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Healthcare Delivery System Notes
Healthcare Delivery System Notes
• A nation’s health care delivery system has a tremendous impact • The World Health Organization (WHO) constitution came into
not only on the health of its people but also on their total force on April 7, 1948. Since then, April 7 has been celebrated
development, including their socioeconomic status. each year as a World Health Day (WHO, 2013).
• A discussion of the healthcare delivery system often involves • With its headquarters in Geneva, Switzerland, WHO has 147
issues of costs and challenges. country offices and 6 world regional offices for Africa, the
• Nations go through a struggle to overcome multiple forces in Americas, Eastern Mediterranean, Europe, Southeast Asia and
efforts to advance the nation’s health within the context of the Western Pacific.
their financial and political situations. • The Philippines is a member of the Western Pacific Region,
• Anderson and McFarlane (2011) emphasized the role of which holds office in Manila. (WHO, 2007)
following factors in shaping 21st century health that further • The WHO constitution states that its objective is the attainment
influence healthcare delivery system by all people of the highest possible level of health (WHO,
o Healthcare “reforms” 2006).
o Demographics • WHO carries out the following core functions (WHO, 2013):
o Globalization ✓ Providing leadership on matters critical to health and engaging
o Poverty and growing disparities in partnerships where joint action is needed.
o Social disintegration o WHO 193 member countries and 2 associate
• This chapter delineates healthcare delivery system in the members. WHO and its members work with the UN
Philippines. Beginning with the World Health Organization as agencies, NGOs, and the private sector (WHO, 2006).
the specialized agency of the United Nations provides global The WHO country focus is directed toward providing
leadership on health matters. technical collaboration with member states in
• In the Philippines, health services are provided by the accordance with each country’s needs and
government and the private sector for profit as well as capacitates (WHO, 2013).
nonprofit, with the latter frequently referred to as ✓ Shaping the research agenda and stimulating the generation,
nongovernmental organization or NGOs. translation, and disseminating valuable knowledge. The WHO
• On the national level, direction is set by the Department of strategy on research for health has five goals (WHO, 2013):
Health (DOH). By virtue of the mandate of the Local 1. Capacity in reference to capacity building to strengthen
Government Code or RA 7160. Local government units (LGUs) national health research systems;
should have an operating mechanism to meet the priority 2. Priorities to focus research on priority health needs
needs and services requirement of the communities. particularly in low and middle-income countries;
• Basic health services are regarded as priority services, for which 3. Standards to promote good research practice and enable
LGUs are primarily responsible. the greater sharing of research evidence, tools, and
HEALTH SYSTEM materials;
• A health system consists of all organizations, people and 4. Translation to ensure that quality evidence is turned into
actions whose primary intent is to promote, restore, or products and policy; and
maintain health. A health system has six building blocks or 5. Organization to strengthen the research culture within
components: WHO and improve the management and coordination of
1. Service delivery WHO research activities.
2. Health workforce ✓ Setting norms and standards and promoting and monitoring
3. Information their implementation.
4. Medical products, vaccines, and technologies o WHO develops norms and standards for various
5. Financing health and health-related issues, such as
6. Leadership and governance or stewardship pharmaceutical products including vaccines and
• The nurse is an essential member of the health workforce in the other biological products used in immunization,
country. For the nurse to work efficiently within the healthcare practices in maternal and child care, and
delivery system, an understanding of the dynamic relationship environmental conditions.
among its components is needed. ✓ Articulating ethical and evidence-based policy options.
• For example, a nurse who understands the referral system will Through its Department of Ethics and Social Determinants,
be able to refer patients with the appropriate facility or health WHO is involved in various issues on health ethics (WHO, 2013).
personnel. o In collaboration with other Governmental and Non-
• An appreciation of the value of the nurse’s role in the system governmental organizations, WHO has worked on
provides motivation to work despite sometimes seemingly bioethical concerns such as those related to human
overwhelming odds. organ and tissue transplantations, reproductive
• The study of this chapter accords a realization of the nurse’s technology, and public health response to treat
position in the scheme of healthcare delivery system in the infectious disease (e.g., AIDS, influenza, and TB).
