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Silvercrest Central Domótica Zigbee Gateway SGWZ 1 A1 LIDL
Silvercrest Central Domótica Zigbee Gateway SGWZ 1 A1 LIDL
GATEWAY
Operation and safety notes
IAN 341809_1910
GB/IE/NI/MT/CY Operation and safety notes Page 3
GATEWAY
GB/IE/NI/MT/CY 3
Warnings and symbols used
The following warnings are used in the instruction manual, quick start guide,
safety instructions and on the packaging:
Protection class II:
CAUTION! This symbol in The power adaptor has a double
combination with the signal word insulation.
“Caution” marks a low-risk hazard that
if not prevented could result in minor or
moderate injury.
Direct current / voltage
4 GB/IE/NI/MT/CY
Introduction Scope of delivery
We congratulate you on the purchase of your new 1x Gateway
product. You have chosen a high quality product. 1x USB power adaptor
The instructions for use are part of the product. 1x USB cable
They contain important information concerning 1x Network cable
safety, use and disposal. 1x Mounting template
Before using the product, please familiarise yourself 2x Dowel
with all of the safety information and instructions 2x Screw
for use. Only use the product as described and for 1x Metal pin
the specified applications. If you pass the product 1x Quick start guide
on to anyone else, please ensure that you also pass
on all the documentation with it. You will need
GB/IE/NI/MT/CY 5
Disconnect the power adaptor from the
Safety notices power supply and contact your retailer
(see “Service”) if it is damaged.
BEFORE USING THE PRODUCT, PLEASE This product does not contain any parts which
FAMILIARISE YOURSELF WITH ALL OF THE can be serviced by the user.
SAFETY INSTRUCTIONS AND INSTRUCTIONS Do not attempt to repair the product yourself.
FOR USE! WHEN PASSING THIS PRODUCT ON In case of malfunction, repairs are to be
TO OTHERS, PLEASE ALSO INCLUDE ALL THE conducted by qualified personnel only.
DOCUMENTS! Do not open the power adaptor casing under
any circumstances. Do not insert any objects
Children and persons with disabilities
into the inside of the casing.
m WARNING! DANGER TO LIFE AND Only use this product with the supplied power
RISK OF ACCIDENT FOR INFANTS AND adaptor.
CHILDREN! Before connecting the power adaptor to the
m DANGER! Risk of suffocation! power supply, check that the voltage and
Never leave children unsupervised with the current rating corresponds with the power
packaging material. supply details shown on the power adaptor
The packaging material poses a suffocation rating label.
hazard. To avoid damaging the cord, do not squeeze,
Children frequently underestimate the dangers. bend or chafe it on sharp edges. Keep the
The packaging material is not a toy. cord away from hot surfaces and open flames
This product can be used by children aged as well.
from 8 years and above and persons Lay out cords in such a way that no
with reduced physical, sensory or mental unintentional pulling or tripping over is
capabilities or lack of experience and possible.
knowledge if they have been given supervision Keep the power adaptor and its cord out of
or instruction concerning use of the product reach of children.
in a safe way and understand the hazards Disconnect the power adaptor from the power
involved. Children shall not play with the supply when not in use and before cleaning.
product. Cleaning and user maintenance shall During cleaning or operation, do not immerse
not be made by children without supervision. the electrical parts of the Gateway and the
power adaptor in water or other liquids. Never
Electrical safety hold the Gateway and the power adaptor
m WARNING! Risk of electric shock! under running water.
The product must be checked for damage If smoke or unusual sounds are observed,
before use. A defective or damaged product immediately unplug the power adaptor from
must not be put into operation. the power supply. Have the product and the
Do not use the product if it has been dropped. power adaptor checked by a specialist before
using it again.
Never touch the power adaptor with wet
hands.
The product and the power adaptor shall not
be exposed to dripping or splashing water.
6 GB/IE/NI/MT/CY
Power adaptor and Gateway shall not be The wireless signals transmitted could impact
covered. the functionality of sensitive electronics.
