Og Cucm Be 2011 05

Cisco Unified Communications
Manager Business Edition

Ordering Guide
Products Included In This Guide:
Cisco Unified Communications Manager Business Edition 5000

May, 2011
Copyright © 2010 Cisco Systems, Inc. Cisco Confidential/Proprietary Page 1 of 29

Page 1 of
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Ordering Guide
Table of Contents
1. INTRODUCTION........................................................................................................3 
1.1 PURPOSE, AUDIENCE, AND SCOPE....................................................................................3 
1.2 ORDERING AND QUOTING TOOLS ....................................................................................4 
1.3 ORDERABILITY AND FIRST CUSTOMER SHIPMENT ................................................................5 
1.4 MANAGING TRANSACTIONS, FULFILLMENT, AND DELIVERY ..................................................5 
1.5 CHANGE HISTORY .........................................................................................................6 
2. CISCO UNIFIED COMMUNICATIONS MANAGER BUSINESS EDITION 5000 ..................7 
2.1 CISCO UNIFIED COMMUNICATION MANAGER BUSINESS EDITION 5000 8.5 HIGHLIGHTS...........7 
2.2 PRICING MODELS..........................................................................................................7 
2.3 USER CONNECT LICENSING  ‐ NEW SYSTEMS AND EXPANSION ADD‐ONS (PHYSICAL DELIVERY) ...9 
2.4 USER CONNECT LICENSING  ‐ EXPANSION ADD‐ONS (ELECTRONIC DELIVERY) .........................13 
2.5 CISCO UNIFIED WORKSPACE LICENSING BUSINESS EDITION 5000 ‐ NEW SYSTEMS AND ..........13 
EXPANSION ADD‐ONS .......................................................................................................14 
2.6 SOFTWARE UPGRADES .................................................................................................16 
2.7 HARDWARE UPGRADE .................................................................................................18 
2.8 MIGRATIONS..............................................................................................................18 
2.9 CISCO UNIFIED COMMUNICATIONS SOFTWARE SUBSCRIPTION............................................21 
3. CISCO UNIFIED COMMUNICATIONS MANAGER BUSINESS EDITION 6000 ................22 
3.1 PRICING MODELS........................................................................................................22 
3.2 USER CONNECT LICENSING  ‐ UNIFIED CMBE 6000 STARTER BUNDLE .................................24 
3.3 CISCO UNIFIED WORKSPACE LICENSING BUSINESS EDITION 6000 ‐ NEW SYSTEMS AND 
EXPANSION ADD‐ONS .......................................................................................................28 
4. CISCO SERVICES......................................................................................................33 
5. CISCO CAPITAL FINANCING.....................................................................................33 
Pricing Inquires
For further information, questions, and comments please email the appropriate contact from the list
below:
Field and Channel Partner Forum at http://www.myciscocommunity.com
Cisco® Unified Communications Manager ucmanager-pm-team@cisco.com

Cisco Unified Computing System
● Pricing, Ordering, Roadmap questions (internal only): ask-uc-on-ucs@cisco.com, ask-
ucs-pm@cisco.com
● Technical questions (internal only): ask-ucs-tme@cisco.com
Cisco Unified Workspace Licensing (UWL) - cuwl-support@cisco.com
Cisco User Connect Licensing (UCL)
● Cisco internal and Partner support via community at
https://www.myciscocommunity.com/community/partner/collaboration/licensing

Ordering Guide
1. Introduction
1.1 Purpose, Audience, and Scope
®
This ordering guide explains how to order Cisco Unified Communications Manager Business
Edition portfolio of products. The document describes the pricing models and packaging structures
®
of the Cisco Unified Communications Manager Business Edition products and provides guidance
on what part numbers need to be ordered for various deployment scenarios.
Cisco Unified Communication Manager Business Edition portfolio consists of two key products
namely Cisco Unified Communication Manager Business Edition 5000 and 6000 with increasing
level of features, scalability and application support.
Cisco Unified Communications Manager Business Edition 5000 (formerly Cisco Unified
Communication Manager Business Edition) is designed for organizations with upto 500 employees.
Cisco Unified Communications Manager Business Edition 5000 integrates the benefits of voice,
video, mobility and messaging on a single platform. It is based on Cisco Unified Communications
®
Manager with integrated Cisco Unified Mobility and Cisco Unity Connection running on a single
powerful robust platform that is easy-to-manage. Cisco Unified Communications Manager
Business Edition 5000 is ideal for companies that want advanced messaging capabilities,
application support as well as the flexibility to support custom dial-plans and deployment models,
choice of multiple PSTN interfaces and survivability features.
Cisco Unified Communications Manager Business Edition 6000 is designed for organizations with
upto 1000 employees. The solution offers premium voice, video, mobility, messaging, presence
and contact center features on a single platform and provides core communication capabilities
medium-sized businesses need for improved collaboration across the value chain. Enabled by
virtualization technology, Cisco Unified Communications Manager Business Edition 6000
consolidates multiple applications on single platform and therefore allows medium business to
reduce their lower total cost of ownership and improve productivity of their employees. The high
availability features supported by the solution make Cisco Unified Communications Manager
Business Edition 6000 offering ideally suited for companies that require mission critical voice,
messaging and contact center capabilities.
For more information about the Cisco Unified Communications Manager Business Edition please
refer to:
http://www.cisco.com/go/cmbe5000
http://www.cisco.com/go/cmbe6000
Audience—Cisco Field teams and Cisco Unified Communications specialized channel partners
Scope—This ordering guide describes the pricing and ordering for the following products:

Ordering Guide
1.2 Ordering and Quoting Tools

Cisco Quick Pricing Tool was specifically designed to help you quickly generate price estimates
for Cisco SMB solutions. Using a clear graphical interface and user profiles, account managers can
easily select products and options without the need for technical assistance. Chose from four Quick
Pricing Tool (QPT) modules addressing the small to midsize business space.
Cisco Quick Pricing Tool is located at:
http://www.cisco.com/web/partners/sell/enablement/quickpricingtool.html
Solution Expert assists Cisco field and Cisco Unified Communications specialized channel
partners in designing and quoting solutions using the Cisco Unified Communications bundles or the
traditional design model. For additional information about Solution Expert, go to:
http://cisco.com/go/sx
QuoteBuilder is a Commercial solutions quoting application that enables specialized channel

partners to build a system quote for Security, Wireless and Unified Communications with:
● Products, required modules, and software

● Auto-derived services based on products and installed-site location
● Customized leasing options from Cisco Capital™, where available
● Design documentation
For additional information about QuoteBuilder, go to: http://www.cisco.com/go/quotebuilder.
Cisco Unified Communications Manager Business Edition is supported in both Solution Expert as
well as QuoteBuilder.
Cisco Configuration Tool is part of the suite of Internet Commerce Tools for managing online
ordering of Cisco products. It enables you to configure products and view lead times and prices for
each selection. It also allows you to view lead time and price changes under a variety of price lists
and service contract terms. You can then save, print, e-mail, and download your configurations.
Cisco Configuration Tool is also known as Dynamic Configuration Tool (DCT).
The Cisco.com (with password required) version of Cisco Configuration Tool is located at:
http://www.cisco.com/en/US/partner/ordering/index.shtml.
Cisco Unified Communications Manager Business Edition is also supported in Cisco Quick Pricing
Tool.
Cisco Service Contract Center is an integrated solution that makes it easy for Cisco service sales
teams and partners to manage and grow their service business, profitably. It will:
● Quote and book your service orders and manage your service contracts and renewals all
with one simple, easy-to-use solution.
● Spend less time solving administrative problems, searching for opportunities, and creating
quotes.
● Spend more time growing your business using data you can trust; you don’t need to spend
time fixing or verifying data.
● Enable you to create and proactively manage your contracts.

Ordering Guide
1.3 Orderability and First Customer Shipment

Orderability for the Cisco Unified Communications Manager Business Edition 5000 and 6000 8.5
was turned on December 2010.
The First Customer Shipment (FCS) date for the Cisco Unified Communications Manager Business
Edition5000 and 6000 8.5 was January, 2010
nd
Orderability for Unified CMBE 6000 workspace bundle is May 2 2011 and First Customer Ship
th
(FCS) date is May 15 2011.
1.4 Managing Transactions, Fulfillment, and Delivery

Here are some tips to help account teams manage customer orders beyond booking to shipment,
after which deployment can begin.
● Help with Unified Workspace Licensing orders - use the mailto:cuwl-support@cisco.com alias.
● Where to get Software Images - i.e. receiving a DVD or file containing the software image
needed for the install or upgrade:
◦ Use Product Upgrade Tool (PUT) at http://www.cisco.com/upgrade for Major and Minor Release
install images, and upgrade images that span Major Releases. These images are available only on
DVD.
◦ Use Software Center http://www.cisco.com/kobayashi/sw-center/sw-voice.shtml for all upgrade

images that don’t span Major Releases. These images are available as software downloads or on
DVD.
● Where to get Software License files - Product Authorization Keys (PAKs) ship with the media
kits for an order. These must be submitted at http://www.cisco.com/go/license to be converted into
license files that must be uploaded to the Cisco software products. Electronic License Delivery
(eLD) is currently available worldwide. eLD emails PAKs to a designated email address instead of
sending them with the media kits.
Where available, eLD-specific SKUs will be enumerated in the ordering tools.
● Where to get VMware software if purchased from Cisco – Customer will be shipped a paper
document by Cisco containing license agreement, license key and an activation URL with
instructions on how to activate the license key at vmware.com. Customer visits vmware.com,
activates the key, and is then entitled to download software images, media, documentation, and
activate/run the software using the license key.
● Lead Times, Inventory, and Effects on Orderability
◦ Expediting lead time - Product management cannot perform expedites. All expedites must be
requested of and performed by Customer Service at cs-support@cisco.com, or
http://wwwintools.cisco.com/Sales/WWExp/createNew.wwexp?method=goStartDetails&solcatId=&
menu=20&subMenu.
◦ Lead Times are volatile and based on constantly changing supply/demand vs. current order
backlog vs. BU forecast. Typical lead times for Cisco MCS 7800 servers are 3-4 weeks but will