Philippines • Providing technical supports, catalyzing change, and building
THE WORLD HEALTH ORGANIZATION sustainable institutional capacity.
• When diplomats formed the organization in 1945, they also o WHO offers technical support and training to its
discussed the creation of a global health organization. The member countries in the fields of maternal and child
World Health Organization (WHO) was the outcome of this health, control of diseases and environmental health
discussion. services.
o WHO is involved in monitoring the health situation
and assessing health trends. WHO has developed
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guidance and tools, and measurement and 16. Peace, justice, and strong institutions
monitoring and evaluation. 17. Partnership for the goals
• The Philippines is a member of a global system of nations
interacting with each other at different levels and in different THE PHILIPPINE HEALTH CARE DELIVERY SYSTEM
ways. Events that happen in other countries can affect the • The DOH serves as the main governing body of health services
health status of Filipinos. Ease of travel from one part of the in the country. The DOH provides guidance and technical
globe to another makes transmission of communicable assistance to LGUs through the Center for Health Development
diseases likewise easy. in each of the 17 regions.
• This has been proven by events as the emergence and spread o Provincial governments are responsible for
of diseases like HIV/AIDS, SARS, AH1N1 influenza (swine flu) administration of provincial and district hospitals.
and recently the COVID-19. o Municipal and city governments are in charge of
o In contrast, cooperation and sharing of resources primary care through rural health units (RHUs) or
among nations serve as the key in the solution of health centers.
many human problems-health and otherwise. • Satellite outposts known as barangay health stations (BHSs)
o WHO provides the environment and facilitates provide health services in the periphery of the municipality or
cooperation and sharing of resources to promote and city.
protect health and resolve health problems and o As mentioned earlier, the Local Government Code
alleviate their effects mandate the devolution or basic decentralization of
• In the past decade, WHO has worked as a partner of the basic health services.
Philippine DOH in the development and provision of services o This means the LGUs have the autonomy and
towards the attainment of the health-related sustainable responsibility to plan and implement basic health
development goals. services (primary care) on behalf of their
THE SUSTAINABLE DEVELOPMENT GOALS constituents.
• In September 2015, the General Assembly adopted the 2030 • It is a mandate for LGUs depending on the capability and
Agenda for Sustainable Development that includes 17 political will on the municipal or city government.
Sustainable Development Goals (SDGs). • Higher levels of services may also be provided, thus it is possible
• Building on the principle of “leaving no one behind”, the new for a city or a municipality to administer a secondary or even
Agenda emphasizes a holistic approach to achieving sustainable tertiary hospitals.
development for all. o Example: Ospital ng Maynila Medical Center
• The SDGs also explicitly include disability and person with o The tertiary hospital is funded by the city government
disabilities 11 times. of Manila.
o Disability is referenced in multiple parts of the SDGs, o In Cebu, there is the Vicente Sotto Memorial Medical
specifically in the parts related to education, growth Center.
and employment, inequality, accessibility of human • The private sector composed of for-profit and non profit
settlements, as well as data collection and the agencies. This sector provides all levels of services and accounts
monitoring of the SDGs. for a large segment of health services and providers in the
• The year 2016 marks the first year of the implementation of the country.
SDGs. At this critical point, #Envision2030 will work to promote o About 30% of Filipinos utilize private health facilities
the mainstreaming of disability and the implementation of the o An estimated 60% of the national health expenditure
SDGs throughout its 15-year lifespan with objectives to: goes to the private sector.
o Raise awareness of the 2030 Agenda and the o This sector also employs more than 70% of the health
achievement of the SDGs for persons with disabilities; professionals in the Philippines (Romualdez, 2011).
o Promote an active dialogue among stakeholders on • Financing of health services is provided by three major groups:
the SDGs with a view to create a better world for a. the government (national and local),
persons with disabilities; b. private sources,
o Establish an ongoing live web resource on each SDG c. and social health insurance.
and disability • The leading payment scheme is out-of-pocket, accounting for
There are 17 Sustainable Development Goals 40-50% of the total health expenditure.