Keep the product at least 20 cm from
m ATTENTION! Risk of property pacemakers or implantable cardioverter
damage!
When disconnecting the power adaptor from defibrillators, as the electromagnetic radiation
the mains, pull the power supply and not the may impair the functionality of pacemakers.
cord. The radio waves transmitted could cause
The power adaptor consumes a small amount interference in hearing aids.
of energy as long as it is connected to a Do not place the product near flammable
socket-outlet. In order to switch off the power gasses or potentially explosives areas (e. g.
adaptor completely, it must be disconnected paint shops) with the wireless components
from the socket-outlet. on, as the radio waves emitted can cause
The socket-outlet must remain freely accessible explosions and fire. The range of the radio
at all times. waves varies by environmental conditions.
In the event of wireless data transmission,
Installation location and operating unauthorised third parties receiving the data
environment cannot be excluded.
m ATTENTION! Risk of property Operating system updates
damage!
In order to keep the product up to date, it is
Do not place burning candles or other open
necessary that you always keep the operating
fire on or next to the product.
system of your smartphone and/or tablet PC
Sudden temperature changes may cause
up to date.
condensation inside the product. In this case,
Update the operating system regularly.
allow the product to acclimate for some time
before using it again to prevent short circuits! Storage
Do not operate the product near heat sources,
e.g. radiators or other devices emitting heat! m ATTENTION!
Disconnect the USB power adaptor [15] from
The Gateway must not be operated near
the power supply if the product is not going to
sources of high-frequency or magnetic
be used for a longer period of time.
interference.
When not in use, store the product in its
Do not expose the product to direct sunlight.
original packaging.
Observe the operating temperature and
Store the product in a dry, secure location
operating humidity (see “Technical data”).
away from children.
Wireless data transmission
m WARNING – Radio interference
Switch the product off on airplanes, in
hospitals, service rooms, or near medical
electronic systems.
GB/IE/NI/MT/CY 7
Description of parts
A Status LAN
1 2
RESET
3
LAN
4
POWER DC5V 1A
5
6
B 7
HG06339
8
15 9
HG06339‑BS
10
14 13 12 11
8 GB/IE/NI/MT/CY
Technical data
Gateway
USB input voltage/current 5 V , 1 A
Frequency band 2.4 to 2.485 GHz
Max. transmitted power 13 dBm
Communication protocol ZigBee 3.0
Reception range/angle approx. 70 m/360° (free area)
Operating temperature +5 to +35 °C
Operating humidity 10 to 70 %
Storage temperature 0 to +45 °C
Measurements approx. 89 x 89 x 23.5 mm
Weight approx. 78 g
Supported operating systems iOS 9.0 or higher
Android 5.0 or higher
GB/IE/NI/MT/CY 9
Trademark notices Before first use
iOS and Apple are registered trademarks of Remove the packaging material. Check if all
Apple Inc. in the USA and other countries. parts are complete.
App Store is a registered trademark of
Apple Inc.
Android, Gmail, Google Play and Google
Assistant* are registered trademarks of
Google Inc.
Zigbee is a registered trademark of The Zigbee
Alliance.
The SilverCrest trademark and trade name is
the property of their respective owners.
Any other names and products may be
trademarks or registered trademarks of their
respective owners.
* Google Assistant is not available in certain
languages and countries.
10 GB/IE/NI/MT/CY
Connecting the product
Fig. C:
5 4
10
15
GB/IE/NI/MT/CY 11
Installing the app
Download and install the Lidl Home app
from the Apple App Store or Google Play
Store.
Lidl Home is available in multiple languages.
The language is automatically adjusted to
the language settings of your mobile device.
English is used if your language is not
available.
All screenshots are from iOS 13.3/Android 9
app versions. Older versions may have
functional limitations.
The Android version of the app follows the
same principles as the iOS version; you might
encounter discrepancies between the two (iOS + Android)
platforms, such as slightly different on-screen 5. {Register}:
commands or icons.