Ordering Guide
vary. Some examples of supply/demand factors that affect lead times are below:
Seasonality - Expect higher demand during end of fiscal quarter/year.
Manufacturing process - A new SKU may be on NPH pending completion of required

manufacturing processes. If this situation occurs during a required manufacturing blackout during
fiscal quarter/year end, then lead times will be affected.
Server turnover - As OEM servers approach the end of their lifecycle, it becomes harder to
replenish inventory quickly because server vendors start ramping down their production lines.
◦ If inventories become limited, you will see lead times pushed out as Cisco Manufacturing adjusts
shipment scheduling to be in line with supply capabilities. The Lead Times Tool will provide insight
into expected lead times for newly booked orders.
◦ If lead times become a field/partner/customer problem, Cisco Manufacturing and the BU will
temporarily disable orderability of the affected SKUs to prevent the backlog from further increasing
and making the problem worse. This situation can happen prior to the official End-of-sale date of
the SKU. During the interim, the BU will recommend redirecting orders to alternative products. This
redirection is usually temporary until the supply/demand problem is resolved. Suggested actions:
Check orderability status in Dynamic Configuration Tool or Multi-Line Configurator. SKUs that are
nonorderable prior to their official End-of-Sale date are probably experiencing a supply/demand
problem.
◦ To check lead times prior to ordering, use Lead Times Tool at:
http://www.cisco.com/en/US/partner/ordering/index.shtml
◦ If your lead time is too long to meet customer requirements, then see previous instructions for
“Expediting lead times”.
◦ To shorten lead time on Software Licenses, use Electronic License Delivery.
1.5 Change History

The following table provides a brief overview of the major changes included various versions of this
guide. The latest version of the guide is posted in the following location.
Publication Data Major Changes compared to the previous version
Initial version of the consolidated Unified CMBE 5000 and 6000

December 2010
ordering guide.
April 2011 Inclusion of CUWL BE 6000 bundle.

Ordering Guide
2. Cisco Unified Communications Manager

Business Edition 5000
2.1 Cisco Unified Communication Manager Business Edition 5000 8.5 highlights
There are a number of significant changes to the pricing and packaging structure of CUCMBE 5000
in 8.5
• One of the key changes in CUCMBE offer is the rebranding and renaming of the
product. CUCMBE 5000 is the new product name, the descriptor 5000 differentiates
this offer from the other two new offers CUCMBE 3000 and CUCMBE 6000.
• Voicemail is now unbundled from the User Connect Licenses. It is now possible to
add Voicemail to a subset of users.
• It is now possible to order two major versions of CUCMBE 5000. Currently 7.1.5b and
8.5.1 are supported.
• CUCMBE 5000 now supports a new version of the MCS7828 server. MCS7828I5 is
supported only with CUCMBE 5000 8.5 software and is currently not supported with
CUCMBE 7.X software.
• It is also possible to order export unrestricted versions of CUCMBE 5000
• CUCMBE 5000 also now supports electronic delivery of licenses. Where possible, it is
strongly encouraged to use eLD SKUs rather than physical-delivery SKUs. Please
refer to the eLD website for a review of the benefits of eLD for customers, partners,
and Cisco: http://www.cisco.com/web/tsweb/edelivery/pilot/edelivery.html.
2.2 Pricing Models

Cisco Unified Communications Manager Business Edition 5000 can be ordered in a couple of
different ways - either independently using User Connect Licensing or as part of a Workspace
Bundle.
Cisco® User Connect Licensing allows customers to license most Cisco Unified Communications
8.0 products* and future releases, including Cisco Unified Communications Essential Operate
Service, on a per-user basis. With User Connect Licensing, all right-to-use (RTU) fees, device-
license-unit (DLU) fees, port licenses, etc. are now converted to a single Cisco User Connect
License. As a result, customers have more flexibility to cost-effectively license unified
communications products. In addition, Cisco User Connect Licensing can be mixed with Cisco
Unified Workspace Licensing, making it easier to do business with Cisco.
Cisco Unified Workspace Licensing Business Edition offers an easy and affordable way for
customers to procure and deploy a broad range of Cisco unified applications and services using a
single per user license. Cisco Unified Workspace Licensing Business Edition includes all the client,
server software licenses, service, and software subscription that facilitates consistent deployment
of multiple applications to all users in their workspace.
The following chart shows the functionality available under the two licenses available for Cisco
Unified Communications Manager Business Edition

Ordering Guide
Cisco Unified Cisco Unified

Communications Mgr Workspace
Functionality What Is Included Business Edition 5000 Licensing
Business
User Connect License Edition
Presence Cisco Unified Presence Profile Optional Y
Mobility (with Cisco Unified Mobility (aka Mobile

simultaneous Connect), also known as Y Y
ring services) SingleNumber Reach (SNR) )
Cisco Unified Personal

Communicator or Cisco Unified IP
Communicator or Cisco Unified
Soft Client Communications Integration for Optional Y
Cisco WebEx Connect or Microsoft
Lync. Cisco Unified Video
Advantage may also be added.
Y (1 Phone
Phone and 1
Cisco Unified IP phone license Y (1 Phone)
License Softclient or 2
Phones)
Voice
Messaing,
Optional: Voice Advanced
Voice Messaging or Integrated
Messaging, Integrated Speech
Messaging including Advanced
Messaging Messaging w/ASR, Recognition,
Speech Recognition, Text-To-
TTS, web and Email Text-to-
Speech, Web and Email access.
access speech, Web
and Email
access

Call Control Y Y
Manager
Application licenses not included in the bundles can be purchased separately.
Both Cisco Unified Communications Manager Business Edition 5000 licenses require purchasing a
starter bundle. The starter bundles include all the UC server and client software for the applications
included under the licenses, the MCS 7828 server hardware for deploying Unified CMBE 5000 and
licenses for the first 50 users. To deploy Cisco Unified Presence the customer would have to
purchase a separate adjunct server.
Cisco Unified Workspace Licensing – Business Edition requires a prerequisite three-year Cisco
Unified Communications Software Subscription contract which entitles customers to upgrades for
all the client and server application software covered under the license. One-year agreements are
available for government and education customers subject to applicable laws regarding multi-year
contracts. In addition, one-month contracts are available to enable co-termination when users are

Ordering Guide
added during the course of a three-year contract. A valid Essential Operate Services contract is
required to activate the Cisco Unified Communications Software Subscription contract. Continue
reading this ordering guide for details.
2.3 User Connect Licensing - New Systems and Expansion add-ons (Physical
delivery)
This section covers ordering Cisco Unified Communications Manager Business Edition 5000 using
User Connect Licensing. To order Cisco Unified Workspace Licensing - Business Edition please
skip to section 2.4.
Following are the different types of profiles available under the User connect licensing.
Basic User Connect License is intended for analog-to-IP migrations or other users requiring
minimal set of IP telephony capabilities. The license is limited to one (1) Basic Cisco IP Endpoint,
currently Cisco Unified IP Phone 6911 and 6921 models. Basic IP User License also entitles Mobile
Connect for a user who does not have any mobile client (dual mode or Cisco Unified Mobile
Communicator) or any third-party mobile solution
Enhanced User Connect License Entitles the user to use of a single endpoint of any make or
model, including a hard phone and Soft phone from Cisco or a third party. The Enhanced IP User
License also entitles Mobile Connect for a user who has a mobile client (dual mode or Cisco
Unified Mobile Communicator) or any thirdparty mobile solution. Any user with a mobile client or
third-party mobile solution requires an Enhanced UCL
The Basic and Enhanced IP user licenses include the right-to-use for one phone, and Mobile
Connect for multiple mobile devices for the user. Adjunct User License can be added to
Enhanced IP User license for additional endpoint, softclient, mobile client (dual mode or CUMC) or
rd
any 3 party mobile solution.
Essential User Connect License Entitles one Cisco Unified IP Phone 6901, Fax Machine, or
other analog device like conference phone, modem, etc.
Note: Essential License was formerly known as Analog/App Only License
Public Space Device License This license is used for IP Phones not associated to an individual
such as conference room phones, lobby phones, wall phones, break room phones and other public
space devices may be added to an order.
Voicemail User Connect License is used for adding voicemails to a subset of users or for all
users in the system. This license entitles the user to basic voice messaging capabilities. Advanced
messaging capabilities like integrated or unified messaging, text-to-speech or advanced speech
recognition requires a basic-to-advanced upgrade license.
Cisco Unified Communications Software Subscription (UCSS) is recommended with new

systems and expansion add-ons. All licensed users must have UCSS; no partial UCSS coverage is
allowed. Refer to the UCSS section of this guide for corresponding product part numbers and
prices for one year and mutli-year terms. UCSS is an optional subscription product, except where
noted, that entitles customers to major software version upgrades when linked to a valid current
Cisco Unified Essential Operate Services (ESW) contract. Customers who purchase UCSS receive
major software version upgrades for the duration of the subscription.
To order Cisco Unified Communications Manager Business Edition 5000 using the User Connect

Ordering Guide
Licenses follow the steps outlined below:
1. Start with the top level part number

2. Select the base package (optional)
3. Select number and type of users (optional)
4. Select number of adjunct profiles (optional)
5. Add messaging options (optional)
6. Select Unified CMBE software version (Mandatory)
Start with a Top Level part number: The top level part number allows you to configure the entire
system including hardware, software and user licenses. It also allows you to enter the dynamic
configuration tool to select the number of users and options you need with minimum number of
license keys to activate the system. The same top-level part number can be used for initial
purchase as well as expansions (e.g adding more users to an existing deployment).
Product Number Description List Price UCSS Product UCSS List
($US) Number (1 year) Price ($US) (1
year)
UNIFIED-CMBE5K Unified Communication Manager Biz $0 NA NA

Edition 5000 - Top Level
Select the Starter Bundle: The Cisco Unified Communications Manager Business Edition 5000
starter bundle includes the MCS 7828 server appliance with pre-loaded software suite and Basic
User Connect Licenses or Essential User Connect for the first 50 users as well as Basic Voicemail
for 50 users. Please see the part number descriptions for details. The appliance will always be
loaded with the latest maintenance software version available for the specific major version. The
User Connect licenses included in the starter bundle covers server licenses, phone or device
licenses, mailboxes and ports needed for the initial system. The starter bundle includes the media
kit with UNIFIED CMBE 5000 software as well as the system recovery discs. This part number
should be chosen for initial system purchase only.

