Og Cucm Be 2012 05

Ordering Guide
Cisco Business Edition

(Formerly Cisco Unified Communications Manager Business Edition)
Ordering Guide
Cisco Business Edition 5000

Cisco Business Edition 6000
May 2012
© 2012 Cisco and/or its affiliates. All rights reserved. This document is Cisco Confidential. For Channel Partner use only. Not for distribution. Page 1 of 30
Contents
1. Introduction .......................................................................................................................................................... 3
1.1 License and Software Delivery ........................................................................................................................ 3
1.2 Quoting and Ordering Tools ............................................................................................................................ 3
1.3 Partner Central................................................................................................................................................ 3
1.4 Cisco Collaboration Ordering Guides Website ................................................................................................ 4
2. Pricing Models ..................................................................................................................................................... 4
2.1 Cisco User Connect Licensing ........................................................................................................................ 4
2.2 Cisco Unified Workspace Licensing ................................................................................................................ 4
2.3 Software Version Upgrades at Reduced Cost................................................................................................. 5
3. Cisco Business Edition 5000 .............................................................................................................................. 5
3.1 Cisco Business Edition 5000 8.5 and 8.6 Highlights ....................................................................................... 5
3.2 User Connect Licensing - New Systems (Physical Delivery) .......................................................................... 6
3.3 User Connect Licensing - Expansion Add-Ons (Electronic Delivery) .............................................................. 9
3.4 Cisco Unified Workspace Licensing Business Edition 5000 - New Systems .................................................. 9
3.5 Cisco Unified Workspace Licensing Business Edition 5000 - Expansion Add-Ons (Electronic Delivery) ...... 11
3.6 Software Upgrades ....................................................................................................................................... 11
3.7 Hardware Upgrade ........................................................................................................................................ 13
3.8 Migrations ..................................................................................................................................................... 13
4. Cisco Business Edition 6000 ............................................................................................................................ 15
4.1 Cisco Business Edition 6000 8.6 Highlights .................................................................................................. 15
4.2 User Connect Licensing - New Systems ....................................................................................................... 15
4.3 User Connect Licensing — Expansion Add-Ons (Electronic Delivery) .......................................................... 19
4.4 Ordering Example ......................................................................................................................................... 19
4.5 Cisco Unified Workspace Licensing Business Edition 6000 - New Systems ................................................ 21
4.6 Software Upgrades ....................................................................................................................................... 26
4.7 Migrations ..................................................................................................................................................... 27
5. Cisco Services ................................................................................................................................................... 29
6. Cisco Unified Communications Software Subscription (UCSS) .................................................................... 29
1. Introduction
This ordering guide is designed to help you generate a quote for Cisco Business Edition 5000 and 6000.
Cisco Business Edition 5000 is designed for organizations with up to 500 employees. Cisco Business Edition 5000
integrates the benefits of voice, video, mobility, and messaging on a single platform. For more information, see
www.cisco.com/go/cmbe5000.
Cisco Business Edition 6000 is designed for organizations with up to 1000 employees. The solution offers premium
voice, video, mobility, messaging, presence, and contact center features on a single platform and provides the core
communication capabilities that medium-sized businesses need for improved collaboration. For more information,
see www.cisco.com/go/cmbe6000.
1.1 License and Software Delivery
The Top Level SKUs provided are configured for eLD (electronic license delivery) and eSD (electronic software
delivery). Top Level SKUs that provide physical delivery of licenses and media are available.
With the introduction of eLD and eSD new Top Level SKUs were created:
L-xxx-xxx is a SKU that provides electronic licenses
R-xxx-xxx is a SKU that provides electronic software delivery
Subordinate SKUs are now configured for either electronic or physical delivery. Delivery type is determined by the
Top Level SKU chosen.
1.2 Quoting and Ordering Tools
Cisco Quick Pricing Tool is the recommended tool for quickly generating quotes for Cisco SMB solutions. QPT is
a user- and scenario-based tool that allows you to configure quotes on-site directly with the customer. To request
access, see www.cisco.com/web/partners/sell/enablement/quickpricingtool.html.
Cisco Collaboration Workspace (CCW) is the recommended ordering tool for Cisco SMB solutions. Use this tool
to place orders for Cisco SMB solutions. See www.cisco.com/go/ccw.
1.3 Partner Central
Partner Central provides the tools and resources you require. Detailed information on offerings such as Not for
Resale (NFR) and financing from Cisco Capital are located at Partner Central.
Visit Partner Central at www.cisco.com/web/partners/index.html.
1.4 Cisco Collaboration Ordering Guides Website
The latest version of this ordering guide is always available on the Cisco Collaboration Ordering Guide Website
located at www.cisco.com/web/partners/sell/technology/ipc/uc_tech_readiness.html#~7.
2. Pricing Models
You can order Cisco Business Edition 5000 and 6000 either independently using User Connect Licensing or as
part of a Workspace Bundle.
Both Cisco Business Edition licenses require purchasing a starter bundle. The starter bundles include all the UC
Hardware server software and media client software for the applications included under the licenses and the first
50 or 100 user licenses.
2.1 Cisco User Connect Licensing
Cisco User Connect Licensing allows customers to license most Cisco Unified Communications 8.0 products and
future releases, including Cisco Unified Communications Essential Operate Service, on a per-user basis. With User
Connect Licensing, all right-to-use (RTU) fees, device license unit (DLU) fees, port licenses, and so on, are now
converted to a single Cisco User Connect License. As a result, customers have more flexibility to cost-effectively
license unified communications products. In addition, Cisco User Connect Licensing can be mixed with Cisco
Unified Workspace Licensing, making it easier to do business with Cisco.
2.2 Cisco Unified Workspace Licensing
Cisco Unified Workspace Licensing offers an easy and affordable way for customers to procure and deploy a broad
range of Cisco Unified applications and services using a single per user license. Cisco Unified Workspace
Licensing includes all the client and server software licenses, service, and software subscriptions that facilitate
consistent deployment of multiple applications to all users in the customer workspace.
Functionality available under the two licenses available for Cisco Business Edition 5000 and 6000 is described in
the following table.
Functionality What Is Included User Connect License Cisco Unified Workspace

Licensing
Presence Cisco Unified Presence Profile or Cisco Webex Optional Y

Connect SaaS (1 year)
Mobile IM Client Jabber IM for BlackBerry, Cisco Mobile (Nokia) Optional Y
Mobility (with Cisco Unified Mobility (also known as Mobile Connect Y Y

simultaneous ring or single-number reach)
services)
Soft Client Cisco Unified Personal Communicator or Cisco IP Optional Y

Communicator or Cisco UC Integration for Cisco
WebEx Connect or Microsoft Lync, Cisco Jabber for
Mac Cisco Unified Video Advantage may also be
added.
Phone License Licenses for endpoints per user (hard or soft phone) Y (1 Phone) Y (1 Phone and 1 soft client
or 2 Phones)
Messaging Voice Messaging or Integrated Messaging including Optional: Voice Messaging, Voice Messaging, Advanced
Advanced Speech Recognition, Text-To-Speech, Web Integrated Messaging w/ASR, Speech Recognition, Text-to-
and Email access TTS, Web and Email access Speech, Web and Email
access
Call Control Cisco Unified Communications Manager Y (Desktop Video) Y (Desktop Video)
For Cisco Unified Workspace Licensing, Business Edition requires a prerequisite three-year Cisco Unified
Communications Software Subscription (UCSS) contract, which entitles customers to upgrades for all the client
and server application software covered under the license. One-year agreements are available for government and
education customers subject to applicable laws regarding multi-year contracts. In addition, one-month contracts are
available to enable co-termination when users are added during the course of a three-year contract. A valid
Essential Operate Services contract is required to activate the UCSS contract. WebEx software subscription is not
associated with UCSS.
2.3 Software Version Upgrades at Reduced Cost
Unified Communications Software Subscription (UCSS) is recommended for new deployments. All licensed users
must have UCSS; no partial UCSS coverage is allowed. Refer to the UCSS section of this guide for more
information.
3. Cisco Business Edition 5000
3.1 Cisco Business Edition 5000 8.5 and 8.6 Highlights
There are a number of significant changes to the pricing and packaging structure of Cisco Business Edition 5000
in 8.5:
● Cisco Business Edition 5000 is the new product name; the descriptor 5000 differentiates this offer from the
other two offers: Cisco Business Edition 3000 and Cisco Business Edition 6000.
● Voicemail is now unbundled from the User Connect Licenses. It is now possible to add Voicemail to a
subset of users.
● It is now possible to order two major versions of Cisco Business Edition 5000. Currently, 7.1.5b and 8.6.2
are supported.
● Cisco Business Edition 5000 now supports a new version of the MCS 7828 server. MCS 7828-I5 is
supported only with Cisco Business Edition 5000 8.5 software and is currently not supported with Cisco
Business Edition 7.X software.
● It is also now possible to order export unrestricted versions of Cisco Business Edition 5000.
3.2 User Connect Licensing - New Systems (Physical Delivery)
This section covers ordering Cisco Business Edition 5000 using User Connect Licensing. To order Cisco Business
Edition 6000 using Unified Workspace Licensing please skip to section 3.4.
To order Cisco Business Edition 5000 using User Connect Licenses:
Step 1. Start with the Top Level part number listed in the table below. The Top Level part number
allows you to configure the entire system including hardware, software and user licenses.
Product Number Description List Price UCSS Product UCSS List Price
(USD) Number (1 year) (USD) (1 year)
UNIFIED-CMBE5K Cisco Business Edition 5000 - Top Level $0 N/A N/A
Step 2. Select the starter bundle (optional): The Cisco Business Edition 5000 starter bundle includes
the MCS 7828 server appliance with preloaded software suite and Basic User Connect
Licenses or Essential User Connect Licenses for the first 50 users as well as Basic Voicemail
for 50 users. See the part number descriptions for details. The appliance will always be
loaded with the latest minor software version available for the specific major version. The
User Connect Licenses included in the starter bundle cover server licenses, phone or device
licenses, mailboxes, and ports needed for the initial system. The starter bundle includes the
media kit with Cisco Business Edition 5000 software as well as the system recovery discs.
Choose this part number for initial system purchase only.
Product Number Description List Price UCSS Product Number UCSS List Price
(USD) (1 year) (USD) (1 year)
MCS7828I4-K9-BE7B BE 5000 7.X, 7828-I4 appliance, 50 Basic $11,200 UCSS-BE-KBAS-1-1 $7

