LISTENING EXERCISE

A. Listen to the recording and answer the questions.

1. The man finally makes a reservation for March _____.
a. March 22nd
b. March 20th
c. March 21st

2. What kind of room does the man prefer?

a. either one is okay
b. a smoking room
c. a non-smoking room

3. Why doesn't he want to reserve the suite?

a. It doesn't come with a sauna bath.
b. It doesn't have a nice view.
c. It's too expensive.

4. The room costs ______ plus tax.

a. 80 dollars
b. 96 dollars
c. 88 dollars

5. How do you spell the man's name?

a. Mexner
b. Maxner
c. Maexner

B. Complete the following conversation based on the given audio.

HOTEL RESERVATION

Hotel Clerk : Hello. Sunnyside Inn. May I 1) _____ you?

Man : Yes, I’d like to reserve a 2) _____ for two on the 21st of March.

Hotel Clerk : Okay. Let me check our 3) _________ here for a moment. The 21st of
May, right?

Man : No. 4) _______, not May.

Hotel Clerk : Oh, sorry. Let me see here. Hmmm.

Man : Are you all 5) __________ that night?

Hotel Clerk : Well, we have one 6) _______ available, complete with a kitchenette and

a 7) _______ bath. And the view of the 8) _________ is great, too.

Man : How much is that?

Hotel Clerk : It’s only 9) _____ dollars, plus a 10% room tax.

Man : Oh, that’s a little too 10) ___________ for me. Do you have a cheaper
room available either on the 20th or the 22nd?

Hotel Clerk : Well, would you like a 11) _________ or a non-smoking room?
Man : Non-smoking, please.

Hotel Clerk : Okay, we do have a few rooms 12) ___________ on the 20th; we’re full
on the 22nd, unless you want a smoking room.

Man : Well, how 13) _____ is the non-smoking room on the 20th?

Hotel Clerk : 14) ____ dollars, plus the 15) ____ room tax.

Man : Okay, that’ll be 16) ______.

Hotel Clerk : All right. Could I have your 17) ______, please?

Man : Yes. Bob Maexner.

Hotel Clerk : How do you 18) _____ your last name, Mr. Maexner?

Man : M-A-E-X-N-E-R.

Hotel Clerk : Okay, Mr. Maexner, we look forward to 19) ________ you on March 20th.

Man : Okay. 20) ___________.

C. Match the items on the right to the items on the left

Pre-Listening Exercise
Finding a cheap hotel is important to budget travelers, for an Hawaiian honeymoon,
adventure travel in the mountains, or for business in Europe. How do you find a budget
hotel: through an online hotel reservations Web site, in a guidebook, or in the phone
book? What questions do you ask when you call to make a hotel reservation?

Idioms
“roll out the red carpet” = give very special treatment to welcome guests
“The nice thing about the hotel is that they always roll out the red carpet for their
guests.”
“24-7” = twenty-four hours a day, seven days a week
“The front desk is open 24-7 in case you need assistance.”

Listening Exercise
Listen to the recording and answer the questions.

HOTEL RESERVATION

Hotel Clerk: Hello. Sunnyside Inn. May I help you?

Man: Yes, I’d like to reserve a room for two on the 21st of March.

Hotel Clerk: Okay. Let me check our computer here for a moment. The 21st of May,
right?

Man: No. March, not May.

Hotel Clerk: Oh, sorry. Let me see here. Hmmm.

Man: Are you all booked that night?

Hotel Clerk: Well, we have one suite available, complete with a kitchenette and a

sauna bath. And the view of the city is great, too.

Man: How much is that?

Hotel Clerk: It’s only $200 dollars, plus a 10% room tax.

Man: Oh, that’s a little too expensive for me. Do you have a cheaper room available
either on the 20th or the 22nd?

Hotel Clerk: Well, would you like a smoking or a non-smoking room?

Man: Non-smoking, please.

Hotel Clerk: Okay, we do have a few rooms available on the 20th; we’re full on the
22nd, unless you want a smoking room.

Man: Well, how much is the non-smoking room on the 20th?

Hotel Clerk: $80 dollars, plus the 10% room tax.

Man: Okay, that’ll be fine.

Hotel Clerk: All right. Could I have your name, please?

Man: Yes. Bob Maexner.

Hotel Clerk: How do you spell your last name, Mr. Maexner?

Man: M-A-E-X-N-E-R.

Hotel Clerk: Okay, Mr. Maexner, we look forward to seeing you on March 20th.

Man: Okay. Goodbye.

Vocabulary and Sample Sentences

 book (verb): reserve
– Let’s book a room at a cheap hotel in the city.
 suite (noun): a group of connected rooms at a hotel
– I decided to reserve a suite for our honeymoon.
 kitchenette (noun): a very small kitchen
– My first apartment was very small and only had a kitchenette.

1. March 20th
2. a non-smoking room
3. It's too expensive.
4. 80 dollars
5. Maexner