1. No poverty • The National Health Insurance Act of 1995 (R.A. 7875) created
2. Zero hunger the Philippines Health Insurance Corporation (PhilHealth).
3. Good health and well-being o It isa tax-exempt government corporation attached
4. Quality education to the DOH policy coordination and guidance, and
5. Gender equality aims for universal health coverage of all Filipino
6. Clean water and sanitation citizens (Congress of the Republic of the Philippines,
7. Affordable and clean energy 1995).
8. Decent work and economic growth
9. Industry, innovation, and infrastructure THE DEPARTMENT OF HEALTH
10. Reduced inequalities • The Department of Health (DOH) is the national agency
11. Sustainable cities and communities mandated to lead the health sector towards assuring quality
12. Responsible consumption and production health care for all Filipinos.
13. Climate action • The DOH vision is to be a global leader for attaining better
14. Life below water health outcomes, competitive and responsive healthcare
15. Life on land system, and equitable health financing.
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• Its mission statement is to guarantee equitable, sustainable, • Excellence
and quality health for all Filipinos, especially the poor, and to • Compassion and respect for human dignity
lead the quest for excellence in health (DOH, 2012). • Commitment
• In the pursuit of its mission, the DOH has the following major • Professionalism
roles: (1) leader in health, (2) enabler and capacity builder, and • Teamwork
(3) administrator of specific services. • Stewardship of the health of the people
• The leadership role of the DOH is specifically elucidated in
Executive Order 102, series of 1999 in terms of the following • DOH carries its work through the various central bureaus and
functions: services from the central office, centers of health development
1. Planning and formulating policies of health programs and from other regions, DOH attached agencies, and DOH attaches
services hospitals as well
2. Monitoring and evaluating the implementation of health
programs, projects, research, training, and services; LEVELS OF HEALTH CARE DELIVERY
3. Advocating for health promotion and healthy lifestyles; • Advances in health sciences and services have brought about the
4. Serving as a technical authority in disease control and development of different types of health facilities. In response,
prevention; and the DOH issued Administrative Order 2012-0012 (Rules and
5. Providing administrative and technical leadership in health Regulations Governing the New Classification of the Hospitals
care financing and implementing the National Health and Other Health Facilities in the Philippines) that provides for a
Insurance Law. new classification scheme of health facilities.
• As enabler and capacity builder, the DOH performs the • Although the levels of health care delivery are basically the
following functions: same. Primary, secondary, and tertiary, the classification of
1. Proving logistical support to LGUs, the private sector, and hospitals have changed
other agencies in implementing health programs and Hospitals are broadly classified as general or specialty hospitals:
services. • General Hospital provides services for all kinds of illnesses,
2. Serving as the lead agency in health and medical research’ injuries or deformities.
and • Specialty Hospital offers services for a specific disease or
3. Protecting standards of excellence in the training and condition or type of patient, such as children, the elderly, or
education of health care providers at all levels of the health women (DOH, 2012)
care system.
• To administer of specific services, the DOH is tasked to: HOSPITAL OTHER HEALTH FACILITIES
1. Serve as administrator of selected health facilities at General
subnational levels that act as referral centers for local - Level 1 A. Primary Care Facility
health systems, that is tertiary and special hospitals, - Level 2 B. Custodial Care Facility
reference laboratories, training centers, centers for health - Level 3 C. Diagnostic/Therapeutic
promotion, centers for disease control and prevention and (Teaching/Training) facility
regulatory offices;
Specialty D. Specialized Outpatient
2. Provide specific program components for conditions that
Facility
affect large segments of population, such as tuberculosis,
malaria, schistosomiasis, HIV/AIDS, and micronutrient
DOH Administrative Order 2012-0012 classifies other health facilities
deficiencies.
as follows:
3. Develop strategies for responding to emerging health
needs; and
Category A. Primary Care Facility – a first-contact health care facility
4. Provide leadership in health emergency preparedness and
that offers basic services including emergency services and provision
response services, including referral and networking
for normal deliveries.
systems for trauma, injuries, and catastrophic events.
1. Without in-patient beds like health centers, out-patient
clinics, and dental clinics.
2. With in-patient beds- a short-stay facility where the patient
spends on the average of one to two days before discharge.
Examples are infirmaries and birthing (lying-in) facilities.
