Department of Mechanical, Automotive and Manufacturing Engineering

Coursework Brief
Module Title Cohort (Sept/Jan) Module Code
Quality Management Sept 7061MAA
Coursework No. / Title Hand out date:
Coursework 25/09/2020
Lecturer Due date:
Dr Ken Asare and Steve Buckley 20/11/2020
Estimated Time (hrs) Coursework Extensions allowed: % of Module Mark
50 type: No (deferral only) 30
Individual
Submission arrangements:
Online through Aula by Wednesday 20/11/2020 6.00pm

Task and Quality Mark distribution:

a) Part 1 –Comparison of ISO and TQM principles; proposed amendment of ISO (30% marks)

b) Part 2 – Flow chart (30% marks)

c) Part 3 – Selection of other Quality tools (30%)

d) The remaining 10% of the assessment marks are awarded for presentation, format, referencing
via CU Harvard system and the use of appropriate relevant business language.

Module Learning Outcomes Assessed:

 Apply the philosophies, tools and techniques associated with Total Quality Management,

 Assess the maturity of an organisation's quality programme including cultural and leadership
aspects.

 Plan and implement activities which will improve a quality programme within an organisation and
move the organisation towards Total Quality Management

 Underpin work with reference to supporting literature and case studies

Employability Skills Covered:

Planning and Organising, Self-management, Leadership

Academic Conduct Statement:

Task work to be original. Referencing in line with CU Harvard Reference style has to be applied.

Mark allocation guidelines

0-39 40-49 50-59 60-69 70+ 80+
Work mainly Most elements Most Strengths in all Most work All work
incomplete and completed; elements are elements exceeds the substantially
/or weaknesses weaknesses strong, minor standard exceeds the
 in most areas outweigh weaknesses expected standard
strengths expected

Feedback arrangement:
Individual online feedback form

7061MAA Assessment Question One – Quality Management

System and implementation tools

NOTE! This is an individual piece of work; this item of work

must be your own creation. Any instances of plagiarism will
be dealt with very severely.

Please note that this assessment is an individual piece of work and thus must be
unique. During the lectures and tutorials sessions you have worked in groups to
evaluate different quality aspects, tools and management systems.

This assessment requires you to revisits some of the existing quality management
systems (QMS) you have studied and evaluate them. In 1500 words (exclusive of
flow chart and its analysis) critically analyse selected QMS by considering the
following questions.

Assignment Brief

1. Create a comparison matrix of Total Quality Management principles and

clauses of ISO 9001:2015.
Furthermore, suggest modifications and developments you would introduce
to ISO 9001:2015 to improve probability of success during its
implementation within organisation (you can support your answer with a
case study).

(30% marks)

2. Create a detailed flow chart that provides an implementation plan of the

amended system (clearly indicating change you have proposed in part 1).

(30% marks)

3. Consider other process improvements tools that you could use during
implementation of your amended QMS.
In a clear and specific manner, show a detailed application of 2 of them with
benefits that they could bring to organisation.
 (30% marks)

Please use data sources NO OLDER THAN 2010.

This is a postgraduate level assessment and as such should contain academic

references to support your discussion/arguments. The remaining 10% of the
assessment marks are awarded for presentation, format, referencing via CU Harvard
system and the use of appropriate relevant business language.

This piece of assessment is worth 30% of the total module mark.

Assessment to be submitted to: Aula (including Turn-it-in review)

Final submission date: 20/11/2020 6.00pm.

Please be aware that any deferred work need to follow formal academic procedures.

Please note any late assignments (regardless of the matter) will receive
a mark of zero.