– If the preselected country does not match
Heed the notifications in the app when your residence, tap {>}. A list of countries
installing and pairing the product. will be displayed. Scroll down the list and
tap the name of the country you reside in. To
Updating the firmware might result in changes
reach the entry faster, type the name of your
to the app’s functionality.
country in the search box or tap on the initial
An updated instruction manual can be found letter on the right side of the screen.
here: – Enter email address.
{Me} tab: – Agree to service agreement and privacy
policy (tap small box ).
Tap {User Manual}.
The app and the product can only be used
1. Open Lidl Home.
if you have fully understood the service
2. Lidl Home may ask for permission to send agreement and the privacy policy and give
notifications. your consent.
: Optional, depending on the mobile – Tap {Get Verification Code}. You will
device settings. then receive an email with a verification
code.
3. {Register}
6. Enter email verification code.
4. Agree to privacy policy.
12 GB/IE/NI/MT/CY
7. To secure your privacy, it is necessary to set Pairing product and mobile
a password. Your password must meet the device
following requirements:
– 10 to 20 characters 1. Open Lidl Home.
– min. 1 upper-case letter
– min. 1 lower-case letter
– min. 1 digit
– min. 1 special character
Keep the password in a safe place in case you
need it in the future.
8. {Done}
9. Lidl Home may ask for permission to access
the location when using the app.
Optional, depending on the mobile device
settings. Permission is required to display
weather information in the app.
10. Installation complete.
(iOS + Android)
2. {Home} tab:
Select:
– {Add Device}
or
– (add further devices)
GB/IE/NI/MT/CY 13
(iOS)
3. Select category: {Gateway}.
4. Select:
– iOS: {Gateway}
– Android: {Gateway} (iOS)
Keep your mobile device close to the Gateway 8. Optional: Tap and rename the product.
while pairing.
9. {Done}.
5. Check if LEDs Status [1] and LAN [2] light
up. Pairing completed.
14 GB/IE/NI/MT/CY
Renaming product and setting location Unpairing product from mobile
device
1. Open Lidl Home.
2. {Home} tab:
Tap {ZigBee Gateway} (or previously
selected device name).
3. Tap (top right).
(iOS + Android) 4. Tap {Remove Device}
1. Tap . Select:
Tap {ZigBee Gateway}. – {Disconnect}
– {Disconnect and wipe data}
( “Additional functions”).
5. {Confirm}
(iOS + Android)
2. Rename the product and set its location.
3. {Save}.
Pairing completed.
GB/IE/NI/MT/CY 15
Additional functions 5. {Offline Notification}:
Optional settings A notification is sent when the product is offline
for more than 30 minutes.
1. {Home} tab:
– Offline notification on:
Tap {ZigBee Gateway}. Tap .
2. Tap (top right). – Offline notification off:
Tap .
(iOS)
3. Tap .
Select:
– {Icon}:
* {Take Photo}
or
(iOS)
* {Select from Album}
– {Name}: 6. {Share Device}:
Rename product. Share access to the product with other family
– {Location}: members.
** Assign a room to the product. To use this function, you first need to
create a user group (family) ( “General”,
* Access to the mobile devices’ camera
{Home Management}).
and photo library is required.
7. {FAQ}:
** To assign a room to the product, you
first need to add rooms ( “General”, Check FAQ related to the product.
{Home Management}).
4. {Device Information}:
Virtual ID, IP address, MAC address and
product’s time zone are displayed.
16 GB/IE/NI/MT/CY
8. {Check for Firmware Upgrade}: General
Display the WiFi and ZigBee modules’ {Smart} tab:
firmware version and check for firmware
upgrade. {Tap-to-Run} tab:
9. {Remove Device}: The product offers the possibility to control
several smart Home devices with one click
Select: or with a smart speaker via voice command.
– {Disconnect}
{Automation} tab:
Remove product from the app. Data
remaining the product’s memory. Set your smart Home devices to perform
This operation only resets the product to certain actions at certain times of day under
offline mode and starts the pairing mode. certain conditions.
If you want to remove all data of the product {Me} tab:
and the cloud, read the following point.