UCLs, 50 Basic VM UCSS-BE-KVM-1-1 $4
MCS7828I4-K9-BE7E BE 5000 7.X, 7828-I4 appliance, 50 Essential $9200 UCSS-BE-KESS-1-1 $3

MCS7828I4-BE-XUB BE 5000, 7828-I4, Export Unrestricted Image, $11,200 UCSS-BE-KBAS-1-1 $7

50 Basic UCLs, 50 Basic VM UCSS-BE-KVM-1-1 $4
MCS7828I4-BE-XUE BE 5000, 7828-I4, Export Unrestricted Image, $9200 UCSS-BE-KESS-1-1 $3

50 Essential UCLs, 50 Basic VM UCSS-BE-KVM-1-1 $4
MCS7828I5-K9-BE8B BE 5000 8.X, 7828-I5 appliance, 50 Basic $11,200 UCSS-BE-KBAS-1-1 $7

MCS7828I5-K9-BE8E BE 5000 8.X, 7828-I5 appliance, 50 Essential $9200 UCSS-BE-KESS-1-1 $3

MCS7828I5-BE-XUB BE 5000, 7828-I5, Export Unrestricted Image, $11,200 UCSS-BE-KBAS-1-1 $7

50 Basic UCLs, 50 Basic VM UCSS-BE-KVM-1-1 $4
MCS7828I5-BE-XUE BE 5000, 7828-I5, Export Unrestricted Image, $9200 UCSS-BE-KESS-1-1 $3

50 Essential UCLs, 50 Basic VM UCSS-BE-KVM-1-1 $4
Step 3. Select number and type of users (optional): To enable more users beyond the 50 Basic or
Essential Users included in the starter bundle, customers can select the appropriate
quantities of the User Connect License depending on their user profiles. Each User Connect
License entitles the customer for a single phone. Use the same part numbers for both initial
purchases and future expansions. The User Connect Licenses are cumulative.
Product Number Description List UCSS Product UCSS List Price
Price Number (1 year) (USD) (1 year)
(USD)
LIC-BE5K-BAS BE 5000 Basic User Connect License (No VM) $125 UCSS-BE-KBAS-1-1 $7
LIC-BE5K-ENH BE 5000 Enhanced User Connect License (No VM) $210 UCSS-BE-KENH-1-1 $12
LIC-BE5K-ESS BE 5000 Essential User Connect License (No VM) $40 UCSS-BE-KESS-1-1 $3
LIC-BE5K-PUB BE 5000 Public Space Device License (No VM) $150 UCSS-BE-KPUB-1-1 $11
LIC-BE5K-VM-BAS BE 5000 Voicemail Basic $40 UCSS-BE-KVM-1-1 $4
Step 4. Select number of adjunct profiles (optional): The adjunct license entitles users to add
secondary devices, soft clients, and key features. Please follow the guidelines outlined below
to determine the number of adjunct licenses required.
● A user’s primary device is the most expensive device (most feature rich) associated with the user.
● Adjunct licenses are required for all additional:
◦ Cisco Unified IP Phones
◦ Cisco soft-client devices added to the primary device: Cisco Unified Personal Communicator or Cisco IP
Communicator or Cisco UC Integration for Cisco WebEx Connect or Microsoft Office Communicator, Cisco
Unified Mobile Communicator
EXAMPLE: A user with a Unified IP Phone 6921 in the office and another Unified IP Phone 6921 at home and
Cisco IP Communicator for traveling would require an Enhanced User Connect License for the primary 6921
device and two adjunct licenses, one for the 6921 at home and another for Cisco IP Communicator. Note: The
6921 phone would require a Basic User Connect License if there are no secondary devices.
Product Number Description List Price (USD) UCSS Product UCSS List Price
Number (1 year) (USD) (1 year)
LIC-BE5K-ADJ BE 5000 Adjunct Device License $85 N/A N/A
Step 5. License upgrade options (optional): To upgrade the 50 Basic User Connect Licenses included
in the starter package, customers can use the Upgrade Basic to Enhanced License part
number shown below. Customers can use the Upgrade Basic to Advanced part number to
enable IMAP, Cisco Unity Inbox, Speech Recognition, and Text-to-Speech for an individual
mailbox. For users to get these features, they must start with a Basic Voicemail user license
and then add the Advanced upgrade license option.
Note: Please do not use part numbers with prefix or suffix UPG to upgrade the license. UPG part numbers
are used for software version upgrades and not license upgrades.
LIC-BE5K-BAS2ENH BE 5000 Upgrade Basic to Enhanced User $85 UCSS-BE-KENH-1-1 $12
LIC-BE5K-BAS2ADV BE 5000 Voicemail Upgrade Basic to Advanced $35 UCSS-BE-KVMA-1-1 $8

User
Step 6. Select software version: Cisco Business Edition 5000 now supports ordering a specific
software version from a choice of two major versions. The latest maintenance software from
the latest minor release of the major version will be shipped based on the user selection both
for version upgrades and new system installations.
VERSION-7.X Business Edition Software Version 7.X $0 N/A N/A
VERSION-8.X Business Edition Software Version 8.X $0 N/A N/A
3.2.1 ORDER EXAMPLE
Customer requirements Solution
● 190 employees ● MCS7828I5-K9-BE8B at $11,200, quantity 1,

● 180 Cisco Unified IP Phone 8961G extended price $11,200
● 40 Cisco IP Communicator clients as adjunct or ◦ Note that the starter bundle includes the first 50
secondary devices to the primary 8961G IP Basic User Connect Licenses
phones ● LIC-BE5K-BAS2ENH at $85, quantity 50,
● 10 third-party SIP phones extended price $4250, to upgrade the Basic
Licenses in the starter bundle to Enhanced User
● 5 Cisco Unified IP Phone 7937G conference room
Connect License
phones
● LIC-BE5K-ENH at $210, quantity 130, extended
● 50 Integrated Messaging users (IMAP)
price $27,300, for the additional users with an
● Voicemail for 190 users
8961 phone
● LIC-BE5K-ADJ at $85, quantity 40, extended price
$3400 for the Cisco IP Communicator users
● LIC-BE5K-ENH at $210, quantity 10, extended
price $1250 for the third-party SIP devices
● LIC-BE5K-PUB at $150, quantity 5, extended
price $750, for the conference phones
● LIC-BE5K-VM-BAS at $40, quanty 140, extended
price $5600, to add Voicemail for the additional
users
In addition the customer must order 50 advanced Unity
Connection Licenses for integrated messaging
functionality:
● LIC-BE5K-BAS2ADV at $35, quantity 50,

