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Business English Comunication Task 4 Siti Ramlah
Business English Comunication Task 4 Siti Ramlah
NPM: 191224044
Assignment: Please, make your understanding about Telephone call in Business from the
videos! And your video on practicing Telephone call in Business
The video explain how to call a business company in a good and polite way, such as choosing
words or sentences to be conveyed in a phone call. Such as mentioning who you want to talk to,
introducing yourself so that the secretary knows who is calling related to the company person,
mentioning the reason or purpose of what you want to convey. And if the matter to be conveyed
is very important, we can leave the message to the secretary and of course don't forget to say
thank you before hanging up the phone.