Download as pdf or txt
Download as pdf or txt
You are on page 1of 15

Journal of Sport Management, 2016, 30, 615-628

http://dx.doi.org/10.1123/jsm.2015-0358
© 2016 Human Kinetics, Inc. ARTICLE

FromAssessment to Purchase: AThree-Stage Model of


the Marketing Funnel in Sponsorship Activities
Marco Visentin, Daniele Scarpi, and Gabriele Pizzi
University of Bologna

In this research we develop a comprehensive model of sponsorship effects accounting for behavioral outcomes
such as actual purchase, purchase intentions, and word-of-mouth referral intention. We recombine constructs that
have been traditionally considered separately into three stages—assessment, elaboration, and behavior.We collect
data on actual customers of Nike and Adidas flagship stores during the FIFAWorld Cup sponsorship. Basing on our
results, we provide a consumer-oriented perspective on the role of attitude toward the brand, fit, and involvement
with the event in determining customer reaction to sponsorship activities.

Keywords: sponsorship, marketing communication, structural equation modeling

Sponsorships are intended to trigger individual too often seem based upon faith, rather than objective,
consumers’ reactions that transcend monetary return and measurable results” (Mark Phelps, quoted in Cornwell &
that encompass the development of individuals’ positive Kwak, 2015, p. 134). Thus, it should come as no sur- prise
attitudes toward a brand through involvement in the that the Journal of Sports Management dedicated a special
sponsored activities. Thus, researchers should take a issue in 2015 to advancing the understanding of
comprehensive approach and avoid studying the effects of sponsorship-linked marketing.
sponsorships in terms of measures of return on investment In summary, scholars in sport sponsorship perfor-
alone, to understand which features of sponsorships drive mance are currently facing two main challenges. First,
consumer attitudes and reactions, to frame the sponsorship effectiveness has been addressed inmultiple,
sponsorship within the overall communication strategy of heterogeneous contributions that have adopted either a
the sponsor brand (Jacobs, Pallav, & Surana, stock market perspective (e.g., Bouchet, Doellman, Troilo,
2014). Accordingly, this research includes a more com- &Walkup, 2015; Martinez & Janney, 2015) or a consumer
prehensive viewof sponsorship—andmore specifically of perspective related to fans’ engagement with the brand
sport sponsorships—that both accounts for the different (Chavanat, Martinent, & Ferrand, 2009), word of mouth
phases throughwhich consumers assess their evaluations (WOM; Lau &Ng, 2001), memory (Cornwell, Weeks, & Roy,
about the sponsorship, translating them into attitudes, and 2005), and social buzz (Delia & Arm- strong, 2015), while
incorporates individual behaviors in terms of actual other studies have included elaborate performance metrics
purchases. Such considerations are aligned with recent related to cost per reach, long-term brand associations,
acknowledgments by sport management researchers that and awareness (Jacobs et al., 2014). However, these studies
studying the effects of sponsorships in terms of return on remain separate, so that—so far—there is a lacking of a
investment alone is limitative, as it would overlook the comprehensive framework accounting for how individuals
whole process between consumers’ experience of the process sponsorships, assess the fit with the sponsored
sponsorship and their behavior. Meenaghan (2013), for event, develop attitudes, and finally enact behaviors
instance, observed that “measurement deficit raises (Cornwell & Kwak, 2015). Second, today there is still
fundamental questions about the strategic management of nomethodological consensus on how to investigate
sponsorship” (p. 388). Despite the gap between the sponsorship effects (from event studies to structural
impressive investments required by sponsorships and the equation models [SEMs], from best–worst scaling to
(relative) lack of measures of individual-level outcomes experimental designs), which constructs to consider, and
(Thjømøe, Olson, &Brønn, 2002), “sponsors’ decisions how to collect the data. On one hand, most researchers
investigate the relationships among a very specific and
limited number of constructs (with a prominence of studies
Marco Visentin, Daniele Scarpi, and Gabriele Pizzi are with the on the determinants and effects of fit, e.g., Johar, Pham, &
Department of Management, University of Bologna, Bologna, Wakefield 2006; Meng-Lewis, Thwaites, &Pillai, 2013), thus
Italy. Address author correspondence to Gabriele Pizzi at eliminating potential confounds although limiting the
gabriele.pizzi@unibo.it . scope of their

615
616 Visentin, Scarpi, and Pizzi

theoretical perspective and failing to address the com- & Ramaswami, 2001) and potential for rapidly spread- ing
plexity of the interaction between the features (Olson, from one brand enthusiast to the next (Scarpi, 2010).
2010). On the other hand, most of the previous studies rely Accordingly, in this research, we develop a three-stage
on students as respondents andmake use of fictional model that reshapes the funnel throughwhich individuals
contexts, thus threatening the external validity of their are driven from assessment of the sponsorship to in-store
findings. Although the use of students as respondents in behavior, passing through brand associations.
consumer behavior research is largely accepted, it should
be integratedwith validation in the field, especiallywhen the The First Stage: Assessment
isolation of single effects is an experimental artifact. For
example, recognizing and addressing these method- Although there is a lack of consensus in the extant litera-
ological issues, Wolfsteiner, Grohs, and Wagner (2015) ture on the direction and strength of the effects of sponsor-
corroborated the findings from three experiments on ship, the fit (or “congruence”) between a sponsor and an
ambush marketing with a survey study. In a nutshell, the event is considered an antecedent of individual response to
complexity of the interaction between the many features of the sponsorship, and—together with individuals’
sport sponsorship transcends the sum of the single involvement in the event—it is consistently considered the
constructs. Thus, in the present research we advance a key starting point (Meng-Lewis et al., 2013; Rifon, Choi,
more comprehensivemodel of sponsorship effects, rooted Trimble, &Li, 2004; Roy &Cornwell, 2004; Ruth & Simonin,
in the extant literature, that accounts simultaneously for 2003). Involvement has been defined as the level of
the various causal relationships that the literature has relevance of the event (Tyebjee, 1979), leading to greater
separately provided so far, thus answering calls in recent attention to the event and therefore increasing the extent
Downloaded by Ebsco Publishing on 12/27/16, Volume 30, Article Number 6

literature and practice for actual data on the responses to to which event-related stimuli are mentally processed by
sponsorship activities (Athanasopoulou & Sarli, 2015; individuals (Pham, 1992). In this vein, according to the
Biscaia, Correia, Rosado, Ross, &Maroco, 2013), espe- cially resource-matching perspective (Keller & Block, 1997) it is
regarding purchasing behaviors and involvement individuals’ ability and motivation to elaborate (i.e., their
(Chavanat et al., 2009). involvement) that determines the amount of resources
dedicated to process incoming infor- mation. For instance,
Deitz, Myers, and Stafford (2012) found that
Literature Review and Hypotheses sponsorship-related features were more likely to be
elaborated for those individuals exhibiting higher
Extant literature traditionally addresses sponsorships by
involvement with the event. Consistent results were found
identifying numerous different stages of firm participa- tion
byWolfsteiner et al. (2015), who reported that only those
(such as described, for instance, by Close, Finney, Lacey,
persons displaying high levels of involvement with the
&Sneath, 2006, and Thjømøe et al., 2002) and by focusing
event were able to correctly identify the brands actually
separately on each stage. However, practitioners have
sponsoring the event, since they were able to embed the
acknowledged that consumers engage in a decision
event in a network of associations and to link it more tightly
journey that comprises different stages (e.g., awareness,
to its core characteristics. In marketing literature, the set of
consideration, purchase, as in Jacobs et al., 2014). These
brand- or event-related associations has been found to
stages, from a theoretical perspective, correspond to dif-
constitute the basis for the development of atti- tudes
ferent constructswhose interplay ultimately has an impact
(Ajzen & Fishbein, 1977). Consequently, involve- ment
on consumers’ actual behavior. We propose that the dif-
appears to be the logical basis for understanding whether
ferent stages of participation in sponsorship activities can
individuals will elaborate event-related stimuli, thus
be tied to three distinct levels of individual reactions to
developing attitudes toward the sponsorship.
sponsorships: (a) assessment, where individuals assess
Therefore, we posit the following:
perceptions of their involvement in the sponsored event
(Olson, 2010; Tsiotsou & Alexandris, 2009) and of the fit of H1: Involvement in the event has a positive impact on
the sponsor with the event (Alexandris, Tsaousi, & James, attitude toward the sponsorship.
2007; Gwinner & Swanson, 2003; Mazodier & Merunka,
2012); (b) elaboration, where individuals elaborate their The higher the congruence between sponsor and
attitude toward the brand (Rodgers, 2003; Speed & object, the greater the effects observed (Gwinner, 1997).
Thompson, 2000) and toward the sponsorship (Veloutsou Individuals assess fit based on either functional or sym-
&Moutinho, 2009); and (c) behavior, which includes the bolic dimensions (Gwinner & Bennett, 2008), so that the
intentions and behaviors that individuals display in greater the fit between the event and the brand, the higher
response to sponsorship activities, including to purchase the likelihood that these dimensions are transferred from
the sponsor’s products (Ko, Kim, Claussen, & TaeHee, 2008; the event to the brand (McDaniel, 1999; Olson & Thjømøe,
LiPope &Voges, 2000) and to spread WOMcommunication 2011) and the greater the effects (Olson,
about the sponsor, or its products, or both (Tsiotsou 2010). Fit has been related to credibility (Rifon et al.,
&Alexandris, 2009). In the context of sponsorship 2004) and has also been found to develop from image
activities,WOM is a very desirable outcome because of its match (Deitz et al., 2012). In particular, Wolfsteiner et al.
high persuasiveness (Laczniak, DeCarlo, (2015) suggested that the perceived brand–event fit

