ABSTRACT

Internship training will provide an industrial exposure to the students as well as to

develop their career in the high teach industrial requirements. Reputed companies are providing
in plant training to students. Here students are get counseled in order to emerge out the interest in
various streams and what are all the basis they are known on that domain.

The internship training is undergone for a period of one month at Micro Turner`s in
Malur has held me to gather a lot of practical knowledge about the working and functioning of
various departments. Micro Turners was started as SME with primary focus on spare parts for
two wheelers; it has now progressed to a fully grown multiple- products company with
dedicated vision and founders. Micro Turners has become synonymous with Quality in the
Indian market and over the years, Micro Turners has built a reputation and legacy for authentic
technical products.

To study the general activities of Micro Turners Private Limited in Malur and to
find out the effectiveness of marketing department and its sales strategies in the company. The
company must go for some promotional activities rather than TV advertisement, wall point like
hoardings, bill boards, newspaper etc. The company has to conduct the practical meetings with
the customers and take their valuable suggestions. The company may adopt the policy of
appraising the customers with highest turnover by providing incentives such as quality,
discounts, etc.

All the departments are been coordinated properly to achieve the full results. There is
proper harmony and good relationship between the people integration and co-operation that leads
the organization successfully with the growing role of the concern. There is a great demand in
the market in the market mind of the people.

1
 CHAPTER-1

1.1 INTRODUCTION ABOUT THE TRAINING

Work experience in an in-dispensable of every professional course. As we all know

that without the practical experience or knowledge the theoretical knowledge has become
worthless. So the practical training in any organization is must for each and every individual who
is undergoing management course. Without the practical exposure one cannot consider himself
as a qualified manager.

In organizational study each and every department in an organization is observed and

analyzed in detail. The study gives equal importance to every organization and project their
importance the organization in achieving its objectives.

In plant training will provide an industrial exposure to the students as well as to

develop their career in the high tech industrial requirements. Reputed companies are providing
the summer training to students. Here students are initially get counseled in order to merge out
their interest in various streams and what are the basis concepts they know on the domain.

After the successful completion of studies students has to face this competitive world
with this knowledge to face many problems and to find the right solutions which is to be solved
in the minimum duration of time. The summer training is get totally different from the class
environments.

The main motive of this training is just to modify the theory so as to apply it to give
practical solution. This report is the crux of the whole project work experience. The chief aim of
this report is to give a clear and systematic pictures of whole spare parts production. And this
training helped me to learn about the work of every department in the spare parts company.

2
 1.2 OBJECTIVES OF STUDY

 To study the internship training about company details.

 To study the strength and weakness analysis for each departments.
 To study the general activities of the Micro Turner`s Private Limited, Malur
 To find the effectiveness of Marketing department and its Sales strategies in the company
 To study the overall organization structure

3
 1.3 SCOPE OF THE STUDY

 This study aim at generating the practical awareness about this management and
function of the company Micro Turner`s Private Limited, Malur
 It provides a better understanding at functional level of each department i.e,
Production , Marketing , Finance and Human Resource
 This study help to make a comparison between the classroom knowledge with the real
situation in an organization
 Organization structure and management of various department of safe power are
taken for the purpose of study
 Sufficient attempt has been taken to cover all the facts of this organization and to
understand the complex of factors that are functioning within the organization.

4
 1.4 LIMITATION OF THE STUDY

 This report does not clarify all the departments.

 This study was undertaken for a short duration of few weeks
 This study is restricted in only one district because the period is short. Some respondents
have not given the complete data will be misuse
 This analysis is fully based on the information gathered by the employees, websites.

5
 CHAPTER-II
2.1 INDUSTRY PROFILE

The Indian automobile industry is recognized as a Sunrise industry` as it has

emerged one of the fastest growing sector over last few years. India`s annual production stood at
29.08 million vehicles (including passenger vehicles, commercial vehicles, three wheelers, and
two wheelers) in FY18 as against25.33million in FY17, registering a healthy growth of
14.8%over the same period last year. As of April2018, India has about 120vehicles (all segments
including 19cars per 1000) on every 1000 people, which is expected to rise to almost 300
vehicles in next 10 years for every 1000 people. While the population (vehicle parc) of
automobiles in India is expected to surge to 404million by 2028 from 162.31 million in
April,2018.

Currently, 24.37million automobiles are added every year and it is expected to rise to
55.84 million by 2028, still much lesser than the global average vehicle penetration. India is the
5th largest car manufacturer, 7th largest commercial vehicle manufacturer and the largest
manufacturer of two wheelers in the world. It is estimated that by 2020 the automobile industry
in India will be the third largest in the World after China and USA.

India, being a prominent auto exporter, the exports stood at about 14%of the automobiles
produced annually. After declining by about 4.5% in FY17, exports witnessed a shape growth of
over 16 % in FY18.Two decades of robust growth have propelled India from being a net
importer of automobiles to a leading manufacturer and exporter of vehicles and components.

The two wheelers segment leads the Indian Automobiles market with 80%market share
owing to a growing middle class and a young population. This is followed by the passenger
vehicles (PV) segment with 14 % market shares. India is also likely to benefit from low car
penetration, emerging demographic dividend, increasing urbanization, rising income level and
consumption.

6
 The top companies like Maruti Suzuki, Hyundai Motors, M&M,Tata Motors,Ashok
Leyland ,Hero Motocorp , HMSI, TVS, Bajaj Auto and Piaggo etc.

The automobile industry is one of the pillar industries of a nation`s economy with its long
industrial chain, wide employment and great consumption pulling power. With the development
of automotive industry, high efficiency, high precision and high stability processing of complex
key auto components have become an effective measure to shorten the production cycle and
improve the efficiency and competitiveness of enterprises. CNC auto parts , multiple automotive.

