Lantern Privacy Policy 蓝灯隐私政策

Lantern servers do NOT and WILL NEVER log:

Lantern服务器现在不会以后也不会记录：
Linking Lantern account to real identity (such as purchase information)

Connection logs (time stamps of connection of IP addresses from client to Lantern server)

Browsing history

Traffic destination or metadata

DNS queries

将蓝灯账号与实名信息关联（比如购买信息）

连接日志（从客户端到Lantern服务器的IP地址连接的时间戳）
浏览历史
流量目的地和元数据
DNS查询

Lantern is committed to protecting your privacy. We want you to understand what information
we collect, what we don’t collect, and how we collect, use, and store information. We
disassociate your payment information with your Lantern Pro account. We do not collect logs of
your activity, including no logging of browsing history, traffic destination, data content, or DNS
queries. We also never store connection logs, meaning no logs of your IP address, your
outgoing Lantern server IP address associated with the connection timestamp, or session
duration.​ Given a specific Lantern Pro account, Lantern is technically unable to associate
the Lantern account with the real identity of the user. Given a Lantern IP address and a
precise time-stamp, Lantern is technically unable to attribute this IP address to a Lantern
user or a Lantern user IP address.

Lantern致力于保护您的隐私。我们希望您了解我们收集的信息，不收集的信息以及我们如何收集
，使用和存储信息。我们将您的付款信息和蓝灯专业版账号解除绑定。我们不收集您的活动日志
，包括不记录浏览历史记录，流量目的地，数据内容或DNS查询。我们也从不存储连接日志，这
意味着我们不记录您的IP地址，与连接时间戳或会话持续时间相关的Lantern服务器的IP地址。​给
定某一个蓝灯专业版账号，技术上蓝灯也无法将此账号和实名信息相对应。 即便给定某个
Lantern IP地址和精确的时间戳，Lantern从技术上讲无法将此IP地址映射到Lantern用户或
Lantern用户IP地址。

Our guiding principle toward data collection is to collect only the minimal data required to
operate a world-class service at scale. We designed our systems to not have sensitive data
about our customers; even when compelled, we cannot provide data that we do not possess.

This privacy policy will help you understand how Innovate Labs, LLC (“​Lantern​,” “​we​,” “​our​,” or
“​us​”) collects, uses, and stores information.

Click to see ​the independent security audit​ done by NCC Group, one of the world's leading
cyber security service providers

我们对数据收集的指导原则是收集最少数据以提供规模化的世界领先的服务。我们设计的系统没
有关于客户的敏感数据；即使被迫要求提供，我们也无法提供我们不拥有的数据。
本隐私政策将帮助您了解Innovate Labs，LLC（“ Lantern”，“我们”，“我们的”或“我们”）如何收集
，使用和存储信息。
点击查看全球领先的网络安全公司NCC Group对我们的​安全审计​。

Table of contents

● General Information
● Personal Information
● Aggregate Apps and Lantern server Connection Summary Statistics
● Anonymous App Diagnostics, including Crash Reports (can be turned off by the user)
● Jurisdiction and Applicable Law
● Storing of Information Related to Email and Feedback Forms
● Security Measures to Protect Your Information
● Third-Party Websites
● Consent and Age Restrictions
● Users in the European Union
● Changes to the Privacy Policy
● How to Contact Lantern

General Information 基本信息

Lantern collects four types of information: Lantern收集以下四类信息

(i) Information related to your account (“personal information”) 与你账号相

关的信息（“个人信息”）

This information is collected for the purpose of administering your Lantern subscription and
includes your username, email address, and payment information, which you submit on our
order page when you subscribe for the Services. We accept any email address because the
email address is not verified. All Payment information such as transaction ID, payment account
will be disassociated after account creation, to prevent association with your real identity.

