Vincent Piazza

Ballston Spa, New York, United States

vinnie.piazza00@gmail.com 518-847-4260

linkedin.com/in/vincent-piazza-7a5085128

Summary
CAREERHIGHLIGHTS
U.S. Army Veteran, Microsoft Certified IT Professional with experience in leadership, training and computer
systems. Hands on experience in hardware, software, networking and troubleshooting a wide variety of operating
systems platforms. Ability to exercise initiatives, problem-solving and analytic skills. Extremely fast learner of new
technologies with exceptional customer service skills and capability to create and maintain new procedures quickly
and efficiently. Currently holds Inactive Top-Secret Clearance.
TECHNICALSKILLSSNAPSHOT
# LAN | WAN
# Virtualization
# Installation
# Configuration
# Adaptability
# Active Directory
# Delegation
# Documentation
# Troubleshooting
# Safety & Security
# Networking
# Team management
# Firewalls & Antivirus
# Technical Support
# Routers & Switches
# IP Addressing Scheme
# Data Management
EDUCATION,TRAINING , & C ERTIFICATION
Information Technology System Administrator | MyComputerCareer 1/2021

Experience
Clent Technician
Trinity Health Of New England
Jun 2022 - Present (6 months +)
•Active Directory Management
•Group Policy/User rights management
•Imaging new and old devices
•Hardware and Software installs
•Servicenow ticket resolution and Escalations

Delivery Driver
FedEx Ground

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 Oct 2019 - May 2020 (8 months)
Charged with the loading and unloading of delivery truck.
•Performed vehicle inspection before and after every daily route.
•Secured all packages safely inside the truck to prevent damages.
•Provided considerate and efficient pickup and delivery of customer packages.
•Maintained delivery log for pickup and delivery of products to various locations.

Small Arms/Artillery Repairer

US Army
Aug 2011 - Aug 2018 (7 years 1 month)
Managed calibration of equipment valued at approximately $3 million.
•Performed field and sustainment maintenance on small arms, infantry weapons and towed artillery.
•Supervised and managed a team of specialized personnel in weaponry, generator management and
machinery.
•Accountable for the upkeep and maintaining of over 1,000 pieces of equipment , and over 10,000
Artillery Service Tickets.

Installer
Piazza's Floor Covering
Jul 2002 - Jul 2011 (9 years 1 month)
Educating clients about suitable care for their floors.
•Removing existing flooring and discarding of this material, if applicable.
•Following safe procedures and encouraging clients to do the same, where applicable.
•Preparing the work surface by applying adhesive, grouting, or other appropriate materials.
•Meeting with clients and inspecting sites to determine the most appropriate flooring solutions.

Maintenance Technician
GlobalFoundries
Jun 2021 - Present (1 year 6 months +)
Monitor, control, and qualify state of the art semiconductor equipment.
•Perform basic preventive maintenance activities..
•React to error messages of factory systems and/or equipment.
•Review Statistical Process Control charts for process quality and react to Out of Control conditions

Education
MyComputerCareer
Certificate Program, Cyber Security
2022 - 2022
Cyber Security Specialist Program

MyComputerCareer
2020 - 2021
Certification/Technical skill training focusing on System Administration

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Skills
calibration   •   customer relations   •   delivery   •   materials management   •   personnel   •   Management   •  
Networking   •   LAN-WAN   •   Administration   •   Data Management

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