extended price $1750
3.3 User Connect Licensing - Expansion Add-Ons (Electronic Delivery)
Use the following Top Level part number for expansions.
R-UNIFIED-CMBE5K Cisco Business Edition 5000 - Electronic Software Delivery $0 N/A N/A
3.4 Cisco Unified Workspace Licensing Business Edition 5000 - New Systems
To order Cisco Unified Workspace Licensing Business Edition:
Step 1. Start with Top Level product number CMBE-WRKSP-BDL.
CMBE-WRKSP-BDL Cisco Business Edition 5000 Workspace Bundle $0 N/A N/A
Step 2. Select the Cisco Business Edition 5000 Workspace Bundle (only for initial purchase). The
Workspace Bundle includes all the UC server and client software for the applications included
under Cisco Unified Workspace Licensing Business Edition, the MCS 7828 server hardware
for deploying BE 5000 and licenses for the first 50 users. To deploy Cisco Unified Presence
the customer would have to purchase a separate adjunct server.
Step 3. Select quantity of Add On User License (CUCM-BE-WL) to match the number of add-on
users.
Product Number Description List Price (USD) UCSS Product UCSS List Price -
Number (3 year) 3 year (USD)
CUCM-BE-WL CUWL Business Edition 1 User $315 UCSS-CMBE-WL $70
Note: ―Users‖ is defined as the number of people administered in the Cisco Unified Communications Manager
system plus the number of public space devices (devices in conference rooms, lobbies, hallways, and so on). More
information on user definition is located here: www.cisco.com/web/partners/sell/technology/ipc/integrated-
solutions/workspace_licensing.html.
The licenses for the first 50 users are included in the Workspace Bundle.
Step 4. Select quantity of UC clients, analog and public space devices.
Step 5. Select required appropriate 3-year Cisco Unified Communications Software Subscription
(UCSS) contract.
Note: Institutions such as government entities and educational institutions that are prohibited from purchasing 3-
year software subscription contracts must email cuwl-support@external.cisco.com to receive instructions for
placing an order for a 1-year UCSS.
Step 6. Select required appropriate Cisco Essential Operate Services for contract term of 3 years.
Cisco Essential Operate Services is required to have an active UCSS contract in place and is
separate from Cisco Unified Workspace.
The following SKUs are required components of Cisco Business Edition Workspace Bundle.
(USD) Number (3 year) - 3 year (USD)
MCS7828I4-K9-WL Cisco Business Edition 5000, 7828-I4 appliance, CUWL BE 50 Users $16,995 UCSS-CMBE-WL $70
MCS7828I5-K9-WL8 Cisco Business Edition 5000, 8.x, 7828-I5 appliance, CUWL BE 50 $16,995 UCSS-CMBE-WL $70
Users
Note: Cisco Business Edition 5000 Workspace Bundle always ships with the latest versions of the software
available for Cisco Business Edition 5000 and Cisco Unified Presence for two major version trains.
Add more users: To add more users select the appropriate quantities of CUCM-BE-WL to match the number of
users. Use the same part number for both initial purchases and future upgrades. Please note that the licenses for
the first 50 users are included in the Workspace Bundle.
Analog Phones and Public Space Devices
You can add Unified IP Phones not associated to an individual, such as conference room phones, lobby phones,
wall phones, break room phones, and other public space devices, to a Cisco Unified Workspace Licensing order.
Likewise, you can add analog phones or other analog devices such as fax machines, credit card scanners, and
other such devices that do not require any applications as well. In both cases only the right to use for the
corresponding phone will be provided and no applications (for example, voicemail, presence, or conferencing) may
be used with these phones. Public space IP phones may not exceed 15% of the total devices utilized in a
workspace licensing cluster, and total public space devices (analog + IP) may not exceed 50%. Analog phones and
public space devices are considered users under Cisco Unified Workspace Licensing, and so require Cisco Unified
Communications Software Subscription.
Product Number Description List Price UCSS Product UCSS List Price -
(USD) Number (3 year) 3 year (USD)
ANLG-DEV-BE Analog, nonapplication device add-on for UWL $50 UCSS-ANLG-3-1 $7
PUBLIC-IP-DEV-BE Public space non-application phone add-on for $150 UCSS-PUB-3-1 $23
UWL for lobby and conference room phones
Client Options
Cisco Unified Personal Communicator, Cisco IP Communicator, Cisco UC Integration for WebEx Connect,
or Cisco UC Integration for Microsoft Lync – A customer has a choice of soft client and may choose one copy of
Unified Personal Communicator, one copy of Cisco IP Communicator, one copy of Cisco UC Integration for WebEx
Connect, or one copy of Cisco UC Integration for Microsoft Lync per user. If a combination of clients is chosen, the
total amount can be no greater than the number of Unified Workspace Licenses being ordered.
Cisco Unified Video Advantage – A customer has the option of adding Cisco Unified Video Advantage to their
choice of Cisco Unified Personal Communicator or Cisco IP Communicator. Note, an optional Cisco VT Camera III
high definition USB camera is also available for order in a bundle with Unified Video Advantage.
Hardware
Hardware, such as MCS server for Cisco Unified Presence and Cisco Unified IP Phones, is not included in the
Cisco Business Edition 5000 Workspace Bundle. At this point in the ordering process, you should add the
hardware appropriate to complete the deployment by selecting the appropriate Top Level SKU for these
components.
When selecting IP phones for Cisco Unified Communications Manager Workspace Bundle deployments, there is
no need to purchase licenses for the Cisco Unified IP Phones (UCLs or DLUs) as these are included in bundle.
You can order individual applications not included in Cisco Unified Workspace Business Edition. UCL licenses can
now be mixed with workspace licensing. Customers can purchase the Workspace Bundle and order User Connect
Licenses for users that may not need applications like voicemail or presence.
3.5 Cisco Unified Workspace Licensing Business Edition 5000 - Expansion Add-Ons
(Electronic Delivery)
Use the following Top Level part number for expansions (for example, to add more users to an existing
deployment).
L-CMBE5K-UWL Cisco Business Edition 5000 - Workspace License $0 N/A N/A
3.6 Software Upgrades
An upgrade involves changing the Cisco Business Edition 5000 software on an existing server to a more recent
version of Cisco Business Edition 5000 software.
Please check the version compatibility matrix posted on the following site for direct software upgrade paths
supported for each Cisco Business Edition 5000 release.
www.cisco.com/en/US/products/sw/voicesw/ps556/products_device_support_tables_list.html
There are two upgrade options.
1. Upgrade with UCSS (and convert to UCL) — This option allows customers to migrate to the User Connect
Licensing model and obtain the media kits for software upgrades to Cisco Business Edition 5000 8.5/8.6. This
option is also called 3x3 upgrade as the offer costs $3 per user and includes upgrades and software
subscriptions for 3 years. The offer requires UCSS for 3 years or more and the configuration tool will enforce
mandatory selection of UCSS for these upgrade part numbers.
2. Upgrade without UCSS (and convert to UCL) — This option allows customers to obtain the upgrade media kits
and license but does not require UCSS.
Following are the part numbers to order the upgrades.
Step 1. Start with the Top Level part number.
R-UNIFIED-CMBE5K Business Edition 5000 - Electronic Software Delivery $0 N/A N/A
Step 2. Select the number and type of users. First determine the types of users based on the
definitions in the earlier sections. Then select appropriate quantities of each type of user
using the following part numbers.
Note: A minimum of 50 users (Basic or Enhanced User Connect Licenses) must be ordered to obtain the
upgrade media kits and software upgrade licenses.
BE5K-BAS-UPG BE 5000 Basic User Connect License - Upgrade without $63 UCSS-BE-KBAS-1-1 $7
UCSS
BE5K-ENH-UPG BE 5000 Enhanced User Connect License - Upgrade $105 UCSS-BE-KENH-1-1 $12
without UCSS
BE5K-ESS-UPG BE 5000 Essential User Connect License - Upgrade $20 UCSS-BE-KESS-1-1 $3

without UCSS
BE5K-PUB-UPG BE 5000 Public Space Device License - Upgrade without $75 UCSS-BE-KPUB-1-1 $11
UCSS
BE5K-BA2EN-UPG BE 5000 Basic to Enhanced User - Upgrade without UCSS $43 UCSS-BE-KENH-1-1 $12
BE5K-VMBAS-UPG BE 5000 VM Basic User - Upgrade without UCSS $20 UCSS-BE-KVM-1-1 $4
BE5K-VMB2A-UPG BE 5000 VM Basic to Advanced User - Upgrade without $18 UCSS-BE-KVMA-1-1 $8

UCSS
(3 x 3 Upgrade - Part numbers) (USD) Number (3 year) (USD) (3year)
UPG-BE5K-ENH BE 5000 Enhanced User Connect License - $3 UCSS-BE-KENH-3-1 $26

Upgrade with UCSS
UPG-BE5K-BAS BE 5000 Basic User Connect License - Upgrade $3 UCSS-BE-KBAS-3-1 $15

with UCSS
UPG-BE5K-ESS BE 5000 Essential User Connect License - $3 UCSS-BE-KESS-3-1 $7

Upgrade with UCSS
UPG-BE5K-PUB BE 5000 Public Space Device License - Upgrade $3 UCSS-BE-KPUB-3-1 $23

with UCSS
UPG-BE5K-BAS2ENH BE 5000 Basic to Enhanced user - Upgrade with $3 UCSS-BE-KENH-3-1 $26

UCSS
UPG-BE5K-VMBAS BE 5000 VM Basic User - Upgrade with UCSS $3 UCSS-BE-KVM-3-1 $15
UPG-BE5K-VMB2A BE 5000 VM Basic to Advanced User - Upgrade $3 UCSS-BE-KVMA-3-1 $17

with UCSS
The secondary devices that a user may have deployed do not require upgrade licenses.
Customers that have active UCSS subscriptions can obtain version upgrades for no additional charge by ordering
through the product upgrade tool (http://tools.cisco.com/gct/Upgrade/jsp/index.jsp).
Use the following part numbers for ordering upgrades.
Number
CMBE8.5-K9-UPG= SW Upgrade BE 8.5 ESW/UCSS $9995 (Published price) N/A N/A

$0 (when ordered through PUT)
CMBE8.6-K9-UPG= SW Upgrade BE 8.6 ESW/UCSS $9995 (Published price) N/A N/A