CNC machining technology has been widely used in modern automobile processing
manufacturing.

The traditional automobile processing industry mainly focuses on scale and efficiency. With the
advent of numerical control technology and its wide application in the automotive industry, this
tradition has been broken, thus achieving multiple categories, small batches, small scales , and
high efficiency .In term of manual manufacturing , Automotive CNC machining and CNC
turning services have laid the foundation for the standardization of CNC auto parts
manufacturing and the improvement of the production quality and actual equipment rate of
domestic auto parts. CNC technology can provide complete automation solution for the key
automobile components manufacturing.

7
Based on the monitoring and remote service of industrial internet and processing, the processing
data is processed, and then the virtual processing and the program code detection are carried out.
Perpetual and self- learning, adaptive , self - optimizing function to achieve high quality
processing of workpieces , and then use industrial robots and CNC machine tool online batch
detection methods to achieve the wide application of CNC lathe in high – efficiency flexible
processing and mass production of CNC automotive parts.

In additional to numerical control technology, virtual reality control technology, flexible

manufacturing system, and the computer aided manufacturing technologies are also widely used
in automobile manufacturing processes.

The automobile industry in India was the fifth largest in the world 2020. Several Indian
automobile manufacturers have spread their operations globally as well, asking for more
investments in the Indian automobile sector by MNCs.

According to the recent data released by the society of Indian Automobiles Manufactures
(SIAM) India`s scooter and motorcycle manufacturers have registered 4 percent growth during
April-November, 2012. The global and Indian manufacturers are focusing their efforts to develop
innovative products, technologies and supply chains. India is one of the key markets for global
manufacturers for hybrid and electrical vehicles, which is the new development in automobile
sector. With a turnover of almost $59Million US Dollars, Automobile industry provides
employment to 13 million people in the Indian work – class.

The trend of the automotive industry to mergers and large-scale organization, and to a
situation in which each producer could affect but not control the market, continued and
unchecked.

The growth of Auto motive industry is important for growth of economy, particularly
because the automotive industry has strong multiplier effect. The indirect employment includes
stations mechanics, loaders and cleaners of commercial vehicles, institutions financing purchase
of vehicles and people who drive commercial vehicles and hired vehicles.

8
 2.2 COMPANY PROFILE

Micro Turners group, founded in 1969 is one of the largest integrated automotive
component manufactures in India. The group companies are TS16949 and ISO14001 Certified
.The group has specialization in operations across Forging, Machining and sub-Assemblies. It
has World-class facilities across India. Catering our services to giant OEMs mainly 2- 4 wheeler
industry.

To further our expansion we have our OWN Logistics Division (since we transport app.
70,000Tons of our own manufactured goods to our customers and within our plants). Also,
Micro Industrial Mart is operational and we are in a process to make it completely online just
like ecommerce trading.

Promoted by Professionals with over 36 years experiences in industrial sales, who have in depth
understanding of customer needs. We just don`t sell, but sell rights. The hallmark of our
expertise is providing application –specific right product and right solution to our customers.

Apart from our trading house, we have 13 manufacturing plants spread across the geography of
India &are OE supplier to 2 wheeler &4wheeler Industry

9
Micro Turners Group is a manufacturer of integrated automotive components .It offers balancer
shaft, bearing races, brake cam, column bearing races, cylinder head bolts, tappet screws, brake
rod assembly, gears, ground gears, full ground bushes, and other products.

With the infrastructure and technology platform developed over 40 years, the group is well
positioned in the Indian Auto and Non-Auto component markets. With over 1600 various
components, Micro Turners is mainly into the manufacturing of Transmission Gear train
assembly , kick start Mechanism ,Gear shifting towers and forks, all types of sprockets, Ratchets,
pinions special engine fasteners, clutch shafts , armature shafts , spline shafts , balancer hafts ,
bearing races and Rings ,2-WHD chassis Assy , fabricated frames , muffler Assy , swing arms ,
2-WHD Axles , precision ground bushes and special Turned components.

Moving with a growth rate of 11%CAGR, the company has posted a turnover of USD$225
million in last year. Micro Turners mainly aims at expanding their business across the globes
through technological excellence .The significant feature GOOD QUALITY, HIGH VOLUMN
&COMPETITIVE COST

10
Since the group has its specialization for manufacturing of precision machined and forged
components (cold, hot and warm forged). Specifically precision engine components for Two
wheelers. Group has its eight manufacturing units all over India. Micro Turners is a currently Rs
450 cr (turnover) group company.

Manufacturing facilities

 Achine shop
 CNC turning centers with and without
 Bar feeders
 Bar feeders make – Mazak , Nakaura , tsugami LMW
 SPM
 Grindring shop
 Centre less Grinders
 Cylindrical Grinders
 Internal Grinders
 Track Grinders Angular Wheel Grinders
 Cold fogging shop
 Part Formers – national and Ceva make
 Multi station bolt makers- national and ceva make
 Knuckle joint presses – Aida\Cincinatti Make
 Hydraulic presses
 Long stroke Headers – ceva make
 Hot forging shop
 Induction heaters
 Resistance heating and metal gathering machine
 Power presses of National and Ajax make (250t~1600t cap )
 Trimming presses
 Heat treatment shop

11
 Basic Information

Company name MICRO TURNERS PRIVATE LIMITED

Nature of Business Manufacturer

Year of Establishment 1969

Legal Status of Firm Limited Company (Ltd./Pvt.Ltd.)