– {Disconnect and wipe data}
Reset to factory settings. John.Smith@impala.com.hk
This function deletes all data from the
product and in the cloud.
Use this function if you pass on,
dispose of or return the product to the
manufacturer.
Make sure that all data on the product
and in the cloud has been deleted.
Follow the instructions in the app.
or
– {Cancel}
Cancel removing the product.
(iOS)
Tap the top of the screen to select a new profile
picture and user name, to manage your user
account and to select the temperature unit/time
zone.
GB/IE/NI/MT/CY 17
A blue dot in the app indicates new 5. Select:
notifications. – {View Family}
{Me} tab: – {Done}
(iOS)
7. Tap family name.
(iOS)
1. Enter family name (or user group name).
2. Set location and tap {OK}. Newcastle
18 GB/IE/NI/MT/CY
{Room Management}: Assign your – Delete rooms from list:
smart Home devices to other rooms or Tap (top right).
delete rooms from the list, if desired.
Tap and then {Delete}.
– Tap room name.
Tap {Done}.
John Smith
John.Smith@impala.com.hk
(iOS)
{Add member}: Enter name, country/
region, email address and assign a family role
(iOS) (administrator or common member) and then
– smart Home devices that have already tap {Save}.
been assigned to the room are shown in the
The new member must have registered with
upper area.
Lidl Home before.
– smart Home devices that have not been
assigned to the selected room are shown in Tap a family member to change name, to
the lower area. grant/revoke administrator rights or to remove
this member from the user group.
– Remove device from room:
Tap and then {Delete}. {Delete Home}: Delete home from app.
– Assign device to room: {Add Family}: Create additional families in
Tap . the app.
– Change displayed sequence:
Tap and at the same time drag the device
to the desired position in the list.
– Tap {Save}.
– {Add Room}:
Enter room name and then tap {Save}.
GB/IE/NI/MT/CY 19
{Me} tab: {Me} tab:
{Message Center}: {Settings}:
(iOS)
tab:
Notification if one of your smart Home
devices has triggered an alarm (e.g. motion
sensor has been triggered).
tab:
Notifications about family members’ activities.
tab:
General messages, e.g. if a mobile device logs
in to your user account.
tab:
Enable/disable all notifications or single
notification types.
Define time segments in which you do not want
to receive alarms.
{Me} tab: (iOS)
{Help Center}: Activate/deactivate tones and notifications,
FAQ (Frequently Asked Questions). retrieve software information, start a network
diagnosis, clear the cache and log out of the
{All} tab: app.
Specific troubleshooting tips for individual
smart Home devices.
20 GB/IE/NI/MT/CY
{Me} tab: Tap-to-Run / Automation
The app offers the possibility to integrate the
product together with other smart Home devices
in user-defined scenarios and automatic actions.
{Smart} tab:
(iOS)
{Privacy Policy}:
Our complete privacy policy is available here.
{Me} tab:
{User Manual}:
{Home} tab:
After you have created a family (user group),
the following information appears:
(iOS)
(iOS + Android)
Tap on the weather icon to display more
weather data. If desired, change temperature,
barometric pressure and wind speed units.
{...}:
– Select list view or grid view.
– Change displayed sequence of
smart Home devices.
– Manage rooms.
GB/IE/NI/MT/CY 21
Tap-to-Run
Control several smart Home devices with
one click or with a smart speaker via voice
command.
Settings
{Tap-to-Run} tab:
1. Tap .
(iOS)
2. Tap {Launch Tap To Run}.
(iOS)
Set a delay before you set the device
function(s). The delay must not be the last
entry in the task list. If the device functions are
supposed to be executed immediately after
clicking, skip the menu item {Time-lapse}.
{Time-lapse}:
– Optional. Set hours, minutes, and seconds to
execute the selected functions delayed after
clicking.
– {Next}
– {Task}
22 GB/IE/NI/MT/CY
{Run the device}: Execute
– Select smart Home device. {Smart} tab:
– Select and set function. {Tap-to-Run} tab:
– {Save}
– {Next}
– {Task}
– Select further devices and set their functions.