$0 (when ordered through PUT)
3.7 Hardware Upgrade
Customers may want to migrate to a newer version of the hardware to take advantage of the industry advances in
technology and hardware capabilities. To upgrade the hardware, customers can use MCS 7828 part numbers with
SS1 suffix to obtain the bare metal server and use the media kits to install the appropriate version of the software
compatible with the hardware. Note: Licenses have to be rehosted on the new server. Use licensing@cisco.com to
get the licenses rehosted.
For more information, see:

www.cisco.com/en/US/prod/collateral/voicesw/ps6790/ps5748/ps378/prod_brochure0900aecd8062a4f9.html
3.8 Migrations
Customers may want to migrate to Cisco Business Edition 5000 from either standalone Cisco Communications
Manager or Communications Manager Express. The following table specifies what is supported from a hardware,
data, software, and user license perspective while migrating to Cisco Business Edition 5000.
Hardware All phone models in the customer’s current Unified CME or Unified CM deployments can be reused with BE 5000.
ISR can be repurposed as a voice gateway for PSTN connectivity or as a WAN router.
Currently, BE 5000 is supported only on the MCS 7828 Hardware server. So all migrations to BE 5000 require the
purchase of a new MCS 7828 server.
User and User and configuration data have to be reprovisioned on the new BE 5000 system.
Configuration Data
Software and User Customers can leverage the 3x3 upgrade part numbers to migrate the phone and user software licenses from Unified
License CME or CM environments. All migrations require the purchase of the starter bundle since the media, MCS 7828 hardware
and base licenses (24 voicemail ports for Unity Connection messaging component as well as the base node license for
Unified CM component) are shipped with the starter bundle.
The customer then needs to purchase upgrade user licenses. The upgrade user licenses do not ship with Voicemail and
Phone licenses and therefore would require the global licensing operations team to generate new or rehost licenses.
Please follow the process outlined below to get the licenses generated for the upgrade users.
Once the order is placed, send an email to licensing@cisco.com with the sales order number of the upgrade order to get
the appropriate number of voicemail as well as phone licenses issued. See example below.
A customer who has 100 7940 phones on Unified CME with voicemail for all 100 users supported on the Cisco Unity
Express solution can:
1) Order MCS7828I5-K9-BE8E, qty 1 (under Top Level UNIFIED-CMBE5K). This part number includes HW and
base licenses required for Cisco Business Edition 5000 software.
2) Order UPG-BE5K-ENH (under Top Level R-UNIFIED-CMBE5K), qty 100 to migrate the 100 enhanced users.
3) Order UPG-BE5K-VMB2A (under Top Level R-UNIFIED-CMBE5K), qty 100 to migrate the 100 VM users to
Advanced VM users on Cisco Business Edition 5000. To migrate to Advanced VM users you do not need to
migrate to Basic first. Alternatively, you can choose to migrate to Basic voicemail by choosing UPG-BE5K-VMBAS.
3) Select the version, VERSION-8.X.
4) Order mandatory UCSS for 100 users, UCSS-BE-KENH-3-1, qty 100, UCSS-BE-KVMA-3-1 qty 100.
5) Send email to licensing@cisco.com to get voicemail and phone licenses generated for the 100 users. In the
email request please note it is a BE 5000 3x3 migration and provide the MAC address of the server.
Migration to Cisco Unified Communications Manager and Cisco Unity Connection
Customers that want to migrate from Cisco Business Edition to standalone Cisco Unified Communications
Manager and Cisco Unity Connection should follow the process outlined below.
Hardware All phone models in the customer’s current Business Edition 5000 deployments can be reused with Unified CM.
The MCS 7828 server can be reused to deploy Unified CM. Note MCS 7828 is not supported for Cisco Unity
Connection deployment. MCS 7828 server supports the same capacity and performance characteristics as the MCS
7825 server for Unified CM.
If the customer needs to deploy Cisco Unity Connection a separate MCS or UCS server is required. Please refer to
Cisco Unity Connection ordering guide for more details.
User and Configuration User and configuration data have to be reprovisioned on the Unified CM and Cisco Unity Connection system.
Data
Software and User Customers can leverage the 3x3 upgrade promotion to migrate software and user licenses from Business Edition
License 5000 to Unified CM environments. Please refer to Unified CM ordering guide for details on the upgrade part
numbers.
The upgrade users do not ship with Voicemail and Phone licenses and, therefore, would require the global licensing
operations team to generate new or rehost licenses.
Please follow the process outline below to get the licenses generated for the upgrade users.
Once the order is placed, send an email to licensing@cisco.com with the sales order number of the upgrade order to
get the appropriate number of voicemail as well as phone licenses issued.
Migration to Cisco Unified Workspace Licensing Business Edition, Standard or Professional
Cisco offers migrations to Cisco Unified Workspace Licensing Standard Edition or Professional Edition for existing
Cisco Business Edition 5000 customers. When customers outgrow the system capacity of the Cisco Business
Edition 5000, they can migrate to discrete Cisco Unified Communications Manager and Cisco Unity Connection
systems by purchasing Cisco Unified Workspace Migration licenses. Please refer to the Cisco Unified Workspace
Licensing ordering guide for more details on the part numbers.
Customers who already have purchased and deployed a Cisco Business Edition 5000 system with phones and
associated licenses (DLUs) or User Connect Licenses are eligible to upgrade to Cisco Unified Workspace
Licensing Business Edition and can do so by following these steps.
Step 1. Start with Top Level product number CMBE-WRKSP-BDL.
Step 2. Select quantity of CUCM-BE-UPG-WL to match the number of users.
CUCM-BE-UPG-WL Upgrade from BE 5000 to CUWL BE, 1 User $80 UCSS-CMBE-WL $80
Step 3. Select required appropriate 3-year UCSS contract.
Note: Institutions such as government entities and educational institutions that are prohibited from purchasing
three-year software subscription contracts must email cuwl-support@external.cisco.com to receive instructions for
placing an order for a one-year Cisco Unified Communications Software Subscription.
Cisco Essential Operate Services is required to have an active UCCS contract in place and is
separate from Cisco Unified Workspace Licensing.
4. Cisco Business Edition 6000
To get started simply open Cisco Quick Pricing Tool and click on Create a quote. Choose CISCO BUSINESS
EDITION and click on BE6000.
Training and information can be found at www.cisco.com/web/partners/sell/enablement/quickpricingtool.html.
4.1 Cisco Business Edition 6000 8.6 Highlights
● Cisco Business Edition 6000 now requires new Top Level part numbers CMBE6K-UCL or CMBE6K-UWL.
The old part numbers (UNIFIED-CMBE6K and CMBE6K-WRKSP-BDL) are being withdrawn.
● Cisco Business Edition 6000 UCL and UWL bundles now include Cisco Virtualization software and license
(embedded version of VMware Hypervisor license and software media) for no additional charge.
● Cisco Business Edition 6000 Workspace Bundle now includes an option to add 10 or 20 user WebEx
Meeting Center Named Host bundles with 1 year subscription at a reduced price.
● Every Cisco Unified Workspace License now includes an option for WebEx connect SaaS 1 year
subscription for instant messaging and presence.
● Cisco Business Edition 6000 UCL and UWL bundles now include Cisco Unified Provisioning Manager
software and license for no additional charge.
● Cisco Business Edition 6000 UCL and CUWL bundles include an option to add value priced unified contact
center bundles using user selectable single part numbers.
4.2 User Connect Licensing - New Systems
This section covers ordering Cisco Business Edition 6000 using User Connect Licensing. Please skip to section 4.3
to order Cisco Business Edition 6000 using Cisco Unified Workspace licensing.
Cisco Business Edition 6000 offers a starter bundle that includes the following
● 50 or 100 Basic Cisco Unified Communications Manager User Connect Licenses

● 50 or 100 Unity Connection Voicemail Licenses
● Cisco Unified Communications Manager and Cisco Unity Connection Software media
● UCS C200 M2 server
● Cisco UC Virtualization Hypervisor software and License (embedded VMware Hypervisor ESXi)
● Cisco Unified Provisioning Manager Software and License
You can also add Cisco Unified Presence, Contact Center application, and Cisco Unified Attendant console
software and user licenses using standard part numbers available for ordering the applications.
For more details please refer to the ordering guides of the individual applications.
For Cisco Unfied Presence:

www.cisco.com/web/partners/downloads/partner/WWChannels/technology/ipc/downloads/microsoft_word_UCBU_
UC85_OG.pdf
For Cisco Unified Contact Center Express:

www.cisco.com/web/partners/downloads/partner/WWChannels/technology/ipc/downloads/CCBU_ordering_guide.p
df
For Cisco Unified Attendant Consoles:

www.cisco.com/web/partners/downloads/partner/WWChannels/technology/ipc/downloads/ip_comm_og_ucl_based
_1021.pdf
To order Cisco Business Edition 6000 starter bundle:
Step 1. Start with the Top Level part number. The Top Level part number allows you to configure the
starter bundle and software option.
Product Description List Price UCSS Product UCSS List Price

Number (USD) Number (1 year) (USD) (1 year)
CMBE6K-UCL Cisco Business Edition 6000 – Top Level part number $0 N/A N/A
Step 2. Select the starter bundle. The Cisco Business Edition 6000 starter bundle includes the UCS
C200 server, Basic User Connect Licenses and Advanced Voicemail licenses for the first 50
or 100 users. The starter bundle part number includes Unified CM and Cisco Unity
Connection software installation and recovery media kits along with base licenses and
voicemail ports.
BE6K-UCL-50USR BE 6000 UCS C200M2 + VMW Hyp + $17,395 UCSS-BE-KBAS-1-1 $7