Lantern收集这些信息是为了管理您的订阅信息，其中包括您的用户名，电子邮件地址和付款信息
，这些信息是您在订阅服务时在我们的订单页面上提交的。你能输入任何email地址，我们并不会
确认email地址。 所有的付款信息，比如付款账号和订单编号在账号生成后会于账号解除绑定。
这能防止蓝灯专业版账号和实名信息的对应。

(ii) Aggregate Apps and Lantern server connection summary statistics​汇总

应用程序和Lantern服务器连接统计信息

Lantern collects minimal information about usage in order to maintain excellent customer
support and quality of service. The section below specifies in detail what information we collect.
These statistics never include anything about what the user did with the Lantern server: no data
about the contents or destinations of Lantern server traffic, no DNS queries, and no IP
connection logs.

Lantern仅收集与使用情况相关的最少信息，以维持良好的客户支持和服务质量。以下部分详细说
明了我们收集的信息。这些统计信息永远不会包含有关用户使用Lantern服务器所做的任何事情：
没有Lantern服务器流量的内容或目的地的数据，没有DNS查询，也没有IP连接日志。

(iii) (User-controlled option): Anonymous app diagnostics, including crash

reports​（用户控制的选项）：匿名应用诊断，包括崩溃报告

App diagnostic data, which include crash reports, usability diagnostics, and Lantern server
connection diagnostics, are anonymized and cannot be tied back to individual Lantern users.

应用程序诊断数据（包括崩溃报告，可用性诊断和Lantern服务器连接诊断）是匿名的，无法反向
绑定到个体Lantern用户。

(iii) (User-controlled option): Issue report submission​（用户控制的选项）：

提交问题报告
Users can choose to affirmatively submit issues to Lantern to debug an issue. This issue has
logs attached and is not anonymized to help debug the issue. However, users have to
affirmatively go into the menu to submit issues to us.
用户可以选择同意将问题提交给Lantern来调试修复。因为需要解决问题，提交问题报告会附加日
志，并且未进行匿名处理。但是，用户必须主动进入提交问题报告菜单才能向我们提交问题。

Personal Information 个人信息

Lantern collects personal information that you provide to us directly through the app. The
specific information collected varies depending on the payment method you choose. However,
all Payment information such as transaction ID, payment account will be disassociated after
account creation, to prevent association with your real identity.

Lantern会通过应用向您收集您直接提供给我们的个人信息。收集的具体信息取决于您选择的付款
方式。但是所有的付款信息，比如付款账号和订单编号在账号生成后会于账号解除绑定。这能防
止蓝灯专业版账号和实名信息的对应。

With some forms of payment, the Site may redirect you to the website of a third-party payment
processor to complete the transaction. To understand what personal information these
processors collect and store, please refer to the respective processor's terms and privacy policy.
However, third party processors or Lantern technically cannot link such payment information to
a specific Lantern Pro account.

通过某些付款方式，本网站可能会将您重定向到第三方付款处理者的网站以完成交易。要了解这
些处理器收集和存储的个人信息，请参阅相应处理器的条款和隐私政策。但是第三方付款处理商
和蓝灯在技术上也无法将付款信息和某一个蓝灯账号关联。

All payment information will be disassociated after account creation.

● We collect your payment information to create a Lantern Pro account.

● All payment information that is collected during account creation such as payment
account, the name of the account holder, payment method, transaction ID and order ID
is immediately disassociated with the Lantern pro account after Lantern Pro account
creation. This is to prevent association of Lantern Pro accounts with real identity.
● We cannot control the storage of payment information stored by third party processors.
However, third party processors or Lantern technically cannot link such payment
information to a specific Lantern Pro account.
● The date of purchase and date of expiration will be stored with the account. But no
precise timestamps are stored to avoid correlation with payment data.

所有付款信息在蓝灯专业版账号创建后会与蓝灯账号取消关联.
 ● 我们需要您的付款信息来创建蓝灯专业版账号
● 在创建专业版账号时收集的信息，比如付款账号，付款账号名，付款方式，付款流水号，
交易编号在专业版账号创建后会立即与蓝灯账号取消关联.
● 我们无法控制第三方付款处理商对付款信息的储存。但是第三方付款处理商和蓝灯在技术
上也无法将付款信息和某一个蓝灯账号关联。
● 专业版账号的购买日期和过期日期会与专业版账号关联并储存. 但我们不储存精确的购买
时间来防止与付款信息相关联。

We accept any email address and the email address is not verified.

