Professional Documents
Culture Documents
No. 39
No. 39
expand their brand and grow their clients. However, companies often focus on
gaining new clients while being complacent with their current clients and
theiradditional needs. A client is normally concerned in with quality
transition of thr processes and efficient operation of business functions
that were onced handled in-house. The service provider is concern in
scope of service and performance measure . To address these issues, an
IT-BPM contract is created for the benefit of both client or buyer and the vendor or
service-provider. IT-BPM contract, with all its attachments, assumptions, and