Annual Turnover Upto Rs. 50 Lakh

Company category Company Limited by shares

Statutory Profile

GST No. 06AABCA8302M1ZR

CIN No. U28991HR1991PTC031226

Activity Manufacturing of other fabricated metal products;metal working services

Class of company Private

Company category Non – Government company

12
 ORGANISATION CHART

MANAGING DIRECTOR

HUMAN RE
MARKETING DEPARTMENT
PRODUCTION DEPARTMENTS FINANCE DEPARTMENT ESOURC
DEPARTMENT

MARKETING
PRODUCTION MANAGER FINANCE MANAGERHR MANAGER
MANAGER

AREA SENIOR ASSISTANT HR

SUPERVISOR EXECUTIVE MANAGER
MANAGER

MARKETING SENIOR
EXECUTIVE ACCOUNTANT

JUNIOR
ACCOUNTANT

13
Our Group of Companies

 A.K. AUTOMATICS - Rohtak (Haryana)

 MICRO TURNERS –Rohtak (Haryana)

 MICRO TURNERS– Barotiwala (H.P.)

 MICRO TURNERS- Chakan (Pune)

 MICRO TURNERS- Gurgaon (Haryana)

 MICRO TURNERS - Pant Nagar (Uttranchal)

 Microturners vii (Haridawar)

 Microturners VI (Nalagarh Bhadi)

Awards and Achievements

Awards

Outstanding Quality Performance

Award from m/s Hero Honda Motors
Limited Dharuhera (Haryana) India.

Best Vendor Performance Award

From Yamaha Motor India Pvt. Ltd.
Surajpur (U.P.) India.

Value Engg. Merit Award.

Yamaha Motor India Pvt. Ltd

14
 Surajpur (UP) India
Best Supplier Award for Delivery
From Honda Motor Cycle & Scooter India Pvt. Ltd.
Gurgaon (Haryana) India

Clientele
 M/S Hero Honda Motors Limited

 M/S Honda Motorcycle & Scooter India Pvt. Ltd.

 M/S Bajaj Auto Ltd.

 M/S Maruti Udyog Limited

 M/S Yamaha Motor India Pvt. Ltd.

 M/S TVS Motor Company Limited

 M/S Mushashi Auto Parts India Pvt. Ltd.

 M/S Sona Koyo Steering System Ltd.

 M/S Delphi Automotive System Ltd.

 M/S Suzuki Motor Co. Limited

Milestones

1969
Start of A.K. Automatics, Rohtak, Equipped with Sinlge Spindle Automats (Traubs) for
manufacture of Precision Turned Components

15
1981
Establishment of Micro Turners, Rohtak: Equipped with Hot/Warm Forging Presses coupled
with Induction Heaters, Resistance heating and Metal Gathering machines.

1983

1983Establishment of Micro Turners, Parwanoo (HP): A dedicated unit to Maruti Udyog

Limited for Manufacture & Supplies of Gear Shifting Rods

1984

1983 Approval received from Hero Honda as a vendor to start supply of engine/chasis
components for motorcycles.

1993

Approval received from Bajaj Auto Ltd to start supplies for cold Forged Axles/Cylinder head
Bolts and other fasteners and precision machined components followed by supply of kick shaft
assy in subsequent years.

1994

Addition of better heat treatment facilities including gas carburising and LCN treatment
facilities.

1996
Addition of Gear shapers and Gear Hobbings machines to finish complete gears.

1998

16
Addition of facilities for Bearing Races manufacturing including track grinding.

2000

A K Automatics gets QS 9000 Quality Certification from DNV

2002

Establishment of Micro Turners, Barotiwala (HP)- Equipped with Four Die Five Station Part
Formers, Knuckle Joint Presses, Hydraulic Presses, Long Stroke Headers, CNC Machines, CNC
Grinders, Gear Hobbing /Gear Shapers for Manufacturing of Kick Shafts, Transmission Gears,
Bearing Races, Cam Chain Sprockets, Ratchets and Gear/Pinion Kick Starter

2005

Establishment of Micro Turners, Chakan (Pune) – A dedicated Unit for BAL Akurdi & Chakan
Plant for Supplies of Precision Machined and Forged Components, Kick Shafts Assemblies
and Front & Rear Axls.

2005

Establishment of Micro Turners, Gurgaon (HR) – A Unit Equipped with Knuckle Joints Presses,
Hydraulic Pressess, CNC Machines, Grinding Machines, Gear Hobbing Machines /Shappers for
Manufacturing of Transmission Shafts and Gears, Cam Chain Sprockets, Gear Kick Starter etc.
Sealed Quench Furnaces

2006

17
In-Process to Establish Micro Turners, Pantnagar (Uttrakhand):
A dedicated Unit for BAL Pantnagar (Uttaranchal)
2009 Establishment of Micro Turners, Haridwar-(Uttrakhand)- A dedicated unit for Hero Honda
Motors Ltd, Haridwar (Uttrakhand) for supplies of Precision Machined and Forged
Components.
2010 In-Process – A new unit of Micro Turners is in Process at Nalagarh, (H.P.)

2010

Micro Turners, Gurgaon gets TS-16949:2002 Certification

MISSION
 Cost Effective Solutions
 World Class quality
 Value added products to customers
 Team work
 Continual improvement
 Zero defects
 TPM

VISION
 To provide best solution at competitive price

DIRECTORS
Naresh Chandren Kapoor (Director)

Sachin Kapoor (Managing Director)

18
 CHAPTER-III

FUNCTIONS OF DEPARTMENT

 Production Department
 Human Resource Department
 Finance Department
 Marketing Department
 Quality control Department
 Research and Development Department
 Purchasing Department

3.1 PRODUCTION DEPARTMENT

Design and development of new products by using under technology . Continuous

improvement in product and information technology. Sound organizational structure system and
procedures .Achieving through people by the encouraging teamwork, innovating education and
training. Recognize and reward and excellence in every aspect of operations. Values used to
control and relief the pressure and direct the flow. The components value body, Cam brake,
Cylinder head bolts &studs, spacer & Bushes, Precision machine components Kick Shafts,
Transmission gear and shafts, sprockets cam chain, Bearing Races, TVS Bolts& nuts, etc.