Lantern uses the email address you provided for the following reasons, :

● To send emails related to payment transactions.

● To provide links to our Site, including password reset emails.
● To send you updates and announcements.
● To communicate with you about your Lantern server services or respond to your
communications.
● To send marketing information, such as Lantern offers, surveys, invitations, and content
about other matters in connection with Lantern (“​Marketing emails​”). You may choose
to not receive Marketing emails by following the opt-out procedure described in these
emails.

你能输入任何email地址，我们并不会确认email地址。
Lantern使用您的电子邮件地址的原因如下：
● 发送与付款交易有关的电子邮件。
● 提供指向我们网站的链接，包括密码重置电子邮件。
● 向您发送更新和公告。
● 与您交流有关Lantern服务器服务的信息或回复您的通信。
● 发送营销信息，例如Lantern的要约，问卷调查，邀请以及与Lantern有关的其他事项的内
容（“营销电子邮件”）。您可以按照这些电子邮件中所述的退出程序选择不接收营销电子
邮件

Lantern uses your personal information only for the purposes listed in this Privacy Policy, and
we do not sell your personal information to third parties​.

Lantern仅将您的个人信息用于本隐私政策中列出的目的，​我们不会将您的个人信息出售给第三
方。

Aggregate Apps and Lantern server Connection

Summary Statistics ​汇总应用程序和Lantern服务器连接统计信息
We ensure that we never log browsing history, traffic destination, data content, IP addresses, or
DNS queries. Therefore:

● We do not know which user ever accessed a particular website or service.

● We do not know which user was connected to the Lantern server at a specific time or
which Lantern server IP addresses they used at a specific time.
● For Lantern Pro users, we do not know the set of original IP addresses of a user’s
computer.
● For Lantern Pro users, we do not know who purchased the pro account.
● For Lantern Free users, we collect user IP to limit abuse. However, we cannot associate
Lantern server IP to the user IP address even with a precise time-stamp.

Should anyone try to compel Lantern to release user information based on any of the above, ​we
cannot supply this information because the data don’t exist​.

我们确保永远不会记录浏览历史，流量目的地，数据内容，IP地址或DNS查询。因此：
我们不知道具体某个用户曾经访问过特定的网站或服务。
我们不知道具体某个用户在特定时间连接到Lantern服务器，或者他们在特定时间使用哪个
Lantern服务IP地址。
对于Lantern Pro用户，我们不知道用户计算机的原始IP地址集。
对于Lantern Pro用户，我们不知道谁购买了这个账号。
对于Lantern Free用户，我们收集用户IP以限制滥用。但是，即使有精确的时间戳，我们也无法
将Lantern服务器IP与用户IP地址相关联。
如果Lantern被强迫基于上述任何一种方式来提供用户信息，我们将无法提供此信息，因为数据不
存在。

In order to maintain excellent customer support and quality of service, Lantern collects the
following information related to your Lantern server usage:

为了维持良好的客户支持和服务质量，Lantern收集与您的Lantern服务器使用情况有关的以下信
息：

Device ID
Device ID a randomly generated identifier that is stored on the user's machine. It cannot be tied
to the user’s hardware such as hardware serial number, MAC address, IMEI. We collect this
information for diagnostic purposes and allow you to manage your Pro account.

Apps and Apps versions

We collect information related to which Apps and Apps version(s) you have activated. Knowing
your current version of the Apps allows our Support Team to troubleshoot technical issues with
you.

Language/local setting
We collect information on your operating system language and local setting to help customize
your Lantern interface.

Aggregate sum of data transferred (in MB)

We collect information regarding the total sum of data transferred by a given user and a given
device. Although we provide unlimited data transfer for pro users, if we notice that a single user
or device pushes more traffic than thousands of others combined, thereby affecting the quality
of service for other Lantern users, we may contact that user for an explanation.