($US) Number (1 year) Price ($US)
(1 year)
MCS7828I4-K9- Unified CMBE5K 7.X, 7828-I4 $11,200

BE7B appliance, 50 Basic UCLs, 50 UCSS-BE-KBAS-1-1 $7
Basic VM UCSS-BE-KVM-1-1 $4
MCS7828I4-K9- Unified CMBE5K 7.X, 7828-I4 $9,200 UCSS-BE-KESS-1-1 $3
BE7E appliance, 50 Ess UCLs, 50 UCSS-BE-KVM-1-1 $4
Basic VM
MCS7828I4-BE-XUB Unified CMBE5K, 7828-I4, Export $11,200
Unrestricted Image, 50 Basic UCSS-BE-KBAS-1-1 $7
UCLs, 50 Basic VM UCSS-BE-KVM-1-1 $4
MCS7828I4-BE-XUE Unified CMBE5K, 7828-I4, Export $9,200 UCSS-BE-KESS-1-1 $3
Unrestricted Image, 50 Ess UCSS-BE-KVM-1-1 $4
UCLs, 50 Basic VM
MCS7828I5-K9- Unified CMBE5K 8.X, 7828-I5 $11,200
BE8B appliance, 50 Basic UCLs, 50 UCSS-BE-KBAS-1-1 $7
Basic VM UCSS-BE-KVM-1-1 $4
MCS7828I5-K9- Unified CMBE5K 8.X, 7828-I5 $9,200 UCSS-BE-KESS-1-1 $3
BE8E appliance, 50 Ess UCLs, 50 UCSS-BE-KVM-1-1 $4
Basic VM

Ordering Guide
MCS7828I5-BE-XUB Unified CMBE5K, 7828-I5, Export $11,200

Unrestricted Image, 50 Basic UCSS-BE-KBAS-1-1 $7
MCS7828I5-BE-XUE Unified CMBE5K, 7828-I5, Export $9,200
Unrestricted Image, 50 Ess UCSS-BE-KESS-1-1 $3
Select the number and type of users: To enable more users beyond the 50 Basic or Essential
Users included in the starter bundle, customers can select the appropriate quantities of the User
Connect License depending on their user profiles.. Each of the user connect licenses entitles the
customer for a single phone. The same part numbers should be used for both initial purchases as
well as future expansions. The user connect licenses are cumulative.

(1 year)
LIC-BE5K-BAS Unified CMBE5K Basic User $125 UCSS-BE-KBAS-1-1 $7

Connect License (No VM)
LIC-BE5K-ENH Unified CMBE5K Enhanced User $210 UCSS-BE-KENH-1-1 $12

LIC-BE5K-ESS Unified CMBE Essential User $40 UCSS-BE-KESS-1-1 $3
LIC-BE5K-PUB Unified CMBE5K Public Space $150 UCSS-BE-KPUB-1-1 $11

Device License (No VM)
LIC-BE5K-VM-BAS Unified CMBE5K Voicemail Basic $40 UCSS-BE-KVM-1-1 $4
Select number of adjunct profiles: The adjunct license entitles users to add secondary devices,
softclients and key features. Please follow the guidelines outlined below to determine the number of
adjunct licenses required.
• A user’s primary device is the most expensive device (most feature rich) associated with the
user.
• Adjunct licenses are required for all additional:
o Cisco Unified IP Phones
o Cisco soft client devices added to the primary device Cisco Unified Personal
Communicator or Cisco IP Communicator or Cisco Unified Communications
Integration for Cisco WebEx Connect or Microsoft Office Communicator, Cisco
Unified Mobile Communicator
• For example, a user that uses a Unified IP Phone 6921 in the office and another Unified IP
Phone 6921 at home and Cisco IP Communicator while travelling would require an Enhanced
User Connect License for the primary 6921 device and 2 adjunct licenses, one for the 6921 at
home and another for Cisco IP Communicator. Note: 6921 phone would require a Basic User
Connect License if there are no secondary devices.

Ordering Guide
Product Number Description List UCSS Product UCSS List

Price Number (1 year) Price
($US) ($US) (1
year)
LIC-BE5K-ADJ Unified CMBE5K Adjuct Device $85 N/A N/A

License
License Upgrade options: To upgrade the 50 Basic UCLs included in the starter package,
customers can use the Basic to enhanced license upgrade part number shown below.
Customers can use the “Basic to Advanced upgrade” product/part number to enable IMAP, Cisco
Unity Inbox, Speech Recognition, and Text to Speech for an individual mailbox. For users to get the
features above, they must start with a basic voicemail user and then add the Advanced upgrade
license option.

(1 year)
LIC-BE5K- Unified CMBE5K Upgrade Basic $85 UCSS-BE-KENH-1-1 $12

BAS2ENH to Enhanced User
LIC-BE5K- Unified CMBE5K Voicemail $35 UCSS-BE-KVMA-1-1 $8
BAS2ADV Upgrade Basic to advanced User
Select Software version: Unified CMBE 5000 now supports ordering a specific software version
from a choice of two major versions. The latest maintenance software from the latest minor release
of the major version will be shipped based on the user selection both for version upgrades as well
as the new system installs.

($US) ($US) (1
year)
VERSION-7.X CMBE Software Version 7.X $0 N/A N/A
VERSION-8.X CMBE Software Version 8.X $0 N/A N/A
Following is an ordering example:
1. Customer has the following requirements:

● 190 employees
● 180 Cisco Unified IP Phone 8961G
● 40 Cisco IP Communicator clients as adjunct or secondary devices to the primary 8961G IP
phones
● 10 3rd party SIP Phones
● 5 Cisco Unified IP Phone 7937G conference room phones
● 50 Integrated Messaging users (IMAP)
● Voicemail for 190 users

Ordering Guide
Customer must order the following Cisco Unified Communications Manager Business Edition 5000
User Connect Licenses:
● MCS7828I5-K9-BE8B at $11,200, quantity 1, extended price $11,200

◦ Note that the Starter Bundle includes the first 50 Basic User Connect Licenses
● LIC-BE5K-BAS2ENH at $85, quantity 50, extended price $4,250 to upgrade the Basic
Licenses in the starter bundle to enhanced User Connect License
● LIC-BE5K-ENH at $210, quantity 130, extended price $27,300 for the additional users with
an 8961 phone
● LIC-BE5K-ADJ at $85, quantity 40, extended price $3,400 for the Cisco IP communicator
users.
rd
● LIC-BE5K-ENH at $210, quantity 10, extended price $1,250 for the 3 party SIP devices
● LIC-BE5K-PUB at $150, quantity 5, extended price $750, for the conference phones
● LIC-BE5K-VM-BAS at $40, quanty 140, extended price $5,600 to add Voicemail for the
additional users
In addition the customer must order 50 advanced Unity Connection users for integrated messaging
functionality:
● LIC-BE5K-BAS2ADV at $35, quantity 50, extended price $1,750
2.4 User Connect Licensing - Expansion add-ons (Electronic delivery)

Use the following part numbers for expansions (e.g adding more users to an existing deployment).
year)
L-LIC-BE5K Unified Communication Manager $0 NA NA

Biz Edition 5000 - Top Level
L-BE5K-BAS Unified CMBE5K Basic User $125 L--UCSS-BE- $7
Connect License (No VM) KBAS-1-1
L-BE5K-ENH Unified CMBE5K Enhanced User $210 L-UCSS-BE- $12
Connect License (No VM) KENH-1-1
L-BE5K-ESS Unified CMBE Essential User $40 L-UCSS-BE- $3
Connect License (No VM) KESS-1-1
L-BE5K-PUB Unified CMBE5K Public Space $150 L-UCSS-BE- $11
Device License (No VM) KPUB-1-1
L-BE5K-VM-BAS Unified CMBE5K Voicemail Basic $40 L-UCSS-BE-KVM- $4
1-1
L-BE5K-ADJ Unified CMBE5K Adjuct Device $85 N/A N/A
License
L-BE5K-BAS2ENH Unified CMBE5K Upgrade Basic $85 L-UCSS-BE- $12
to Enhanced User KENH-1-1
L-BE5K-BAS2ADV Unified CMBE5K Voicemail $35 L-UCSS-BE- $8
Upgrade Basic to advanced User KVMA-1-1
2.5 Cisco Unified Workspace Licensing Business Edition 5000 - New Systems and

Ordering Guide
Expansion Add-Ons
To order Cisco Unified Workspace Licensing Business Edition via Dynamic Configuration Tool
(DCT):
1. Start with a “top level” part, CMBE-WRKSP-BDL.