The primary raw materials used in the manufacture of the body parts of motorcycle are
metals, plastic and rubber. The motorcycle spare parts is composed almost completely for metal,
as are the wheels. The frame may be overlaid with plastic. The transmission system contains a
clutch, consisting of steel ball flyweights and metal plates, a crankshaft, gears, pulleys, rubber
belts, or metal chains, and a sprocket.

19
A cylindrical piston, made of aluminum alloy (preferred because it is light weight and conducts
heat well), is an essential component of the engine.

Micro Turner`s motor spares are selling our two-wheeler spare parts, with full range under
support of impressive dealer network across the country. We have many cream customers as our
valued distributors in our sale network, to whom we treat an feel as the pillar of Micro Turner`s.

Micro Turner`s manufacture Front & Rear wheel sprockets, steering cone sets, speedo meter
worms of all types of motorcycles and Hub Axles used in bicycle only for export market. We are
in the position to develop any kind of products related to our trade subject to the availability of
regular orders.

Micro Turner`s has also spread its wings into specialized hardware items like Forged bolts, eye
bolts, hooks etc. we believes in keeping pace with the customers taste for design and technology.
With its passion to become the market leader, the company has installed a forging press shop
with metal gathering facility to produce and fulfill the requirements of our customers related to
hardware parts.

Our company utilized the automated and high quality machinery for maintaining the
international standard of quality. We have a dedicated team of efficient staff and technical
engineers oversee the manufacturing process of new products and guaranteed customer
satisfaction in terms of delivery.

Fulfilling our customer`s needs for the best quality products according to their needs.

20
 PRODUCT PROFILE

1. TRASMISSION ASSY
The arrangement of such parts that transmits the power of the engine to the driving wheels of
a motor vehicles

2. KICK START MECHANISM

Most two wheelers come with both kick-start and auto start features. Kick – starting
prompt the crankshaft to rotate , which in turn pushes the piston against the piston head ,
generating friction .It builds up pressure and a mixture of fuel and air pumped in from the valves
get ignited. The engine thus comes to life and the bike starts. The idea is to get the mixture of
fuel and air in the engine motor at the proper pressure to get the engine started. A choke is used
for this in the carburetion system, but once the engine starts, there is no further use of the choke.

21
 3. AXLES &SWING ARMS

This was a revolutionary invention in automotive suspension, allowing driven (powered) wheels
to follow uneven road surfaces independently, thus enabling the vehicles wheels to maintain
better road contact and holding; plus each wheels reduced unsprung weight means their
movements have less impact on the vehicle as a whole.

4. REAR SPROCKETS

Sprockets are used in bicycle, motorcycle, tracked vehicles, and other machinery either to
transmit rotary motion between two shafts where gears are unsuitable or to imparts linear motion
to a track, tape, etc. sprockets may be found in the bicycle , in which the pedal shaft carries a
large sprockets –wheel , which drives a chain , which in turn , drivers a small sprockets axle of
the rear wheel.

22
 5. AXLE BUSHES

Axle Bushes is the cushioning between joints in a cars suspension system. The bushes are
designed to absorb the shocks of going over bumps and divots in the road, so they reduce
overtime.

6. CRANK &CAM SPROCKETS

The axel of the cam sprocket is connected to the camshafts. As the sprockets turns around, it
causes the camshaft to rotate as well. This rotation of the crankshaft, where linear energy is
converted into rotation Energy .The proper timing between the camshaft and the crankshafts
allows the engine to run.

23
 7. FRONT SPROCKETS

The transmission output shaft is the one that connects to the front sprocket (driver) and makes it
rotate. The front sprocket transfers the power to rear wheel via chain and rear sprockets. So
basically these sprockets define the way power of engine is transferred to rear wheel.

8. BRAKE CAM

Brake camshafts are used in simplex drum brakes. They serve to transfer the power generated by
the pneumatic brake cylinder, via a slack adjuster, to both brake shoes. Spare parts brand brake
camshafts are made of high-quality tempered steel. By the inductive hardening of the z-cams, the
bearing seats of the brake shafts bushing and the serration, a long service life is guarantee.

24
 9. DOG GEARS

A dog gears is a type of clutch that couples two rotating shafts or other rotating components not
by friction but by interference or clearance fit. The two parts of the clutch are designed such that
one will push the other, causing both to rotate at the same speed and will never slip.

10. BRAKE ROD ASSEMBLY

The brake rod typically connect between a point on the brake assembly and an anchor point on
the landing gear, such as the shock strut or bogie beam.

25
 11. BALL BEARING RACES

The bearing has outer and inner races and a set of balls. Each race is a ring with groove where
the balls set. The groove is usually shaped so the ball is slightly loose fit in the groove. Thus, in
principle, the ball contacts each race at a single points. However, a load on an infinitely small
point would cause infinitely high contact pressure.

Outer bearing Races

Inner bearing Races

12. ALL TYPE OF SPLINED BUSH

Splines are grooves or teeth on a shaft that match up with grooves or teeth on another
components to transmit torque .Splines are generally used when both linear and rotational motion
is desired.

26
 13. TAPPET SCREW AND NUT

Tappet screw would be the little ball ended adjuster screw in the valve rocker. It is an adjuster in
the rocker arm that allows the valve clearance to be adjusted to maintain the valve to rocker
clearance in the valve train.

14. MOTOR CYCLE MUFFLER

The motor cycle muffler aim in dampening vehicle emissions and engine noise . They are made
of steel and are coated with aluminum to provide protection from the heat and are chemicals
released from the exhaust system. Mufflers are used mainly to dissipate the loud sounds created
by the engine`s pistons and valves.

