Professional Documents
Culture Documents
LRQA Management System Audit 2011
LRQA Management System Audit 2011
LRQA Management System Audit 2011
Report for:
LRQA reference: Assessment dates: Assessment location: Assessment criteria: Assessment team: LRQA office:
LRQ 0911213/ 0033 11th - 14th July 2011 Dudley ISO 9001:2008 ISO 14001:2004 Tim Dove LRQA Coventry
Contents
1. 2. 3. 4. 5. 6. 7. Executive report ........................................................................................................ 3 Assessment summary ............................................................................................... 4 Assessment findings log - ISO 9001:2008 .............................................................. 12 Assessment findings log - ISO 14001:2004 ............................................................ 13 Assessment schedule ............................................................................................. 14 Assessment plan ..................................................................................................... 16 Certificate details ..................................................................................................... 18
Attachments
This report was presented to and accepted by: Name: Job title: Stuart Hill Environmental and Quality Supervisor
Lloyd's Register Quality Assurance Limited, its affiliates and subsidiaries and their respective officers, employees or agents are, individually and collectively, referred to in this clause as "LRQA". LRQA assumes no responsibility and shall not be liable to any person for any loss, damage or expense caused by reliance on the information or advice in this document or howsoever provided, unless that person has signed a contract with the relevant LRQA entity for the provision of this information or advice and in that case any responsibility or liability is exclusively on the terms and conditions set out in that contract. Form: MSBSF43000 revn 3.3 21 April 2011 Report: LRQ0911213/0033 - 16-Aug-11 Page 2 of 18
1. Executive report
Assessment outcome:
As no major non-conformance has been raised during the course of this visit, compliance to the requirements of both ISO 9001:2000 and ISO 14001:2004 has been demonstrated and therefore continuation of certification to those standards, as an EQMS certificate is recommended. A draft certificate is included on page 18 of the report.
Page 3 of 18
2. Assessment summary
Introduction:
An opening meeting was held with Phill, Guest Operations Director and Stuart Hill, Quality and Environmental Supervisor, during which it was confirmed that Wayne Roden, the ex Quality and Environment Manager, now working for the EEF, would be attending on day 3. Mr Roden has been retained since he left the company to assist in the transfer of responsibility for the QMS/EMS to Stuart Hill, and in particular to provide continuity in managing the IPPC Permit This visit was a combined QMS surveillance and EMS re-approval (the programme for which is included below). At the conclusion of the visit it was apparent that the newly appointed (at the beginning of this year) has gained knowledge and understanding of both the QMS and EMS and with further mentoring from Mr Roden (who has been retained for a further year) will eventually be competent to maintain and improve both systems as well as take overall responsibility for the IPPC Permit.
Page 4 of 18
Assessment of:
Management Elements Internal Audits Management Review Customer Complaints External Communications
Page 5 of 18
Assessment of:
Site Tour
Assessment of:
Page 6 of 18
Assessment of:
IPPC Permit
Page 7 of 18
Assessment of:
Page 8 of 18
Assessment of:
Purchasing
Page 9 of 18
Assessment of:
Assessment of:
Training
Page 10 of 18
Assessment of:
Maintenance Calibration
Assessment of:
Continual Improvement
Phill Guest
Page 11 of 18
3. Description of the LRQA finding 8. Clause of the applicable standard Report: LRQ0911213/0033 - 16-Aug-11
4. Review by LRQA
Page 12 of 18
Status 2
New
Finding 3
The Emergency Preparedness testing procedure requires that spill procedures should be tested at a frequency of 12months for minor spills and 18 months for major spills. The last tests were conducted in June 2009.
Process / aspect 5
Date 6
14 Jul 11
Reference 7
1107TJD1
Clause 8
4.4.7
Scenarios are currently under discussion between Emergency Preparedness and the EMS representative, production management Response and the training consultant with regard to suitable test areas and materials The tests will be held to encompass all personnel designated within a specific spill response team. Tests are planned to start in August after the company shutdown
3. Description of the LRQA finding 8. Clause of the applicable standard Report: LRQ0911213/0033 - 16-Aug-11
4. Review by LRQA
Page 13 of 18
5. Assessment schedule
Certificate renewal
Page 14 of 18
Visit type > Due date > Feb 12 Start date > 16/02/12 End date > 16/02/12 1 Assessor days > Process / aspect
Final selection will be determined after review of management elements and actual performance
QMS Processes Steel Sales Coil Pickling De-coiling Slitting SCS Stock Control Stores/Despatch Purchasing Training Document Control Calibration EMS Processes Pickling Plant General Processing Areas Energy Management Waste Management Purchasing/Suppliers Training Warehouse Packaging Waste (Wastepack) Contractor Management IPPC Permit Emergency Preparedness
Surveillance
Note: Opening meetings will be at 09:30, and closing meetings at 16:00, unless agreed otherwise.
Page 15 of 18
6. Assessment plan
Assessment type Initial / Re-certification / Change to Approval Assessment team Tim Dove
th
Assessment criteria ISO 9001:2008 ISO 14001:2004 Assessment dates Issue date
11 July 2011 Introductory meeting with management to explain the scope of the visit, assessment methodology, method of reporting and to discuss the company's organisation (approximately 30 minutes). The Team Leader will agree a time to meet with senior management to discuss policy and objectives for the management system. LRQA team briefing for a team of two or more assessors and/or experts. Discussion of all outstanding issues from previous visits. System Changes Internal Audits and Management Review Corrective and Preventive Actions Continual Improvement Use of Logos Lunch. Environmental Aspects Legal and Other Requirements and Evaluation of Compliance Report writing. Close.
12 July 2011 Review of findings from previous day. Review of the assessment plan for the day. EA Environmental Permit Lunch. Site Tour Waste Management and Packaging Waste (Wastepack) Purchasing Report writing. Close.
th
Page 16 of 18
13 July 2011 Review of findings from previous day. Review of the assessment plan for the day. Sales Decoiling Slitting Lunch. Pickling SCS Report writing Close. 14 July 2011 Review of findings from previous day. Review of the assessment plan for the day. Emergency Preparedness and Response Maintenance Calibration Lunch. Training Document Control Review of days findings. Preparation of final report. Closing meeting with management to present a summary of findings and recommendations.
th
th
Page 17 of 18
7. Certificate details
Essar Steel Processing & Distribution UK Ltd Pensnett Road, Dudley, West Midlands, United Kingdom
has been approved by Lloyd's Register Quality Assurance to the following Management System Standards:
Certificate expiry:
Multi-site certificate
(Complete additional multisite form)
Multiple languages
(Complete required forms for each required language)
Required
Not required
Page 18 of 18