Summary

We collect minimal usage statistics to maintain our quality of service. We may know, for
example, that a lantern account has access to our Lantern server in New York, Hong Kong and
Japan, and consumed 5GB of data for the month. The Lantern account can’t be uniquely
identified as responsible for any specific behavior because his usage pattern overlaps with
thousands of other Lantern customers who also have access to the same Lantern servers .

We’ve engineered our systems to categorically eliminate storage of sensitive data. ​We never
know WHO the account holder is or HOW they have utilized our Service.​ We stand by our
firm commitment to our customers’ privacy by not possessing any data related to a user’s online
activities.

设备识别码
设备识别码是随机生成并储存在用户的本地. 设备识别码和硬件序列号，MAC地址，IMEI等无任
何关联。我们收集设备识别码来进行故障分析和帮助您管理专业版账号。

应用和应用版本
我们收集与您激活的应用程序和应用程序版本相关的信息。了解您当前的应用版本，我们的支持
团队就可以对您的技术问题进行故障排除。

语言/本地设置
我们收集有关您的操作系统语言和本地设置的信息，以帮助自定义您的Lantern界面。
传输的数据总和（以MB为单位）
我们收集有关给定用户传输的数据总和的信息。尽管我们为专业用户提供了不限流量的数据传输
，但是如果我们发现一个用户比其他数千个用户的总流量更多，从而影响了其他Lantern用户的服
务质量，我们可能联系该用户以获取解释。

摘要
我们收集最少的使用情况统计信息以维持我们的服务质量。例如，我们可能知道我们的某个蓝灯
账号可以访问我们在纽约，香港和日本的Lantern服务器，并且当月消耗了5GB的数据。由于这个
蓝灯账号的使用方式与数千名也可以访问相同Lantern服务器的Lantern客户重叠，因此无法将此
蓝灯账号唯一识别为对任何特定行为负责。
我们对系统进行了设计以明确消除敏感数据的存储。​我们不知道此蓝灯账号的使用者的实际身份
，也不知道他们如何使用我们的服务。​我们不拥有任何与用户在线活动有关的数据，从而坚定了
对客户隐私的坚定承诺。

Anonymous App Diagnostics, including Crash Reports

(can be turned off by the user)​匿名的应用程序诊断，包括
崩溃报告（可由用户关闭）
With your permission, we collect anonymized app diagnostic data, which include crash reports,
usability diagnostics, and Lantern server connection diagnostics. We use these data in our
network operations tools to help optimize network speeds and to let us identify problems and
areas for improvement related to specific apps, Lantern servers, or ISPs. The information we
receive is ​fully anonymized and cannot be tied back to individual Lantern users​ (i.e., we do
not store which user sent which data, and we do not store user IP addresses).

经过您的许可，我们会收集匿名的应用程序诊断数据，其中包括崩溃报告，可用性诊断和Lantern
服务器连接诊断。我们在网络操作工具中使用这些数据来帮助优化网络速度，并帮助我们确定与
特定应用程序，Lantern服务器或ISP相关的问题和需要改进的地方。我们收到的信息是完全匿名
的，不能绑定到各个Lantern用户（即，我们不存储哪个用户发送了哪些数据，也不存储用户IP地
址）。

If you share this information with Lantern, we will collect the following anonymized information:

● Diagnostic information about if and how a Lantern server connection attempt failed.
● Speed test data.
 ● App diagnostics, including crash reports and usability diagnostics, also without any
personally identifiable information. These are handled in an anonymized form by these
third parties, dependent on the platform you are using Lantern on:

如果您与Lantern共享此信息，我们将收集以下匿名信息：
有关是否以及如何尝试连接Lantern服务器失败的诊断信息。
速度测试数据。
应用诊断，包括崩溃报告和可用性诊断，但没有任何个人可识别信息。这些操作将以匿名形式有
第三方处理，具体取决于您使用Lantern的操作系统：

○ Windows:​Sentry, owned by Functional Software, Inc. See​ ​Sentry’s Privacy

Policy​.
○ Mac:​ Sentry, owned by Functional Software, Inc. See​ ​Sentry’s Privacy Policy​.
○ Linux:​ Sentry, owned by Functional Software, Inc. See​ ​Sentry’s Privacy Policy​.
○ iOS:​ See​ ​Apple’s Privacy Policy​ You can​ ​disable Apple’s crash reporting in iOS
settings as described here​.
○ Android:​ Firebase Crashlytics, owned by Google. See​ ​Firebase’s Privacy and
Security documentation​.

