Scribd Logo
Upload

Welcome to Scribd!

  • 8 views

    Resume Training Softskill

    Uploaded by

    Muhammad Faisal
    The document summarizes a training session on soft skills that included topics on design thinking and communication. For design thinking, it discussed how most transformations fail due to human factors and introduced the design thinking process of empathizing, defining, ideating, prototyping, and testing to help address problems in an innovative way. For communication, it covered presentation skills like content preparation and delivery techniques, interpersonal communication challenges from differences in language and culture, and elements of effective written communication like being complete, concise, clear, courteous and correct. The training provided strategies and frameworks to help improve soft skills for remote work and a changing business environment.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content

    You might also like

    Resume Training Softskill

    Uploaded by

    Muhammad Faisal
    8 views2 pages
    The document summarizes a training session on soft skills that included topics on design thinking and communication. For design thinking, it discussed how most transformations fail due to human factors and introduced the design thinking process of empathizing, defining, ideating, prototyping, and testing to help address problems in an innovative way. For communication, it covered presentation skills like content preparation and delivery techniques, interpersonal communication challenges from differences in language and culture, and elements of effective written communication like being complete, concise, clear, courteous and correct. The training provided strategies and frameworks to help improve soft skills for remote work and a changing business environment.

    Original Description:

    Copyright

    © © All Rights Reserved

    Available Formats

    DOCX, PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    Report this Document
    The document summarizes a training session on soft skills that included topics on design thinking and communication. For design thinking, it discussed how most transformations fail due to human factors and introduced the design thinking process of empathizing, defining, ideating, prototyping, and testing to help address problems in an innovative way. For communication, it covered presentation skills like content preparation and delivery techniques, interpersonal communication challenges from differences in language and culture, and elements of effective written communication like being complete, concise, clear, courteous and correct. The training provided strategies and frameworks to help improve soft skills for remote work and a changing business environment.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as docx, pdf, or txt
    8 views2 pages

    Resume Training Softskill

    Uploaded by

    Muhammad Faisal
    The document summarizes a training session on soft skills that included topics on design thinking and communication. For design thinking, it discussed how most transformations fail due to human factors and introduced the design thinking process of empathizing, defining, ideating, prototyping, and testing to help address problems in an innovative way. For communication, it covered presentation skills like content preparation and delivery techniques, interpersonal communication challenges from differences in language and culture, and elements of effective written communication like being complete, concise, clear, courteous and correct. The training provided strategies and frameworks to help improve soft skills for remote work and a changing business environment.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as docx, pdf, or txt
    of 2

    TRAINING SOFTSKILL

    Selasa, 15 Februari 2022 via Zoom Meeting

    1. DESIGN THINKING by Ria Aprilia


    - 70% gagal melakukan transformasi disebabkan 84% karena sdm
    - What stops you from being creative?
    - Revolusi Industri 4.0 (challenges, opportunity, skills)
    - (Problem is mother of innovation) artinya masalah-masalah yang ada semakin
    berkembang, semakin banyak pula inovasi untuk mengatasinya.
    - Space Of Innovation
     Viability (business)
     Desirability (people)
     Feasibility (technology)

    Design thinking is a human centered approach to innovation that draws from the
    designer toolkit to integrate the needs of people.

    Yang dilakukan terhadap design thinking:


    1. Empathize
    - To do, pain & gain
    - Interview, Observe, Immerse
    2. Define
    - Fokus pada satu masalah spesifik
    - Permasalahan, solusi, dan tujuan
    3. Ideate
    - Riset, generate, explore & develop
    - Delightful, Realistic, Unexpected (Combine ideas)
    4. Prototype
    Membantu berfikir lebih baik
    5. Test
    - Show, don’t tell
    - Create experience
    - Ask user to compere
    - Usability (kemudahan)
    - Functionality (kegunaan)
    - Solvability (ketepatan)
    - Payability (kesediaan)

    2. COMMUNICATION by Ria Hapsari


    Remote Work, Digitization, Automation

    Komunikasi di tempat kerja:


    Ada berupa Presentasi, Komunikasi Interpersonal dan Komunikasi Tertulis.
    a. PRESENTASI:
    Content (persiapan), Delivery (gaya), Interpersonal (teknik), Written (tertulis)

    Aspek yang diperhatikan:


    - Pysich (ekspresi, gesture)
    - Media (slide, warna, kemudahan)
    - Vocal (intonasi, volume, artikulasi)

    Struktur Konten:
    - Conditioning
    - Opening (berikan salam, apresiasi, introduction)
    - Presentation Title
    - Why (idea, logic, fact, impact)
    - What (maksudnya, contohnya, pentingnya)
    - Closing (rangkuman, pesan utama, bertanya)

    Powerfull Delivery (interaksi dan variasi)


    Think, Feel, Do

    Style Presentasi:
    - Friendly
    - Warrior
    - Wise Welder
    - Wizard

    b. KOMUNIKASI INTERPERSONAL:
    Bahasa, perbedaan persepsi, perbedaan budaya, lingkungan, saluran komunikasi
    yang kurang tepat

    RASAA (Receive, Acknowledge, Summarize, Ask, Argument)

    c. KOMUNIKASI TERTULIS:
    - surat/memo

     Completeness
     Conciseness
     Clarity
     Courtesy
     Correctness

    You might also like