{Select Smart}:
– {Enable or Disable Automation}:
Select automatic action (only available, if an
automatic action was previously created, see (iOS)
“Automation”).
1. Tap scenario.
3. Tap {Name}.
2. {OK}
– Optional. Edit name (e.g. Lamps & Sockets
ON). {Home} tab:
– {Save}
4. Tap {Style}.
– Optional. Select colour, icon, and image.
5. {Show on Home Page}:
– : Scenario will be displayed under the
{Home} tab.
– : Scenario will not be displayed under
the {Home} tab.
– {Save} (iOS)
1. Tap scenario.
2. {OK}
GB/IE/NI/MT/CY 23
Edit/Delete 4. Delete single task:
{Smart} tab: – Swipe task to the left.
{Tap-to-Run} tab: – {Delete}
1. Tap {...} on the scenario button. – {Save}
2. {Edit}: Tap task, name, or style and make 5. Delete complete scenario:
changes. – {Delete}
(bottom of the screen)
– {OK}
Scenario management
{Smart} tab:
{Tap-to-Run} tab:
1. Tap {...} (below ).
2. Tap {Manage}.
(iOS)
3. Change displayed sequence:
24 GB/IE/NI/MT/CY
Automation 2. Add conditions
Settings Select:
{<} (smaller than)
{Automation} tab:
{=} (equals)
1. Tap . {>} (bigger than)
Set temperature.
{Next}
– {Humidity}
Optional: Select location.
Select:
{Dry}
(0 to 40 %)
{Comfortable}
(40 to 70 %)
{Moist}
(iOS) (70 to 100 %)
Set conditions before you set the actions (tasks) {Next}
the device is supposed to execute. – {Weather}
Conditions can only be added afterwards, if a Optional: Select location.
condition has already been set before. Select:
If you do not set any condition, but tap {Sunny}
{Launch Tap to Run} instead, the action {Cloudy}
(task) will be saved as a scenario under the {Rainy}
{Tap-to-Run} tab. In such case, the action
(task) can only be activated manually by {Snowy}
clicking (see “Tap-to-Run”). {Haze}
{Next}
– {Sunset/Sunrise}
Optional: Select location.
Select:
{Sunrise}
{Sunset}
{Next}
GB/IE/NI/MT/CY 25
– {Wind Speed}
Optional: Select location.
Select:
{<} (smaller than)
{=} (equals)
{>} (bigger than)
Set wind speed.
{Next}
– {Schedule}
– {Repeat}:
Select weekday(s).
– {<}
– Set execution time.
– {Next}
{When device status changes}
– Select smart Home device.
– Select function.
3. Add action (task)
Set a delay before you set the device
function(s). The delay must not be the last (iOS)
entry in the task list. If the device functions are {Time-lapse}:
supposed to be executed immediately after
the conditions are met, skip the menu item – Optional. Set hours, minutes, and seconds to
{Time‑lapse}. execute the selected functions delayed after
the conditions are met.
{Next}
{Run the device}:
– Select smart Home device.
– Select and set function.
– {Save}
– {Next}
{Select Smart}:
– {Execute Scenario}:
Select scenario (only available, if a scenario
was previously created, see “Tap-to-Run”).
{Next}
26 GB/IE/NI/MT/CY
– {Enable or Disable Automation}: 8. Tap {Effective Period}.
Select automatic action (only available, if – Select city.
another automatic action was previously – {OK}
created).
– Select:
{Next} {All-day}
{Send notification}: {Daytime}
– Select notification method. {Night}
{Next} {Custom}
4. Add conditions or tasks: (set start and end and confirm with {OK})
{Condition} – {Repeat}:
(iOS)
– {All Conditions Are Met}
– {Any Condition Is Met}
6. Tap {Name}.
– Optional. Edit name.
– {Save}
7. Tap {Style}.
– Optional. Select colour and image.