JSMVol. 30, No. 6, 2016


Three-Stage Model Sponsorship 617

determines the extent to which individuals are able to been identified as the primary avenue for such transfer, as
correctly identify the sponsoring brand, thus triggering in they glue together the images of the sponsoring brand and
the mind of consumers the establishment of a network of of the event (or player, or team, or in general of the sport
brand associations (Cornwell, Humphreys, Maguire, Weeks, entity). On the other hand, evidence in nonsponsor- ship
&Tellegen, 2006), which in turn are the basis for developing settings has shown that attitudes toward a brand can have
attitudes (Ajzen & Fishbein, 1977). Thus, it appears an impact on attitudes toward its alliances (Simonin & Ruth,
consistent that fit can influence individual atti- tudes 1998) and participation in larger scale projects (Park, Jun, &
toward the sponsor brand and the sponsorship: A strong Shocker, 1996). Subsequent extensions of those
match between event and brand should positively affect considerations into the domain of sport manage- ment
individual attitudes both toward the brand sponsor- ing the (Ruth & Simonin, 2003) have suggested that atti- tudes
event and toward the sponsoring activity itself, reinforcing toward sponsor brands could influence consumer
the associative link (Mazodier & Merunka, 2012; Till & evaluations of the sponsored event. Accordingly, we expect
Nowak, 2000; Wolfsteiner et al., 2015): that individuals—once they have assessed their
involvement with the event (H1) and its fit with the brand
H2: The degree of fit between the sponsored event (H2)—elaborate the image transfer from the sponsor to the
and the sponsoring brand has a positive impact on event. Therefore, we posit the following:
(H2a) attitude toward the sponsorship and on (H2b)
attitude toward the brand. H3:Attitudes toward the sponsor brand have a posi-
tive impact on attitudes toward the sponsorship.
The Second Stage: Elaboration
Downloaded by Ebsco Publishing on 12/27/16, Volume 30, Article Number 6

When previous scholars have investigated the relationship The Third Stage: Behavior
between attitude toward the sponsor and attitude toward The third stage of the model considers customer evalu-
the sponsorship, some have found evidence for a causal ations of both the brand and the event, to include atti-
directionality stemming from the sponsor (e.g., Gwinner, tudes and to investigate how these translate into actions.
1997; Mazodier & Merunka, 2012), while others have found Although heterogeneous, the evidence from previous
the opposite directionality (e.g., Olson, 2010). studies can be homogeneously summarized and reshaped
In this vein, individual–brand interactions generated into the following consideration: The response of indi-
through the experience of sponsorship have been found to viduals to sponsorships is a function of their attitude
exert a twofold effect on individual evaluations of the toward the unconditioned (the sponsored event) and the
sponsorship and of the brand (Lee & Cho, 2009; Lobo, conditioned (the sponsoring brand) stimuli and toward the
Meyer, &Chester, 2014).While the sponsor shares in the perception of congruence (fit) between them (see Mad-
desirability of the sponsored event (Prendergast, Poon, & rigal, 2001; Simmons & Becker-Olsen, 2006; Speed &
West, 2010), the desirability of the sponsored event, in turn, Thompson, 2000), where intention to purchase a product
could be affected by the credibility of the sponsor brand, from the sponsoring brand unfolds as a function of the
which acts as the source of the communication activity beliefs and attitudes that individuals developwith respect to
(Wang & Muehling, 2012). Source credibility has been the sponsor (Lee & Cho, 2009; Lobo et al., 2014). In this
shown to positively affect individual attitudes vein, various contributions have focused on how attitudes
(Skard&Thorbjørnsen, 2013). In this vein, Olson (2010) toward the sponsorship relate to customers’ responses
found that attitude toward the sponsor has an impact on (Bennett, Cunningham, & Dees, 2006; Sim- mons &
attitude toward the sponsorship. Becker-Olsen, 2006; Tsiotsou & Alexandris,
As noted by Johar et al. (2006), most previous researchers have
2009). In summary, attitudes translate into behaviors,
considered time-bounded and fictional events as objects of a
includingWOM and purchase behaviors (Delia &Arm-
sponsorship; as a consequence, the image transfer from brand to event
strong, 2015).Accordingly, we include in the three-stage
is limited. Further- more, in many nonfictional cases, it is plausible that
model that attitudes toward the sponsorship have a posi-
event organizers look for a strong brand to sponsor the event not merely
tive impact on sponsorship-related behavioral intentions,
for financial support purposes but especially to bask in the brand’s
namely, purchase intentions and WOM:
positive image. With regard to our model, we posit that attitudes toward
the sponsored event stem from individuals’ involvement with the event H4: Attitude toward the sponsorship has a positive
itself, from the event’s perceived fit with the sponsor, and from indi- impact on (H4a) intention to purchase the brand
viduals’ attitudes toward the sponsor itself. To empirically assess such and on (H4b) intention to engage in positiveWOM.
relationships would allowus to understand, for instance, what happens if
a brand with a tainted reputation sponsors an event that individuals are Positive brand attitude is central to a successful and
involved in. profitable brand and, noticeably, can influence custom- ers’
behavioral intentions toward the brand (Veloutsou &
Moutinho, 2009). The relationship between brand attitude
Recently the concept of image transfer (Keller, 2003) and purchase intentions has been widely assessed (see,
has been translated into the domain of sport management e.g., Keh & Xie, 2009; O’Reilly, Lyberger, McCarthy,
(Delia &Armstrong, 2015), and sport sponsorships have Seguin, & Nadeau, 2008), and brand attitude transcends

JSMVol. 30, No. 6, 2016


618 Visentin, Scarpi, and Pizzi

any single specific, contingent activity and rather accounts constructs. Comprising these previous findings and sug-
for the salient characteristics of the company, involving gestions, in the present research perceived fit is not
various audiences to evaluating the brand (Fombrun & treated as a direct driver of individual response and
Rindova, 2000) and encompassing the set of brand-related suggests an indirect impact, mediated by individual
images that individuals build over time (Argenti &Druck- attitudes toward the brand and toward the sponsorship.
enmiller, 2004). Intention to purchase the sponsor brand is
not determined exclusively by sponsorship-related fac- tors
Method
(such as individual attitudes toward the sponsorship); it is
also influenced by sponsor-related factors (such as Themethodological limitations in the extant literature on
individual attitudes toward the sponsor, as in Biscaia et al., sponsorships can be summarized as follows: (a) the lack of
2013). Accordingly, we hypothesize the following: a simultaneous analysis of the different constructs and
steps within the purchasing funnel (43%of cases), (b) the
H5a: Attitudes toward the sponsor brand have a use of student respondents (54%of cases), and (c) the use
positive impact on intention to purchase the brand. of fictional sponsorships (50% of cases). Approximately 90%
of previous analyses display at least one of these
Hong and Yang (2009), in the broader context of organizational
limitations (Olson, 2010).
reputation, found attitude toward the brand to be a predictor of
The present analysis was designed to overcome each
customers’ intentions to engage in posi- tiveWOM. Magnusen, Hong,
of these limitations. To address the first, we estimated the
andMondello (2011) found a similar relationship in the context of
model in Figure 1 with LISREL 8.80, as SEMs allow
corporate social responsibility strategies of National
simultaneous analysis of the relationships between the
BasketballAssociation teams. Park and Lee (2009) found evidence of a
Downloaded by Ebsco Publishing on 12/27/16, Volume 30, Article Number 6