year)
CMBE-WRKSP- Unified Com Manager Bus $0 NA NA

BDL Edition 5000 Workspace
Bundle-Top level
2. Select the Cisco Unified Communications Manager Business Edition 5000 Workspace Bundle
(Only for initial purchase). The Workspace Bundle includes all the UC server and client
software for the applications included under Cisco Unified Workspace Licensing Business
Edition, the MCS 7828 server hardware for deploying Unified CMBE 5000 and licenses for the
first 50 users. To deploy Cisco Unified Presence the customer would have to purchase a
separate adjunct server.
3. Select quantity of CUCM-BE-WL to match the number of add-on users.** Please note that the
licenses for the first 50 users are included in the workspace bundle.
4. Select quantity of UC clients, Analog and public space devices

5. Select required appropriate 3-year Cisco Unified Communications Software Subscription (UCSS)
contract.***
6. Select required appropriate Cisco Essential Operate Services for contract term of 3 years.
Ordering Cisco Essential Operate Services is separate from Cisco Unified Workspace
Licensing ordering but is required to have an active Cisco Unified Communications Software
Subscription (UCSS) contract in place
** Users defined as number of people administered in the Cisco Unified Communications Manager
system PLUS the number of public space devices (devices in conference rooms, lobbies, hallways,
etc). More information on user definition is located here:
http://www.cisco.com/web/partners/sell/technology/ipc/integrated-
solutions/workspace_licensing.html
*** Institutions such as government entities and educational institutions who are prohibited from
purchasing three-year software subscription contracts must email cuwl-
support@external.cisco.com to receive instructions for placing an order for a one-year Cisco
Unified Communications Software Subscription.
The SKUs for the required components of Cisco Unified Communications Manager Workspace
Bundle are shown below:
UCSS Product UCSS List
Product List Price
Description Number Price -
Number (US$)
(3 year) 3 year (US$)

Ordering Guide
MCS7828K9-WL CUCMBE, 7828-I4 appliance, UCSS-CMBE-

$16,995 $70
CUWL BE 50 Users WL
MCS7828I5-K9- UCMBE 8.x, 7828-I5 UCSS-CMBE-
$16,995 $70
WL8 appliance,CUWL BE 50 Users WL
Note: Cisco Unified Communications Manager Business Edition 5000 Workspace Bundle always
ships with the latest versions of the software available for Cisco Unified Communications Manager
Business Edition 5000 and Cisco Unified Presence for two major version trains.
Add more users: To add more users select the appropriate quantities of CUCM-BE-WL to match
the number of users. The same part number should be used for both initial purchases as well as
future upgrades. Please note that the licenses for the first 50 users are included in the Workspace
Bundle.

Product List Price
Number (US$)
CUWL Business Edition 1

CUCM-BE-WL $315 UCSS-CMBE-WL $70
User
Analog Phones and Public Space Devices

Unified IP Phones not associated to an individual such as conference room phones, lobby phones,
wall phones, break room phones and other public space devices may be added to a Cisco Unified
Workspace Licensing order. Likewise, analog phones or other analog devices such as fax
machines, credit card scanners and other such devices that do not require any applications may be
added as well. In both cases only the right to use for the corresponding phone will be provided and
no applications (e.g. voicemail, presence, conferencing or any other applications) may be used with
these phones. Public space IP phones may not exceed 15% of the total devices utilized in a
workspace licensing cluster, and total public space devices (analog + IP) may not exceed 50%.
Analog phones and public space devices are considered users under Cisco Unified Workspace
Licensing, and so require Cisco Unified Communications Software Subscription.
UCSS List
UCSS Product
Product List Price Price -
Description Number
Number (US$) 3 year
(3 year)
(US$)
ANLG-DEV- UCSS-ANLG-
Analog, non-app device add-on for UWL $40 $7
UWL 3-1
PUBLIC-IP- Public Space non-app phone add-on for
$150 UCSS-PUB-3-1 $23
DEV-UWL UWL for lobby and conference room phones
Selecting clients which are included with Cisco Unified Communications Manager Workspace
Bundle
Client Options

Ordering Guide
Cisco Unified Personal Communicator, Cisco IP Communicator, Cisco UC Integration™ for

WebEx Connect, or Cisco UC Integration™ for Microsoft Lync – Customer has a choice of soft
client and they may choose one copy of Unified Personal Communicator, one copy of Cisco IP
Communicator, open copy of Cisco UC Integration™ for WebEx Connect, or one copy of Cisco UC
Integration™ for Microsoft Lync per user. If a combination of clients is chosen, the total amount can
be no greater than the number of Unified Workspace Licenses being ordered.
Cisco Unified Video Advantage - Customer has a choice to add Cisco Unified Video Advantage
to their choice of Cisco Unified Personal Communicator or Cisco IP Communicator. Note, an
optional Cisco VT Camera III high definition USB camera is also available for order in a bundled
with Unified Video Advantage.
Hardware
Hardware, such as MCS server for Cisco Unified Presence and Cisco Unified IP Phones are not
included Cisco Unified Communications Manager Business Edition 5000 Workspace Bundle. At
this point in the ordering process, the user should add the hardware appropriate to complete the
deployment by selecting the appropriate top-level SKU for these components.
When selecting IP phones for Cisco Unified Communications manager Workspace Bundle
deployments, there is no need to purchase licenses for the Cisco Unified IP Phones (UCL’s or
DLU’s) as these are included in bundle.
Applications not included in CUWL BE can be purchased ala carte. UCL license can now be mixed
with workspace licensing. So customers can purchase the workspace bundle and order User
connect licenses for users that may not need applications like voicemail or presence.
2.6 Software Upgrades
An upgrade involves changing the Cisco Unified Communications Manager Business Edition 5000
software on a customer’s existing server to a more recent version of Cisco Unified Communications
Manager Business Edition 5000 software.
Customers that currently do not have UCSS should use the following part numbers for ordering
upgrades. The following part numbers allow customers to upgrade from all Unified CMBE releases
that support direct upgrade path to 8.5 release and migrate to the new User Connect Licensing
model at the same time.
Please check the version compatibility matrix posted on the following site for direct software
upgrade paths supported for each one of Unified CMBE 5000 releases.
http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_device_support_tables_list.html
There are two upgrade options.
1. Upgrade with UCSS (and convert to UCL) – This option allows customers to migrate to the
user connect licensing model and obtain the media kits for software upgrades to Cisco
Unified Communications Manager Business Edition 5000 8.5. The offer requires UCSS
for 3 years or more and the configuration tool will enforce mandatory selection of UCSS

Ordering Guide
for these upgrade part numbers.

2. Upgrade without UCSS (and convert to UCL) – This option allows customers to obtain the
upgrade media kits and license but does not require UCSS.
Following are the part numbers to order the upgrades
Start with a Top Level part number:

year)

Select the number and type of users: First determine the types of users based on the definitions
in the earlier sections. Then select appropriate quantities of each type of user using the following
part numbers. Note a minimum of 50 users (Basic or Enhanced User Connect Licenses) is required
to be purchased to obtain the upgrade media kits and software upgrade licenses . The
configuration tool will enforce selection of UCSS for the ugprade if the discounted upgrade offer is
chosen.

(3 & 3 Upgrade – Part numbers) Price Number (1 year) Price ($US) (1
($US) year)
BE5K-BAS-UPG Unified CMBE5K Basic User $63 UCSS-BE-KBAS-1-1 $7

Connect License - Upgrade
BE5K-ENH-UPG Unified CMBE5K Enhanced User $105 UCSS-BE-KENH-1-1 $12
BE5K-ESS-UPG Unified CMBE5K Essential User $20 UCSS-BE-KESS-1-1 $3
BE5K-PUB-UPG Unified CMBE5K Public Space $75 UCSS-BE-KPUB-1-1 $11
Device License - Upgrade
BE5K-BA2EN-UPG Unified CMBE5K Basic to $43 UCSS-BE-KENH-1-1 $12
Enhanced user - Upgrade
BE5K-VMBAS-UPG Unified CMBE5K VM Basic User $20 UCSS-BE-KVM-1-1 $4
- Upgrade
BE5K-VMB2A-UPG Unified CMBE5K VM Basic to $18 UCSS-BE-KVMA-1-1 $8
Advanced User - Upgrade

Price Number (3 year) Price ($US)
($US) (3year)
UPG-BE5K-ENH Unified CMBE5K Enhanced User UCSS-BE-KENH-3-1 $26

Connect License - Upgrade $3
UPG-BE5K-BAS Unified CMBE5K Basic User UCSS-BE-KBAS-3-1 $15
UPG-BE5K-ESS Unified CMBE5K Essential User UCSS-BE-KESS-3-1 $7
UPG-BE5K-PUB Unified CMBE5K Public Space UCSS-BE-KPUB-3-1 $23
Device License - Upgrade $3
UPG-BE5K- Unified CMBE5K Basic to UCSS-BE-KENH-3-1 $26
BAS2ENH Enhanced user - Upgrade $3

Ordering Guide
UPG-BE5K-VMBAS Unified CMBE5K VM Basic User UCSS-BE-KVM-3-1 $15

- Upgrade $3
UPG-BE5K-VMB2A Unified CMBE5K VM Basic to UCSS-BE-KVMA-3-1 $17
Advanced User - Upgrade $3
The secondary devices that a user may have deployed do not require upgrade licenses.
.
Customers that have active UCSS subscriptions can obtain version upgrades for no additional
charge by ordering through the product upgrade tool
(http://tools.cisco.com/gct/Upgrade/jsp/index.jsp) the following part numbers should be used for
ordering upgrades.