You can start or stop sharing these diagnostic data at any time in the App’s settings menu. On
iOS,​ ​Apple’s crash reporting can be turned off in iOS settings​.

您可以随时在应用的设置菜单中开始或停止共享这些诊断数据。在iOS上，​可以在iOS设置中关闭
Apple的崩溃报告​。

Jurisdiction and Applicable Law

Lantern’s core mission is to keep your information private. In service of this mission, Lantern’s
headquarters and registered place of business is in the United States.

The United States has no data retention laws, and any legal order requiring an American
company to disclose customer records must come from an American court or American law
enforcement agency. Under American law, information requests from foreign courts or law
enforcement are subject to a “dual criminality” provision, meaning that the request is upheld by
an American court only if the same crime is punishable by at least a one-year prison sentence
under American law, had it taken place in the United States. Should we receive a valid legal
order from an American Court, it is important to note that ​Lantern is technically unable to
associate a Lantern account with the real identity of user and Lantern is technically
unable to associate a Lantern IP address and corresponding time stamp with a single
user IP address or a single Lantern user.

To learn more about how we respond to law enforcement requests, please visit our
transparency report.

管辖权和适用法律
Lantern的核心任务是保持您的信息私密。为此目的，Lantern的总部和注册营业地点在美国。
美国没有数据保留法律，任何要求美国公司披露客户记录的法律命令都必须来自美国法院或美国
执法机构。根据美国法律，来自外国法院或执法部门的信息请求必须遵守“双重犯罪”规定，这意
味着只有在同一罪行下根据美国法律至少应判处一年徒刑的情况下，美国法院才支持该请求法律
，如果该罪行发生在美国。如果我们从美国法院收到有效的法律命令，请务必注意，​Lantern在
技术上没有办法将蓝灯账号对应到账号使用者的实际身份，在技术上也无法将Lantern IP地址和
相应的时间戳与单个用户IP地址或单个Lantern用户相关联。

若您想更多地了解我们如何回应执法机构的请求，请访问我们的透明度报告。

Storing of Information Related to Email and Feedback

Forms
Lantern keeps records of any correspondence, questions, complaints, or compliments you
submit to us through our Site or Services, along with our response. Depending on how you
contact Lantern, we may collect your email address and any additional information you provide
to us. Having full correspondence records enables our staff to provide the best possible
customer support experience.

We use a third-party platforms for support correspondence: Groove for emails and support
tickets. When you correspond with us using these platforms, they will store your
correspondence records—including your email address, as well as user and device attributes
that help with troubleshooting, such as the country you are contacting us from and your device’s
operating system. The platforms utilize modern security practices and HTTPS encryption.

存储与电子邮件和反馈表有关的信息
Lantern会保留您通过我们的网站或服务提交给我们的任何通信，问题，投诉或表扬的记录，以及
我们的回复。根据您与Lantern的联系方式，我们可能会收集您的电子邮件地址和您提供给我们的
任何其他信息。拥有完整的通讯记录使我们的员工能够提供最佳的客户支持体验。
我们使用第三方平台来进行支持通信：Groove来获取电子邮件和支持票。当您使用这些平台与我
们通信时，它们将存储您的通信记录-包括您的电子邮件地址，以及有助于进行故障排除的用户和
设备属性，例如您与我们联系时来自的国家/地区以及设备的操作系统。该平台利用了现代安全实
践和HTTPS加密。
Security Measures to Protect Your Information
While we believe our previous privacy guarantees are robust, it is important to understand that
no data security measures in the world can offer 100% protection.

None of these data centers require us to collect or store any traffic data or personal information
related to your use of Lantern server Services. If any data center were to ask us to log such
data, we would immediately cease operations with said data center and find alternative options.