distinct constructs across the different steps in the


similar relationship in the online context. In summary, there is a general
purchasing funnel originated by sponsorship activities.
consensus on a relationship between attitude toward the brand and
Therefore, on one hand, the SEM framework grants a
intention to spread positiveWOM, although in contexts other than
one-to-one correspondence between the set of structural
sponsorships (see Harrison-Walker,
equations and the graphical representation of causations;
on the other hand, the model as a whole is different from
2001, for a review). Furthermore, recent studies have built on the
the joint specification of any submodel, that is, from any
concept of fit in sport management as a bolster of (positive) image
subset of equations. To address the second limitation, we
transfer between brand and event (Gwinner &Eaton, 1999; Johar&Pham,
administered a questionnaire to actual consumers
1999), investigating it also in the context of social media and finding
patronizing the stores of two world-leading brands that
evidence that func- tional fit could influence brand image
were engaging in sponsorship activities at the time of data
and—ultimately— conversation (Delia & Armstrong, 2015). Nevertheless,
collection. To this purpose, flagship stores were chosen as
the literature lacks empirical contributions on the WOM sender side, with
an empirical natural setting because they typically serve
some notable exceptions (e.g., Holmqvist &Grönroos, 2012).Accordingly,
both as a communication tool to reinforce the sponsor-
we propose thatWOMis a possible outcome of sponsorships in addition
ship activities (Dolbec & Chebat, 2013; Kozinets et al.,
to purchase intentions that could stem fromattitude toward the sponsor
2002) and as a distribution channel to sell products. For
brand. More formally, we hypothesize as follows:
instance, the stores managed by the sponsors considered
in the analyses (Nike andAdidas) use symbolic collages of
visual art, such as placingmonitors next to their merchan-
H5b: Attitudes toward the sponsor brand have a dise that show videos related to the sponsored events and
positive impact on the intention to engage in posi- 3-D cardboard cutouts of the athletes they are sponsoring.
tive WOM. Finally, to address the third limitation (the use of
fictional sponsorships), we collected data during a period
In previous research fit has been extensively used as a spanning two major soccer events: the UEFA (Union of
direct driver of individual response (see Cornwell, Weeks, European Football Associations) Champions League and
&Roy, 2005, andDeitz et al., 2012, for a review). Further the Italian Premier League. Data were collected between
developments of sport management have revis- ited May and December 2011. During this period Nike was
established constructs and renewed the interest in fit sponsoring the Inter, Juventus, Barcelona, and Manchester
(Cornwell & Kwak, 2015), suggesting that fit and United teams, andAdidas was sponsoring the Milan, Real
involvement facilitate a correct identification (Delia & Madrid, and Chelsea (among other) teams. The
Armstrong, 2015) andmemorization (Cornwell &Hum- 2010–2011UEFAChampions League ended onMay
phreys, 2013) of the sponsor brand, which in turn places 28, 2011, when Barcelona, sponsored by Nike, won the
the sponsor brand in a network of associations (Wolfs- competition, and the 2011–2012 League began on June
teiner et al., 2015) whence attitudes take form (Ajzen & 28, 2011 (Chelsea, sponsored by Adidas, won the com-
Fishbein, 1977), finally leading to actions.Adopting a dif- petition in May 2012). The 2010–2011 Italian Premier
ferent methodological approach, Mazodier andMerunka League ended on May 22, 2011, when Milan, sponsored
(2012) in a before–after test as part of an experimental by Adidas, won the competition, and the 2011–2012
study found no direct impact of fit on individual future League began on August 28, 2011 (Juventus, sponsored
intentions but rather a relationship related to attitudinal by Nike, won the competition in May 2012).

JSMVol. 30, No. 6, 2016


Three-Stage Model Sponsorship 619

Figure 1 — Summary of the overall proposed model depicting the three stages. WOM = word of mouth.

Sample second part when exiting the store. The second part
Downloaded by Ebsco Publishing on 12/27/16, Volume 30, Article Number 6

measured respondents’ effective buying behaviors (if any):


A total of 600 individuals patronizing a large European Returnees reported whether they had purchased items of
outlet center were approached and invited to participate in the sponsor brand. To ensure correspondence between the
the survey. The outlet included a Nike and an Adidas scales part of the questionnaire and in-store behavior, we
flagship store (the two brands compete in the same only accepted feedback from individuals holding the
product categories and have similar price levels), whose number assigned.
selling surface (store area dedicated to product display), In preparing and administering the questionnaire, we
location within the outlet, and logistic conditions (store size took particular care to avoid method biases as described in
and number of SKUs) were almost identical. Of the 600 Podsakoff, MacKenzie, Lee, and Podsakoff (2003). To
respondents approached, 300 were stopped on the Nike reduce evaluation apprehension and social desirability
premises and 300 on the Adidas premises. biases, we reassured respondents that there were no right
A total of 534 respondents completed the first part of or wrong answers and explicitly asked them to answer
the questionnaire (behavioral intentions): 261 shopped at questions honestly. Furthermore, the order of questions
the Nike store, and 273 shopped at the Adidas store. Of was randomized, and the data were collected on different
these 534 individuals, 240 returned to complete the second days and at different times.
part of the questionnaire by reporting their actual Based on the exploratory factor analysis (varimax
behavior: 130 of the returnees had shopped at Nike, of rotation, p > 0, 72% of variance explained with five fac-
whom 39 had made a purchase; 110 had shopped at tors), items with factor loadings above .5 were retained. In
Adidas, of whom37 hadmade a purchase. The mean age of detail, WOM (adapted from Harrison-Walker, 2001) resulted
the respondents was 34.8 years; 55% were male. The two in a three-item construct, α = . 79, interitem cor- relation =
subgroups (e.g., Nike vs. Adidas shoppers) do not .5–.6; attitude toward the sponsor brand (Speed &
significantly differ in terms of age and gender. Thompson, 2000) resulted in a three-item construct,
α = . 80, interitem correlation = .7; involvement in the event (adapted

Measurements and Data from Lings & Owen, 2007) resulted in a four-itemconstruct, α= . 96,
interitemcorrelation = .8–.9; attitude toward the sponsorship
Data were collected through a questionnaire, pretested on resulted in a three-item construct, α = . 85, interitem correlation =
a pilot sample of 100 respondents to ensure that the .5–.9; and sponsor–event fit (adapted from Olson, 2010) resulted in
questions were easy to understand and not ambiguous. a three-item construct, α = . 85, interitem correlation = .7. Finally,
Questionnaires were administered on different days and at confirmatory factor analysis yielded an excellent fit: normed fit
different times over a 3-month period. During this time, no index (NFI) = .94; nonnormed fit index (NNFI), comparative fit index
extraordinary events took place (e.g., new openings, (CFI), incremental fit index (IFI) ≥ .97; goodness-of-fit index (GFI) =
mergers and acquisitions among the com- petitors, or .86; adjusted goodness-of-fit index (AGFI) = .78; standard- ized root
significant changes in their market shares). The mean square residual (SRMR) = .066; and root mean square error of
questionnaire had two parts. The first comprised the approximation (RMSEA) =
measurement scales for each construct of the study (fit,
involvement, attitudes, behavioral intentions). Respondents
were asked to complete the first part of the questionnaire . 071, p = . 1.
before entering the stores, were assigned a number, and The final measures for the constructs are summarized in
were asked to return to complete the Table 1.

JSMVol. 30, No. 6, 2016


620 Visentin, Scarpi, and Pizzi

Table 1 Measurements
Interitem
correlation Cronbach’s
Construct (source) Items (min − max) alpha

Word of mouth (Harrison- I will mention brand X to others frequently. . 5–.6 . 79


Walker, 2001)
I will tell more people about brand X than I’ll tell about
other brands.

I will not miss an opportunity to tell others about brand X.


Attitude toward the sponsor Attitude toward the company: good–bad. .7 . 80
brand (Speed & Thompson,
Attitude toward the company: favorable–unfavorable.
2000)
Brand X makes honest claims.
Involvement in the event (Allen This event has a great deal of personal meaning for me. . 8–.9 . 96
&Meyer, 1990; Lings & Owen,
I feel a part of a group when watching a soccer match of
2007)
XXX.
I feel strong sense of belonging to XXX. I
feel emotionally involved in XXX.
Attitude toward the sponsorship This sponsorship makes me feel more favorable toward the . 5–.9 . 85
Downloaded by Ebsco Publishing on 12/27/16, Volume 30, Article Number 6

(Speed & Thompson, 2000) sponsor.

This sponsorship would improve my perception of the


sponsor.

This sponsorship would make me like the sponsor more.


Fit (Olson, 2010) There is a logical connection between the event XXX and .7 . 85
the sponsor.

Brand X and Event XXX stand for similar things. It


makes sense to me that Brand X sponsors XXX.