Product
Description List Price (US$) Number Price -
Number
CMBE8.5-K9- SW Upgrade BE 8.5 $9,995 (Published price) N/A N/A

UPG= ESW/UCSS $0 (when ordered through
PUT)
2.7 Hardware Upgrade

Customers may want to migrate to a newer version of the hardware to take advantage of the
industry advances in technology and hardware capabilities. To upgrade the hardware, customers
can use MCS 7828 part numbers with –SS1 suffix to obtain the bare metal server and use the
media kits to install the appropriate version of the software compatible with the hardware. Note:
License have to be rehosted on the new server. Use licensing@cisco.com to get the licenses
rehosted.
http://www.cisco.com/en/US/prod/collateral/voicesw/ps6790/ps5748/ps378/prod_brochure0900aec
d8062a4f9.html
2.8 Migrations
Customers may want to migrate to Unified CMBE 5000 from either stand-alone Unified
Communications Manager or Communications Manager Express. Following table specifies what is
supported from a hardware, data, software and user license perspective while migrating to Unfiied
CMBE.
All phone models in the customer’s current CME or UCM deployments can be
re-used with Unified CMBE 5000.
ISR can be re-purposed as a voice gateway for PSTN connectivity or as a

WAN router.
Hardware
Currently Unified CMBE 5000 is supported only on MCS7828 Hardware
server. So all migrations to Unified CMBE 5000 require the purchase of the
new MCS 7828 server.
User and
Configuration User and configuration data have to be re-provisioned on the new Unified
Data CMBE 5000 system.

Ordering Guide
Customers can leverage the upgrade part numbers (both ala carte upgrade
as well as the 3x3 upgrade promotion) to migrate phone, user. Software
licenses from Unified CME or CM environments. All migrations require the
Software and purchase of the starter bundle since the media, MCS7828 hardware and base
User License licenses (24 voice mail ports for Unity Connection messaging component as
well as the base node license for Unified Communication Manager
component) are shipped with the starter bundle.
THe customer then needs to purchase upgrade users. The upgrade users do
not ship with Voicemail and Phone licenses and therefore would require
global licensing operations team to generate new or rehost licenses.
Please follow the process outline below to get the licenses generated for the
upgrade users.
Once the order is placed, send an email to licensing@cisco.com with the

sales order number of the upgrade order to get the appropriate number of
voicemail as well as phone licenses issued. Please see example below.
A customer that has 100 7940 phones on Unified CME today with voicemail
for all the 100 users supported on the Cisco Unity Express solution can use
the following process to migrate to Unified CMBE 5000 solution.
1) Order MCS7828I5-K9-BE8E Qty 1 – This part number includes HW

and base licenses required for Unfiied CMBE 5000 software.Order
UPG-BE5K-ENH qty 100 to migrate the 100 enhanced users
2) Order UPG-BE5K-VMB2A qty 100 to migrate the 100 VM users to
advanced VM users on Unified CMBE 5000. To migrate to advanced
VM users you do not need to migrate to Basic first. Alternatively you
can choose to migrate to Basic voicemail by choosing UPG-BE5K-
VMBAS
3) Select version, VERSION-8.X
4) Order mandatory UCSS for 100 usersUCSS-BE-KENH-3-1 qty 100,
UCSS-BE-KVMA-3-1 qty 100
5) Send email to licensing@cisco.com to get voicemail and phone
licenses generated for the 100 users.
Migration to Cisco Unified Communications Manager and Cisco Unity Connection
Customers that want to migrate from Cisco Unified Communications Manager Business Edition to
Stand-alone Cisco Unified Communications Manager and Cisco Unity Connection should following
the process outlined below.
All phone models in the customer’s current Unified CMBE 5000 deployments
can be re-used with Unified CM.
The MCS7828 server can be re-used to deploy Unified CM. Note MCS7828 is
not supported for Cisco Unity Connection deployment. MCS7828 server
supports the same capacity and performance characteristics as the MCS7825
Hardware server for Unified CM.
If the customer needs to deploy Cisco Unity Connection a separate MCS or

UCS server is required. Please refer to Cisco Unity Connection ordering guide
for more details.

Ordering Guide
User and
Configuration User and configuration data have to be re-provisioned on the Unified CM and
Data Cisco Unity Connection system.
Customers can leverage the upgrade part numbers (both ala carte upgrade as
well as the 3x3 upgrade promotion to migrate phone, user. Software licenses
from Unified CMBE 5000 to Unified CM environments. Please refer to Unified
Software and CM ordering guide for details on the upgrade part numbers.
User License
The upgrade users do not ship with Voicemail and Phone licenses and
therefore would require global licensing operations team to generate new or
rehost licenses.
Please follow the process outline below to get the licenses generated for the
upgrade users.
Once the order is placed, send an email to licensing@cisco.com with the sales
order number of the upgrade order to get the appropriate number of voicemail
as well as phone licenses issued.
Migration to Cisco Unified Workspace Licensing Business Edition, Standard, or

Professional
Cisco offers migrations to Cisco Unified Workspace Licensing – Standard Edition or Professional
Edition for existing Cisco Unified Communications Manager Business Edition 5000 customers.
When customers outgrow the system capacity of the Cisco Unified Communications Manager
Business Edition 5000, they can migrate to discrete Cisco Unified Communications Manager and
Cisco Unity Connection systems by purchasing Cisco Unified Workspace Migration licenses.
Please refer to the Cisco Unified Workspace Licensing ordering guide for more details on the part
numbers.
Customers who already have purchased and deployed a Cisco Unified Communications Manager
Business Edition 5000 system with phones and associated licenses (DLUs) or User Connect
Licenses are eligible to upgrade to Cisco Unified workspace licensing Business Edition and can do
so by following the steps outlined below.
1. Start with a “top level” part, CMBE-WRKSP-BDL.

2. Select quantity of CUCM-BE-UPG-WL to match the number of users.**
contract.***

List Price
Product Number Description Number Price -
(US$)
CUCM-BE- Upgrade from CUCMBE to CUWL

BE, 1 User $80 UCSS-CMBE-WL $70
UPG-WL

Ordering Guide
2.9 Cisco Unified Communications Software Subscription

Cisco Unified Communications Software Subscription is a product offering that allows customers to
purchase major software version upgrades at a reduced cost as a one-, two-, three- or five-year
subscription. A valid Cisco Unified Communications Operate Services contract must be either in
place or purchased with the Cisco Unified Communications Software Subscription. Monthly Cisco
Unified Communications Software Subscription product numbers may be purchased to enable
customers to co-terminate their Cisco Unified Communications Software Subscription contract with
Cisco Unified Communications Operate Service For more information about Cisco Unified
Communications Software Subscription, refer to:
solutions/Unified_Communications_Software_Subscription.html
The following UCSS part numbers should be used while ordering UCSS for User Connect
Licenses. eDelivery is available for UCSSUCMBE (L UCSSUCMBE top level).  Follow same ordering process
but use L-UCSS part numbers. For further assistance on Unified Communications Software
Subscription quotation or ordering, please email the UCSS Support team at ucss-
support@external.cisco.com
Description List Price ($US)

Cisco Unified Communications Manager Business Edition 5000 —One-Year Software Subscription
Product Numbers
UCSS-BE-KBAS-1-1 UCSS for CMBE 3000, 5000 Basic User - 1 Year - 1 User $7
UCSS for CMBE 3000, 5000 Enhanced User - 1 Year - 1 $12
UCSS-BE-KENH-1-1 User
UCSS-BE-KPUB-1-1 UCSS for CMBE 5000 Public Space Device - 1 Year - 1 User $11
UCSS for CMBE 3000, 5000 Essential User - 1 Year - 1 $3
UCSS-BE-KESS-1-1 User
UCSS-BE-KVM-1-1 UCSS for CMBE 3000, 5000 Basic Voicemail User - 1 Year - $4
1 User
UCSS-BE-KVMA-1-1 UCSS for CMBE 3000, 5000 Basic Voicemail Advanced $8

User - 1 Year - 1 User
Cisco Unified Communications Manager Business Edition 5000—Two-Year Software Subscription
Product Numbers
UCSS-BE-KBAS-2-1 UCSS for CMBE 3000, 5000 Basic User - 2 Years - 1 User $12
UCSS for CMBE 3000, 5000 Enhanced User - 2 Years - 1 $21
UCSS for CMBE 5000 Public Space Device - 2 Years - 1 $19
UCSS-BE-KPUB-2-1 User
UCSS for CMBE 3000, 5000 Essential User - 2 Years - 1 $5
UCSS-BE-KVM-2-1 UCSS for CMBE 3000, 5000 Basic Voicemail User - 2 Years $7
- 1 User
UCSS-BE-KVMA-2-1 UCSS for CMBE 3000, 5000 Basic Voicemail Advanced User $14
- 2 Years - 1 User
Cisco Unified Communications Manager Business Edition 5000—Three-Year Software Subscription
Product Numbers

Ordering Guide
- 1 User
UCSS-BE-KVMA-3-1 UCSS for CMBE 3000, 5000 Basic Voicemail User - 3 Years $17
- 1 User
Cisco Unified Communications Manager Business Edition 5000 —Five-Year Software Subscription
Product Numbers
- 1 User
UCSS-BE-KVMA-5-1 UCSS for CMBE 3000, 5000 Basic Voicemail User - 5 Years $28
- 1 User
Cisco Unified Workspace Licensing – Business Edition requires a three-year Cisco Unified
Communications Software Subscription contract which entitles customers to upgrade all the client
and server application software covered under the license. One-year agreements are available for
government and education customers subject to applicable laws regarding multi-year contracts. In
addition, one-month contracts are available to enable co-termination when users are added during
the course of a three-year contract. A valid Essential Operate Services contract is required to
activate the Cisco Unified Communications Software Subscription contract.
Description List Price ($US)
Cisco Unified Communications Manager Business Edition 5000 Workspace License —Three-Year Software
Subscription Product Numbers
UCSS-CMBE-WL 3 yr UCSS for CUCMBE Workspace License - 1 User $70

UCSS-ANLG-3-1 UCSS for Analog Phones for CUWL - 3 Years - 1 user $7
UCSS-PUB-3-1 UCSS for Public Space Devices for CUWL - 3 Years - 1 user $23
3. Cisco Unified Communications Manager

Business Edition 6000
3.1 Pricing Models
Cisco Unified Communications Manager Business Edition 6000 can be ordered in a couple of
different ways - either independently using User Connect Licensing or as part of a Workspace
Bundle.
Cisco® User Connect Licensing allows customers to license most Cisco Unified Communications
8.0 products* and future releases, including Cisco Unified Communications Essential Operate
Service, on a per-user basis. With User Connect Licensing, all right-to-use (RTU) fees, device-
license-unit (DLU) fees, port licenses, etc. are now converted to a single Cisco User Connect
License. As a result, customers have more flexibility to cost-effectively license unified
communications products. In addition, Cisco User Connect Licensing can be mixed with Cisco
Unified Workspace Licensing, making it easier to do business with Cisco.