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functions within the context of the inter-local health zone or ILHZ • On February 2019, President Rodrigo Duterte signed the
which provides means for consolidating healthcare efforts Universal Health Care Bill into law (Republic Act No. 11223),
• The Inter-local health zone (ILHZ) is based on the concept of the ushering in massive reforms in the Philippine health sector.
District Health System • Among the salient features of the UHC Law are the expansion of
o District Health System is a generic term used by WHO to population, service, and financial coverage through an array of
describe an integrated health management and delivery health system amendments.
system based on a defined administrative and • With UHC, all Filipinos are guaranteed equitable access to quality
geographical area and affordable health care goods and services, and protected
• An ILHZ has a defined catchment population within a defined against financial risk.
geographical area. It has a central or co-referral hospital and a Rationale for Health Sector Reforms
number of primary level facilities such as RHUs and BHSs • Health sector reforms are intended to bring about equity in
health service delivery
• The ILHZ does not only cover government health services but
• Survey data show that this has not been achieved as of yet,
also all other sectors involved in the delivery of health services.
despite health sector reforms since 1999.
It may include the community-based NGOs and private sectors
• A DOH and PhilHealth review highlighted the need to improve
both local and foreign.
health-related financial risk protection among Filipinos. More
• Not synonymous with a political congressional district, an ILHZ
importantly, PhilHealth benefit delivery was found to be lowest
may be composed of one large municipality or several
among the target population—the poorest quintile.
municipalities
• Population quintiles are determined in this manner:
• It has the following components:
o During an NSO survey, a wealth index is constructed by
o People – although WHO has described the ideal
assigning a weight to each household asset.
population size of a health district between 100,000 and
o These scores are summed by household. Individuals are
500,000, the number of people may vary from zone to
ranked according to the total score of the household in
zone, especially when taking into consideration the
which they reside.
number of LGUs that will decide to cooperate and cluster
o The sample is then divided into five groups (quintiles),
o Boundaries – Clear boundaries between ILHZs establish
with each group having the same number of individuals
accountability and responsibility of health service
(NSO, 2009).
providers
• Neglect of public hospitals and health facilities due to
o Health facilities – RHUs, BHSs, and other health facilities
inadequate health budgets has been observed.
that decide to work together as an integrated health
system and a district and a provincial health hospital, • As of October 2010, a total of 892 RHUs and 99 government
serving as the central referral hospital, make up the hospitals had yet to qualify for accreditation by PhilHealth.
health facilities of an ILHZ o Data shows that the poorest of the population are the
o Health workers – to deliver comprehensive services, the main users of government health facilities
ILHZ health workers include personnel of the DOH, district o This means that the deterioration and poor quality of
or provincial hospitals, RHUs, BHSs, private clinics, many government health facilities is particularly
volunteer health workers from NGOs, and community- disadvantageous to the poor who needs the services the
based organizations most.
A Diagrammatic Representation of an Inter-Local Health Zone ALL FOR HEALTH TOWARDS HEALTH FOR ALL: Goals and Objectives
1. Financial protection:
Filipinos, especially the
poor, marginalized, and
vulnerable are protected
from high cost of health care
2. Better health outcomes:
Filipinos attain the best
possible health outcomes
with no disparity
3. Responsiveness: Filipinos
feel respected, values, and
empowered in all of their interaction with the health system
ALL FOR HEALTH TOWARDS HEALTH FOR ALL: Strategic Thrusts
• The local government of 3 adjacent municipalities and an NGO is A Advance quality, health
offering custodial care to an elderly person who have agreed to promotion, and primary care
consolidate their healthcare system into a health cluster. C Cover all Filipinos against
• The cluster provides primary health services and custodial care health-related financial risk
to a population of 165,000. H Harness the power of
• The cluster has established a linkage with a district hospital, strategic HRH development
which now serves as the central referral hospital of the ILHZ. I Invest in eHealth and data for
decision-making
HEALTH SECTOR REFORM: UNIVERSAL HEALTH CARE
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Enforce standards,
E accountability, and
transparency
Value all clients and patients,
V especially the poor,
marginalized, and vulnerable
Elicit multi-sectoral and multi-
E stakeholder support for
health