Model Estimation gender (54%male shoppers for Nike vs. 57% forAdidas,
χ 2 = 1.0039 df = 1, p = . 316).
The model in Figure 1 was estimated with LISREL 8.80, as
SEMs allow researchers to analyze all the relevant links simultaneously
Logistic Analysis
( Iacobucci, 2010; Jöreskog & Sörbom, 2003) and to better
identify and quantify the interconnections that emerge Virtually all previous work on sponsorships has consid-
between the different stages of individual reactions to ered intention rather than actual behavior (e.g., intention
sponsorships advanced in the theoretical model presented to buy in the future rather than actual purchases), whereas
here. The estimation of the SEM model is based on the 534 with this study we also observed actual purchases by
respondents who com- pleted the first part of the customers in a natural retail setting. Consequently, after
questionnaire, where behavioral intentions were stated. estimating the SEMmodel for the 534 respondents who
completed the first part of the questionnaire (behavioral
Furthermore, we compared Nike with Adidas through intentions), we performed a logistic analysis on the 240
the LISREL stacked procedure to assess potential respondents who also completed the second part of the
brand-specific differences, as no significant differences questionnaire (actual behavior).As purchasing is a binary
emerged between the two brands with regard to the pro- yes–no behavior, a binomial logit model was selected.
portion of those who participated in the survey (49% for Accordingly, the dependent variable is dichotomous (1
Nike vs. 51% for Adidas; χ 2 = 1.648, df = 1, p = . 199), the = purchase; 0 = no purchase). The independent vari- ables
percentage of those who actually made a purchase (39% correspond to the latent exogenous variables used in the
for Nike vs. 37% forAdidas; χ 2 = 0.2154, df = 1, p SEM.
= .642), the number of respondents who returned to report With the logistic analysis we estimated and com-
their actual behavior (130 for Nike vs. 110 for Adidas; pared four models: the null model, the full model, the
χ 2 = 0.2154, df = 1, p = . 642), the ratio of buyers to total intention model, and the without-intention model, as
visitors (39:261 for Nike vs. 37:273 for Adidas; χ 2 = described below. The differences between models were
0.2154, df = 1, p = . 642), age (mean age = 34.3 for Nike vs. measured using the chi-squared test on the difference of
35.2 for Adidas, t = − 0.9082, df = 526, p = . 364), or likelihoods (Hosmer & Lemeshow, 2000).

JSMVol. 30, No. 6, 2016


Three-Stage Model Sponsorship 621

In line with the procedures of model selection for direct impact on purchase intention andWOM, but their
likelihood-based models, the null model (i.e., the inter- cept impact is mediated by attitude toward the sponsorship and
model; Hosmer & Lemeshow, 2000) was estimated first to attitude toward the brand, the mediated paths being
provide the benchmarkmodel. Next, amodel with intention significant and the direct path being not significant (Iaco-
to purchase as the only independent variablewas bucci, 2008). At the same time, the results extend recent
estimated. The full model is a complete model obtained by studies on the efficacy and role of flagship stores (Dolbec
using all the latent factors of the SEManalysis as var- iables. &Chebat, 2013) by highlighting that flagship stores can
Finally, as a further benchmark, themodel without intention effectively integrate the stimuli from the sponsorshipwith
to purchase was estimated to verify the extent to which the the stimuli from the brand.
other variables explain the dependent variable. The stacked model yields no significant differences
in the path estimates between the two brands ( p Δ χ 2 > . 4)
or between men and women ( p Δ χ 2 > . 3), thus ruling out the
Results possibility that the observed effects can be ascribed
to idiosyncratic characteristics of the brands or of the
Full Model Estimation
stores or to gender.
Model estimation on the whole sample gives a more
than satisfactory fit: NFI, NNFI, CFI, IFI = .98; GFI = .93; Logistic Analysis
AGFI = .90; SRMR = .050; and RMSEA = .066. The
significance of the paths was tested by LISREL based on As detailed in the Method section, four models were
their t values, where t values greater than the absolute estimated and compared: the null model, the intention
value of 1.96 are significant (Jöreskog&Sörbom, 2003).
Downloaded by Ebsco Publishing on 12/27/16, Volume 30, Article Number 6

model, the full model, and the without-intention model.


The parameter estimates are reported in Table 2. This approach ensures the relevance of the model selec-
This evidence supports H1 through H5. In particular, tion procedures based on statistical assessment of the dif-
themodel documents that attitude toward the sponsorship ference between models. Results of the logistic analysis
and—to a lesser extent—attitude toward the brand have a and numerical details of the models are reported in Table
positive impact on intention to purchase (.47 and .20, 3. The comparison of models is based on the estima- tion of
respectively, p < . 05).Attitude toward the sponsorship, in a null model (i.e., a pure intercept model) as the benchmark
turn, is positively determined by attitude toward the brand, model.
by fit, and by the individual’s involvement in the sponsored The results reported in Table 3 show that the best
event, with involvement exerting an effect similar to atti- explanation of actual purchasing behavior is provided by a
tude toward the brand (.48 and .31, respectively, p > . 05) simple model assuming intention to purchase as the only
but stronger than fit (.48 and .27, respectively, p < . 05), independent variable (intention model). The inten- tion
while attitude toward the brand is positively determined by model is significantly different from the null model ( df = 1, p
the perceived fit between the event and the sponsor (.41). < . 001) and explains 77.02% of the variance in purchasing
Furthermore, the results highlight that individual attitude behavior. The full model is significantly different from the
toward the sponsorship is a more effective driver of null model ( df = 6, p < . 001) but not from the intention
behavioral intentions than even attitude toward the brand model ( df = 5, p = . 08). Consistently, the parameters of the
(.47 vs. .20, p < . 05, for purchase intention and .38 vs. .22, p other variables are not significant.
< . 05, for WOM). Finally, the model that considers all variables but
Overall, we find support for the three-step structure of intention as dependent (without-intention model) was
the theoretical model, as fit and involvement have no estimated. The model without intention is significantly

Table 2 Structural Model Results


Hypothesis Path Estimate ( SE)
H1 Involvement in the event → Attitude toward the sponsorship . 48 (.04)
H2 a. Fit → Attitude toward the sponsorship . 27 (.04)

b. Fit → Attitude toward the brand . 41 (.05)


H3 Attitude toward the brand → Attitude toward the sponsorship . 31 (.04)
H4 a. Attitude toward the sponsorship → Intention to purchase . 47 (.05)

b. Attitude toward the sponsorship → Word of mouth . 38 (.05)


H5 a. Attitude toward the brand → Intention to purchase . 20 (.05)

b. Attitude toward the brand → Word of mouth . 22 (.05)

Note. Fit: df = . 94; χ 2 = 326.99; RMSEA = .066; p( RMSEA < .05) = 7e-4; NFI, NNFI, CFI = .98; SRMR = .05; GFI = .93; andAGFI = .9.

JSMVol. 30, No. 6, 2016


622 Visentin, Scarpi, and Pizzi

Table 3 Logistic Analysis of Purchasing Behavior


Model

Without
Coefficient Null a Intention b Full c intention d

Intercept − 0.77*** − 13.47*** − 13.14*** − 0.62*


Intention to purchase 3.08*** 3.03***
Word of mouth 0.27* 0.44**
Fit brand–event 0.06* − 0.10*
Involvement in the event − 0.06* 0.25*
Attitude toward the brand − 0.06* 0.06*
Attitude toward sponsorship 0.02* 0.40**
Model Akaike information criterion 301.68 73.85 82.81 234.85
Log likelihood − 149.84 − 34.93 − 34.40 − 112.43
df 1 2 7 6
a Intention versus null, χ 2( df = 1) = 3.3e–52, significant; intention explains 76.69% of the variance.
b Full versus null, χ 2( df = 5) = 3.4e–27, significant; model explains 77.04% of the variance.
Downloaded by Ebsco Publishing on 12/27/16, Volume 30, Article Number 6

c Full versus intention, χ 2( df = 5) = 0.08, nonsignificant (or 10% significance).


d Without intention versus null, χ 2( df = 5) = 4.9e–15, significant; model explains 24.96% of the variance; without intention versus
full, χ 2( df = 1) = 0, significant.
*p > . 05. ** p > . 01. *** p > . 001.