50 Bas UCL + 50 ADV VM UCSS-BE-KVMA-1-1 $10
BE6K-UCL-100USR BE 6000 UCS C200M2 + VMW Hyp + $22,995 UCSS-BE-KBAS-1-1 $7

100 Bas UCL + 100 ADV VM UCSS-BE-KVMA-1-1 $10
Step 3. Select the number and type of users. To enable more users beyond the users included in the
starter bundle, customers can select the appropriate quantities of the User Connect License
depending on their user profiles. Each of the User Connect Licenses entitles the customer for
a single phone. The User Connect Licenses are cumulative.
LIC-BE6K-BAS BE 6000 Basic User Connect License (No VM) $125 UCSS-BE-KBAS-1-1 $7
LIC-BE6K-ENH BE 6000 Enhanced User Connect License (No VM) $210 UCSS-BE-KENH-1-1 $12
LIC-BE6K-ESS BE 6000 Essential User Connect License (No VM) $40 UCSS-BE-KESS-1-1 $3
LIC-BE6K-PUB BE 6000 Public Space Device License (No VM) $150 UCSS-BE-KPUB-1-1 $11
LIC-BE6K-VM BE 6000 Voicemail Basic $75 UCSS-BE-KVM-1-1 $4
Step 4. Select number of adjunct profiles. For example, a user with a Unified IP Phone 6921 in the
office and another Unified IP Phone 6921 at home and Cisco IP Communicator for traveling
would require an Enhanced User Connect License for the primary 6921 device and two
adjunct licenses, one for the 6921 at home and another for Cisco IP Communicator. Note:
The 6921 phone would require a Basic User Connect License if there are no secondary
devices.
LIC-BE6K-ADJ BE 6000 Adjunct Device License $85 N/A N/A
Step 5. License Upgrade options. To upgrade the 100 Basic UCLs included in the starter package,
customers can use the Basic to Enhanced license upgrade part number shown here.
LIC-BE6K-BAS2ENH BE 6000 Upgrade Basic to Enhanced User $85 UCSS-BE-KENH-1-1 $12
Note: Please do not use part numbers with prefix or suffix UPG to upgrade the license. UPG part
numbers are used for software version upgrade and not license upgrade.
Step 6. Select Cisco Unified Communications Manager software version. Cisco Business Edition
6000 supports export unrestricted as well as standard software images. There is no extra
cost for high availability options with Cisco Business Edition 6000. There are two options to
order redundancy – you can order one starter bundle and add a secondary UCS C200 server
(or an MCS server) or order two starter bundles. It is more cost effective to order redundancy
by ordering two starter bundles for 150 users or more.
To order high availability licenses for use with a secondary UCS C200 (or MCS) server please select quantity 2 for
the call control software option. This ensures correct licenses are provided with the order.
In addition to UNITYCN8-VMWARE quantity 1 (or UNITYCN8-VMWARE-XU for export unrestricted version of the
software) select UNITYCN8-HA-VMWARE for high availability on Unity Connection.
Voice Messaging Software Options
UCM-7825-86 Unified CM 8.5 $0 N/A N/A
UCM-7825-86-XU Unified CM 8.5 Export Unrestricted $0 N/A N/A
UNITYCN8-VMWARE Unity Connection for VMware $0 N/A N/A
UNITYCN8-VMWARE-XU Unity Connection for VMware Export $0 N/A N/A

Unrestricted
UNITYCN8-HA-VMWARE Unity Connection 8.x HA for VMWare $0 N/A N/A
To order redundancy using two starter bundles, you need to enter the second bundle as a separate line item in the
order. You cannot select multiple starter bundles under the Top Level part number and enter as a single line item in
the order. For each line item that includes the bundles, you need to select quantity 1 for the call control software
option as well as Voice messaging software option. For Unity Connection, select UNITYCN8-HA-VMWARE.
Please see the example at the end of section 4.3.
Step 7. Select VMware License (optional): Cisco Business Edition 6000 requires virtualization
software (VMware ESXi 4.X or above) to run the applications coresident on the UCS C200
platform The virtualization software (VMware Hypervisor) is now embedded with Cisco
Business Edition 6000.
Note: Select the following part number for VMware Hypervisor software and license to be included in the
order. To order high availability licenses for use with a secondary UCS C200 (or MCS) server please select
quantity 2 for the following part number. For ordering redundancy using two starter bundles select quantity 1 of the
VMware part number for each bundle line item in the order.
VMW-VS5-HYP-K9 Vmware vSphere - Hypervisor 5.0 $0 N/A N/A
Alternatively, if an advanced version of VMware license is required (for example, vCenter compatibility feature)
customers can order the VMware Foundation license from Cisco instead of the VMware Hypervisor license above.
Note: Currently the VMware Foundation license is a separate Top Level part number and must be entered as a
separate line item in the order.
 VMware foundation license provides vCenter Compatibility feature and is available from Cisco through the
following part number. VMware foundation and hypervisor licenses are embedded software licenses and are
required to be used only in conjunction with applicable Cisco Unified Communications applications on Unified
Computing systems. They are not general purpose licenses that can be used to virtualize any third-party
applications.
R-VMW-UC-FND VMware Foundation software and license $2499 N/A N/A
For more information, see:
http://docwiki-dev.cisco.com/wiki/Cisco_Unified_Communications_Manager_Business_Edition_6000.
User Connect Licensing — Adding Cisco Unified Presence
To order presence software and user licenses use the following Top Level part number. Please refer to the Cisco
Unified Presence ordering guide for more details.
SW-CUP8.6-K9 Cisco Unified Presence 8.6 Application Software $0 N/A N/A
User Connect Licensing — Adding Cisco Unfied Contact Center Express
Cisco Business Edition 6000 starter bundles include a limited time Unified CCX promotional bundles for 5/10/25
Enhanced seats or 10/25 Premium seats Users can nowselect a single part number for 5, 10 or 25 seats of Unified
CCX Enhanced or 10 or 25 seats of Unified CCX Premium. The single partner number includes the operating
system, database, Unified CCX media kit and required PAK at a promotional price.
CCX-85-5E CCX 8.5 5 Enhanced Seat Bundle $2,995 UCSS-CCX-E-1-1 $100
CCX-85-10P CCX 8.5 10 Premium Seat Bundle $13,095 UCSS-CCX-P-1-1 $148
Note: The UCSS part numbers listed above are for a single seat. Please order the required number of
subscriptions based on the bundle.
To order additional Unified Contact Center Express agent seats please use the following top level part number.
(Please refer to the Cisco Unified Contact Center Express ordering guide for more details.)
CCX-85-ADDON CCX 8.5 ADDON - pDelivery LICENSES ONLY $0 N/A N/A
L-CCX-85-ADDON CCX 8.5 ADDON - eDelivery LICENSES ONLY $0 N/A N/A
4.3 User Connect Licensing — Expansion Add-Ons (Electronic Delivery)
Use the following Top Level part number for expansions (for example, adding more users to an existing
deployment).
(USD) Number (1 (USD) (1 year)
year)
R-UNIFIED-CMBE6K Cisco Business Edition 6000 - eSD - Top Level $0 N/A N/A
4.4 Ordering Example
Scenario: 250 users with voicemail and full feature hardware redundancy.
Customer requirements Solution: Line item 1 Solution: Line item 2
● 250 employees ● BE6K-UCL-100USR (under ● BE6K-UCL-100USR (under

● 240 Cisco Unified IP Phone CMBE6K-UCL Top Level part CMBE6K-UCL Top Level part
8961G number) at $22,995 quantity 1, number) at $22,995 quantity 1,
● 40 Cisco IP Communicator extended price $22,995. The extended price $22,995. The
clients as adjunct or Starter Bundle includes the second bundle must be
secondary devices to the first 100 Basic User Connect entered as a separate line item
primary 8961G IP phones Licenses and 100 Voicemail in the order
licenses ● LIC-BE6K-BAS2ENH at $85,
● 10 third-party SIP phones
● LIC-BE6K-BAS2ENH at $85, quantity 100, extended price
● 5 Cisco Unified IP Phones
quantity 100, extended price $8500, to upgrade the Basic
7937G conference room
$8500 to upgrade the Basic Licenses in the starter bundle
phones
Licenses in the starter bundle to enhanced User Connect
● Voicemail and unified
to Enhanced User Connect License
messaging for 240 users
License ● UNITYCN8-VMWARE at $0
● Full redundancy ● LIC-BE6K-ENH at $210, and quantity 1 and
quantity 50, extended price UNITYCN8-HA-VMWARE at
$10,500, for the additional $0, quantity 1, for Unity
users with an 8961 phone and Connection High Availability
third-party SIP devices ● UCM-7825-86 at $0, quantity
● LIC-BE6K-ADJ at $85, 1, for Unified CM Node
quantity 40, extended price License.
$3400, for the Cisco IP ● VMW-VS-HYP at $0, quantity
Communicator users one, Cisco Virtualization
● LIC-BE6K-PUB at $150, software and License
quantity 5, extended price
$750, for the conference
phones
● LIC-BE6K-VM at $75, quantity
40, extended price $3000, to
add Voicemail for the
additional users
● UNITYCN8-VMWARE at $0
and quantity 1 for Unity
Connection port, server
licenses
● UCM-7825-86 at $0, quantity
1, for Unified CM Node
License
● VMW-VS5-HYP-K9 at $0,
quantity 1, Cisco Virtualization
software and License
4.5 Cisco Unified Workspace Licensing Business Edition 6000 - New Systems
To order Cisco Unified Workspace Licensing Business Edition:
Step 1. Start with Top Level product number CMBE6K-UWL.
CMBE6K-UWL Cisco Business Edition 6000 Workspace Bundle $0 N/A N/A
Step 2. Select the Cisco Business Edition 6000 Workspace Bundle. The Workspace Bundle includes
all the UCS server and client software for the applications included under Cisco Unified
Workspace Licensing Business Edition, the UCS C200 server hardware for deploying Cisco
Business Edition 6000, and licenses for the first 50 or 100 users.
Step 3. Select WebEx Meeting Center bundle options.
Step 4. Select quantity of LIC-UWL-BE to match the number of add-on users.
Please note that the licenses for the first 50 or 100 users are included in the workspace bundle.
Step 5. Select quantity of UC clients, analog and public space devices.
(UCSS) contract.
Note: Institutions such as government entities and educational institutions who are prohibited from purchasing
three-year software subscription contracts must email cuwl-support@external.cisco.com to receive instructions for
placing an order for a one-year Cisco Unified Communications Software Subscription.
Step 7. Select Call Control software options.

