Allison DOC ™ Transmission Diagnostic Tools

DOC MEANS HEALTHY BUSINESS

Your Allison automatic transmission is
an amazing example of high-technology
design, engineering and manufacturing
that yields remarkable performance, As Allison automatic
reliability and productivity. With
the inclusion of electronic controls transmissions have
throughout the Allison line, transmission become more
performance is even more precise.
technologically
For an Allison Automatic to do what it advanced,
does as well as it does it, lots of things
inside have to work just right, every time, diagnosing problems
all the time. and keeping them at
Ironically, as Allison automatic peak performance
transmissions have become more has become easier.
technologically advanced, diagnosing
problems and keeping them at peak
performance has become easier.

Allison’s proprietary DOC™ (Diagnostic

Optimized Connection) puts extremely
sophisticated diagnostics right at your
finger tips. Your laptop or personal
computer, connected to the transmission’s
control system, records a multitude of
performance and diagnostic Snapshots
that can be quickly analyzed and any
existing or impending malfunctions
determined.

These Snapshots can be

e-mailed to your nearest Allison

Service Center for analysis and

recommendations.
Allison Doc ™ for PC
DOC means healthier business.
Allison DOC™ (Diagnostic Optimized
Connection) For PC is a PC-based DOC can make your Allison transmission service faster, more
diagnostic tool for use with 1000, 2000, accurate, and, believe it or not, more enjoyable. You can now
3000, 4000 Product Families, 5610, 6610, economically equip your technicians with diagnostic devices
8610, 9610 Series transmissions, 5000,
instead of having them wait on your old roll-around computer
6000, 8000, 9000 Series transmissions
and electronically controlled MT(B) carts. They can be more productive – and more engaged in
600, CL(B)T, V, HT(B) 700 Series their jobs – than ever before. More technicians processing
transmissions. Allison DOC™ For PC more vehicles means more revenue for your operation.
is continually updated with the latest
features and enhancements to optimize
its diagnostic efficiency and effectiveness.
Installed on the user’s own PC, it will
allow the technician to acquire data
from the transmission control system
and, through the use of embedded
troubleshooting manuals, conduct Allison DOC™ For PC is capable
systematic trouble-shooting of communicating with vehicles
of transmission complaints. equipped with CEC, CEC2,

WTECII, and WTECIII transmission

control systems, as well as 1000

and 2000 Product Families trans-

missions. Allison DOC™ For PC

provides diagnostic capabilities

for virtually all controllers that

help in the transmission trouble-

shooting process.
Allison Doc ™ for fleets

Allison DOC™ For Fleets provides fleets

and other service centers with basic
PC–based Allison automatic transmission
diagnostic capabilities.

Authorized Allison service centers are

required to use Allison DOC™ For PC.
On the other hand, Allison DOC™ For
Fleets provides an efficient, flexible, cost-
effective diagnostic tool to truck fleets,
municipalities, and anyone else using or
servicing Allison electronic transmission
products. Allison DOC™ For Fleets is a
robust but scaled-down version of the
Allison DOC™ For PC. Nevertheless, it
offers significantly faster and more precise
Allison transmission diagnostics than
non-DOC methods.

Two versions of Allison DOC™ For Fleets

are available for use with 1000/2000
Product Families and 3000/4000 Product
Families. Each product provides a
transmission controller-specific subset of
the functionality available in the Allison
DOC™ For PC product. The 1000/2000
Series version uses either J1939 or
J1850 communications protocols. The
3000/4000 (WTEC II or WTEC III
product family) versions use the J1587/ Make it easy on yourself.
J1708 communications protocols.
The Palm-based DOC captures the imagination as well as
critical operating data. It’s smart, compact and intuitive. Just
plug it into the transmission control system via the adapter
cable, and you’re taking a digital peek inside the transmission.
It’s low cost. It’s fast. It’s amazing.
Allison Doc ™ for Pda

A Palm™-based PDA connected to

the transmission’s control system
records a multitude of performance
and diagnostic snapshots which can
be transferred to your PC via Palm
HotSync™. With Allison DOC™ For PC
or Allison DOC™ For Fleets installed
on your PC, you can launch the
saved Snapshot files and utilize all
incorporated diagnostic features such
as Strip Chart, Graphics Monitor and
more. You can perform many of the
functions that the service center would.

With DOC, acquiring, recording

and analyzing critical transmission
performance data has never
been easier or more effective.
 Features, functions & Criteria

The Allison DOC™ For PC uses a Windows® style GUI

and includes:

User-selected views of multiple transmission parameters.

View Active and Historic DTCs.

Graphical instrument panel view of transmission parameters.

Strip chart function.

User configurable Snapshot function.

User configurable Print function.

