Professional Documents
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Https Ecf FLND Uscourts Gov Doc1 04918725698
Https Ecf FLND Uscourts Gov Doc1 04918725698
Https Ecf FLND Uscourts Gov Doc1 04918725698
Plaintiff,
Defendants.
________________ /
COMPLAINT
Personal Representative, and by and through undersigned counsel, hereby sues Defendants, ST.
COLLINS, brings this case on behalf of the Estate and survivors of Shirley Collins, as defined by
the Florida Wrongful Death Act. A copy of her Letters of Administration is attached hereto as
Exhibit "A."
Case 1:22-cv-00064-RH-GRJ Document 1-1 Filed 03/09/22 Page 4 of 31
limited liability company, that was active and doing business in the State of Florida.
conducted, managed, operated and/or maintained ST. AUGUSTINE PLANTATION during the
period of SHIRLEY COLLINS' residency and at all times material hereto was the licensee of the
assisted living facility pursuant to Chapter 429, Part I, Florida Statutes (although the State of
Florida, Agency for Health Care Administration license errantly displays ST. AUGUSTINE
Delaware limited liability corporation, that was active and doing business in the State of Florida.
was, after 9/30/16, substantially involved in the management of, and/or consultation with the
assisted living facility known as ST. AUGUSTINE PLANTATION and had certain oversight
owed a duty to SHIRLEY COLLINS to exercise reasonable care in its management or consulting
and other activities that pertain to the facility, as described in Chapter 429, Part I, Florida
Statutes.
limited liability corporation, that was active and doing business in the State of Florida.
beginning on or about 1/1/17, substantially involved in the management of, and/or consultation
Case 1:22-cv-00064-RH-GRJ Document 1-1 Filed 03/09/22 Page 5 of 31
with the assisted living facility known as ST. AUGUSTINE PLANTATION, as a sub-manager
through a service agreement with CAPITAL HEALTH GROUP MANAGEMENT, LLC, and
had certain oversight and responsibilities for the overall management of the facility.
to SHIRLEY COLLINS to exercise reasonable care in its management or consulting and other
activities that pertain to the facility, as described in Chapter 429, Part I, Florida Statutes.
limited liability corporation, that was active and doing business in the State of Florida. Pursuant
to §48.181, Florida Statutes, the State of Florida Secretary of State is CAPITAL HEALTH
known as ST. AUGUSTINE PLANTATION and had certain oversight and responsibilities for
the overall management of the facility, including but not limited to the hiring of various sub-
managers.
to SHIRLEY COLLINS to exercise reasonable care in its management or consulting and other
activities that pertain to the facility, as described in Chapter 429, Part I, Florida Statutes.
was responsible for the operation and maintenance of ST. AUGUSTINE PLANTATION
including the management of all staff and the provision of appropriate care to all residents
Preliminary Allegations
15. At all times material hereto, SHIRLEY COLLINS, was a person over sixty (60)
years of age who suffered from the infirmities of aging to the extent that she was impaired in her
16. Defendants' actions and omissions as described herein resulted in the infliction of
physical and/or psychological injury to the Plaintiff, so as to constitute abuse, neglect and/or
exploitation of the elderly (definitions: as those terms are defined in Chapter 415, Florida
Statutes).
as to constitute abuse, neglect and/or exploitation of the elderly (definitions: as those terms are
Conditions Precedent
18. To the extent the allegations set forth herein fall under the requirements of
§429.294, FLA.STAT.,if at all, Plaintiff has fully complied with pre-suit notice and investigation
requirements therein.
19. By the undersigned signature of the attorney filing this action, Plaintiffs counsel
certifies that he has made a reasonable investigation which gives rise to a good faith belief that
there has been negligence in the care and treatment of SHIRLEY COLLINS, as well as
and that grounds exist for an action against each named Defendant.
Case 1:22-cv-00064-RH-GRJ Document 1-1 Filed 03/09/22 Page 7 of 31
Factual Background
20. SHIRLEY COLLINS was first admitted to the facility known as ST.
AUGUSTINE PLANTATION, located at 2507 Old St. Augustine Road, Tallahassee, Leon
County, Florida, on about May 31, 2016, where she remained in the sole custody and control of
these Defendants, and in primary residence (except for intermittent hospitalizations) until
21. At the time of her admission, she had left-sided weakness and expressive
dysphasia caused by a recent stroke, necessitating her need for fall precautions. Additionally,
22. At the time of her admission, she paid $3,500/month, and another $185/month for
an individualized care plan, however, the individualized care plan was never done, or if done, it
was not updated as her needs became better known over the course of time.
23. Although she took daily medications as most people of her years, and although
daily medication observation records are required by standards of care in the industry and the
Florida Administrative Code, SHIRLEY COLLINS' chart at St. Augustine Plantation contains
no daily medication observation records (or MARs, as they are commonly referred to).
