International Journal of Electrical, Electronics and Computers

Vol-6, Issue-3 | May-Jun, 2021

Available: https://aipublications.com/ijeec/
Peer-Reviewed Journal

Medical Assistant Design during this Pandemic Like

Covid-19
Kshitij Chouhan, Mukul Porwal, Rahul Gupta, Rahul Mehta, Loveleen Kumar

1,2,3,4B.Tech Students, Department of Computer Science and Engineering, Global Institute of Technology, Jaipur, Rajasthan, India.
5Assistant Professor, Department of Computer Science and Engineering, Global Institute of Technology, Jaipur, Rajasthan, India.

Received: 02 Jun 2021; Accepted: 18 Jun 2021; Date of Publication: 23 Jun 2021
©2021 The Author(s). Published by Infogain Publication. This is an open access article under the CC BY license
(https://creativecommons.org/licenses/by/4.0/).

Abstract— In the current world scenario, individuals square measure additional involved regarding their health.
However, it's terribly troublesome to get consultation with the doctor just in case of any health problems. Since
the invention of the Coronavirus (nCOV-19), it's become a world pandemic. At an equivalent time, it's been a
good challenge to hospitals or health care employees to manage the flow of the high variety of cases. particularly
in remote areas, it's becoming tougher to consult a doctor once the immediate hit of the epidemic has occurred.
So, to steer an honest life, care is incredibly vital. The planned plan is to form a medical chatbot victimization
Machine Learning algorithm which will diagnose the illness and supply basic details regarding the illness before
consulting a doctor. Several studies will solve this downside with some reasonably chatbot or health assistant.
This project report proposes a colloquial care larva that's designed to order, counsel and provides data on
generic medicines for diseases to the patients. During this paper, we would like to explore and deepen additional
information regarding chatbots that would facilitate individuals to urge an equivalent and correct treatment as a
doctor would do. In addition, presenting a virtual assistant may live with the infection severity and connect with
registered doctors once symptoms become serious.
Keywords— Chatbot Health service, Prediction, Pattern matching, Disease, Query processing.

I. INTRODUCTION and machines with the intervention of language process

We have seen robot’s activity and capital punishment jobs
while not human help in over the last ten years. Not simply
the mechanical robots however additionally machine-
controlled programs which might modify their output
supported self-learning. Use of machine learning is
increasing hugely within the industry. There are multiple
industries that have considerably wedged through machine
learning. The tending sector isn't completely different.
Without delay Machine learning or AI is getting used in
diagnosing and treatment. Use of Pattern matching has
accumulated in sickness detection supported health
knowledge. the combination of Machine Learning in
tending with a Chabot as your doctor is about to witness a
major paradigm shift.
After the increase of the net and mobile apps, virtual
chatbot applications are the newest inventions of digital
style. These applications are unit documented for
automatic informal agents that run on programming or a
sort of computer science (AI) interaction between the users
(NLP). Chatbots are probably spoken because of the most
promising and advanced style of human-machine
interactions. Eventually, these virtual agents are becoming
concerned within the main international sectors like health
care, banking, education, agriculture, etc. The health care
sector is closely related to human interaction, and it
appears unreasonable that informal AI applications like
chatbots are a lot of rife. Hospital director’s area unit
payment their day in appointment planning and respondent
routine queries of patients. continued or repetition of
consonant actions and words is neither necessary nor
productive. Such jobs may be simply finished larva
applications. It's obvious that patient feedback assessments
are doable by grouping user responses to keep up smart
patient flow. Within the prevalence of great pandemics
like novel Coronavirus (nCOV-19), health bots are a unit
useful as a supplement to private clinical care or
immediate medication Through chat bots one will
communicate with text or voice interface and find reply
through computer science. Typically, a talk larva can

