STEVEN M NAPLES

CATERING

CONTACTS PROFESSIONAL
ACCOMPLISHMENTS
Catering, 2016–present
Panera Bread
669 My Dr ive
 Communicated to the banquet manager/chef the needs of the clients.
Ne w Y or k, N Y 10013
 Developed annual sales budget with restaurant team.

 Sent to the general manager, director of operations, VP restaurant operations, and

( 347) 387- 4995
director of marketing.

 Worked in a way that minimized risks to the health and safety and security of self
ste ve n@ xyz ma il.c om and others.

 Coordinated sales efforts between hotel sales department and catering/private

dining sales.
ste ve n.c om

CAREER
OBJECTIVE
To secure a position as Catering with a
reputable company where my skills can
grow and help strengthen the company.
Catering, 2014–2016
Ruby Tuesday
 Prepared and submitted PACE/LOST BUSINESS reports monthly.
 Ensuring the work had been completed to a high standard.
 Maintained a high level of customer satisfaction and quality standards.

 Conducted appropriate weekly communication meetings with operation team to

ensure successful events.

 Negotiated and achieved maximum revenue/profit while satisfying client’s

needs.
 CONTACTS PROFESSIONAL
ACCOMPLISHMENTS
Catering, 2012–2014
Zoes Kitchen
669 My Dr ive
Ne w Y or k, N Y 10013
 Implemented and reviewed weekly/monthly sales activity reports from sales

managers.

 Managed area of responsibility to meet financial objectives.

( 347) 387- 4995
 Carried out food safety and equipment checks as required by the Bake and

Bite worksheets.

ste ve n@ xyz ma il.c om  Conducted and maintained appropriate trace/follow-up systems for all sales

activity.

 Developed directly yearly/quarterly marketing plan to meet and exceed

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budgeted sales goal.

EDUCATION
Bachelor's Degree in Hotel
Management, 2012
Jacksonville State University,
Jacksonville, AL
SUMMARY OF
QUALIFICATIONS
 Exceptional experience in s hospitality industry.
 Familiar with property, space, capacities, and concept/food style (menus).
 Familiar with the local market.

 Profound knowledge of sales/negotiation/closing process.

 Outstanding knowledge of sister properties and Kimpton Restaurant Group.

 Deep knowledge of catering and commercial kitchen operations.

 Huge knowledge of projection, budgeting, and cost estimation.

 Proficient in understanding of the fire evacuation procedures for the student’s

union.

 Extreme ability to read, analyze, and interpret common journals, financial reports,

and sales.

 Immense ability to respond to common inquiries and complaints from customers.

 Outstanding ability to effectively present information to public groups and

corporate accounts.

 Remarkable ability to calculate figures and amounts such as discounts, interest,

commissions, proportions, percentages, area, circumference, and volume.

 Ability to solve practical problems and deal with a variety of concrete variables in

situations where only limited standardization exists.