Hi Melissa,

Thanks for choosing Apple Support for your repair request.

We sent your iPhone 13 Pro Max to you, but the courier couldn’t complete delivery, and the
package was returned to Apple. 

Please fill out the template below and reply to this email.

Note: We cannot ship to FedEx Office, PO Boxes, post offices, UPS Store locations, or third-
party shipping locations. For security reasons, you’ll need to provide a valid address where
someone will be able to sign for your package during regular business hours.

Repair ID: G551934654

Full Name:

Street Address

Apt., Suite or Unit Number:

City, State, Postal Code:

Telephone Number:

Buzzer code (if needed):

If you have additional questions or need to discuss this issue further, please give us a call:

https://support.apple.com/kb/HT201232

Your product will be considered abandoned and will be disposed of if we don’t hear from you
in 60 days.

Thanks,
Donald
Apple

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