Ordering Guide
Cisco Unified Workspace Licensing Business Edition offers an easy and affordable way for
customers to procure and deploy a broad range of Cisco unified applications and services using a
single per user license. Cisco Unified Workspace Licensing Business Edition includes all the client,
server software licenses, service, and software subscription that facilitates consistent deployment
of multiple applications to all users in their workspace.
The following chart shows the functionality available under the two licenses available for Cisco
Unified Communications Manager Business Edition
Cisco Unified Cisco Unified

Communications Mgr Workspace
Functionality What Is Included Business Edition 5000 Licensing
Business
User Connect License Edition
Presence Cisco Unified Presence Profile Optional Y
Mobility (with Cisco Unified Mobility (aka Mobile

simultaneous Connect), also known as Y Y
ring services) SingleNumber Reach (SNR) )
Cisco Unified Personal

Communicator or Cisco Unified IP
Communicator or Cisco Unified
Soft Client Communications Integration for Optional Y
Cisco WebEx Connect or Microsoft
Lync. Cisco Unified Video
Advantage may also be added.
Y (1 Phone
Phone and 1
Cisco Unified IP phone license Y (1 Phone)
License Softclient or 2
Phones)
Voice
Messaing,
Advanced
Voice Messaging or Integrated
Speech
Messaging including Advanced Optional for Add-on
Messaging Recognition,
Speech Recognition, Text-To- users.
Text-to-
Speech, Web and Email access.
speech, Web
and Email
access

Call Control Y Y
Manager
Application licenses not included in the bundles can be purchased separately.
Both Cisco Unified Communications Manager Business Edition 6000 licenses require purchasing a

Ordering Guide
starter bundle. The starter bundles include all the UC server and client software for the applications
included under the licenses, the UCS C200 server hardware for deploying Unified CMBE 6000
suite of applications and licenses for the first 100 users.
Cisco Unified Workspace Licensing – Business Edition requires a prerequisite three-year Cisco
Unified Communications Software Subscription contract which entitles customers to upgrades for
all the client and server application software covered under the license. One-year agreements are
available for government and education customers subject to applicable laws regarding multi-year
contracts. In addition, one-month contracts are available to enable co-termination when users are
added during the course of a three-year contract. A valid Essential Operate Services contract is
required to activate the Cisco Unified Communications Software Subscription contract. Continue
reading this ordering guide for details.
3.2 User Connect Licensing - Unified CMBE 6000 starter bundle

This section covers ordering Cisco Unified Communications Manager Business Edition 6000 using
User Connect Licensing.
Cisco Unified Communications Manager Business Edition 6000 offers a starter bundle that includes
the following
1) 100 Basic Unfiied Communications Manager UCL
2) 100 Unity Connection Voicemail Licenses
3) UCS C200 M2 server
For ordering additional users, high availability and other feature options use the standard Unified
Cmmunication manager and Cisco Unity Connection add-on part numbers.
Cisco Unified Presence and Contact Center application software and user licenses can also be
optionally added using standard part numbers available for ordering the applications.
For more details please refer to the ordering guides of the individual applications.
For Cisco Unfiied Communications Manager 8.5:

http://www.cisco.com/web/partners/downloads/partner/WWChannels/technology/ipc/downloads/uc_
sol_og_ucl_final.pdf
For Cisco Unfied Presence 8.5:

http://www.cisco.com/web/partners/downloads/partner/WWChannels/technology/ipc/downloads/mic
rosoft_word_UCBU_UC85_OG.pdf
For Cisco Unity Connection 8.5:

http://www.cisco.com/web/partners/downloads/partner/WWChannels/technology/ipc/downloads/mic
rosoft_word_UCBU_UC85_OG.pdf
For Cisco Unified Contact Center Express 8.5:

http://www.cisco.com/web/partners/downloads/partner/WWChannels/technology/ipc/downloads/CC
BU_ordering_guide.pdf
To order Cisco Unified Communications Manager Business Edition 6000 starter bundle

Ordering Guide
1. Start with the top level part number

2. Select the Starter bundle
3. Select Unified Communications Manager Software version
4. Select Unity Connection software version
5. Select VMware License (optional)
Start with a Top Level part number: The top level part number allows you to configure the starter
bundle and software option. This top-level part number should be used for initial purchase only.For
add-on users and expansions use the standard part numbers available for Unified Communications
Manager and Cisco Unity Connection.

year)

Select the starter bundle: The Cisco Unified Communications Manager Business Edition 6000
starter bundle includes the UCS C200 server, Basic User Connect Licenses and Advanced
Voicemail licenses for the first 100 users. The starter bundle part number includes Unified CM and
Cisco Unity Connection software installation and recovery media kits along with base licenses and
voicemail ports.
(1 year)
UCS-C200M2-BE6K Unified CMBE 6K, UCS C200M2, $22,995 UCSS-UCM- $7

100 Bas UCLs, 100 Adv BAS-1-1-A $10
Voicemail UCSS-MSG-1-1
Select Software version: Unified CMBE 6000 supports export un-restricted as well as standard
software images.

($US) ($US) (1
year)
UCM-7825-85 UCM 8.5 $0 N/A N/A

UCM-7825-85-XU UCM 8.5 Export Unrestricted $0 N/A N/A
UNITYCN8-VMWARE Unity Cnx for Vmware $0 N/A N/A
UNITYCN8-VMWARE-XU Unity Cnx for Vmware Export $0 N/A N/A
Unrestricted
Select VMware ESXi: Unified CMBE 6000 requires VMware ESXi 4.0 to run the applications co-
resident on the UCS C200 platform. Customers may purchase this license from any of the following
sources:
• From Cisco, as a preset “per-server” Cisco Collaboration part number. This part number is
separate from server hardware part numbers. You can use the same part number for

Ordering Guide
Cisco UCS B-Series and C‑Series deployments. Note that for the Cisco UCS B-Series,
you need to add this part number to a group of data center part numbers ordered through
the Netformx DesignXpert ordering tool UCS Advisor. Only VMware ESXi Standard
Edition is available via this option. The part number is “hard-coded” for two CPU sockets
(no more, no less) and one year service subscription (no multi-year or auto-renewals).
• From VMware directly or other 3rd-party: With this option, you can order any VMware
ESXi Edition you want, as well as take advantage of any existing customer licensing
arrangement with VMware (such as a site or enterprise license). See http://docwiki-
dev.cisco.com/wiki/Cisco_Unified_Communications_Manager_Business_Edition_6000 for
more details.

($US) ($US) (1
year)
VMW-UC-STD-K9 VMware ESXi 4.0 Standard (2 $2980 N/A N/A
CPU), 1 yr support required
User Connect Licensing - Add-On licenses and expansions

For ordering additional users for Unfiied CM, to upgrade the basic licenses included in the starter
bundle or to order additional Unified CM node license (for redundancy) use the following part
number and follow the guidelines provided in the Unified Communications Manager Ordering guide.

($US) ($US) (1
year)
CUCM-USR-LIC-ADD Top Level Sku For Adding User $0 N/A N/A
License (For UC Manager)
To add more Unity Connection users, high availability, feature and integration options use the
following top level part number.

($US) ($US) (1
year)
L-UNITYCN8-LIC-UPG Unity Connection 8.x, SW Feature
$0 N/A N/A
License Add-ons
User Connect Licensing - Adding Cisco Unified Presence

To order presence software and user licenses use the following top-level part number. Please refer
to the Cisco Unified Presence ordering guide for more details.

($US) ($US) (1
year)
SW-CUP8.0-K9 Cisco Unified Presence 8.0 Top Level for $0 N/A N/A
Unified Communications Mode

Ordering Guide
User Connect Licensing - Adding Cisco Unfied Contact Center Express

To order Unified Contact Center software use the following top-level part number. Please refer to
the Cisco Unified Presence ordering guide for more details.