Even if a government were to physically seize one of our Lantern server servers, there would be
no logs or information that would tie any individual user to a particular event, website, or
behavior.

保护您信息的安全措施
尽管我们认为这些系统功能强大，但重要的是您要了解世界上没有任何数据安全措施可以提供百
分之百的保护。
这些数据中心都不要求我们收集或存储与您使用Lantern Server服务有关的任何流量数据或个人
信息。如果有任何数据中心要我们记录此类数据，我们将立即停止与该数据中心的运营并寻找其
他选择。
即使有政府没收我们的一台Lantern服务器，也不会有任何日志或信息将任何个人用户绑定到特定
事件，网站或行为。

Consent and Age Restrictions

By using the Site, Content, Apps, Software, or Services, you agree to have your information
handled as described in our Terms of Service and Privacy Policy.

The Services are intended for adults aged 18 and above. If you believe your child has provided
information to us, please let us know immediately.

同意和年龄限制
使用网站，内容，应用程序，软件或服务，即表示您同意按照我们的服务条款和隐私权政策中所
述处理您的信息。
该服务适用于18岁以上的成年人。如果您认为您的孩子已经向我们提供了信息，请立即告知我
们。

Users in the European Union

Lantern server is committed to user privacy globally, and our existing practices reflect that
through minimal collection of data and ensuring users have control over their personal
information. The General Data Protection Regulation (GDPR) of the European Union (EU)
requires us to outline those practices in a specific manner for users in the EU.

In line with the GDPR, we collect and process the data outlined in this Privacy Policy on one of
the following bases, depending on the circumstances:

● For the purposes of fulfilling our contractual obligations to users, including:

○ Providing users with the Services and Apps they have requested.
○ Managing user subscriptions and processing payments.
○ Providing customer support.
● For a legitimate interest associated with the operation of our business, including:
○ Enhancing the quality, reliability, and effectiveness of our Site, Services, and
Apps.
○ Communicating with customers to provide information and seek feedback related
to our Services and Apps.
● With the consent of users, which users can withdraw at any time.

You can exercise your rights under the GDPR to access, transfer, correct, delete, or object to
the processing of your personal information by contacting us at support@getlantern.org

欧盟用户
Lantern 服务器致力于在全球范围内保护用户的隐私，我们的现有做法通过最小化数据收集并确
保用户可以控制其个人信息来反映这一点。欧盟（EU）的通用数据保护法规（GDPR）要求我们
以特定方式为欧盟用户概述这些做法。
根据GDPR的规定，我们会根据以下情况之一收集和处理本隐私政策中概述的数据：
● 为了履行我们对用户的合同义务，包括：
○ 向用户提供他们所请求的服务和应用程序。
○ 管理用户订阅并处理付款。
○ 提供客户支持。
● 为了与我们的业务运营相关的合法利益，包括：
○ 提高我们的网站，服务和应用程序的质量，可靠性和有效性。
○ 与客户沟通以提供信息并寻求与我们的服务和应用程序有关的反馈。
● 经用户同意，该用户可以随时退出。
您可以通过GDPR行使您的权利，以访问，转移，更正，删除或反对处理您的个人信息，具体方
式是发送电子邮件至support@getlantern.org与我们联系。

Changes to the Privacy Policy

We may change our Privacy Policy from time to time, without prior notice to you, consistent with
applicable privacy laws and principles. Your continued use of the Site or Services constitutes
your acceptance of our Privacy Policy.

隐私政策的变更
根据适用的隐私法律和原则，我们可能会不时更改隐私政策，恕不另行通知。您继续使用本网站
或服务即表示您接受我们的隐私政策。

How to Contact Lantern

If you have any questions regarding our Privacy Policy and how we handle your information,
please feel free to contact Lantern at the following email address:

support@getlantern.org

如何联系Lantern
如果您对我们的隐私政策以及我们如何处理您的信息有任何疑问，请随时通过以下电子邮件地址
与Lantern联系：
support@getlantern.org