Free Template - PDCA Cycle + Quality Storyboard

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Learn about the PDCA Cycle and how to use this famous management tool. In this Excel spreadsheet model, we have added the Quality
Storyboard (a method for illustrating the quality control process) so that you can use the examples of analytical questions and develop
your project for continuous improvement.

CHECK OUT THE MODEL AND OTHER TIPS BELOW:

 PDCA CYCLE ANALYSIS + QUALITY STORYBOARD

Learn about the PDCA Cycle and how to use this famous management tool. In this Excel spreadsheet model, we have added the Quality
Storyboard (a method for illustrating the quality control process) so that you can use the examples of analytical questions and develop
your project for continuous improvement.

CHECK OUT THE MODEL AND OTHER TIPS BELOW:

PLAN

IDENTIFY: Define the problem clearly. Identify current methods, standards and procedures.
OBSERVE: Describe the problem and look at its characteristics from different points of view.
ANALYSE: Investigate and confirm the real causes, not the effects of the problem. Evaluate possible alternatives to eliminate the cause.
ACTION PLAN: Document an action plan to prevent (or minimize) the cause of the problem. Set goals, schedule and methods.

DO

EXECUTE: Perform the steps defined in the action plan. Observe and compare the predicted and accomplished schedule.

CHECK

VERIFY: Monitor the results and if there is no preventing the cause, go back to "NOTES" and make corrections.
 ACT

STANDARDIZE: Use the standard adopted to prevent the reappearance of the problem.
CONCLUSION: Measure the results, validate the problem solving process, and apply incremental continuous improvements.

Learn about other continuous improvement tools for your business:

SWOT Analysis
Kaizen 5S Methodology
the Quality
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OK?

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 PLAN - (PDCA CYCLE + QS)

IDENTIFY

- Identify and define problem clearly.

- Evaluate the importance of the problem.
- Identify the current standard methods, procedures.

OBSERVE

- Investigate the characteristics and details of the problem.

- Define the relevance of the problem.
- Broaden your vision. Assess the situation from various points of view.
- Talk to people who will act directly on the execution and broaden your perception of the actual present situation.
 ANALYZE

- Find out the real causes of the problem.

- Often the effect is taken as the cause. Try to differentiate.
- Evaluate possible solutions and alternatives.
- Identify objective actions that touch the cause, not the effect.

ACTION PLAN

- Define an action plan to prevent (or minimize) the causes of the problem.
- Set goals to achieve and a schedule to follow.
- Define the methods to use.
- Be clear what the results achieved will mean.
- Define the responsible for each step / goal.
- Record this plan in a document.
 DO - (PDCA CYCLE + QS)

EXECUTE

- Train people to interpret the plan and work with focus.

- Get feedback from each person involved in understanding the plan.
- Perform the steps defined in the action plan.
- Observe and compare the predicted and accomplished schedule.
- Compare also qualitative aspects. Make sure that the people involved have a clear understanding of the plan.
- Make sure that the people involved give feedback on understanding details for the execution of the plan.
 CHECK - (PDCA CYCLE + QS)

VERIFY

- Monitor results and create indicators.

- Check results and check for cause prevention.
- If there is no effect on the cause, go back to the observation step of the letter "P" in the PDCA cycle.
- Identify and make the necessary corrections.
- Evaluate the learning and review goals and results.
 ACT - (PDCA CYCLE + QS)

STANDARDIZE

- Use the standard adopted to prevent the recurrence of the problem.

CONCLUSION

- Document and measure the results obtained.

- Evaluate whether the results justify the new pattern.
- Validate the effectiveness of the problem solving process.
- Repeat the PDCA cycle and apply increment continuous improvements.