($US) ($US) (1
year)
CCX-85-ADDON CCX 8.5 ADDON Deployment- $0 N/A N/A
Product, UCSS pDelivery LICENSES
ONLY
Ordering example: 250 users with voicemail and full feature hardware redundancy
Customer has the following requirements;
● 250 employees
● 40 Cisco IP Communicator clients as adjunct or secondary devices to the primary 8961G IP
phones
● 10 3rd party SIP Phones
● Voicemail and unified messaging for 240 users
● Full redundancy
Customer must order the following user Connect Licenses:
● UCS-C200M2-BE6K (under UNIFIED-CMBE6K top level part number) at $22,995 quantity

1, extended price $22,995
◦ Note that the Starter Bundle includes the first 100 Basic User Connect Licenses and 100
Voicemail licenses
● LIC-CUCM-BA2ENH-A (under CUCM-USR-LIC-ADD top-level part number) at $85, quantity
100, extended price $8,500 to upgrade the Basic Licenses in the starter bundle to enhanced
User Connect License
● LIC-CUCM-USR-A (under CUCM-USR-LIC-ADD top level part number) at $210, quantity
rd
150, extended price $9,650 for the additional users with an 8961 phone and 3 party SIP
devices.
● LIC-ADJ-USR-AUDVID (under CUCM-USR-LIC-ADD top level part number) at $85, quantity
40, extended price $3,400 for the Cisco IP communicator users.
● PUBLIC-IP-DEV-ADD (under CUCM-USR-LIC-ADD top level part number) at $150, quantity
5, extended price $750, for the conference phones
● L-UNITYCN8-USR (under L-UNITYCN8-LIC-UPG top level part number) at $75, quantity
140, extended price $10,500 to add Voicemail for the additional users
● UCS-C200M2-VCD2 at $14,700, qty 1, for the redundant UCS server.

Ordering Guide
● L-UNCN8-HA-VMWARE at $0 (under L-UNITYCN8-LIC-UPG top level part number), qty 1,

for Unity Connection High Availability
● CUCM-UCS-1000-85 (under CUCM-USR-LIC-ADD) at $0, qty 1, for CUCM redundant
server.
3.3 Cisco Unified Workspace Licensing Business Edition 6000 - New Systems and
Expansion Add-Ons
To order Cisco Unified Workspace Licensing Business Edition via Dynamic Configuration Tool
(DCT):
1. Start with a “top level” part, CMBE6K-WRKSP-BDL.

year)
CMBE6K-WRKSP- Unified Com Manager Bus $0 NA NA

BDL Edition 6000 Workspace
Bundle-Top level
2. Select the Cisco Unified Communications Manager Business Edition 6000 Workspace Bundle
(Only for initial purchase). The Workspace Bundle includes all the UCS server and client
software for the applications included under Cisco Unified Workspace Licensing Business
Edition, the UCS C200 server hardware for deploying Unified CMBE 6000 and licenses for the
first 100 users.
3. Select quantity of LIC-UWL-BE to match the number of add-on users.** Please note that the
licenses for the first 100 users are included in the workspace bundle.
4. Select quantity of UC clients, Analog and public space devices
contract.***
6. Select Call control software options
7. Select Messaging software options
8 Select Presence software options.
9. Select VMware licenses
** Users defined as number of people administered in the Cisco Unified Communications Manager
system PLUS the number of public space devices (devices in conference rooms, lobbies, hallways,
etc). More information on user definition is located here:
solutions/workspace_licensing.html
*** Institutions such as government entities and educational institutions who are prohibited from
purchasing three-year software subscription contracts must email cuwl-
support@external.cisco.com to receive instructions for placing an order for a one-year Cisco
Unified Communications Software Subscription.

Ordering Guide
The SKUs for the required components of Cisco Unified Communications Manager Workspace
Bundle are shown below:

Product List Price
Number (US$)
UCS-C200M2- Unified CMBE 6K, UCS C200M2, 100

$33,995 UCSS-CMBE-WL $70
WL8 CUWL BE licenses
Note: Cisco Unified Communications Manager Business Edition 6000 Workspace Bundle always
ships with the latest versions of the software available for various applications from two major
version trains.
Add more users: To add more users select the appropriate quantities of LIC-UWL-BE to match the
number of users. The same part number should be used for both initial purchases as well as
future upgrades. Please note that the licenses for the first 100 users are included in the
Workspace Bundle.

Product List Price
Number (US$)
UWL Business Edition 1

LIC-UWL-BE User
$315 UCSS-CMBE-WL $70
Analog Phones and Public Space Devices

Unified IP Phones not associated to an individual such as conference room phones, lobby phones,
wall phones, break room phones and other public space devices may be added to a Cisco Unified
Workspace Licensing order. Likewise, analog phones or other analog devices such as fax
machines, credit card scanners and other such devices that do not require any applications may be
added as well. In both cases only the right to use for the corresponding phone will be provided and
no applications (e.g. voicemail, presence, conferencing or any other applications) may be used with
these phones. Public space IP phones may not exceed 15% of the total devices utilized in a
workspace licensing cluster, and total public space devices (analog + IP) may not exceed 50%.
Analog phones and public space devices are considered users under Cisco Unified Workspace
Licensing, and so require Cisco Unified Communications Software Subscription.

List Price
Product Number Description Number Price -
(US$)
ANLG-DEV-UWL-BE Analog device UWL BE $40 UCSS-ANLG-3-1 $7
PUB-IPDEV-UWL-BE Public space device UWL

$150 UCSS-PUB-3-1 $23
BE
Selecting clients which are included with Cisco Unified Communications Manager Workspace
Bundle

Ordering Guide
Client Options
Cisco Unified Personal Communicator, Cisco IP Communicator, Cisco UC Integration™ for

WebEx Connect, or Cisco UC Integration™ for Microsoft Lync – Customer has a choice of soft
client and they may choose one copy of Unified Personal Communicator, one copy of Cisco IP
Communicator, one copy of Cisco UC Integration™ for WebEx Connect, or one copy of Cisco UC
Integration™ for Microsoft Lync per user. If a combination of clients is chosen, the total amount can
be no greater than the number of Unified Workspace Licenses being ordered.
Cisco Unified Video Advantage - Customer has a choice to add Cisco Unified Video Advantage
to their choice of Cisco Unified Personal Communicator or Cisco IP Communicator. Note, an
optional Cisco VT Camera III high definition USB camera is also available for order in a bundled
with Unified Video Advantage.
Call Control Software

Customer is entitled to a maximum of 2 copies of Cisco Unified Communications Manager software
required for their Cisco Unified Workspace Licensing deployment. Redundant deployments would
require a quantity of 2.
Messaging Options
All user features including web access, IMAP support, speech, failover/high availability and, unified
messaging, are included at no additional charge with Unified Workspace Licensing. However to
ensure appropriate licenses are included in the order customer has to select appropriate part
numbers from the messaging options.
Customer can also add High availability for Unity Connection by adding the the appropriate part
number from the messaging high-availability options in addition to the messaging option part
number.Please refer to the example at the end of this section.
Cisco Unified Presence Options

Customer is entitled to a maximum of 2 copies of Cisco Unified Presence server software required
for their Cisco Unified Workspace Licensing deployment.
Select VMware ESXi: Unified CMBE 6000 requires VMware ESXi 4.0 to run the applications co-
resident on the UCS C200 platform. Customers may purchase this license from any of the following
sources:
• From Cisco, as a preset “per-server” Cisco Collaboration part number. This part number is
separate from server hardware part numbers. You can use the same part number for
Cisco UCS B-Series and C‑Series deployments. Note that for the Cisco UCS B-Series,
you need to add this part number to a group of data center part numbers ordered through
the Netformx DesignXpert ordering tool UCS Advisor. Only VMware ESXi Standard
Edition is available via this option. The part number is “hard-coded” for two CPU sockets
(no more, no less) and one year service subscription (no multi-year or auto-renewals).

Ordering Guide
• From VMware directly or other 3rd-party: With this option, you can order any VMware
ESXi Edition you want, as well as take advantage of any existing customer licensing
arrangement with VMware (such as a site or enterprise license). See http://docwiki-
dev.cisco.com/wiki/Cisco_Unified_Communications_Manager_Business_Edition_6000 for
more details.

($US) ($US) (1
year)
VMW-UC-STD-K9 VMware ESXi 4.0 Standard (2 $2980 N/A N/A
CPU), 1 yr support required
Hardware
Hardware, such as MCS or UCS C200 server for redundancy and Cisco Unified IP Phones are not
included Cisco Unified Communications Manager Business Edition 6000 Workspace Bundle. At
this point in the ordering process, the user should add the hardware appropriate to complete the
deployment by selecting the appropriate top-level SKU for these components.
When selecting IP phones for Cisco Unified Communications manager Workspace Bundle
deployments, there is no need to purchase licenses for the Cisco Unified IP Phones (UCL’s or
DLU’s) as these are included in bundle.
Applications not included in CUWL BE can be purchased ala carte. UCL license can now be mixed
with workspace licensing. So customers can purchase the workspace bundle and order User
connect licenses for users that may not need applications like voicemail or presence.
Following is an ordering example:
Customer has the following requirements:
● 150 employees
● Cisco IP communicator clients to be deployed as secondary clients.
● Voicemail for 150 users
● High Availability for all the applications.
Customer must order the following Cisco Unified Communications Manager Business Edition 6000
Cisco unified workspace Licenses:
● UCS-C200M2-BE6K at $33,995 quantity 1, extended price $33,995

◦ Note that the Starter Bundle includes the first 100 CUWL BE licenses.
● LIC-UWL-BE at $315, quantity 50, extended price $15,750 for the additional users.
● IPC-CLIENT-UWL at $0, quantity 150

Ordering Guide
● PUB-IPDEV-UWL-BE at $150, quantity 5, extended price $750 for the 7937G Conference
phones.
● UCSS-CMBE-WL at $70, quantity 150, extended price $10,500 Madatory UCSS for all the
users.
● VMW-UC-STD-K9 at $2980, qty 2, extended price $5960, VMware for the two servers.
● UCM-7825-85-UWL at $0, qty 2, UCM Licenses for the two servers
● UNCN8-VMWARE-UWL at $0, qty 1, Unity Connection Primary server license
● UNCN8-HA-VMWARE at $0, qty 1, Unity Connection High availability license
● CUP-85-UWL at $0 , qty 2, Cisco Unified Presence license for the two server.
● UCS-C200M2-VCD2 at $11,723, for the redundant server.
Migration to Cisco Unified Workspace Licensing Business Edition, Standard, or

Professional
Cisco offers migrations to Cisco Unified Workspace Licensing – Standard Edition or Professional
Edition for existing Cisco Unified Communications Manager Business Edition 6000 customers.
When customers outgrow the system capacity of the Cisco Unified Communications Manager
Business Edition 6000, they can migrate to discrete Cisco Unified Communications Manager and
Cisco Unity Connection systems by purchasing Cisco Unified Workspace Migration licenses.
Please refer to the Cisco Unified Workspace Licensing ordering guide for more details on the part
numbers.
Customers who already have purchased and deployed a Cisco Unified Communications Manager
Business Edition 6000 system with phones and associated User Connect Licenses are eligible to
upgrade to Cisco Unified workspace licensing Business Edition and can do so by following the
steps outlined below.
1. Start with a “top level” part, CMBE6K-WRKSP-BDL.

