FLOWLINE VALVES LLC

Management Review Meeting

MEETING: ISO 9001:2015, ISO 14001:2015, ISO 45001:2018 Management Review Meeting

Name Title Here Name Title Here

Liguory D’Mello CEO  Roberto Zaccara QA/MR 

Balaraj Rajappa GM 
Tanzeeb Mohammed Operations Manager 

DATE, TIME, PLACE: Date Time Place MRM NUMBER

10/11/2022 14:30 Flowline Offices 1

PREPARATION: Documentation review, audit review and analysis, quality and environmental objective
performance.

MATERIALS TO BRING:  Quality system documentation (QM and procedures).

 HSE system documentation (HSEM and procedures).
 All internal and external audit reports.
 Quality record file (inc. customer feedback, evaluation of
compliance, corrective action log, etc).
 Incidents, nonconformities, corrective actions
 HIRA and EAI register
 Monitoring and measurement results
 Consultation and participation of workers

MEETING OBJECTIVE: Senior management and all Department Manager review of the FLV management system to ensure
suitability, adequacy and effectiveness. The review is to include the assessment of opportunities for
improvement and any potential changes to the QHSE System, including QHSE policy and objectives,
and their alignment with business objectives and strategy.

REVIEW AGENDA: 1- Status and review of the minutes of the previous meeting
2- Changes in external and internal issues relevant to QMS & HSE
3- Customer and interested parties’ feedback, complaints, and actions taken
4- Extent of quality objectives met, review and setting of Quality Objectives
5- Process performance and conformity of products and services
6- Monitoring results, non-conformity reports, and corrective action taken
7- Information on corrective and preventive actions taken
8- Results of internal quality audits and external audits
9- Adequacy of existing resources and resource requirements
10- Competency and Training requirements
11- Review of QHSE trends
12- Status of meeting the statutory and regulatory requirements as applicable to the
company and its products
13- Adequacy of the existing QHSE system, QHSE policy, and opportunities for
improvements
14- Date of next Management Review meeting
15- Any other subject deemed necessary by the Management Representative or
suggested by participants.

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Management Review Meeting

Part I

Agenda Item Owner Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
(establish schedule - each item not
less than twice per year)
QHSE Policy MP X
Previous Management Reviews MR X
The needs and expectations of
MP X
interested parties
QHSE Objectives & Goals MP X
Changes to the legal
MP X
requirements
Changes to OH&S risks and
MP X
opportunities
Audit Results – Internal MR X
Customer Feedback MR X
Process Performance OM X
Product Conformance QC X
Product Quality Improvement QA X
QHSE Effectiveness & QA
X
Improvement HSE
Environmental performance and
progress in achieving objectives HSE X
and targets
New processes and any changes
HSE X
to known environmental issues
Information on the OH&S
HSE X
performance
Resource Needs MP X

Note that SWOT analysis FLVL-QHSE-SOP-F-002 plays a vital role in MRM

Part II
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Management Review Meeting
AGENDA ITEM
1. STATUS AND REVIEW OF THE MINUTES OF THE
PREVIOUS MEETING
2. CHANGES IN EXTERNAL AND INTERNAL ISSUES
RELEVANT TO QMS & HSE
3. CUSTOMER AND INTERESTED PARTIES’ FEEDBACK, During this period no Customer
COMPLAINTS, AND ACTIONS TAKEN
4. EXTENT OF QUALITY OBJECTIVES MET, REVIEW
AND SETTING OF QUALITY OBJECTIVES
ACTIONS TO BE TAKEN,
OUTCOMES / DECISIONS COMMUNICATIONS
REQUIRED
This is the first management Next Meeting to be
meeting performed and recorded planned within April
for FLOWLINE VALVE LLC end 2023.
Action: Zaccara by
30/04/2023
The External and Internal Issues Action: All
has been discussed and evaluate; Flowline
Risk register has been issued in Departments
accordance. During 2023 External
and Internal Issue shall be
monitored and accordingly the
register shall be updated
Compliant has been recorded.
Customer and Interested parties
Feedback and Complaint will be an
essential resource for monitoring
the progress of our company. The
staff is highly sensitized to follow
up and monitor Customer and
Interested parties requirement.
Performance QHSE objectives and
targets have been defined and
upload in the Objective register for
reference in the Objectives, Targets
and Program Table.
The selected objectives are as per
below lists:
 Reduce operational cost
by 5% as per Budget
planned
 Customer satisfaction
(above) 90%
 Improve production
operators skill levels to
95%
 Increase productivity,
Develop ahead of time
production plans by
weekly 90%
 Co-ordinate preparation
activities to reduce turn-
around times by 20%
 Obtain a performance in
reject rate and rework less
than 2%
 Conduct preventive
maintenance of all the
machines identified as
schedule as 90%
 Break down less than 1%
 Conduct all QHSE training
section as schedule as
90%
 Maintain Zero ill health
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 Maintain Zero incident

injury
LTI-0,
Fatality -0,
Vehicle damage-0,
Asset damage -0.
 Send for recycling 100% of
metal scraps and wasted
papers
 Reduce Paper
consumption by 5%
 Reduce Electricity and
Water consumption by
0.5%

Performance against these

5. PROCESS PERFORMANCE AND CONFORMITY OF
PRODUCTS AND SERVICES
Objectives shall be evaluated in the
next Audit and if required shall be
revised for better fit the Company
requirement.
KPI indicators have been discussed Process compliance
and finalized. monitoring via audit
All these indicators shall be findings to be re-
monitored together with the analyzed by April
System Operational Procedure to 2023.
achieve the conformity of Products Action: All 30.04.2023
and services supplied to our
Customer
Key realization and support
processes continue to be noted as:

 Enquiry management,
order awarded and
contract review
 Design
 Purchasing
 Machining
 Assembly
 Testing
 Painting
 Delivery to Customer
The performance of the above
processes has been monitored
and found satisfactory as per
internal review.

