RECHELL S.

CRASKIT
Tutor/Teacher

victoria.diamond32@gmail.com Phone Number

victoria.diamond32@gmail.com Phone Number: +639758789412

Work Experience
Telemarketer/Office Assistant

Crown Regency Hotel Mar / 2011 – May/ 2013 Cebu City, Philippines

 Answered inquiries by clarifying desired information, researching, locating, and

providing information.
 Resolved problems by clarifying issues, researching and exploring answers and
alternative solutions, implementing solutions, escalating unresolved problems.
 Fulfilled requests by clarifying desired information, completing transactions, forwarding
requests.
 Sold additional services by recognizing opportunities to up-sell accounts, explaining
new features.
 Kept the equipment operational by following established procedures, reporting
malfunctions.
 Enhanced organization reputation by accepting ownership for accomplishing new and
different requests, exploring opportunities to add value to job accomplishments.
 Coordinated between billing department and customers to resolve problems.
 Maintained safe and clean working environment by complying with procedures, rules,
and regulations.

Part Time Teacher

JPB Private School Jan / 2014 - Feb / 2015 Libagon, Southern Leyte, Philippines

Education

BSED Major in Biology

Southern Leyte State University Tomas Oppus- June/2004- March/2008

San Isidro, Tomas Oppus, Southern Leyte, Philippines

MAT- Natural Science ( 36 Units)

Southern Leyte State University- Main Campus Sogod- October/2019- Jan/2021

Sogod, Southern Leyte, Philippines
Skills

 Sales and Marketing

 Outbound Marketing
 CPR & First Aid Certified
 Excellent Computer Knowledge
 Conflict resolution Client relations

Languages

 English