27
3.2 HUMAN RESOURCE DEPARTMENTS

Human Resource Management (HRM) is a management function that helps managers for
recruitment, selection, training and development of employees. HRM is concerned with peoples
dimension in organization. In business organization management in managing the employees
face so many problems. To create the harmonious relationship between employees and employer
Human resource department is required in each and every organization .Human resource
management refers to the practices& policies. We need to carry out the personal aspects of your
management job, specifically acquiring training, apprising, rewarding environment for your
company`s employee.

Human resources management is concern with planning, organizing, directing and

controlling .The procurement and maintenance of the personal management in organization
effective contribution to the required number of the persons at right place for the job utilizing
their capacity to the optimum level also producing them with relevant facility to achieve course
of action. Some function of personnel management in selection process and promotion, wages
and salary administration, industrial relationship etc.

Objectives of HR department in MICRO TURNER`S:

The main objectives of the department are as follows:

o Good relationship between employees and employers as well as employees

themselves.
o Selection of right type of employees.
o Proper orientation and introduction of new employees.
o Individual development to maintain good relationship with trade unions.
o Effective molding of human resources
o Providing reasonable compensation and remuneration.
o Building up employee morale.

28
Benefits of HRM for MICRO TURNERS:

The benefits of these functions have been discussed here in detail;

1. Recruitment and Training

This is one of the most important responsible of the human resource management team.
The human resource managers work out plans and strategies of hiring the right kind of people.

They design the criteria suitable for a specific job description. Their responsibilities also
include formulating the obligation of an employee and the scope of tasks assigned to him. Based
on these two factors. The contract of an employee with the organizations developed when
required, they also provide training to the employees according to the requirements of the
organization. An organization cannot build a good team of working professionals without the
help of a good human resource management team.

2. Hiring

The human resource department extends offers to qualified candidates and negotiates pay
and benefits. Making the right hire is a crucial responsibility of the human resource department
because of how important a company`s employees are to its success. Good hires improve
business outcome and efficiency, so careful vetting of each job candidate, including
background checks, is essential.

When the candidate accepts, the human resource department is in charge of the new
employee onboarding process.

3. Administration

Once hired, an employee can export to deal with the human resource department on all
manner of administrative, from filling out required paperwork to navigating employee work
schedules.

29
 The human resource department mediates disputes between employees or take
Care of disciplinary concerns. The department should also ensure that the company is in
compliance with all applicable laws regarding hiring and employment.

4. Performance Appraisals

Human resource management encourages every individual in the organizing, to work

according to his potential and also help him increase his potential. The management team
communicates with the employees, all the necessary information regarding their performances
and also defines their respective roles from time to time. This help the employee to perform an
outline of their anticipated goals in much clearer terms and thereby, helps them execute the goal
with best possible efforts. Performance appraisals taken from time also help in motivating the
employees.

5. Maintaining work Atmosphere

The performance of an individual in an organization is largely driven by the work

atmosphere or work culture that prevails at the work place. A good environment can bring out
the best in an employee. A congenial atmosphere gives the employees job satisfaction as well. A
good work environment is one of the benefits employees can get from human resource
management.

6. Managing disputes

There are several issues. On which disputes may arise between the employees and the
managers in an organization. In such a scenario, it is the human resource department which act as
a consulting and mediator to sort out the issues in an effective manner.

30
7. Developing Public Relation

The responsibilities of establishing good public relation les with the human resource
management to great extent. They organize business meetings seminars and various official
gatherings on behalf of the company in order to establish relationship with other business
sectors. Sometimes, the human resource department play an active role in preparing the business
and marketing plans for the organization too.

8. Grievance Redressal

The objective of grievance redressal system of manage is to address the grievances of officer
trainees, employees, clients, vendors and the public and actions taken on any issue raised by
them to avail services more effectively.

Any organization, without a proper setup for human resource management is bound to suffer
from serious problems while managing its regular activities. For this reason, a lot of stress is
given these days for the setup of an effective human resources management system.

RECRUITMENT POLICY OF MICRO TURNER`S:

The recruitment policy of the organization is such that;

o It is focused on recruiting the best potential people.

o To ensure that every applicant and employees is treated equally with dignity and
respect.
o Unbiased policy.
o To aid and encourage employees in realizing their full potential.
o Integrates employees needs with the organization needs.
o To aid and encourage employee is treated equally with dignity and respect.
o Transparent, task oriented and merit based selection.

31
 o Weightage during selection given to factors that suit organization needs.
o Optimization of manpower at the time of selection process.
o Defining the competent authority to approve each selection.
o Abides by relevant public policy and legislation on hiring and employment
relationship.

Human relations by HR department in the company:

It is the process of interaction among human beings. Human relations is an area on HR
Management practice in integrating people into work situation in a way that motivates them to
work together productivity, co-operatively and with economic, psychological and social
satisfaction. It includes

o Understanding and applying the models of perception, personality, learning, intra and
inter personal relations, intra and inter group relations.
o Motivating the employees, boosting employee morale.
o Developing the communication skill and leadership skills.
o Redressing employee grievances properly and in time by means of a well formulated
grievance procedure.
o Improving quality of work life of employees through participation and other means.

Types of interview conducted by Micro Turner`s:

After the recruitment, interview is to measure the candidates' skills, knowledge etc., it is
generally regarded as exchange of basic information between the candidate and the
personnel manager about the job and organization, like job, nature, salary, working
conditions, benefits etc., it conducts the following types of interview only:

1. Informal interview:

This is conducted to secure the basic and non-job related information.

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 2. Unstructured interview:

In this interview the candidate is given the freedom to tell about himself by revealing his
knowledge on various items, background, expectations, interest etc. similarly the
interviewer also provides information on various items required by the candidate.