different from the null model ( df = 5, p < . 001) and explains consumers fromexperiencing and assessing a sponsored
25.63% of the variance in purchasing behavior. As can be event to developing attitudes and finally to purchasing and
seen from Table 3, the logit model does not support the spreadingWOM. In detail, we offer a SEMcompris- ing a
relationship between fit and behavior. three-stage process to account for the consumers’
Overall, the logistic regression analysis of the actual purchasing funnel: In the first stage, individuals assess the
purchases by individuals in the natural setting provides perception of their involvement in the sponsored event and
converging evidence of the effect of sponsorships on actual judge the fit between the sponsor and the event; in the
purchases, rather than limiting the scope of the second stage, individuals develop their attitudes— toward
investigation to statements of intention to buy in the the brand and toward the sponsorships; and in the third
future. The results of the logistic analysis enrich our stage, individuals display their intentions and behaviors in
knowledge of sponsorships because they confirm that the terms of purchases andWOM. In testing the model, we
sponsor–event fit affects attitudes and evaluations but fails address methodological gaps highlighted in previous
to directly predict purchases. In summary, the results from literature (Meenaghan, 2013; Olson, 2010) by considering
the binomial logit model support the results from the real rather than fictional sponsors and events, and actual
stacked model, provide converging evidence for the rather than simulated purchases, and collect- ing the data
robustness of the analysis and support the direction of in a natural setting. As a consequence, our model
causality of the theoretical model, as shown in Figure 1. comprises as submodels major relationships that previous
research has considered in isolation. Far from simply
summing up the results of previous research, our model
General Discussion allows us to examine whether and to what extent the
Previous researchers have traditionally considered and analyzed various sparse relationships hold together and relate to
separately sponsorship-related effects and have linked fit, one another in explaining consumers’ reactions to
involvement, and attitudes with intentions and other constructs sponsorships. If we may use a metaphor, having many
(often one at a time) (e.g., Close et al., 2006; Thjømøe et al., 2002). sparse architectural parts does not guarantee that, when
As a consequence, the body of previous studies yielded mixed put together, they will build a house that stands. Over- all,
results, and the knowledge of how sponsorships operate and which our results do not contradict previous findings but instead
effects they exert, and how, is fairly sparse. To fill this gap and to integrate them, allowing us to understand the relative
account for the level of complexity in sponsorships unfolded by strength of the various constructswhen addressed
recent literature (Cornwell &Kwak, 2015), we have implemented a simultaneously. With respect to previous literature, the
comprehensive model accounting for the entirety of the funnel combined set of relationships highlighted in our study
leading provides several insights that could contribute to theory
and practice.

JSMVol. 30, No. 6, 2016


Three-Stage Model Sponsorship 623

First, when we consider involvement, fit, and atti- appear theoretically relevant have sometimes found no
tudes together, we find that fit between sponsor and event empirical confirmation.
contributes more to building attitudes toward the brand Furthermore, by considering a funnel, we elicit a richer
than to building attitudes toward the sponsorship. This picture, as the simultaneous consideration of fit,
finding is alignedwith previous literature that has usually involvement, attitudes toward the brand, and attitudes
considered fit as the base construct for understanding the toward the sponsorship allows brands to reach the point
effects of sponsorships (Johar & Pham, 1999; Meng- Lewis (sales andWOMgeneration) through two different routes.
et al., 2013; Rifon et al., 2004; Roy & Cornwell, 2004; Ruth & On one hand, a fit-based route, whereby the brand selects
Simonin, 2003). a particularly congruent event, gets a boost in brand atti-
However, when fit is addressed jointly with involve- tudes and thus increases sales andWOMgeneration (e.g.,
ment in the event, it emerges that attitudes toward the Nike sponsoring the FIFAWorldCup). On the other hand, an
sponsorship are driven by both fit and involvement, but involvement-based route, whereby the brand selects an
that involvement exerts a stronger impact than fit.Again, event that is particularly involving for consumers (though
this finding is in line with previous studies that found not necessarily fitting), builds positive attitudes toward the
higher levels of mental elaboration of sponsorship-related sponsorship activity rather than toward the brand, and in
features for those more involved with the event (e.g., Deitz this way increases sales andWOM(e.g., BNP Paribas’s
et al., 2012). Wolfsteiner et al. (2015) considered both fit sponsoring the French Open, as in Delia & Armstrong,
and involvement, although in relation to individu- als’ 2015). Finally, our findings show that—although both
ability to correctly identify the sponsor brand, and found routes are possible and efficient—developing positive
that fit works better for the brand than involvement (in attitudes toward the sponsorships dominates over positive
Downloaded by Ebsco Publishing on 12/27/16, Volume 30, Article Number 6

their case, protecting against ambushers’ moves). Our attitudes toward the brand when the sponsorship activity is
model builds on these findings by extending them to the aimed at increasing sales and WOM. In line with this
effects of attitudes toward the brand and toward the perspective, Delia and Armstrong (2015) emphasized the
sponsorship. relevance of social media and onlineWOM as a tool for
Much of the prior literature looked at the direct impact directly observing consumers’ reactions to sponsor- ships.
(or correlation) between fit and/or involvement with Our findings contribute to this proposal by showing that
behavioral intentions, sometimes reporting ambigu- ous sponsorship-related WOM is driven by a combina- tion of
findings. Involvement is usually considered as a potentially attitudes toward the sponsorship and the brand, and not
relevant antecedent of sponsorship effective- ness (e.g., driven directly by fit. Such evidence provides further
Gwinner & Swanson, 2003) but sometimes dismissed later insights about why Delia and Armstrong found only a weak
in the data analysis, as it displays no cor- relationwith (or marginal) impact of fit on sentiment and buzz. Thus,
intentions (as, for instance, in Prendergast et al., 2010). Our while providing further support to the already established
model, by conceptualizing a funnel, allows us to account relevance of fit in sponsorships, our findings suggest that
also for indirect relationships and suggests that its importance has perhaps been overemphasized in
involvement is rightfully considered key in the extant previous studies, as involvement operates alongside fit,
literature, although its effect is indirect and mediated by with a probably less direct or less flamboyant presence, yet
attitudes. While our findings confirm previous results on fit with a stronger final impact. We believe this evidence gives
(Prendergast et al., 2010), they also suggest that fit needs new hope and renewed energy for successfully investing in
to be addressed together with involvement: Both are sponsorships also for those brands that—because of the
relevant, but they work differently. Involvement and industry they patronize—would hardly find a fitting event.
fit—although not directly impacting sales—contribute most In this vein, sponsorship activities such as Kodak’s
to building attitudes toward—respectively—the sponsoring the Olympic Games, as witnessed by practice,
sponsorship and the brand. This distinction is not trivial, in make sense also from a theoretical perspective.
that previous literature mostly (if not exclu- sively) focused
on attitude either toward the brand (e.g., Speed &
Thompson, 2000) or toward the sponsorship (e.g., Managerial Implications
Mazodier & Merunka, 2012). Noticeably, when attitudes
toward the sponsorship and toward the brand are Marketers have shifted their sponsorship focus toward
addressed together, we find that the former exert a long-term impact on brand image and loyal customers
stronger effect on both behavioral intentions and actual (Cornwell & Relyea, 2000), as focusing only on short-
behaviors (purchases andWOM) than the latter. In turn, termoutcomes might be myopic. To help practitioners to
some previous studies focused on either purchases or recognize the value of an overall assessment of sponsor-
WOM as dependent constructs. For instance, Delia and ships that goes beyond short-termoutcomes (e.g., sales or
Armstrong (2015) considered the effect of sponsor–event stock-market value indicators; Martinez& Janney, 2015;
fit on generatedWOM(buzz), but not on purchases. Thus, by Cornwell, Pruitt, & Clark, 2005) and that encompasses
considering a funnel rather than restricting the scope to long-term outcomes (e.g., the development of positive
the mere considerations of direct effects, our model better attitudes), we provide a model reflecting the funnel that
captures the dynamics of sponsorship relation- ships and leads from brand–customer interactions to behavioral
explains—at least in part—why constructs that consequences (intention to purchase, WOM, and actual

JSMVol. 30, No. 6, 2016


624 Visentin, Scarpi, and Pizzi

purchases). In fact, the constructs in our theoretical model managers should invest in enhancing attitudes and brand
and the findings from the analysis can be read from a reputation rather than in maximizing the fit between their
temporal perspective, in terms of short- versus long-term brand image and the event they are sponsoring. The
elements. A well-established brand, with a good brand combined evidence fromDelia andArmstrong (2015) and
reputation, enjoying highly involved consumers, can our findings should warn practitioners against the risk of
capitalize on those factors that usually require a long time self-selection biases if relying exclusively on social media
to build, and collect positive results from a sponsorship data, as customers with highly positive attitudes are more
despite a low fit with the sponsored event. This could, for likely to engage in sponsorship-relatedWOM.
instance, explain the success of Procter & Gamble when it Finally, our three-stage model challenges practitio-
sponsored the London 2012 Olympic Games, even though ners to envision sponsorship within the broader frame-
P&G is not in the business of selling athletic gear or sport work of integrated marketing-communication activities.
drinks. Such activities should include more facets (e.g., brand
We corroborate the relevance of fit (or “congruence”) building, in-store experience) and constitute the funnel
between sponsor and event, as extensively examined by throughwhich consumers are driven from the experiential
previous literature, but place it in a broader context of and evaluative assessment of the sponsorship to the in-
relationships, considering how it relates to consumers’ store behavior, passing through brand associations. The
perceptions and behaviors. Our findings suggest for prac- hinge between interacting with the brand and purchasing
titioners that high-fit perceptions and highly appealing events the brand is often embodied by flagship stores that are
do not directly translate into sales but rather are instrumental specifically designed to deliver a multisensory brand
to enhancing attitudes. In particular, manag- ers should be experience and to fit a specific brand identity (Dolbec &
Downloaded by Ebsco Publishing on 12/27/16, Volume 30, Article Number 6

