What is emotional intelligence?

"Emotional intelligence includes the ability to engage in sophisticated information

processing about one's own and others' emotions and the ability to use this
information as a guide to thinking and behavior.
People high in emotional intelligence have:

1. Empathy – they can understand other people's emotions.

2. Motivation – they can quickly motivate themselves.
3. Self-awareness – they recognize their own emotions.
4. Self-regulation – they can control their emotions.
5. Social skills – they know the appropriate responses to people's emotions.