Step 8. Select Messaging software options.
Step 9. Select Presence options. Select VMware licenses.
Step 10. Select required appropriate Cisco Essential Operate Services for contract term of three
years. Cisco Essential Operate Services is required to have an active UCSS contract in place
and is separate from Cisco Unified Workspace Licensing.
SKUs for required components of Cisco Unified Communications Manager workspace bundle are listed
below.
(USD) Number (3 year) - 3 year (USD)
BE6K-UWL-100USR Cisco Business Edition 6000 UCS C200M2, VMware Hyp + 100 $33,995 UCSS-CMBE-WL $70
CUWL BE
BE6K-UWL-50USR Cisco Business Edition 6000 UCS C200M2, VMware Hyp + 50 $21,995 UCSS-CMBE-WL $70
CUWL BE
Cisco Business Edition 6000 workspace bundle always ships with the latest versions of the software available for
various applications from two major version trains.
WebEx Meeting Center bundle options – Cisco Business Edition 6000 workspace bundle now includes an option
to add 10 or 20 WebEx Meeting Center Named Hosts one year subscription at a reduced price. The Meeting
Center bundle can be added only in combination with the workspace bundles. The configuration rules will prevent
ordering the WebEx bundle part numbers independently. To add more Meeting Center Named Hosts use the
standard WebEx part numbers at GPL. For more details, see
www.cisco.com/web/partners/downloads/partner/WWChannels/technology/ webex/GPL_Ordering_guide.pdf.
WBX-MC1-BE-10USR WebEx MC 10 hosts, 1 yr subscription $6325 N/A N/A
WBX-MC1-BE-20USR WebEx MC 20 hosts, 1 yr subscription $12,425 N/A N/A
Cisco Unfied Contact Center Express bundle options - Cisco Business Edition 6000 starter bundles include a
limited time Unified CCX promotional bundles for 5/10/25 Enhanced seats or 10/25 Premium seats. Users can now
select a single part number for 5, 10 or 25 seats of Unified CCX Enhanced or 10 or 25 seats of Unified CCX
Premium. The single partner number includes the operating system, database, Unified CCX media kit and required
PAK at a promotional price
Note: The UCSS part numbers listed above are for a single seat. Please order the required number of
subscriptions based on the bundle.
To order additional Unified Contact Center Express agent seats please use the following top level part number.
(Please refer to the Cisco Unified Contact Center Express ordering guide for more details.)
CCX-85-ADDON CCX 8.5 ADDON - pDelivery LICENSES ONLY $0 N/A N/A
L-CCX-85-ADDON CCX 8.5 ADDON - eDelivery LICENSES ONLY $0 N/A N/A
Add more users: To add more users select the appropriate quantities of LIC-UWL-BE to match the number of
users. Please note that the licenses for the first 50 or 100 users are included in the workspace bundle.
LIC-UWL-BE UWL Business Edition 1 User $315 UCSS-CMBE-WL $70
Analog Phones and Public Space Devices
Public space IP phones may not exceed 15% of the total devices utilized in a workspace licensing cluster, and total
public space devices (analog + IP) may not exceed 50%. Analog phones and public space devices are considered
users under Cisco Unified Workspace Licensing, and so require UCSS.
ANLG-DEV-UWL-BE Analog device UWL BE $40 UCSS-ANLG-3-1 $7
PUB-IPDEV-UWL-BE Public space device UWL BE $150 UCSS-PUB-3-1 $23
Call Control Software
A customer is entitled to a maximum of two copies of Cisco Unified Communications Manager software required for
Cisco Unified Workspace Licensing deployment. There is no extra cost for high availability options with Cisco
Business Edition 6000. There are two options to order redundancy: Order one starter bundle and add a secondary
UCS C200 server (or an MCS server) or order two starter bundles. It is more cost effective to order two starter
bundles for 150 users or more.
To order high availability licenses for use with a secondary UCS C200 (or MCS) server, select quantity 2 for the
Call Control software option. This ensures correct licenses are provided with the order.
Unity Connection
For high availability on Unity Connection, in addition to UNITYCN8-VMWARE quantity 1 (or UNITYCN8-VMWARE-
XU for export unrestricted version of the software) UNITYCN8-HA-VMWARE must be selected.
UCM-7825-86 Unified CM 8.6 Server Software $0 N/A N/A
UNCN8-VMWARE Unity Connection 8.x for VMware $0 N/A N/A
UNCN8-HA-VMWARE Unity Connection 8.x HA for VMWare $0 N/A N/A
To order redundancy using two starter bundles, you need to enter the second bundle as a separate line item in the
order. You cannot select multiple starter bundles under the Top Level part number and enter as a single line item in
the order. For each line item that includes the bundles, you need to select quantity 1 for the call control software
option as well as Voice messaging software option.
For Unity Connection, UNITYCN8-HA-VMWARE must be selected in one of the orders.
Cisco Unified Presence Options
There are now two choices under Presence options. WebEx Connect SaaS service or on-site Unified Presence.
When selecting WebEx Connect, the customer may purchase additional years. Customers also need to select a
client option: Cisco Unified Communications Integration for WebEx Connect or Jabber for Mac. The combination of
Cisco Unified Communications Integration for WebEx Connect and Jabber for Mac clients must total the number of
users on the order.
When selecting Cisco Unified Presence for on-premise deployment, customers can select a maximum quantity of
the CUP-86-UWL part number to get presence server licenses. A Cisco Unified Personal Communicator or Jabber
for Mac client is required. The combination of Jabber for Mac and Cisco Unified Personal Communicator must total
the number of users on the order.
WBX-IM1-TOP-UWL Included Cloud IM – 1 IM Named Host per CUWL user $0 N/A N/A
CUP-ONPREM-OPT Included Cisco Unified Presence On Premise $0 N/A N/A
Optional Soft Clients
Only select this option if you require Cisco Unified Video Advantage (CUVA), IP Communicator or integration into
Microsoft LYNC environment. CUVA users may equal the total number of users. IP Communicator and LYNC
combined may not exceed the total number of CUWL users on the order.
Select VMware ESXi: Cisco Business Edition 6000 requires virtualization software (VMware ESXi 4.X or above)
to run the applications coresident on the UCS C200 platform. The virtualization software (VMware Hypervisor) is
now embedded with Cisco Business Edition 6000.
The following part number must be selected for VMware Hypervisor software and license to be included in the
order.
VMW-VS5-HYP-K9 Vmware vSphere - Hypervisor 5.0 $0 N/A N/A
Alternatively, if an advanced version of VMware license is required (for example, vCenter compatibility feature)
customers can order the VMware Foundation license from Cisco instead of the VMware Hypervisor license above.
Note: Currently, the VMware Foundation license is a separate Top Level part number and must be entered as a
separate line item in the order.
 A VMware Foundation license provides the vCenter Compatibility feature and is available from Cisco through
the following part number. VMware foundation and hypervisor licenses are embedded software licenses and
are required to be used only in conjunction with applicable Cisco Unified Communications applications on
Unified Computing systems. They are not general purpose licenses that can be used to virtualize any third-
party applications.
R-VMW-UC-FND VMware Foundation software and license $2499 N/A N/A
For more information, see http://docwiki-dev.cisco.com/wiki/Cisco_Unified_Communications
_Manager_Business_Edition_6000.
4.5.1 Ordering Example
Customer requirements Line item 1 Line item 2
● 250 employees ● BE6K-UWL-100USR at $33,995 ● BE6K-UWL-100USR at

● 250 Cisco Unified IP Phone quantity 1, extended price $33,995 quantity 1, extended
8961G $33,995. The Starter Bundle price $33,995
includes the first 100 CUWL BE ◦ Note second bundle
● Cisco IP Communicator
licenses (added to take advantage of
clients to be deployed as
● WBX-MC1-BE-20USR at $12,425 better pricing for
secondary clients.
quantity 1, extended price $12,425 redundancy) should be
● 5 Cisco Unified IP Phone
● LIC-UWL-BE at $315, quantity 50, added as a separate line
7937G conference room
extended price $15,750, for the item in the order
phones
additional users ● IPC-CLIENT-UWL at $0,
● Voicemail for 250 users
● IPC-CLIENT-UWL at $0, quantity quantity 100
● WebEx Meeting Center 20
150 ● UCSS-CMBE-WL at $70,
Named hosts.
● PUB-IPDEV-UWL-BE at $150, quantity 100, extended price
● High Availability for all the
quantity 5, extended price $750, $7000, Mandatory UCSS for
applications.
for the 7937G Conference phones. all the users
● ● VMW-VS-HYP at $0, qty 1,