24. SHIRLEY COLLINS had a fall on the overnight shift of December 4-5, 2017.
This was at least her 61h fall at the facility under the management of Defendant, GRIFFIN, but
the first to result in broken bones. Ms. COLLINS suffered a fractured left humerus which
required hospitalization, followed by a period of rehab before her return to the St. Augustine
25. Despite falls on at least 5 occasions prior to the fall that resulted in a broken ann,
as described above, no written service plan was prepared and/or updated and reflected within the
resident chart.
26. By December of 2018, MS. COLLINS had a suite With a shared bathroom; her
suitemate was a lady suffering from bowel issues which required her to spend excessive time in
their suite's shared bathroom. Defendants made no accommodation for MS. COLLINS, other
than to direct her to seek her own bathroom and toilet relief in the public bathroom of the lobby
when her suite's bathroom was occupied. On December 25, 2018, Ms. COLLINS experienced a
fall in the bathroom in the lobby, where she was eventually found by a passerby.
27. On January 13, 2019, SHIRLEY COLLINS was found to have a large hematoma
on her forehead, the result of a fall. The circumstances surrounding the fall are unknown
because of the lack of documentation, and the fall precautions taken, if any, by the Defendants
28. On Thanksgiving Day, 2019, SHIRLEY COLLINS' daughter visited her mother
who proceeded to complain that "an aide was beating" her and demonstrated with hard slapping
on her legs. Her daughter immediately contacted the Executive Director GRIFFIN who came
several days later to interview MS. COLLINS. During the interview, Ms. COLLINS again
showed how her legs were being hit. GRIFFIN concluded and explained that the aide was
"slapping on her leg, to get her up" and assured the family that the aide had been counseled and
would receive additional training. Although these events are of the nature of potential abuse that
requires notification to DCF, the events were not reported to DCF, and Ms. COLLINS' chart is
completely void of any narrative notes between 11/6/19 and 4/16/20, or any other comment on
this subject.
Case 1:22-cv-00064-RH-GRJ Document 1-1 Filed 03/09/22 Page 9 of 31
29. On March 18, 2020, MS. COLLINS' daughter Ginny received a call from staff to
notify her that MS. COLLINS had fallen. When family inquired about her well-being following
this fall, MS. GRIFFIN only reported that no fall "was documented." Throughout the course of
her residency at St. Augustine Plantation, SHIRLEY COLLINS experienced at least 21 falls, all
of which resulted in embarrassment and impugned her dignity, some of which also resulted in
COVID-19 issues:
30. On January 11, 2021, SHIRLEY COLLINS' roommate tested positive for
COVID-19. Although MS. COLLINS had a history of a-fib which placed her at greater risk for
complications, MS. COLLINS was not moved to a safe private or quarantined room but was left
31. St. Augustine Plantation staff failed to adequately monitor SHIRLEY COLLINS
in the days following her roommate's positive diagnosis for COVID-19. Although she tested
negative on multiple occasions, she also predictably contracted COVID-19, a disease known to
be highly contagious.
32. On January 19, 2021, SHIRLEY COLLINS was transferred to Capital Regional
Medical Center (CRMC) where her diagnosis included COVID-19, a urinary tract infection, and
acute kidney injury (the acute kidney injury was most probably due to dehydration). By January
25, 2021, her condition had deteriorated significantly, and the CRMC medical staff
recommended that she be moved to a "comfort measures only" status; after reflection of MS.
33. On the evening of January 27, 2021, SHIRLEY COLLINS died. Her cause of
death, according to the Death Certificate, was Hypoxic Respiratory Failure due to COVID-19
Infection.
34. If SHIRLEY COLLINS had not been left alone in a small room with a COVID-
positive roommate, more likely than not, she would not have contracted COVID at that time.
down the hallway where Ms. COLLINS and her roommate resided was the source of the COVID
COUNTI
Non-Death-Resulting (or Non-Lethal) Damages
Against ST. AUGUSTINE PLANTATION OPERATOR, LLC,
CHG MANAGEMENT ST. AUGUSTINE PLANTATION, LLC,
MILESTONE RETIREMENT COMMUNITIES, LLC, and
CAPITAL HEALTH GROUP MANAGEMENT, LLC
36. Plaintiff realleges and reasserts paragraphs l through 23 and 26 through 35 above,
37. This is a survival action, for those damages caused by the conduct of these
Defendants, as complained of and described herein, that caused injury or harm to SHIRLEY
GRIFFIN had a statutorily mandated responsibility and duty to provide SHIRLEY COLLINS her
39. Defendants and their agents (actual or apparent) and employees had a duty to
exercise reasonable care with regard to their provision of and for SHIRLEY COLLINS'
Case 1:22-cv-00064-RH-GRJ Document 1-1 Filed 03/09/22 Page 11 of 31
residents' rights. Further, to the extent nurses were the agents (actual or apparent) or employees
of Defendants and provided for SHIRLEY COLLINS' residents' rights, those nurses had a duty
to exercise that level of care, skill, and treatment which, in light of all relevant surrounding
nondelegable.