2. Select quantity of UWL-UPG-CMAPPS-BE to match the number of users.**
contract.***
UCSS List
UCSS Product
List Price Price -
Product Number Description Number
(US$) 3 year
(3 year)
(US$)
UWL-UPG- Unified Workspace Licensing - UCSS-CMBE-
Upgrade To 1 BE User $80 $70
CMAPPS-BE WL
3.4 Cisco Unified Communications Software Subscription

Cisco Unified Communications Software Subscription is a product offering that allows customers to
purchase major software version upgrades at a reduced cost as a one-, two-, three- or five-year
subscription. A valid Cisco Unified Communications Operate Services contract must be either in
place or purchased with the Cisco Unified Communications Software Subscription. Monthly Cisco

Ordering Guide
Unified Communications Software Subscription product numbers may be purchased to enable

customers to co-terminate their Cisco Unified Communications Software Subscription contract with
Cisco Unified Communications Operate Service For more information about Cisco Unified
Communications Software Subscription for the Unified CMBE 6000 component products,refer to:
http://www.cisco.com/web/partners/sell/technology/ipc/integratedsolutions/Unified_Communications_Software_
Subscription.html
4. Cisco Services
Cisco Unified Communications Services -Give Your Customers the Cisco
Advantage
The Cisco Operate Services for Unified Communications Manager Business Edition deliver award-
winning Cisco service to your under-500 business customers that will help you generate new
revenues, improve margins, and increase customer satisfaction. Maximize your business
opportunities by selling Cisco Services for Unified Communications Business Edition providing the
best products and support the industry has to offer. You’ll benefit from delivering a superior
customer experience that will increase your business value. Whether it’s eliminating the need to
stock spare inventory or staff support lines for after-hours calls, you’ll have more visibility into a
predictable revenue stream and a simplified contract, while your customers will get a cost-effective,
Cisco-supported, flexible service plan that includes full voicemail coverage updates, 24x7
telephone or Web-based support, and onsite parts delivery.
For more information, see the Cisco Operate Services Ordering Guide
Cisco Unified Communications Services—Tools for Quoting and Ordering
Cisco Service Contract Center

Cisco Service Contract Center, the next generation of service management, helps you increase
profitability and efficiency by simplifying the way you manage and sell your Cisco service contracts.
Now there is one simple and easy-to-use Web-based solution you can use to quote and book your
service orders and manage your service contracts and renewal opportunities. Cisco Service
Contract Center helps you accelerate your business by allowing you to focus your attention on
selling and on servicing your customers instead of waiting for reports, searching for information,
reconciling prices, reentering quotes, solving problems, and cleaning up contracts.
Access the Cisco Service Contract Center at the following location:

http://www.cisco.com/public/scc/.
5. Cisco Capital Financing

The significant benefits offered by Cisco Unified Communications make it the natural choice to
replace traditional PBX systems. As with any technology investment, the question is the
affordability of the new system. The answer is financing from Cisco Capital. Whether through
flexible repayments matching expenditure to benefit, mitigating cash flow issues, or negating capital
expenditure with an operating lease, we can give you access to the right Unified Communications

Ordering Guide
technology for your business, right when you need it.
Removing Sales Barriers:

Typically, Cisco Capital can help remove or reduce the barriers preventing organizations from
obtaining the technology that can most benefit their businesses. Cisco Capital can:
● Remove cash flow issues, allowing the company to spread the cost of its investment over a
number of years
● Offer flexible repayment terms matching expenditure to benefits, which means that
payments can be timed to coincide with business benefits that may be seen later in the
project, or deferred to meet a company’s budget cycle
● Turn capital expenditures into operating expenditures through an operating lease that
enables companies to benefit from the residual value of the technology upfront and because
no one knows Cisco equipment like Cisco, you can be sure of market-leading residuals
● Provide a sale and lease-back arrangement (where available) that softens the initial costs
by taking on existing commitments that may be attached to legacy equipment
Tips for Taking Advantage of Financing to Accelerate and Close More Business:
● Consider financing early in the deal cycle: This will save time later and help get you paid
faster.
● Get your customer pre-approved for a credit line with Cisco Capital: By showing the
customer they can afford more than they though they could, you can pave the way early on
for growing the deal size. It is recommended you do this as early as possible in the
customer discussions/deal cycle.
● Provide a lease quote with every proposal: You can do this by contacting your local Cisco
Capital team. And, in some markets, Web-based tools are available so you can quickly
generate your own lease quotes.
Click here for more information on Cisco Capital Finance programs.
http://www.cisco.com/web/ordering/ciscocapital/index.html

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Cisco Unified Communications

Manager Business Edition

Products Included In This Guide:

Cisco Unified Communications Manager Business Edition 5000

Copyright © 2010 Cisco Systems, Inc. Cisco Confidential/Proprietary Page 1 of 29

Field and Channel Partner Forum at http://www.myciscocommunity.com

Cisco® Unified Communications Manager ucmanager-pm-team@cisco.com

Copyright © 2010 Cisco Systems, Inc. Cisco Confidential/Proprietary Page 2 of 34

Copyright © 2010 Cisco Systems, Inc. Cisco Confidential/Proprietary Page 3 of 34

1.2 Ordering and Quoting Tools

Cisco Quick Pricing Tool is located at:

QuoteBuilder is a Commercial solutions quoting application that enables specialized channel

● Products, required modules, and software

Copyright © 2010 Cisco Systems, Inc. Cisco Confidential/Proprietary Page 4 of 34

1.3 Orderability and First Customer Shipment

1.4 Managing Transactions, Fulfillment, and Delivery

◦ Use Software Center http://www.cisco.com/kobayashi/sw-center/sw-voice.shtml for all upgrade

Where available, eLD-specific SKUs will be enumerated in the ordering tools.

● Lead Times, Inventory, and Effects on Orderability

Copyright © 2010 Cisco Systems, Inc. Cisco Confidential/Proprietary Page 5 of 34

Seasonality - Expect higher demand during end of fiscal quarter/year.

Manufacturing process - A new SKU may be on NPH pending completion of required

◦ To shorten lead time on Software Licenses, use Electronic License Delivery.

1.5 Change History

Publication Data Major Changes compared to the previous version

Initial version of the consolidated Unified CMBE 5000 and 6000

April 2011 Inclusion of CUWL BE 6000 bundle.

Copyright © 2010 Cisco Systems, Inc. Cisco Confidential/Proprietary Page 6 of 34

2. Cisco Unified Communications Manager

• It is also possible to order export unrestricted versions of CUCMBE 5000

2.2 Pricing Models

Copyright © 2010 Cisco Systems, Inc. Cisco Confidential/Proprietary Page 7 of 34

Cisco Unified Cisco Unified

Presence Cisco Unified Presence Profile Optional Y

Mobility (with Cisco Unified Mobility (aka Mobile

Cisco Unified Personal

Cisco Unified Communications

Application licenses not included in the bundles can be purchased separately.

Copyright © 2010 Cisco Systems, Inc. Cisco Confidential/Proprietary Page 8 of 34

Note: Essential License was formerly known as Analog/App Only License

Cisco Unified Communications Software Subscription (UCSS) is recommended with new

Copyright © 2010 Cisco Systems, Inc. Cisco Confidential/Proprietary Page 9 of 34

Licenses follow the steps outlined below:

1. Start with the top level part number

UNIFIED-CMBE5K Unified Communication Manager Biz $0 NA NA

Product Number Description List Price UCSS Product UCSS List

MCS7828I4-K9- Unified CMBE5K 7.X, 7828-I4 $11,200

Copyright © 2010 Cisco Systems, Inc. Cisco Confidential/Proprietary Page 10 of 34

MCS7828I5-BE-XUB Unified CMBE5K, 7828-I5, Export $11,200

Product Number Description List Price UCSS Product UCSS List

LIC-BE5K-BAS Unified CMBE5K Basic User $125 UCSS-BE-KBAS-1-1 $7

LIC-BE5K-ENH Unified CMBE5K Enhanced User $210 UCSS-BE-KENH-1-1 $12

LIC-BE5K-PUB Unified CMBE5K Public Space $150 UCSS-BE-KPUB-1-1 $11

• Adjunct licenses are required for all additional:

o Cisco Unified IP Phones

Copyright © 2010 Cisco Systems, Inc. Cisco Confidential/Proprietary Page 11 of 34

Product Number Description List UCSS Product UCSS List

LIC-BE5K-ADJ Unified CMBE5K Adjuct Device $85 N/A N/A