GB/IE/NI/MT/CY 27
Activate/Deactivate
{Smart} tab:
{Automation} tab:
(iOS)
(iOS)
3. Delete single condition or task:
: activated – Swipe condition or task to the left.
: deactivated – {Delete}
– {Save}
Edit/Delete
{Smart} tab: 4. Change displayed sequence (tasks only):
{Automation} tab: – Swipe task to the left.
– {More}
1. Tap {...} on the automation button.
– Tap and at the same time drag the task to
2. Edit: Tap condition, task, name, style, or the desired position in the list.
effective period and make changes.
– {Done}
– {Save}
5. Delete complete automatic action:
– {Delete} (bottom of the screen)
– {OK}
28 GB/IE/NI/MT/CY
Automation management Resetting the product manually
{Smart} tab: Tool: [11]
(iOS)
3. Change displayed sequence:
Tap and at the same time drag the
automatic action to the desired position in the
list.
4. Delete automatic action:
– Tap and then {Delete}.
– {OK}
– {Done}
GB/IE/NI/MT/CY 29
LED signals
LED Meaning
Explanation of symbols
30 GB/IE/NI/MT/CY
Optional – Wall mounting
m WARNING! Risk of electric shock! Do not drill into any pipes or mains cables beneath the
mounting surface. Use a voltage/metal detector.
14 13 12
Ø 5.5 mm
Remove the protective foil from the adhesive Drill 2 holes on the marked positions.
tape on the back of the mounting template [14]. Insert the dowels [13] into the drill holes and
Stick the mounting template [14] to the desired turn in the screws [12].
position. Hang the Gateway on the screws.
GB/IE/NI/MT/CY 31
Cleaning and care
Cleaning
m WARNING! During cleaning or operation,
do not immerse the electrical parts of the
product and the USB power adaptor [15] in
water or other liquids. Never hold the product
and the USB power adaptor under running
water.
Before cleaning, disconnect the USB power
adaptor [15] from the power supply.
Clean the product and its accessories with a
slightly moistened cloth.
Do not allow any water or other liquids to enter
the product’s interior.
Do not use abrasives, harsh cleaning solutions
or hard brushes for cleaning.
Let all parts dry afterwards.
Storage
Disconnect the USB power adaptor [15] from
the power supply if the product is not going to
be used for a longer period of time.
When not in use, store the product in its
original packaging.
Store the product in a dry, secure location
away from children.
32 GB/IE/NI/MT/CY
Troubleshooting
Problem Cause Solution
{Me} tab
{Help Center}
{Network Diagnosis}
Gateway No network connection.
{Start Diagnosis}
cannot be
controlled. or:
Check network cable [7].
Mobile device and Gateway Move mobile device and Gateway in same WiFi
not in same WiFi network. network.
App functions Older software versions may Visit the App’s Help Centre:
not identical have functional limitations.
{Me} tab
with this Newer software versions may
manual. provide improvements. {Help Center}
Read the operating instructions of the sub-device.
Sub-device is not automatically Press on the home screen and select the sub-device
Sub-device detected by the Gateway. from the list (sub‑device may have to be reset to
cannot be factory settings beforehand).
installed. Software version of the mobile
Install the sub-device using a mobile device with a
device lower than described
newer software version.
here.
Components
of the mobile Access to components not Allow Gateway in the mobile device settings to
device cannot allowed by the mobile device. access microphone, camera and other services.
be controlled.
Restart firmware update.
Android only: Tap {Check for Updates} to
Firmware
Network overloaded. keep app and firmware up to date.
update fails.
If {No Updates} is shown, then app and
firmware are up to date.
GB/IE/NI/MT/CY 33
Problem Cause Solution
Distance between Gateway
and sub-device too large. Re-position Gateway or sub-device.
Walls or obstacles between Trigger the sub-device.
Gateway and sub-device.
Sub-device
Battery/Batteries of the sub-
cannot be Replace battery/batteries.
device flat.
controlled.
Sub-device not connected to
Connect the sub-device to a socket-outlet.
the mains
{Device Offline}: Sub-device
Switch on sub-device.
switched off.