aware that consumers’ involvement with the event builds Chebat, 2013) through a range of activities and events
attitudes toward the sponsorship, whereas fit between sponsor (Kozinets et al., 2002). Indeed, as noted above, bothNike
and event contributes more to building attitudes toward the and Adidas flagship stores make use of symbolic col- lages
brand. On the basis of our evidence, brands that do not enjoy of visual art, such as putting monitors next to their
positive consumer attitudes might rely on sponsorship merchandise that show videos related to the sponsored
activities to improve them if they can generate high levels of fit events and 3-D cardboard cutouts of the athletes they are
with the event. On the other hand, brands should be sponsoring.
discouraged from engaging in low-fit sponsorship activities to Accordingly, our findings recommend an effective
increase sales unless they can already rely on strong positive integration of the stimuli from the sponsorship with the
consumer attitudes toward the brand. Thus, a competitor with stimuli from the brand also at the store level. Flagship
a tainted reputation could focus on the fit between the brand stores would appear to be an appropriate showcase for
and the event to be sponsored and invest in creating positive these purposes.
attitudes toward the sponsorship and the brand. Positive In summary, both intention to purchase and inten-
attitudes toward the brand typically build more slowly over tion to engage inWOMstem frombackground-related or
time (Visentin & Scarpi, 2012) and usually span amuch longer brand-related elements such as fit and involvement and
time horizon than the event being sponsored, whereas from a clever management of sponsorship and sponsor-
attitudes toward the sponsorship might be shaped in less time ship-related attitudes. This is to say that deeply rooted
and exert a larger effect than reputation, and might elements, evolved from a series of past interactions and
compensate for a somewhat tainted reputation. Thus, when managerial decisions, play alongside short-termelements
individuals have low attitudes toward the sponsor brand, related to the specific sponsorship activity. One can think of
practitioners are best advised to engage in sponsorship sponsorships as software, and of brand reputation and
activities for events that fit highly with the brand. For instance, product involvement as hardware. Our model shows that
the Repsol oil company successfully sponsored aMotoGPHonda sponsorship effects are maximized when software and
Team, taking advantage of the high fit between oil refinement hardware work together. In sum, besides focusing on and
and motorbike races, despite a decrease in individual attitudes emphasizing details that pertain to the sponsorship and to
due to potential environmental issues.Accordingly, a care- ful the event, managers should maintain a keen focus on their
selection of the events to be sponsored is relevant, as it long-term brand reputation and on consumer involvement
contributes to creating a distinctive image of the brand, to in the event.
position it in the mind of customers and thus to reinforce the
brand’s reputation.
Limitations and Future Research
In addition, social media and online WOM have Althoughwe have discussed the potential implications of
been proposed as tools to directly observe consumers’ this research, several issues may limit its application, and
reactions to sponsorships (Delia & Armstrong, 2015). these also suggest useful directions for future analyses. We
Our findings contribute to this proposal by showing purposely avoided simulations, laboratory settings, and
that sponsorship-related WOM is driven by a combina- sponsorship experiments, but we pay the price of using
tion of attitudes toward the sponsorship and the brand, nonfictional sponsorships and actual purchases with a
not directly by fit. Thus, if the goal of the sponsorship number of limitations stemming from the greater difficulty
activity is (also) to generate WOM for the brand, then in controlling the environment, although we

JSMVol. 30, No. 6, 2016


Three-Stage Model Sponsorship 625

made every effort to select comparable sponsorships shirt sponsor (e.g., Jeep for Juventus). This issue comes as a
and settings. consequence of considering actual brands and spon-
First, most previous studies have focused on fictional sorships and is therefore absent in previous literature that
brands/events and concentrated on a single event, focused on fictional brands/events. Based on the results
whereas we use two actual competing sponsors and ofWolfsteiner et al. (2015), one might expect that the
analyze data from overlapping events. On one hand, this sponsor with the highest fit activates more mental
offers the advantage of comparing brands; on the other associations and thus enjoys greater benefits from the
hand, it leaves room for the potential presence of time- and sponsorship. Although our study does not allow us to
brand-related biases. Although time- and brand-related measure the interplay between the two sponsors, future
biases can be reasonably assumed to be homogeneous research could try to disentangle the effects of technical
between the considered sponsorships in the natural setting and commercial sponsors.
we identified, we cannot formally test this assumption. While our study has adopted ameasurement of actual
Second, although comparing two brands can poten- purchasing behavior, WOM has been measured as an
tially provide more useful insights than considering a single intention. In line with recent studies in sport management
brand, the brands we consider are very similar in terms of that have suggested the use of social media to trackWOM
fit and involvement. Deeper insights could be obtained generated by sponsorships (Delia & Armstrong, 2015),
from the consideration also of brands with significantly more research is required to understand whether the
different levels of fit and involvement. Fur- thermore, the actual levels of WOM captured in the online context are
consideration of stores in the same outlet increases the driven more by attitudes toward the brand or by attitudes
comparability of the Nike andAdidas sub- samples, but it toward the sponsorship.
Downloaded by Ebsco Publishing on 12/27/16, Volume 30, Article Number 6

might also lead to a less heterogeneous sample and


eliminate sources of heterogeneity that would add value to
References
the model estimation.
Third is the expected inertia of behavioral changes Ajzen, I., &Fishbein, M. (1977).Attitude-behavior relations:A
due to sponsorships. Previous studies overcame this issue theoretical analysis and reviewof empirical research. Psychological
by using longitudinal data for the same event in multiple Bulletin, 84( 5), 888–918. doi:10.1037/0033-
years (Martinez & Janney, 2015; Nadeau, O’Reilly, & Heslop, 2909.84.5.888
2013; O’Reilly et al., 2008); our data collection is limited to a Alexandris, K., Tsaousi, E., & James, J. (2007). Predicting
3-month period. sponsorship outcomes from attitudinal constructs: The
In addition, there might be a self-selection bias case of a professional basketball event. Sport Marketing
introduced by the natural setting for data collections, as Quarterly, 16( 3), 130–139.
consumers who visited store premises may be more likely Argenti, P.A., & Druckenmiller, B. (2004). Reputation and
to exhibit already well-developed and “mature” attitudes the corporate brand. Corporate Reputation Review, 6( 4),
and intentions toward the brand.Moreover, since flagship 368–374. doi:10.1057/palgrave.crr.1540005
stores often use a plethora of tools—in general, symbolic Athanasopoulou, P., &Sarli, E. (2015). The development of new
collages of visual art—to emphasize the vivid- ness of the sponsorship deals as new business-to-business services.
link between sponsor brand and sponsored event, the Journal of Business and Industrial Marketing, 30( 5),
intentions and actual behaviorsmeasured in the current 552–561. doi:10.1108/JBIM-08-2012-0127
study might be influenced by a more favorable attitude Bennett, G., Cunningham, G., & Dees, W. (2006). Measuring
toward the sponsor brands and/or by the relevance the marketing communication activations of a
assigned to the sponsorship within the flagship stores. professional tennis tournament. Sport Marketing
Furthermore, during the investigation period the two Quarterly, 15( 2), 91–101.
competing brands were also sponsoring individual star Biscaia, R., Correia, A., Rosado, A.F., Ross, S.D., & Maroco,
players. Although this potential source of bias is homo- J. (2013). Sport sponsorship: The relationship between
geneous between the considered brands (as witnessed by team loyalty, sponsorship awareness, attitude toward the
www.90min.com that pitted against each other virtual sponsor, and purchase intentions. Journal of Sport
teams composed of Nike- andAdidas-sponsored players), it Management, 27( 4), 288–302. doi:10.1123/jsm.27.4.288
could be relevant to address how individuals exhibit Bouchet, A., Doellman, T.W., Troilo, M., & Walkup, B.R.
multiple levels of involvement (with a whole event, a team (2015). The impact of international football matches on
in particular, or a single player; Martinez & Janney, primary sponsors and shareholder wealth. Journal of
2015). In fact, fan identification with the team, and team Sport Management, 29( 2), 200–210. doi:10.1123/
performance, have also been found to affect sponsor- ship JSM.2013-0285
effectiveness (Ngan, Prendergast, & Tsang, 2011). Thus, Chavanat, N., Martinent, G., & Ferrand, A. (2009). Sponsor
further research is needed to fully understand at which and sponsees interactions: Effects on consumers’ perceptions of brand
level (event, team, single player) identification and image, brand attachment, and purchasing intention. Journal of Sport
performance exert the strongest effects on intentions and Management, 23( 5), 644–670.
behaviors. doi:10.1123/jsm.23.5.644
Finally, some of the sponsored teams had Nike or Close, A., Finney, R.Z., Lacey, R.Z., & Sneath, J.Z. (2006).
Adidas as a technical sponsor but also had a commercial Engaging the consumer through event marketing: Linking