above, Defendants breached their duties of care to SHIRLEY COLLINS by their acts and
omissions which include, but are not necessarily limited to, the following:
a. The failure to take adequate and appropriate safeguards and precautions to protect
SHIRLEY COLLINS from falling;
b. The failure to protect SHIRLEY COLLINS from falling and being injured by falls
in the facility;
c. The failure to provide adequate and appropriate services for SHIRLEY COLLINS
at the facility;
d. The failure to provide timely care and treatment to SHIRLEY COLLINS;
e. The failure to protect SHIRLEY COLLINS from abuse and neglect;
f. The failure to treat SHIRLEY COLLINS with dignity and respect;
g. The failure to provide adequate and appropriate documentation for SHIRLEY
COLLINS in the chart maintained at the facility;
h. The failure to provide a safe and secure environment.
1. The failure to provide adequate and appropriate staffing to meet the needs of
SHIRLEY COLLINS;
j. failing to properly train, schedule and retain staff;
k. failing to protect the dignity of SHIRLEY COLLINS; and
I. failing to protect the privacy of SHIRLEY COLLINS.
42. As a direct and proximate result of the conduct as described above. SHIRLEY
Damages
COLLINS suffered bodily injury and resulting pain and suffering, disability, disfigurement, loss
Case 1:22-cv-00064-RH-GRJ Document 1-1 Filed 03/09/22 Page 12 of 31
of capacity for the enjoyment of life, the expense of medical care and treatment, and the
MANAGEMENT, LLC, for all allowable damages, costs, and such other relief as may be
COUNT II
Alternative Death-Resulting (Legal) Damages
Against
ST. AUGUSTINE PLANTATION OPERA TOR, LLC,
CHG MANAGEMENT ST. AUGUSTINE PLANTATION, LLC,
MILESTONE RETIREMENT COMMUNITIES, LLC, and
CAPITAL HEALTH GROUP MANAGEMENT, LLC
44. Plaintiff realleges and reasserts paragraphs 1 through 22, and 30 through 35
GRIFFIN had a statutorily mandated responsibility and duty to provide SHIRLEY COLLINS her
46. Defendants and their agents (actual or apparent) and employees had a duty to
exercise reasonable care with regard to their provision of and for SHIRLEY COLLINS'
residents' rights. Further, to the extent nurses were the agents (actual or apparent) or employees
of Defendants and provided for SHIRLEY COLLINS' residents' rights, those nurses had a duty
Case 1:22-cv-00064-RH-GRJ Document 1-1 Filed 03/09/22 Page 13 of 31
to exercise that level of care, skill, and treatment which, in light of all relevant surrounding
nondelegable.
above, Defendants breached their duties of care to SHIRLEY COLLINS by their acts and
omissions which include, but are not necessarily limited to, the following:
a. The failure to move SHIRLEY COLLINS from her room once her roommate was
reasonably believed to be COVID positive;
b. The failure to take adequate and appropriate infection control measures as was
required under the circumstances to protect SHIRLEY COLLINS from a known
COVID-19 exposure;
c. The failure to take adequate and appropriate steps to protect SHIRLEY COLLINS
from COVID-19 while residing in the facility;
d. The failure to provide adequate and appropriate documentation with SHIRLEY
COLLINS's at the facility;
e. The failure to provide timely care and treatmenfto SHIRLEY COLLINS;
f. The failure to protect SHIRLEY COLLINS from neglect;
g. The failure to provide a safe and secure environment.
h. The failure to provide safe, adequate and appropriate staffing to meet the needs of
SHIRLEY COLLINS; and
1 failing to properly train, schedule and retain staff.
49. As a direct and proximate result of the conduct as described above, and the
Damages
50. As to those damages that are the result of the conduct complained of herein as
described above, that caused or contributed substantially to causing the death of SHIRLEY
COLLINS, Plaintiff will elect, pursuant to §429.29, FLA. STAT.,either survival damages or
wrongful death damages, each described below, such election which will be made at such time as
is appropriate.