Employees Engagement:

The importance of employee engagement, which can be defined as the emotional and
functional commitment and employee to his or her organization, cannot be overstated!. Some of
the practices followed by the company include

 Senior leadership must articulate a clear vision to all employees

 Employees should be encouraged to communicate openly and influence the
company`s vision through their input
 Direct managers should foster healthy relationships with their employees.
 Senior leadership should continuously demonstrate that employees have an impact
on their work environment.
 Managers should show employees that they are valued as true contributors, giving them
a sense of empowerment.
 Managers should organize and encourage team volunteerism within communities as a
way of giving back.

Employee welfare in the company:

Welfare has been generally accepted by employers as a social right. But the degree of importance
given by them varies. Labour welfare is flexible and elastic concept. Its meaning and
implications differ widely with times, regions, industries, countries, social values and customs,
the general economic developments of the people and the political ideologies prevailing at
particular moments. As such a precise definition is rather difficult.

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1. Canteen

Full-fledged round the clock canteen facilities are provided in plant and employees on duty.
These provide food at subsidies rates.

2. Medical center and Ambulance

A full-fledged medical center with two bed facility is situated in township for the benefit of the
employees and their dependent family members and the treatment and medicine are provided
free of cost. The service are rendered by two medical officers.

3. Complement & gifts

Annual gifts are distributed among all employees in appreciation of their efforts in writing home
good profit. During the last two years 4gms gold coin was issued to each employee as annual
gift. Gifts are also given away to employees annually in connection with Safety Day
Celebrations.

4. School/Festival Advance

Interests’ free recoverable advances are paid to the employees in connection with Onam festival
and school re-opening. In addition to this festival advance is also paid.

5. Welfare fund

A welfare fund constituted by the company lends a helping hand to the needyemployees at times
of financial crises. The Government committee consists of Managementas well as elected
representatives of the workmen. Apart from financial assistance for treatment of specified
disease, retirement benefit, death benefit.

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6. Medical Reimbursement

Medical reimbursement to the tune of one mouth salary per year is provided to those employees
who are not covered under the ESI act.

7. Accommodation

Family and bachelor accommodation is provided for the company employees.

8. Employee Co-operative Society

An employee cooperative society is functioning in township with ample assistance from the
company. The society is providing provisions, stationary items etc. to the employee on credit
which will be deducted from their salary.

9. Employees Recreation club

A recreation club is working to boost the creative talents of employees and their children in the
field of arts and sports.

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3.3 FINANCE DEPARTMENT

Financial analysis refers to an assessment of the viability, stability and profitability of a

business, sub-business or project.

It is performed by professionals who prepare reports using ratios that makes use of
information taken from financial statement and other reports. These reports are usually presented
to top management as one of their bases in making business decisions.

o Based on these reports, management may;

o Continue or discontinue its main operation or part of its business
o Make or purchase certain materials in the manufacturing of its products.
o Issue stocks or negotiate for bulk loan to increase its working capital.
o Make decision regarding investing or lending capital.

Goals
Financial analysis often assess the firm`s:

1. Profitability – its ability to earn income and sustain growth in both short –
term and long-term. A company`s degree of profitability is usually based on the income
statement, which reports on the company`s results of operations;

2. Solvency – its ability to pay its obligation to creditors and other third
parties in the long- term.

3. Liquidity – its satisfying immediate obligations; ability to maintain

positive cash flow, while both 2 and 3 are based on the company` balance sheet, which indicates
the financial condition of a business as of given point in time.

4. Stability – the firm`s ability to remain in business in the long run, without
having to sustain significant losses in the conduct of its business. Assessing a company`s

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stability requires the use of the income statement and the balance sheet, as well as other financial
and non- financial indicators.

The financial results of the company are prepared periodically and financial decision is taken.

 General ledger
 Revenue ledger
 Bank book
 Petty cash book
 Sales book
 Assets ledger
 Parties ledger/Selling parties

Financial analysis often compare financial ratios (of solvency, profitability, growth, etc):

 Past performance – Across historical time periods for the same firm.
 Future performance – Using historical figures and certain mathematical and statistical
techniques, including present and future values, this extrapolation method is the main
techniques, source of errors in financial analysis as past statistics can have poor
predictions of future prospects.
 Comparative performance – Comparison between similar firms.

Finance is the life blood of the industrial units. The sources of finance include the own funds,
borrowings from private lenders, hire purchase etc.

Finance is the life blood of any business spinning mills are highly money oriented ones. They
use maximum bank facilities and owner`s equity occasionally. They also borrow from open
market to meet their finance requirements.

Needs of Financing Fixed Capital

Fixed assets which are of somewhat fixed or permanent nature are used by a business in its
normal operation. They do not include items offered for sale. Fixed assets management is also an
important task of management is its day to day activities.

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Source of fixed capital

Characteristics functions of small scale industry units are that the personal funds of entrepreneurs
from a substantial proportion of the fixed assets. The other major sources through which fixed
capital needs are met include the loans from banks. Loans from institutions and borrowing from
money lenders.

The sources of fixed capital are as follows;

o Retained earnings
o Owner’s resources
o Term loans from a bank/financial institution
o The issues of debenture
o The issues of share

Retained Earnings:

Retained earnings are the amount of profit a company has left over after paying as its direct
costs, indirect cost, income taxes and its dividends to shareholders. Company`s equity can be
used for instance, to invest in new equipment, R&D, and marketing.

Owners Resources:

Owner’s resources is the fixed capital’s first and foremost source. Since fixed capital is must
have in starting a business, the owner sources if from his resources.

Term Loans in a Bank/Financial institution:

Term loan is a monetary loan that is repaid in regular payments over a set period of time. Term
loans usually last between one and ten years, but may last as long as 30 years in some areas. A
term loan usually involves am unfixed interest rate that will add additional balance to be repaid.

