana Liz and her husband
● Focus on ‘authentic’ Mexican dishes and drinks
Sabor = Flavor
introducing sabor sabor
Product & Brand
● Authenticity! ‘Real’ Mexican food, drinks & experience
● Uniqueness! Anti mainstream and fast-food
● Quality! Fresh produce and knowledgeable staff
Target market
● Mexican-food lovers
● Mexican/ Latin-American communities
● Neighborhood
Consumer behavior
● Consumption of food & drinks
● Experiencing Mexican Culture
● Returning
02
Analysis of the company
Getting to know sabor sabor
Visiting as customers
+ Welcoming atmosphere (Mexican
decorations, music, customers & staff)
+ Space: terrace & open kitchen
+ ‘Authentic’ Mexican feel
- Menu
- Presentation of the dishes
Customer survey
● 23 respondents
● Majority 26-35 years old
● 50 % Dutch
● Mostly positive feedback
● What can be improved in terms of…
○ Service
○ Menu
○ Special events, eg. King’s Day?
AREAS OF IMPROVEMENT?
Service Menu
● Presentation of dishes: ● The menu could be
plates and cutlery made more clear &
instead of baskets nice
● Meal size / price ratio
● Could be faster
● Location
Special events in sabor Sabor
03
Proposal for new service
s
Sabor Saturdays
● Every Saturday is an
opportunity to build your
own Taco Combo
● Possibility of creating
great memories with
customers