JSMVol. 30, No. 6, 2016


626 Visentin, Scarpi, and Pizzi

attendees with the sponsor, community, and brand. Journal of Journal of Advertising, 28( 4), 47–57. doi:10.1080/0091
Advertising Research, 46( 4), 420–433. doi:10.2501/ 3367.1999.10673595
S0021849906060430 Harrison-Walker, L.J. (2001). The measurement of word-
Cornwell, T.B., & Humphreys, M.S. (2013). Memory for of-mouth communication and an investigation of
sponsorship relationships: A critical juncture in thinking. service quality and customer commitment as potential
Psychology andMarketing, 30( 5), 394–407. doi:10.1002/ antecedents. Journal of Service Research, 4( 1), 60–75.
mar.20614 doi:10.1177/109467050141006
Cornwell, T.B., Humphreys, M.S., Maguire,A.M.,Weeks, C.S., Holmqvist, J., & Grönroos, C. (2012). How does language
& Tellegen, C.L. (2006). Sponsorship-linked marketing: The matter for services? Challenges and propositions for
role of articulation in memory. The Journal of Consumer service research. Journal of Service Research, 15( 4),
Research, 33( 3), 312–321. doi:10.1086/508436 430–442. doi:10.1177/1094670512441997
Cornwell, T.B., & Kwak, D.H. (2015). Sponsorship-linked Hong, S.Y., & Yang, S.-U. (2009). Effects of reputation,
marketing: Introduction to topics. Journal of Sport relational satisfaction, and customer–company
Management, 29( 2), 133–136. doi:10.1123/JSM.2015-0055 identification on positive word-of-mouth intentions. Journal
Cornwell, T.B., Pruitt, S.W., &Clark, J.M. (2005). The relation- of Public Relations Research, 21( 4), 381–403.
ship between major-league sports’ official sponsorship doi:10.1080/10627260902966433
announcements and the stock prices of sponsoring firms. Hosmer, D., &Lemeshow, S. (2000). Applied logistic regression
Journal of the Academy of Marketing Science, 33( 4), (2nd ed.). NewYork, NY:Wiley. doi:10.1002/0471722146 .
401–412. doi:10.1177/0092070305277385 Iacobucci, D. (2008). Mediation analysis. London, UK: Sage.
Cornwell, T.B., & Relyea, G.E. (2000). Understanding long- doi:10.4135/9781412984966
term effects of sports sponsorship: Role of experience, Iacobucci, D. (2010). Structural equations modeling: Fit
Downloaded by Ebsco Publishing on 12/27/16, Volume 30, Article Number 6

involvement, enthusiasm and clutter. International Journal indices, sample size, and advanced topics. Journal of
of Sports Marketing & Sponsorship, 2( 2), 39–55. Consumer Psychology, 20( 1), 90–98. doi:10.1016/j.
doi:10.1108/IJSMS-02-02-2000-B005 jcps.2009.09.003
Cornwell, T.B.,Weeks, C.S., &Roy, D.P. (2005). Sponsorship- Jacobs, J., Pallav, J., &Surana, K. (2014). Is sports sponsorship
linked marketing: Opening the black box. Journal of worth it? McKinsey.
Advertising, 34( 2), 23–45. doi:10.1080/00913367.2005 Johar, G.V., &Pham,M.T. (1999). Relatedness, prominence, and
. 10639194 constructive sponsor identification. JMR, Journal of
Deitz, G.D.,Myers, S.W., &Stafford,M.R. (2012). Understand- Marketing Research, 36( 3), 299–312. doi:10.2307/3152078
ing consumer response to sponsorship information: A Johar, G.V., Pham, M.T., & Wakefield, K.L. (2006). How
resource-matching approach. Psychology and Marketing, event sponsors are really identified: A (baseball) field
29( 4), 226–239. doi:10.1002/mar.20517 analysis. Journal of Advertising Research, 46( 2), 183–198.
Delia, E.B., & Armstrong, C.G. (2015). #Sponsoring the doi:10.2501/S002184990606020X
# FrenchOpen: An examination of social media buzz and Jöreskog, K.G., &Sörbom, D. (2003). LISREL 8.54: Structural
sentiment. Journal of Sport Management, 29( 2), 184–199.
equation modeling with the Simplis command language.
doi:10.1123/JSM.2013-0257 Lincolnwood, IL: Scientific Software International.
Dolbec, P.Y., & Chebat, J.C. (2013). The impact of a flagship Keh, H.T., &Xie,Y. (2009). Corporate reputation and customer
vs. a brand store on brand attitude, brand attachment and behavioral intentions: The roles of trust, identification and
brand equity. Journal of Retailing, 89( 4), 460–466. commitment. Industrial Marketing Management, 38( 7),
doi:10.1016/j.jretai.2013.06.003 732–742. doi:10.1016/j.indmarman.2008.02.005
Fombrun, C., & Rindova, V. (2000). The road to transpar- Keller, K.L. (2003). Brand synthesis: The multidimensionality
ency: Reputation management at Royal/Dutch Shell. In of brand knowledge. The Journal of Consumer Research,
M. Schultz, M.J. Hatch, & M. Holten Larsen (Eds.), The 29( 4), 595–600. doi:10.1086/346254
expressive organization: Linking identity, reputation and Keller, P.A., & Block, L.G. (1997). Vividness effects: A
the corporate brand ( pp. 77–96). Oxford, UK: Oxford resource-matching perspective. The Journal of Consumer
University Press. Research, 24( 3), 295–304. doi:10.1086/209511
Gwinner, K. (1997). A model of image creation and image Ko,Y.J., Kim, K.T., Claussen, C.L., &TaeHee, K. (2008). The
transfer in event sponsorship. International Marketing effects of sport involvement, sponsor awareness and
Review, 14( 3), 145–158. doi:10.1108/02651339710170221 corporate image on intention to purchase sponsors’ products.
Gwinner, K., & Bennett, G. (2008). The impact of brand International Journal of SportsMarketing&Sponsorship, 9( 2),
cohesiveness and sport identification on brand fit in a 6–21. doi:10.1108/IJSMS-09-02-2008-B004
sponsorship context. Journal of Sport Management, 22( 4), Kozinets, R.V., Sherry, J.F., DeBerry-Spence, B., Duhachek,
410–426. doi:10.1123/jsm.22.4.410 A., Nuttavuthisit, K., & Storm, D. (2002). Themed flagship
Gwinner, K., & Swanson, S.R. (2003). A model of fan brand stores in the newmillennium: Theory, practice,
identification: Antecedents and sponsorship outcomes. Journal prospects. Journal of Retailing, 78( 1), 17–29. doi:10.1016/
of Services Marketing, 17( 3), 275–294. S0022-4359(01)00063-X
doi:10.1108/08876040310474828 Laczniak, R.N., DeCarlo, T.E., & Ramaswami, S.N. (2001).
Gwinner, K.P., & Eaton, J. (1999). Building brand image Consumers’ responses to negative word-of-mouth
through event sponsorship: The role of image transfer. communication: An attribution theory perspective. Journal