34 GB/IE/NI/MT/CY
Glossary Disposal
The most widely used local area Before passing on, disposing of or returning the
Ethernet network (LAN) access method. product to the manufacturer, make sure that all
data has been deleted from the product and
IEEE standard: 802.3
the cloud.
“Internet of Things” is a collective To do this, refer to the chapter:
term for technologies that make it
possible to network physical and “Additional functions”, menu point:
IoT
virtual objects and make them work
{Disconnect and wipe data}.
together through information and
communication technologies. Packaging:
The packaging is made of environmentally friendly
LAN Local area network
materials, which may be disposed of through your
Light Emitting Diode. local recycling facilities.
LED A semiconductor device that emits
light when voltage is applied. Product:
Contact your municipality for information on how
Registered Jack. RJ45 type to dispose of your worn-out product.
RJ45 connections are used in Ethernet
The adjacent symbol of a crossed out
devices.
dustbin on wheels indicates this product
A technology for wireless local is subject to directive 2012/19/EU.
Wi-Fi area networking. This directive states at the end of the
life this product must not be disposed of
IEEE standard: 802.11
through regular household refuse but must
The communication protocol be returned to special collection sites,
ZigBee is intended for short-range, recycling depots or waste management
low-rate wireless data transfer companies.
ZigBee applications (example: home
This disposal is free of charge to you.
automation).
Protect the environment and dispose of properly.
IEEE standard: 802.15.4
The product is recyclable, subject to extended
manufacturer responsibility, and collected
separately.
GB/IE/NI/MT/CY 35
Warranty Warranty claim procedure
The product has been manufactured to strict quality To ensure quick processing of your case, please
guidelines and meticulously examined before observe the following instructions:
delivery. In the event of product defects you have
legal rights against the retailer of this product. Please have the till receipt and the item number
Your legal rights are not limited in any way by our (e.g. IAN 123456_7890) available as proof of
warranty detailed below. purchase.
The warranty for this product is 3 years from the You will find the item number on the rating plate,
date of purchase. Should this product show any an engraving, on the front page of the instructions
fault in materials or manufacture within 3 years for use (bottom left), or as a sticker on the rear or
from the date of purchase, we will repair or replace bottom of the product.
it – at our choice – free of charge to you. If functional or other defects occur, please contact
The warranty period begins on the date of the service department listed either by telephone or
purchase. Please keep the original sales receipt by e-mail.
in a safe location. This document is required as You can return a defective product to us free of
your proof of purchase. This warranty becomes charge to the service address that will be provided
void if the product has been damaged, or used or to you. Ensure that you enclose the proof of
maintained improperly. purchase (till receipt) and information about what
The warranty applies to defects in material the defect is and when it occurred.
or manufacture. This warranty does not cover
Service
product parts subject to normal wear, thus
Service Great Britain
possibly considered consumables (e.g. batteries)
Tel.: 08000569216
or for damage to fragile parts, e.g. switches,
E-Mail: owim@lidl.co.uk
rechargeable batteries or glass parts.
Service Ireland
Tel.: 1800 200736
Service Northern Ireland
Tel.: 0800927852
E-Mail: owim@lidl.ie
Service Malta
Tel.: 80062960
E-Mail: owim@lidl.com.mt
Service Cyprus
Tel.: 8009 4211
E-Mail: owim@lidl.com.cy
36 GB/IE/NI/MT/CY
Simplified EU declaration
of conformity
Hereby, OWIM GmbH & Co. KG,
Stiftsbergstraße 1, 74167 Neckarsulm, GERMANY
declares that the product GATEWAY HG06339,
HG06339‑BS is in compliance with Directive
2014/53/EU, 2011/65/EU and 2009/125/EC.
The full text of the EU declaration of conformity
is available at the following internet address:
www.owim.com
GB/IE/NI/MT/CY 37
App-Version: 1.0.3
Firmware-Version: 1.2.12
OWIM GmbH & Co. KG
Stiftsbergstraße 1
74167 Neckarsulm
GERMANY
IAN 341809_1910