The Issues of Shares:

The issue of shares is the enterprises allocate new shares to the shareholders. Shareholders can be
either corporates or individuals.

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The Issues of Debenture:

The issue of debenture at a premium is when the money is charged more than the nominal value.

Banking:
The maintain accounts with Axis Bank, Indian Bank, Karur visya Bank, State Bank of India.
These are all banks also provides different types of loans to the factory for smooth running of
the production. The following books are maintained in accounts department:

o General journal
o Cash book
o General ledger
o Purchase book
o Sales book
o Bank book
o Petty cash book
o Trial balance

FUNCTIONS OF FINANCING DEPARTMENT IN THE COMPANY:

1. Keeping systematic records

The first function of accounting is to keep a systematic record of financial transaction, to

post them to ledger accounts and ultimately prepare final statements.

2. Protecting properties of the business

The second functions of accounting are to protect the property of the business. An
unauthorized of the assets of the firm will bring it to the stage of insolvency. An accountant,
thus has to design such a system of accounting as will protect its assets from an unjustified and
unwarranted use.

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3. Communicating the results

The third functions of accounting is to communicate the results obtained from arranging
of date to interested parties like proprietors, investors, creditors, employees, government
officials and researches.

4. Meeting legal requirements

The fourth and the function of accounting is to dives such as system as will meet
legal requirements. Under the provisions of law of law,a business has to file various
statements.

.For example; income-tax returns, returns for sales –tax purpose, and so on.

5. Preparation of financial statements

Systematic records enable the accountant to prepare financial statements, trading and profit and
loss account to calculate profit or loss during a particular accounting period and balance sheet to
state the financial position on a particular date.

Budget prepared by the company

A budget is the monetary and/or quantitative expression of business plans and police to
be pursued in the future of time. Budgeting is preparing budgets and other procedures of
planning, coordinating and control of business enterprise.

Budgetary control is the process of preparation of budgets of various activities and

comparing the budgeted figures for arriving at deviations if any, which are to be eliminated in
future. Thus budget is a means and budgetary control is the end result. Budgetary control is a
continuous process, which helps in planning and coordination. It also provides a method of
control.

BUDGETS PREPARED BY THE COMPANY:

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A budget is the monetary and/or quantitative expression of business plans and policies to be
pursued in the future period of time. Budgeting is preparing budgets and other procedures for
planning, coordination and control of business enterprise.

Budgetary control is the process of preparation of budgets for various activities and comparing
the budgeted figures for arriving at deviations if any, which are to be eliminated in future.
Thus budget is a means and budgetary control is the end result. Budgetary control is a
continuous process, which helps in planning and coordination. It also provides a method of
control.

Objectives of budgetary control

Budgetary control is inevitable for policy formulation, planning, control and coordination .The
essence of budgeting is to plan and control. Following are the main objectives of budgetary
control.

1. Planning: Budgetary ensures effective planning by setting up of budgets.

2. Coordination: Budgets are helpful n coordination of business activities.

3. Efficiency and Economy: Effective budgetary control results in cost control and cost
reduction.

4. Increase in profitability: Costs are controlled with help of budgets and profits targeted are
achieved.

5. Anticipation of future capital expenditure: Estimated increases in sales necessitating higher

production capacity provides advance warning for the possible capital expenditure in near future.

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3.4 Marketing Department

Marketing is the process of converting prospective buyers into actual customers by

communicating complete information of the product or services to the customers. Marketing is
an ongoing practice to capture customer`s attention towards a product or service.

The marketing department in Micro Turner`s company is responsible for marketing

products made by the company ,finding new customers, and bringing more and more orders for
the company .A marketing department is headed by the marketing manager and supported
marketing team.

Objectives of marketing department:

Marketing majorly focuses on achieving consumer satisfaction and maximizing profits.

o Building organizational goodwill

o Create demand
o Increase sales volume
o Customer satisfaction
o Ensure profitability
o Enhance product quality
o Create time and place utility

Customer`s satisfaction:

The primary motive of company is to satisfy the needs of customer.

Ensure profitability:

Every business is run for profit, and so goes for marketing.

Building organizational goodwill:

It portrays the products and the company`s positive imagine in front of the customers.

Create demand:

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 It working for generating the demand for products and services among the customers.

Increase sales volume:

It is a rigorous process of increasing of sale of product or product or service to generate

revenue.

Enhance product quality:

Marketing initiates customer feedback and reviews to implement them for product
enhancement.

Create time and place utility:

It makes sure that the product or service is available to the customer whenever and wherever
they need it.

Functions of marketing

Marketing is not just selling off goods and services to the customers; it means a lot more than
that.

It starts with the study of the potential market, to product development, to market share
capturing, to maintain cordial relations with the customers.

*Market Research

* Market Planning

* Product Design and Development

* Buying and Assembling

* Product Standardization

* Packaging and Labelling

* Branding

* Pricing of the product

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 * Promotion of the Product

* Warehousing and Storage

* Selling and Distribution

* Transportation

* Customer support service

Market research

A complete research on competitors, consumer expectations and demand is done before

launching a product into the market.

Market planning

A proper plan is designed on the target customers, market share to be captured and the level of
production possible.

Product design and development

Based on the research data, the product or service design is created.

Buying and assembling

Buying of raw material and assembling of parts is done to create a product or service.

Product standardization

The product is graded as per its quality and the quality of its raw materials.

Packing and labeling

To make the product more attractive and self-informative, it is packed and labeled listing
out the ingredients used, product use, manufacturing details, expiry date, etc.

Branding

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A fascinating brand name is given to differentiate it from the order similar products in the
market.

Pricing of the product

The product is priced moderately keeping in mind the value it creates for the customer and cost
of production.

Promotion of the product

In this process is to make people aware of the product or service through advertisements.