JSMVol. 30, No. 6, 2016


Three-Stage Model Sponsorship 627

of Consumer Psychology, 11( 1), 57–73. doi:10.1207/ performance, stars, and themoderating role of team
S15327663JCP1101_5 identification. European Journal of Marketing, 45( 4), 551–566.
Lau, G.T., & Ng, S. (2001). Individual and situational factors doi:10.1108/03090561111111334
influencing negative word‐of‐mouth behaviour. Canadian Olson,E.L. (2010).Does sponsorshipwork in thesameway indif-
Journal of Administrative Sciences/Revue Canadienne des ferent sponsorship contexts? European Journal of
Sciences de l’Administration, 18( 3), 163–178. Marketing, 44( 1/2), 180–199. doi:10.1108/03090561011008664
Lee, H.S., & Cho, C.H. (2009). The matching effect of brand Olson, E.L., &Thjømøe, H.M. (2011). Explaining and articulat-
and sporting event personality: Sponsorship implications. ing the fit construct in sponsorship. Journal of Advertising,
Journal of Sport Management, 23( 1), 41–64. doi:10.1123/ 40( 1), 57–70. doi:10.2753/JOA0091-3367400104
jsm.23.1.41 O’Reilly, N., Lyberger, M., McCarthy, L., Seguin, B., &
Lings, I.N., & Owen, K.M. (2007). Buying a sponsor’s brand: Nadeau, J. (2008). Mega-special-event promotions and
The role of affective commitment to the sponsored team. intent to purchase: A longitudinal analysis of the Super
Journal of Marketing Management, 23( 5–6), 483–496. Bowl. Journal of Sport Management, 22( 4), 392–409.
doi:10.1362/026725707X212784 doi:10.1123/jsm.22.4.392
LiPope, N.K., & Voges, K.E. (2000). The impact of sport Park, C., & Lee, T.M. (2009). Information direction, website
sponsorship activities, corporate image, and prior use on reputation and eWOM effect: A moderating role of
consumer purchase intention. Sport Marketing Quarterly, 9( 2), product type. Journal of Business Research, 62( 1), 61–67.
96–102. doi:10.1016/j.jbusres.2007.11.017
Lobo,A., Meyer, D., &Chester,Y. (2014). Evaluating consumer Park, C.W., Jun, S.Y., & Shocker, A.D. (1996). Composite
response associated with sponsorship of major sporting branding alliances: An investigation of extension and
events inAustralia. Sport, Business and Management: An feedback effects. JMR, Journal of Marketing Research, 33( 4),
Downloaded by Ebsco Publishing on 12/27/16, Volume 30, Article Number 6

International Journal (Toronto, Ont.), 4( 1), 52–70. 453–466. doi:10.2307/3152216


Madrigal, R. (2001). Social identity effects in a belief–atti- Pham, M.T. (1992). Effects of involvement, arousal, and plea-
tude–intentions hierarchy: Implications for corporate sure on the recognition of sponsorship stimuli. Advances in
sponsorship. Psychology and Marketing, 18( 2), 145– Consumer Research. Association for Consumer Research (U.
165. doi:10.1002/1520-6793(200102)18:2<145::AID- S.), 19( 1), 85–93.
MAR1003>3.0.CO;2-T Podsakoff, P.M., MacKenzie, S.B., Lee, J.Y., &Podsakoff, N.P.
Magnusen, M.J., Hong, S., & Mondello, M. (2011). Social (2003). Common method biases in behavioral research: A critical review
effectiveness and sport personnel: The impact of athlete of the literature and recommended remedies. The Journal of Applied
political skill and influence tactics on sport organization Psychology, 88( 5), 879–903.
CSR reputation and consumer advocacy intentions. International doi:10.1037/0021-9010.88.5.879
Journal of Sport Management and Marketing, 10( 1/2), Prendergast, G.P., Poon, D., &West, D.C. (2010). Match game:
61–82. doi:10.1504/IJSMM.2011.043619 Linking sponsorship congruencewith communication
Martinez, R.J., &Janney, J.J. (2015). Market reactions to corpo- outcomes. Journal of Advertising Research, 50( 2), 214–226.
rate sponsorships of European football kits: The doi:10.2501/S0021849910091361
moderating effects of firm congruence. Journal of Sport Rifon, N.J., Choi, S.M., Trimble, C.S., &Li, H. (2004). Congru-
Management, 29( 2), 211–222. doi:10.1123/JSM.2014-0123 ence effects in sponsorship: Themediating role of sponsor
Mazodier, M., &Merunka, D. (2012).Achieving brand loyalty credibility and consumer attributions of sponsor motive.
through sponsorship: The role of fit and self-congruity. Journal of Advertising, 33( 1), 29–42. doi:10.1080/00913
Journal of the Academy of Marketing Science, 40( 6), 367.2004.10639151
807–820. doi:10.1007/s11747-011-0285-y Rodgers, S. (2003). The effects of sponsor relevance on
McDaniel, S. (1999). An investigation of match-up effects consumer reactions to Internet sponsorships. Journal of
in sport sponsorship advertising: The implications of Advertising, 32( 4), 67–76. doi:10.1080/00913367.2003
consumer advertising schemas. Psychology and . 10639141
Marketing, 16( 2), 163–184. doi:10.1002/(SICI)15206793(199903)16:2<163::AID-MAR6>3.0.CO;2-Y
Roy, D.P., & Cornwell, T.B. (2004). The effects of consumer
knowledge on responses to event sponsorships. Psychology
Meenaghan, T. (2013). Measuring sponsorship performance: and Marketing, 21( 3), 185–207. doi:10.1002/mar.20001
Challenge and direction. Psychology andMarketing, 30( 5), Ruth, J.A., & Simonin, B.L. (2003). “Brought to you by Brand
385–393. doi:10.1002/mar.20613 A and Brand B”: Investigating multiple sponsors’ influence
Meng-Lewis, Y., Thwaites, D., & Pillai, K.G. (2013). Con- on consumers’ attitudes toward sponsored events.
sumers’ responses to sponsorship by foreign companies. Journal of Advertising, 32( 3), 19–30. doi:10.1080/0091
European Journal of Marketing, 47( 11/12), 1910–1930. 3367.2003.10639139
doi:10.1108/EJM-06-2010-0347 Scarpi, D. (2010). Does size matter? An examination of
Nadeau, J., O’Reilly, N., & Heslop, L.A. (2013). Linking small and large Web-based brand communities. Journal of
place, mega-event and sponsorship evaluations. Journal of Interactive Marketing, 24( 1), 14–21. doi:10.1016/j.
Product and Brand Management, 22( 2), 129–141. intmar.2009.10.002
doi:10.1108/10610421311321004 Simmons, C.J., & Becker-Olsen, K.L. (2006). Achieving mar-
Ngan, H.M., Prendergast, G.P., & Tsang, A.S. (2011). Link- keting objectives through social sponsorships. Journal of
ing sports sponsorship with purchase intentions: Team Marketing, 70( 4), 154–169. doi:10.1509/jmkg.70.4.154

JSMVol. 30, No. 6, 2016


628 Visentin, Scarpi, and Pizzi

Simonin, B.L., & Ruth, J.A. (1998). Is a company known mouth, and purchase intentions. International Journal of
by the company it keeps? Assessing the spillover effects of brand Retail & Distribution Management, 37( 4), 358–369.
alliances on consumer brand attitudes. doi:10.1108/09590550910948583
JMR, Journal of Marketing Research, 35( 1), 30–42. Tyebjee, T.T. (1979). Response time, conflict and involvement
doi:10.2307/3151928 in brand choice. The Journal of Consumer Research, 6( 3),
Skard, S., &Thorbjørnsen, H. (2013). Is publicity always better 295–304. doi:10.1086/208770
than advertising?The role of brand reputation in Veloutsou, C., & Moutinho, L. (2009). Brand relationships
communicating corporate social responsibility. Journal of through brand reputation and brand tribalism. Journal of
Business Ethics, 124( 1), 149–160. doi:10.1007/s10551-013-1863-3 Business Research, 62( 3), 314–322. doi:10.1016/j.
Speed, R., &Thompson, P. (2000). Determinants of sports spon- jbusres.2008.05.010
sorship response. Journal of the Academy of Marketing Visentin, M., &Scarpi, D. (2012). Determinants andmediators
Science, 28( 2), 226–238. doi:10.1177/0092070300282004 of the intention to upgrade the contract in buyer–seller
Thjømøe, H., Olson, E., & Brønn, P. (2002). Decision-making relationships. Industrial Marketing Management, 41( 7),
processes surrounding sponsorship activities. Journal of 1133–1141. doi:10.1016/j.indmarman.2012.05.001
AdvertisingResearch, 42( 6), 6–15. doi:10.2501/JAR.42.6.6 Wang, A., & Muehling, D.D. (2012). The moderating influence
Till, B.D., & Nowak, L.I. (2000). Toward effective use of brand status and source confirmation on third-party
of cause-related marketing alliances. Journal of endorsement effects in advertising. International Journal of
Product and Brand Management, 9( 7), 472–484. Advertising, 31( 3), 605–622. doi:10.2501/IJA-31-3-605-622
doi:10.1108/10610420010351394 Wolfsteiner, E., Grohs, R., &Wagner, U. (2015). What drives
Tsiotsou, R., & Alexandris, K. (2009). Delineating the ambushmarketer misidentification? Journal of Sport
outcomes of sponsorship: Sponsor image, word of Management, 29( 2), 137–154. doi:10.1123/JSM.2014-0122
Downloaded by Ebsco Publishing on 12/27/16, Volume 30, Article Number 6

JSMVol. 30, No. 6, 2016


Copyright of Journal of Sport Management is the property of Human Kinetics Publishers, Inc. and its
content may not be copied or emailed to multiple sites or posted to a listserv without the copyright
holder's express written permission. However, users may print, download, or email articles for
individual use.

You might also like