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Kshitij Chouhan et al.
communicate with a true person. Chat bots are a unit
utilized in applications like ecommerce client service,
decision centers and web diversion. Chatbot’s area unit
programs designed to mechanically have interaction with
received messages.
Chat bots are often programmed to reply in a constant
manner on every occasion, to reply otherwise to messages
containing sure keywords and even to use machine
learning to adapt their responses to suit matters. A
developing range of hospitals, nursing homes, and even
personal centers, presently utilize on-line Chat bots for
human services on their sites. These bots connect with
potential patients visiting the positioning, serving to
discover specialists, booking their appointments, and
obtaining them access to the proper treatment. A milliliter
model must be created whereby we have a tendency to
might provide any text input and on the idea of coaching
information it should analyze the symptoms. A supervised
supply Regression machine learning formula is often
enforced to coach the model with information sets
containing numerous disease CSV files. The goal is to
match outputs of assorted models and recommend the
simplest model which will be used for symptoms in real-
world inputs. The information set contains a CSV file
having all diseases compiled along. The supply regression
formula in milliliter permits the United States to method
the information with efficiency. The goal here is to model
the underlying structure or distribution of the information
so as to find out a lot from the coaching set. In any case,
the employment of AI in AN trade wherever individuals’
lives may be in question, still starts misgivings in people.
It brings up problems regarding whether or not the tasks
mentioned above need to be allotted to human employees.
This attention chatbot system can facilitate hospitals to
produce attention support on-line 24x7, it answers deep
moreover as general queries. It additionally helps to come
up with leads and mechanically delivers the data that ends
up in sales. By asking the queries serial it helps patients by
guiding what specifically he/she is trying to find.
● PURPOSE & SCOPE
The purpose of this project is to collect the patients’
medical history of records and filter it appropriately by
applying data preprocessing techniques. Once the data
comes into the structured shape it can then be fed into the
relational database structure of MS Excel file. The admin
also needs to monitor the predictions and replies of the
model to ascertain quality.
● TECHNOLOGY USED
Machine Learning (ML) is the computerized approach to
analyzing machine work that supports a collection of
theories and a collection of technologies. And, being an
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Medical Assistant design during this Pandemic Like COVID-19
awfully active space of analysis and development, there's
not one agreed-upon definition that will satisfy everybody,
however there are some aspects, which might be a part of
any knowledgeable person’s definition. The definition
principally offers is:
DEFINITION: Ability of a machine to boost its own
performance through the utilization of a code that employs
AI techniques to mimic the ways in {which} by which
humans appear. Machine Learning (ML) could be a
subfield of AI (AI) that considerations developing process
theories of learning and building learning machines. The
goal of machine learning, closely let alone the goal of AI,
is to attain an intensive understanding concerning the
character of the training method (both human learning and
alternative varieties of learning), concerning the process
aspects of learning behaviors, and to implant the training
capability in laptop systems. Machine learning has been
recognized as central to the success of AI, and its
applications in numerous areas of science, engineering and
society.
● ALGORITHMS USED
DECISION TREE CLASSIFIER:
Decision tree is the most powerful and widespread tool for
classification and prediction. A choice tree could be a flow
chart like tree structure, wherever every internal node
denotes a check on Associate in Nursing attribute, every
branch represents Associate in Nursing outcome of the
check, and every leaf node (terminal node) holds a
category label.
A tree may be “learned” by cacophonous the supply set
into subsets supported AN attribute worth taking a look at.
This method is continual on every derived set in a very
algorithmic manner known as algorithmic partitioning.
The rule is completed once the set at a node all has
constant worth of the target variable, or once cacophonous
not adds worth to the predictions. the development of a
choice tree classifier doesn't need any domain information
or parameter setting, and so is acceptable for explorative
information discovery. call trees will handle high
dimensional information. In general, the choice tree
classifier has smart accuracy. call tree induction could be a
typical inductive approach to be told information on
classification.
STRENGTHS AND WEAKNESS OF DECISION
TREE APPROACH
The strengths of decision tree methods are:
• Decision trees square measure ready to generate
comprehendible rules.
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Kshitij Chouhan et al.
• Decision trees perform classification while not requiring
a lot of computation.
• Decision trees square measure ready to handle each
continuous and categorical variable.
• Decision trees offer a transparent indication of that field
square measure most significant for prediction or
classification.
The weaknesses of decision tree methods:
• Decision trees are a unit less applicable for estimation
tasks wherever the goal is to predict the worth of never-
ending attributes.
• Decision trees are a unit vulnerable to errors in
classification issues with several categories and a
comparatively tiny range of coaching examples.
• Decision trees will be computationally overpriced to
coach. The method of growing a call tree is
computationally overpriced. At every node, every
candidate cacophonous field should be sorted.
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II. METHODOLOGY
The Health-Care Chatbot System ought to be written in
Python, GUI links and a straightforward, accessible
network API. The system should offer a capability for
simultaneous operation and system style mustn't introduce
measurability problems with respect to the amount of
surface computers, tablets or displays connected at any
time. the top system ought to additionally provide
seamless recovery, while not information loss, from
individual device failure. There should be a robust audit
chain with all system actions logged. whereas interfaces
are price noting that this method is probably going to
evolve to what's out there. Thereupon in mind, the
foremost pliable and transportable technologies ought to
be used for the implementation. The system has criticality
to this point because it could be a live system. If the
system is down, then customers should not notice, or
notice that the system recovers quickly (seconds). The
system should be reliable enough to run, crash and bug
free a lot of or less indefinitely, or facilitate error recovery
sturdy enough such glitches are ne'er discovered to its end-
users.
PROJECT DESIGN
ScreenShots:
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Kshitij Chouhan et al.
III. RESULTS
We can conclude that this system gives the accurate result.
As we are using a large dataset which will ensure better
performance.
Thus we build up a system which is useful for people or
hospitals to help the users to freely ask medical doubts and
concerns over text. System will get output for the disease.
Users can get related answers displayed on software and
refer it for analysis.
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Medical Assistant design during this Pandemic Like COVID-19
IV. CONCLUSION
In conclusion the chatbot or healthcare bot was
successfully able to understand user/patients healthcare
related queries and lead the conversation to final diagnosis
by an effective text based diagnostic technique. It applied
various Machine Learning algorithms in background for
effective text analysis. As a future scope we are working
on adding more intents and better specification of entities
to cover more symptoms and to make chatbot able to
diagnose more diseases.
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Kshitij Chouhan et al. Medical Assistant design during this Pandemic Like COVID-19

V. ACKNOWLEDGEMENT
This work has been carried out by a team of 4 students,
studying Engineering in Computer Science. Under the
Guidance of Mr. Loveleen Kumar at Global Institute of
Technology, Jaipur affiliated to R.T.U. We would like to
thank Mr. Loveleen Kumar for his support and motivation
to publish this paper. We will also like to thank various
other individuals without whom this collaboration and
Research could not have been possible.

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