UCSS-CMBE-WL at $70, quantity
150, extended price $10,500, extended price $0,
Mandatory UCSS for all the users Embedded VMware license
and software
● UCSS-PUB-3-1 at $23, quantity 5,
● UCM-7825-86-UWL at $0,
extended price $115 Mandatory
UCSS for Public space devices qty 1, UCM server License
● ● UNCN8-VMWARE-UWL at
VMW-VS5-HYP-K9 at $0, quantity
1, extended price $0, Embedded $0, quantity 1, Unity
VMware license and software Connection Primary server
license
● UCM-7825-86-UWL at $0, quantity
● UNCN8-HA-VMWARE at $0,
1, UCM server License
quantity 1, Unity Connection
● UNCN8-VMWARE-UWL at $0,
High availability license
quantity 1, Unity Connection
● CUP-86-UWL (Under CUP-
Primary server license
ONPREM-OPT) at $0,
● UNCN8-HA-VMWARE at $0,
quantity 1, Cisco Unified
quantity 1, Unity Connection High
Presence license
Availability license
● CUP-86-UWL (Under CUP-
ONPREM-OPT) at $0, quantity 1,
Cisco Unified Presence license
4.6 Software Upgrades
An upgrade involves changing the Cisco Business Edition 6000 software on a customer’s existing server to a more
recent version of Cisco Business Edition 6000 software.
There are two upgrade options.
1. Upgrade with UCSS (and convert to UCL) — This option allows customers obtain the media kits and licenses
for software upgrades to Cisco Business Edition 6000. This option is also called 3x3 upgrade as the offer costs
$3 per user and includes upgrades and software subscriptions for 3 years. The offer requires UCSS for 3
years or more and the configuration tool will enforce mandatory selection of UCSS for these upgrade part
numbers.
2. Upgrade without UCSS (and convert to UCL) — This option allows customers to obtain the upgrade media kits
and license but does not require UCSS.
Following are the part numbers to order the upgrades
Step 1. Start with the Top Level part number:
R-UNIFIED-CMBE6K Cisco Business Edition 6000 $0 N/A N/A
Step 2. Select the number and type of users. First determine the types of users based on the
definitions in the earlier sections. Then select appropriate quantities of each type of user
using the following part numbers. Note a minimum of 50 users (Basic or Enhanced User
Connect Licenses) is required to be purchased to obtain the upgrade media kits and software
upgrade licenses. The configuration tool will enforce selection of UCSS for the ugprade if the
discounted upgrade offer is chosen.
BE6K-BAS-UPG BE 6000 Basic User Connect License - Upgrade without UCSS $63 UCSS-BE-KBAS-1-1 $7
BE6K-ENH-UPG BE 6000 Enhanced User Connect License - Upgrade without $105 UCSS-BE-KENH-1-1 $12
UCSS
BE6K-ESS-UPG BE 6000 Essential User Connect License - Upgrade without $20 UCSS-BE-KESS-1-1 $3
UCSS
BE6K-PUB-UPG BE 6000 Public Space Device License - Upgrade without UCSS $75 UCSS-BE-KPUB-1-1 $11
BE6K-VM-UPG BE 6000 VM User - Upgrade without UCSS $38 UCSS-BE-KVMA-1-1 $8
Product Number Description (3 x 3 Upgrade - Part numbers) List Price UCSS Product Number UCSS List Price
(USD) (3 year) (USD) (3year)
UPG-BE6K-ENH BE 6000 Enhanced User Connect License - Upgrade with $3 UCSS-BE-KENH-3-1 $26
UCSS
UPG-BE6K -BAS BE 6000 Basic User Connect License - Upgrade with $3 UCSS-BE-KBAS-3-1 $15
UCSS
UPG-BE6K-ESS BE 6000 Essential User Connect License - Upgrade with $3 UCSS-BE-KESS-3-1 $7
UCSS
UPG-BE6K-PUB BE 6000 Public Space Device License - Upgrade with $3 UCSS-BE-KPUB-3-1 $23
UCSS
UPG-BE6K-VM BE 6000 VM User - Upgrade with UCSS $3 UCSS-BE-KVMA-3-1 $17
The secondary devices that a user may have deployed do not require upgrade licenses.
Customers that have active UCSS subscriptions can obtain version upgrades for no additional charge by ordering
through the product upgrade tool (http://tools.cisco.com/gct/Upgrade/jsp/index.jsp) the following part numbers must
be used for ordering upgrades.
Number
CM8.6-K9-UPG= Unified CM 8.6 Upgrade Kit for PUT $15,995 (Published price) N/A N/A
Only $0 (when ordered through PUT)
CM8.6-K9-UPG-XU= Unified CM 8.6 Upgrade Kit for PUT $15,995 (Published price) N/A N/A
Only, Export Unrestricted $0 (when ordered through PUT)
UNCN8-VER-VUP-K9= Upgrade from Unity Connection 2.x $0 N/A N/A

or later to Unity Connection 8.x
R-VS5-HYP-K9- SW Upg UC virtualization Hypervisor $995 (Published price) N/A N/A

UPG= 4.X to 5.x?eSD For UCSS $0 (when ordered through PUT)
4.7 Migrations
Customers may want to migrate to Cisco Business Edition 6000 from Cisco Business Edition 5000 or Cisco Unified
Communications Manager Express or Unified Communications Manager. The following table specifies what is
supported from a hardware, data, software, and user license perspective while migrating to Cisco Unified Business
Edition 5000 or 6000.
Hardware All phone models in the customer’s current Unified CME or Business Edition 5000 deployments can be reused with
Cisco Business Edition 6000.
ISR can be repurposed as a voice gateway for PSTN connectivity or as a WAN router.
Currently Business Edition 6000 is supported only on UCS C200 Hardware server. So all migrations to Business Edition
6000 require the purchase of the Business Edition 6000 starter bundle.
User and User and configuration data have to be reprovisioned on the new Business Edition 6000 system.
Configuration Data
Software and User Customers can leverage the 3x3 upgrade part numbers to migrate phone and user software licenses from Unified CME
License or Business Edition 5000 environments. All migrations require the purchase of the starter bundle since the media, UCS
hardware, and base licenses are shipped with the starter bundle.
The customer then needs to purchase upgrade users. The upgrade users do not ship with Voicemail and Phone
licenses and therefore would require the global licensing operations team to generate new or rehost licenses.
Please follow the process outline below to get the licenses generated for the upgrade users.
Once the order is placed, send an email to licensing@cisco.com with the sales order number of the upgrade order to
get the appropriate number of voicemail as well as phone licenses issued. Please see example below.
A customer with 100 7940 phones on Unified CME with voicemail for all 100 users supported on the Cisco Unity
Express solution:
1) Order BE6K-UCL-50USR Qty 1 - This part number includes HW and base licenses required for Business
Edition software.
2) Order UPG-BE6K-ENH qty 100 (Under R-UNIFIED-CMBE6K) to migrate the 100 enhanced users
3) Order UPG-BE6K-VM qty 100 (Under R-UNIFIED-CMBE6K) to migrate the 100 VM users to advanced VM
users on Business Edition 6000.
4) Select call control and messaging options.
5) Order mandatory UCSS for 100 users UCSS-BE-KENH-3-1 qty 100, UCSS-BE-KVMA-3-1 qty 100
6) Send email to licensing@cisco.com to get voicemail and phone licenses generated for the 100 users.
Migration to Cisco Unified Workspace Licensing Business Edition, Standard or Professional
Cisco offers migrations to Cisco Unified Workspace Licensing — Standard Edition or Professional Edition for
existing Cisco Business Edition 6000 customers. When customers outgrow the system capacity of the Cisco
Business Edition 6000, they can migrate to discrete Cisco Unified Communications Manager and Cisco Unity
Connection systems by purchasing Cisco Unified Workspace Migration licenses. Please refer to the Cisco Unified
Workspace Licensing ordering guide for more details on the part numbers.
Customers who already have purchased and deployed a Cisco Business Edition 6000 system with phones and
associated User Connect Licenses are eligible to upgrade to Cisco Unified Workspace Licensing Business Edition
and can do so by following the steps outlined below.
Step 1. Start with Top Level product number L-CMBE6K-UWL.
Step 2. Select quantity of UWL-UPG-CMAPPS-BE to match the number of users.
(UCSS) contract.
Cisco Essential Operate Services is required to have an active UCSS contract in place and is
separate from Cisco Unified Workspace Licensing.
Product Number Description List Price UCSS Product UCSS List Price - 3
(USD) Number (3 year) year (USD)
UWL-UPG-CMAPPS-BE Unified Workspace Licensing - Upgrade to 1 BE User $80 UCSS-CMBE-WL $70
5. Cisco Services
Cisco Operate Services for Cisco Business Edition 3000 helps you generate new revenues, improve margins, and
increase customer satisfaction. Whether you eliminate the need to stock spare inventory or to staff support lines for
after-hours calls, you will have more visibility into a predictable revenue stream and a simplified contract, while your
customers can get a cost-effective, Cisco-supported, flexible service plan that includes full voicemail coverage
updates, 24-hour, seven-days-a-week telephone or web-based support, and onsite parts delivery. For more
information, see the Cisco Operate Services Ordering Guide.
6. Cisco Unified Communications Software Subscription (UCSS)
Cisco Unified Communications Software Subscription (UCSS) allows customers to purchase major software
version upgrades at a reduced cost. A valid Cisco Unified Communications Operate Services contract must be
either in place or purchased with the UCSS. Monthly UCSS product numbers may be purchased to enable
customers to co-terminate their UCSS contract with Cisco Unified Communications Operate Service. For more
information, see www.cisco.com/web/partners/sell/technology/ipc/integrated-solutions/Unified_Communications_
Software_ Subscription.html
The following eDelivery UCSS part numbers should be used while ordering UCSS for User Connect Licenses. The
Top Level product number is L- UCSS-UCMBE.
Description List Price (USD)
Cisco Business Edition 5000 - One-Year Software Subscription Product Numbers
L-UCSS-BE-KBAS-1-1 UCSS for BE 5000, 6000 Basic User - 1 Year - 1 User $7
L-UCSS-BE-KENH-1-1 UCSS for BE 5000, 6000 Enhanced User - 1 Year - 1 User $12
L-UCSS-BE-KPUB-1-1 UCSS for BE 5000, 6000 Public Space Device - 1 Year - 1 User $11
L-UCSS-BE-KESS-1-1 UCSS for BE 5000, 6000 Essential User - 1 Year - 1 User $3
L-UCSS-BE-KVM-1-1 UCSS for BE 5000, 6000 Basic Voicemail User - 1 Year - 1 User $4
L-UCSS-BE-KVMA-1-1 UCSS for BE 5000, 6000 Basic Voicemail Advanced User - 1 Year - 1 User $8
Cisco Business Edition 5000 - Two-Year Software Subscription Product Numbers
L-UCSS-BE-KBAS-2-1 UCSS for BE 5000, 6000 Basic User - 2 Years - 1 User $12
L-UCSS-BE-KENH-2-1 UCSS for BE 5000, 6000 Enhanced User - 2 Years - 1 User $21
L-UCSS-BE-KPUB-2-1 UCSS for BE 5000, 6000 Public Space Device - 2 Years - 1 User $19
L-UCSS-BE-KESS-2-1 UCSS for BE 5000, 6000 Essential User - 2 Years - 1 User $5
L-UCSS-BE-KVMA-2-1 UCSS for BE 5000, 6000 Basic Voicemail User - 2 Years - 1 User $14
L-UCSS-BE-KVMA-2-1 UCSS for BE 5000, 6000 Basic Voicemail Advanced User - 2 Years - 1 User $14
Cisco Business Edition 5000 - Three-Year Software Subscription Product Numbers
L-UCSS-BE-KVM-3-1 UCSS for BE 5000, 6000 Basic Voicemail User - 3 Years - 1 User $15
Cisco Business Edition 5000 - Five-Year Software Subscription Product Numbers
L-UCSS-BE-KVM-5-1 UCSS for BE 5000, 6000 Basic Voicemail User - 5 Years - 1 User $14
Cisco Unified Workspace Licensing - Business Edition requires a three-year Cisco Unified Communications
Software Subscription contract. A valid Essential Operate Services contract is required to activate the Cisco
Unified Communications Software Subscription contract.
Description List Price (USD)
Cisco Business Edition 6000 Workspace License - Three-Year Software Subscription Product Numbers
UCSS-CMBE-WL 3-year UCSS for Business Edition 6000 Workspace License - 1 User $70
UCSS-ANLG-3-1 UCSS for Analog Phones for CUWL - 3 Years - 1 user $7
UCSS-PUB-3-1 UCSS for Public Space Devices for CUWL - 3 Years - 1 user $23
Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this
URL: www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a
partnership relationship between Cisco and any other company. (1110R)