Process compliance review for JOB

FLSO22001 and found in line with
the requirement.
Audit compliance data analysis was
conducted for the first 13 audits
completed in Nov 2022 details of
this are included in section 8 below.
Subsequent analysis will be
conducted at the April of 2023 and
compliance levels compared.
6. MONITORING RESULTS, NON-CONFORMITY During this meeting was Action: Closure of NCR
REPORTS, AND CORRECTIVE ACTION TAKEN established to record and 10.12.2022 Operational
monitoring all these essential Manager ad QA Manager

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parameters in the Company

register.
During the Audit performed two
non-conformities and some
observations have been highlighted
and as per enclosed Audit register
all necessary actions have been
taken.
Corrective actions continue to be
identified through audit, customer
feedback and the Quality Reports.

A corrective action summary log

(CASL) has been updated for 2022
audit findings.

The CASL is also to be used to

identify finding type such as CA
(Corrective Action), PA (Preventive
Action) and Imp (Improvement).

As noted above, customer

complaints are being appropriately
managed and potential corrective
actions are being identified
through customer survey feedback.

Legislation and Regulation updates

are monitored proactively through
our PRO. The monitoring of
updates to regulatory documents
and the notification of new
regulations at MRF continues.

While actions to prevent

reoccurrence of non-conformity
are captured by audit and QHSE
report, additional preventive
actions based on trend analysis are
implemented as they are
identified.

Generic risk assessments have

been documented for each key
operational activity, including
associated COSHH assessments as
required.
7. INFORMATION ON CORRECTIVE AND PREVENTIVE The follow corrective action has
ACTIONS TAKEN been taken:
 Review of PPE
use Instruction
 Closure for NCR
regarding Paint
Area
 Closure for NCR
regarding the
Electrical Panel
 Installation of
new board in
NOISE area
8. RESULTS OF INTERNAL QUALITY AUDITS AND The audit scheduled on Nov 7th
EXTERNAL AUDITS was reviewed and found to have

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9. ADEQUACY OF EXISTING RESOURCES AND
RESOURCE REQUIREMENTS
10. COMPETENCY AND TRAINING REQUIREMENTS
11. REVIEW OF QUALITY TRENDS (PRODUCT AND
SERVICE-RELATED PROBLEMS)
12. STATUS OF MEETING THE STATUTORY AND
REGULATORY REQUIREMENTS AS APPLICABLE TO
THE COMPANY AND ITS PRODUCTS
been satisfactory.
Prior to this MRM, a full cycle of
QHSE audits had been completed,
including all Departments and
Warehouse.
The audit with the highest
compliance level was noted as the
Systems Audit – this was the most
recent audit and was used to verify
compliance with requirements.
This indicated an appropriate level
of compliance with the ISO 9001,
14001 and 45001 standards.
All audit findings are now being
logged on a Corrective Action
Summary Log – this requires
update to include the more recent
audit findings and associated
action closure.
The existing resources has been Action:
evaluated; the machineries President and HR
installed have been found in Department
compliance with the planned scope
of work. Regarding the Employees
new people need to recruit for
some department. The
management confirms the
intention to proceed with hiring
new people.
HSE resource for Environment
Protection and Health and Safety
has been evaluated and found in
compliance with the Requirements.
All Flowline employees has been
selected consider the evaluation
matrix in our QHSE manual.
The employee’s competences are
in line with the Company
expectation.
Training section has been
performed and new training have
been scheduled to induct the
Company Policy and the Quality
Culture. Training for specific job
has been performed and are in
continues progress.
The quality trend shall be strictly Review of Quality
monitored, for this meeting needs Trends to be re-
more data to perform a full analyzed by April
analysis. During the next planned 2023.
meeting data available shall be Action: All 30.04.2023
checked and analyzed.
All Statutory and Regulatory To be analyzed by
requirements have been analyzed April 2023.
and recorded in FLVL-QHSE-SOP-F- Action: All 30.04.2023
024 Legal Register. The master list
of legal register has been issued,
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reference file FLVL-QHSE-SOP-F-

030.
13. ADEQUACY OF THE EXISTING QUALITY SYSTEM, All Manuals are in place and found To be analyzed by
QUALITY POLICY, AND OPPORTUNITIES FOR satisfactory, the related procedure April 2023.
IMPROVEMENTS has been issued including the Action: All 30.04.2023
required procedure for production
activities. New procedure review
and effectiveness evaluations shall
be performed in the next Audit
planned in APRIL 2023.
14. DATE OF NEXT MANAGEMENT REVIEW MEETING Next Meeting is planned for April
2023 to evaluate the QHSE System
performance.
15. ANY OTHER SUBJECT DEEMED NECESSARY BY No further business noted – review
THE MANAGEMENT REPRESENTATIVE OR concluded at 17:45 on 10/11/2022
SUGGESTED BY PARTICIPANTS.
Summary of Review Outputs

 Improvements to the QMS and associated processes –. Improvements expected through monitoring 2023 and
evaluate the market variation during this year.

 Required audits – 13 as per revised Audit plan discussed during the MRN

 Resource needs – New operators and technicians will be required in order to maximize the manufacturing
process

 Targets and Objectives – For 2023 the same objective of 2022 will be considered up to April, after evaluation
shall be considered if need a revision.

 Training requirements - Approach to training continues to be improved with an appropriate level

of information being recorded. Improvements in Training Matrix and induction process ongoing.

Signed: ………………………… Signed: ……………………………………………

President Management Representative

Date: ……………………….. Date: ………………………….

Signed: …………………………

Operation Manager

Date: ………………………..

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