Code driven links to embedded Troubleshooting Manuals.

 eprogramming capability (available after completing the

R
Allison Transmission training certification requirements).
GETTING
STAR TED Demo mode which allows the user to navigate through the
application without being connected to a vehicle.
1.
Animated, screen by screen, help support (Found in Help
| Video-based Training Material | Allison DOC™ Training
Videos). Application Configuration which serves as the platform for four different
features:
Data Bus Viewer: this feature allows the user to capture (see and
Load software on PC. • General tab, which allows you to select Language (currently, English
save) the raw data transmitted on the various vehicle data buses 
only), and unit of measure.
supported by Allison DOC™ For PC (J1708, J1939, J1850, and
2. CEC proprietary protocol). • ECU/TCM Reprogramming tab, used to enable the Tool’s reprogramming

feature. This tab will be “grayed out” after specifying the authorization
Connect to translator. Laminated Job Aid Card.
password. All previously registered users of Allison DOC™ For PC will
Adobe Acrobat Reader bundled on the CD for reading the not need to re-authorize Reprogramming function.
3.
Troubleshooting Manual. • TAC Data Collection. This function shall be enabled and used as

Windows Media Player bundled on the CD for displaying
® required by the Allison Transmission Technical Assistance Center (TAC).
various and updated training videos (available from the • Update Application tab, will access a web URL that will contain minor

Connect to application Help menu). updates for the diagnostic tool to support changes in the various
diagnostic port.
transmission control systems.
 The Allison DOC™ For Fleets provides the following:

Tutorial/Demo Feature Diagnostics with links to

support information
Training Videos
Automated application update
Support for record/playback/ capability via the WWW
e-mail of data logs
Provisions for supporting site
Display of multiple licensing
transmission parameters
Windows/PC based Graphical Check the Allison web site at
www.allisontransmission.com
GETTING User Interface (GUI)
for the latest information
STAR TED
Integrated “Help”
1.

The Allison DOC™ For PDA provides the following:

User selectable views of multiple transmission parameters.

Load software on PC.
View Active and Inactive DTCs.
Clear Active and Inactive DTCs.
2.
 llison DOC™ For PDA can be used with or without
A
Allison DOC™ For PC or Allison DOC™ For Fleets.
User configurable Snapshot function (can store up
Hotsync™ to Palm. to 5 Snapshot files).
Ability to navigate through all screens without being connected
3.
to a vehicle (Off-Line mode).
Connect to translator. User configurable Custom Diagnostic Data list.
Integrated support for Allison DOC™ For PC.
4.
A
 searchable Adobe® Acrobat® Reader® PDF copy of the
diagnostic codes and troubleshooting
steps is included on Allison DOC™ For You can train your maintenance people to be more
PDA installation CD.*
Connect to proactive in keeping Allison transmissions performing
diagnostic port.
* Refer to the CD jewel case insert to obtain directions on how to download
at their best. Which translates to reduced down-time
Adobe Acrobat Reader for Palm OS
and higher productivity over the lifecycle of the vehicle.
 Product Line Definitions

On-Highway:
1000/2000 and 3000/4000 Product Families

Electronically controlled MT(B) 600, CL(B)T, V,

HT(B) 700 Series transmissions

Allison Electric Drives™ EP 40/50 System™

Off-Highway:
5000, 6000, 8000, and 9000 Product Families

IF THE DOC FITS, USE IT.

DOC programs work on any electronically controlled commercial Allison
transmissions. Please refer to www.allisontransmission.com for the latest
version and operating system information.

Applications Product Line Platform Contact

Allison DOC™ For PC 1000, 2000, 3000, 4000 Product Families PC SPX/Kent Moore
5610, 6610, 8610, 9610 Series transmissions
5000, 6000, 8000, 9000 Series transmissions,
and electronically-controlled MT(B) 600,
CL(B)T, V, HT(B) 700 Series transmissions.

Allison DOC™ For PC (AED) EP 40/50 System™ PC SPX/Kent Moore

Allison DOC™ For Fleets (WTEC) 3000 and 4000 Product Families PC SPX/Kent Moore

Allison DOC™ For Fleets 1000 and 2000 Product Families PC SPX/Kent Moore
(1000/2000 Series™)

Allison DOC™ For PDA (WTEC) 3000 and 4000 Product Families Palm™ PDA B&B Electronics

Allison DOC™ For PDA (1000/2000™) 1000 and 2000 Product Families Palm™ PDA B&B Electronics

Allison DOC™ For PDA (CEC2) 5610, 6610, 8610, 9610 Series Palm™ PDA B&B Electronics
Contact Information Allison DOC™ For PC
SPX Corporation
(Kent Moore Service Solutions)
28635 Mound Road
Warren, Michigan 48092-3499
Phone: 1-800-328-6657
Fax: 1-586-578-7375

Allison DOC™ For Fleets

SPX Corporation
(Kent Moore Service Solutions)
28635 Mound Road
Warren, Michigan 48092-3499
Phone: 1-800-328-6657
Fax: 1-586-578-7375

Allison DOC™ For PDA

B&B Electronics
707 Dayton Road
Ottawa, Illinois 61350
Phone: 1-815-433-5100
Fax: 1-815-433-5104
www.vehicleinterface.com

P.O. Box 894, Speed Code A01

Indianapolis, IN 46206-0894
www.allisontransmission.com
Information or specifications subject to
change without notice or obligation.

SA3604EN (2004/09) Litho in U.S.A. ISO/QS 9000 and ISO 14001 Certified