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Ordering Guide

Cisco Business Edition

Cisco Business Edition 5000

1.1 License and Software Delivery

L-xxx-xxx is a SKU that provides electronic licenses

R-xxx-xxx is a SKU that provides electronic software delivery

1.2 Quoting and Ordering Tools

1.3 Partner Central

Visit Partner Central at www.cisco.com/web/partners/index.html.

2.1 Cisco User Connect Licensing

2.2 Cisco Unified Workspace Licensing

Functionality What Is Included User Connect License Cisco Unified Workspace

Presence Cisco Unified Presence Profile or Cisco Webex Optional Y

Mobile IM Client Jabber IM for BlackBerry, Cisco Mobile (Nokia) Optional Y

Mobility (with Cisco Unified Mobility (also known as Mobile Connect Y Y

Soft Client Cisco Unified Personal Communicator or Cisco IP Optional Y

2.3 Software Version Upgrades at Reduced Cost

3. Cisco Business Edition 5000

3.1 Cisco Business Edition 5000 8.5 and 8.6 Highlights

To order Cisco Business Edition 5000 using User Connect Licenses:

UNIFIED-CMBE5K Cisco Business Edition 5000 - Top Level $0 N/A N/A

MCS7828I4-K9-BE7B BE 5000 7.X, 7828-I4 appliance, 50 Basic $11,200 UCSS-BE-KBAS-1-1 $7

MCS7828I4-K9-BE7E BE 5000 7.X, 7828-I4 appliance, 50 Essential $9200 UCSS-BE-KESS-1-1 $3

MCS7828I4-BE-XUB BE 5000, 7828-I4, Export Unrestricted Image, $11,200 UCSS-BE-KBAS-1-1 $7

MCS7828I4-BE-XUE BE 5000, 7828-I4, Export Unrestricted Image, $9200 UCSS-BE-KESS-1-1 $3

MCS7828I5-K9-BE8B BE 5000 8.X, 7828-I5 appliance, 50 Basic $11,200 UCSS-BE-KBAS-1-1 $7

MCS7828I5-K9-BE8E BE 5000 8.X, 7828-I5 appliance, 50 Essential $9200 UCSS-BE-KESS-1-1 $3

MCS7828I5-BE-XUB BE 5000, 7828-I5, Export Unrestricted Image, $11,200 UCSS-BE-KBAS-1-1 $7

MCS7828I5-BE-XUE BE 5000, 7828-I5, Export Unrestricted Image, $9200 UCSS-BE-KESS-1-1 $3

LIC-BE5K-VM-BAS BE 5000 Voicemail Basic $40 UCSS-BE-KVM-1-1 $4

LIC-BE5K-ADJ BE 5000 Adjunct Device License $85 N/A N/A

LIC-BE5K-BAS2ENH BE 5000 Upgrade Basic to Enhanced User $85 UCSS-BE-KENH-1-1 $12

LIC-BE5K-BAS2ADV BE 5000 Voicemail Upgrade Basic to Advanced $35 UCSS-BE-KVMA-1-1 $8

VERSION-7.X Business Edition Software Version 7.X $0 N/A N/A

VERSION-8.X Business Edition Software Version 8.X $0 N/A N/A

3.2.1 ORDER EXAMPLE

Customer requirements Solution

● 190 employees ● MCS7828I5-K9-BE8B at $11,200, quantity 1,

● LIC-BE5K-BAS2ADV at $35, quantity 50,

Use the following Top Level part number for expansions.

To order Cisco Unified Workspace Licensing Business Edition:

Step 1. Start with Top Level product number CMBE-WRKSP-BDL.

CMBE-WRKSP-BDL Cisco Business Edition 5000 Workspace Bundle $0 N/A N/A

CUCM-BE-WL CUWL Business Edition 1 User $315 UCSS-CMBE-WL $70

Step 4. Select quantity of UC clients, analog and public space devices.

Analog Phones and Public Space Devices

ANLG-DEV-BE Analog, nonapplication device add-on for UWL $50 UCSS-ANLG-3-1 $7

L-CMBE5K-UWL Cisco Business Edition 5000 - Workspace License $0 N/A N/A

3.6 Software Upgrades

There are two upgrade options.

Step 1. Start with the Top Level part number.

R-UNIFIED-CMBE5K Business Edition 5000 - Electronic Software Delivery $0 N/A N/A

BE5K-ESS-UPG BE 5000 Essential User Connect License - Upgrade $20 UCSS-BE-KESS-1-1 $3

BE5K-VMBAS-UPG BE 5000 VM Basic User - Upgrade without UCSS $20 UCSS-BE-KVM-1-1 $4

BE5K-VMB2A-UPG BE 5000 VM Basic to Advanced User - Upgrade without $18 UCSS-BE-KVMA-1-1 $8

UPG-BE5K-ENH BE 5000 Enhanced User Connect License - $3 UCSS-BE-KENH-3-1 $26

UPG-BE5K-BAS BE 5000 Basic User Connect License - Upgrade $3 UCSS-BE-KBAS-3-1 $15

UPG-BE5K-ESS BE 5000 Essential User Connect License - $3 UCSS-BE-KESS-3-1 $7

UPG-BE5K-PUB BE 5000 Public Space Device License - Upgrade $3 UCSS-BE-KPUB-3-1 $23

UPG-BE5K-BAS2ENH BE 5000 Basic to Enhanced user - Upgrade with $3 UCSS-BE-KENH-3-1 $26

UPG-BE5K-VMBAS BE 5000 VM Basic User - Upgrade with UCSS $3 UCSS-BE-KVM-3-1 $15

UPG-BE5K-VMB2A BE 5000 VM Basic to Advanced User - Upgrade $3 UCSS-BE-KVMA-3-1 $17

CMBE8.5-K9-UPG= SW Upgrade BE 8.5 ESW/UCSS $9995 (Published price) N/A N/A