Case 1:22-cv-00064-RH-GRJ Document 1-1 Filed 03/09/22 Page 14 of 31
51. As a result of the conduct complained of herein as described above that caused, or
contributed substantially to causing, the death of SHIRLEY COLLINS, the Estate of SHIRLEY
52. As a further result of the conduct complained of herein as described above that
caused, or contributed substantially to causing, the death of SHIRLEY COLLINS, her children,
MARTHA ALLEN C. HEITZ, GINNY COLLINS FARRAR, CATHY COLLINS and PHELPS
COLLINS, potential beneficiaries of a recovery for wrongful death, suffered the loss of their
mother's support and services, the loss of parental companionship, instruction and guidance, and
mental pain and suffering, and they will continue to suffer such losses in the future.
53. As a result of the conduct complained of herein as described above that caused, or
contributed substantially to causing, the death of SHIRLEY COLLINS, she suffered during her
lifetime prior to her death from bodily injury and resulting pain and suffering, disability,
disfigurement, mental anguish, loss of capacity for the enjoyment of life, medical and nursing
MANAGEMENT, LLC, and MEGAN GRIFFIN for all allowable damages, costs, and such other
relief as may be deemed just and proper. Plaintiff further demands a trial by jury.
Case 1:22-cv-00064-RH-GRJ Document 1-1 Filed 03/09/22 Page 15 of 31
COUNT III
55. At all times material hereto, SHIRLEY COLLINS was a "vulnerable adult" as
defined by §415.102(28), Florida Statutes. SHIRLEY COLLINS was 88 years old when she was
admitted to ST. AUGUSTINE PLANTATION. She was unable to perform the normal activities
of daily living and to provide for her own care and protection.
56. MEGAN GRIFFIN was for SHIRLEY COLLINS' a "caregiver" as that term is
defined by §415.102(5), FLA.STAT., and owed SHIRLEY COLLINS a duty to protect her from
abuse and neglect, as those terms are defined in §415.102, Florida Statutes. MEGAN GRIFFIN
voluntarily undertook certain responsibilities for SHIRLEY COLLINS (and the other residents at
St. Augustine Plantation), including but not limited to: participating in creating the day-to-day
operating procedures for St. Augustine Plantation; participating in creating policies and
procedures for the nursing staff, aides and assistants, and directors or nursing services (also
policies for St. Augustine Plantation; participating in creating policies and procedures for
resident admissions, care plans, activities and COVID-19 planning and responses at St.
Augustine Plantation; participating in setting the budget for staffing, maintenance and other day-
to-day necessities for the residents of St. Augustine Plantation; and participating in determining
where improvement is needed in the care provided to the residents of St. Augustine Plantation,
57. MEGAN GRIFFIN failed to provide the care, supervision, and services necessary
Case 1:22-cv-00064-RH-GRJ Document 1-1 Filed 03/09/22 Page 16 of 31
to maintain the physical and mental health of SHIRLEY COLLINS, including, but not limited to,
shelter, supervision, staffing and medical services, that a prudent person would consider essential
for SHIRLEY COLLINS' wellbeing. She failed also to make a reasonable effort to protect
59. Pursuant to §415.1111, Florida Statutes, a vulnerable adult who has been
neglected or abused by a caregiver has a cause of action against any perpetrator and may recover
60. MEGAN GRIFFIN neglected (as that term is defined by §415.102(16), FLA.
STAT.) SHIRLEY COLLINS by her failures and/or omissions which include, but are not
d) Failing to operate and manage the St. Augustine Plantation facility in such
a manner that there was appropriate levels of staff on duty to meet the
needs of MS. COLLINS; and/or
61. As a direct and proximate result of the neglect described herein, SHIRLEY
COLLINS suffered actual damages, including physical injury, mental distress, and death by
Case 1:22-cv-00064-RH-GRJ Document 1-1 Filed 03/09/22 Page 17 of 31
COVID. Pursuant to §415.1111, Fla. Stat., SHIRLEY COLLINS's Estate is entitled to recover
pursuant to §415.1111, FLA.STAT.,seeks attorney fees, actual damages (and reserves the right to
seek punitive damages at such time as is appropriate) for the deprivation of or infringement on
COLLINS' actual damages, costs of the action, and attorney's fees. Plaintiff further demands a
trial by jury.
Deceased.
LETTERS OF ADMINISTRATION
(single personal representative)
Florida, died on January 27, 2021, owning assets in the State of Florida, and
representative of the estate of the decedent and has performed all acts prerequisite
ANN COLLINS duly qualified under the laws of the State of Florida to act as
with full power to administer the estate according to law; to ask, demand, sue for,
recover and receive the property of the decedent; to pay the debts of the decedent
BarFormNo. P-3.0700
e>FloridaLawyersSupportServices.Inc.
Januaryl, 2020 EXHIBIT
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Case 1:22-cv-00064-RH-GRJ Document 1-1 Filed 03/09/22 Page 19 of 31
as far as the assets of the estate will permit and the law directs; and to make
ANTHONY B. MILLER
Circuit Judge