Warehouse and storing

The goods are generally produced in bulk and therefore need to be stored in warehouse before
sold in the market in small quantities.

Selling and distribution

To reach out to the consumer spread over a vast geographical area, selling and distribution
channels are to be selected wisely.

Transportation

Transportation means are decided for transfer of the goods from the manufacturing units to
the wholesalers, retailers and consumers.

Customer support service

The marketing team remain in contact with the customers even after selling the product to
know the customer`s experience, and the satisfaction derived.

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3.5 QUALITY CONTROL DEPARTMENT

The successful and profitable control of spare parts quality requires workable standards of
product quality and condition and suitable methods for determining the degree of product
conformance with standards. The Manufacturer industry has developed rapidly during the past
20 years and serious concentration upon the development of adequate standards and objective
methods for quality measurement is necessary. Such standards and methods should be placed on
a uniform basis the country over and given official and legal status.

Quality control is a set of activities for ensuring quality in products by identifying defets n
the actual products produced. It`s reactive process and aims to identify defects in finished
products.

OBJECTIVES OF QUALITY CONTROL

The important objectives of quality control are as following:

 To promote and ensure the image of Indian exported to other countries.

 To ensure goods of assured quality alone are sent to the export to other to other countries.
 To sustain foreign markets where Indian goods are well received and develop new
markets with competitive edge.
 To install confidence in the minds of overseas buyers with the assurance provided by the
third party guarantee.
 To adhere strictly to technological requirements of the product accepted by foreign
countries.
 To ensure sound and safe performance of the products without causing health hazards.
 To observe conformity of rules and regulations of the importing countries.
 To maintain proper packaging for the safety of the product during transit.
 To eliminate the causes of complaints from the foreign buyers and to improve the
overfull quality of the Indian products.
 To maximize production by achieving economies of scales.

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3.6 RESEARCH AND DEVELOPMENT DEPARTMENT

Research and development includes activities that companies undertake to innovate and
introduce new products and services. It is often and first stage in development process. The goal
is typically to take new products to market and add to the company`s bottom line.

Objectives of research and development department

In food industry the R&D department has developed for evaluating all R&D proposals.

1. Product quality improvements.

2. Productivity improvements in manufacturing.

3. New product or market developments.

4. Coming up with innovative ways to deal with scrap, spoilage and waste.

5. Developing better ways to minimize contamination

6. Developing new samples.

7. Coming up with ways to more sustainably package and transport a product.

8. Creating new product and product range.

9. Creating quality product lines.

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3.7 PURCHASING DEPARTMENT

Purchasing department help keep organizations financially healthy. Micro Turner`s procure
goods and services designed to meet operational needs while providing the highest possible
values. They established procurement policies and procedures to ensure their organization
operates with integrity and the marketplace.

Purchasing departments keep operations moving smoothly because they monitor supply chains
and take care of tedious tasks like negotiating contracts with vendors, so department has can
focus on other things.

THE ROLE OF PURCHASING DEPARTMENT:

The purchasing department support company operations as the primary buyer of goods and
services in private sector companies, government agencies and other types of organization.

The procurement department serves its internal customers by procuring the goods and services
they need in a time manner while also maintaining the company`s financial health.

They seek and purchase products and services at the best possible price and value.

They understand the complexities of the operation its supports as well as the markets that
provide the goods or required to meet its objectives.

The duties and responsibilities of a purchasing officer far extend beyond procuring office
furniture and supplies.

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3.8 SWOT ANALYSIS

STRENGTHS

o Most modern plants and equipment

o Well planned infrastructure
o Available Nationwide
o Social media activity is strong
o Positive publicity in media
o Highly skilled and motivated workforce
o Self – Sufficient in power and other sources
o Sufficient of raw materials at any time
o Lowest process losses

WEAKNESSES

o Weak brand Awareness

o Reduced labor cost
o cost structure
o Few production problems
o Virtually no control over the raw materials
o Cyclical Industry

OPPORTUNITIES

o Offer product in a wider variety of Locations

o Machinery that can be upgraded for higher capacities
o Opportunity to get into value added business
o Income level is constant increase

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THREATS

o Import of semi-finished goods

o Cash flow
o Financial capacity
o Increases in labor cost

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CONCULSIONS

The internship training undergone for a period of one month at Micro Turner`s Ltd has
helped me to gather a lot of practical knowledge about the working and functioning of various
departments. Where I went for training in manufacturing oriented it was more benefit to learn
how the manufacturing company`s run and their day to day activities and their daily transaction.

All the departments are coordinated properly to achieve the result. There is proper &
good relationship between the people integration and co-operation that leads the organization
successfully with the growing role of the concern. There is a great demand in the market in the
mind of people. This training is made me to known about various production techniques, stock
maintenance, human resource problem, what are training requirements of the employees at this
company working at each & every department from shop-floor worker to middle level
management. The officer were so friendly and had the efficiency to guide the trainees and
so it was never a difficult task to undergo my training. It was really a useful program that
would definitely help me in my future.

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 CHAPTER V

BIBLIOGRAPHY

Reference Books:

1. CHHABRA.T.N “Human Resource Management” Dhanapat Rai &Co 5 (Revised)

(2010 Reprint Edition)

2. Ramaswamy. V. S & Namakumari.S “Marketing Management’’ Macmillan Publishers

India Ltd 4 Edition 2009

3. KOTHARI. C.R “Research Methodology” New Age International Publishers

Reprint Edition 2010

4. PANDEY.I.M “Financial Management” Vikas Publishing House Pvt Ltd Reprint

Edition 2009

5. SONTAKKI.C.N “Marketing Management” Kalian Publishers Reprint Edition 2009

WEBSITE:

1. www.microturners.co.in

2. www.google.com

3. www.wikipedia.com

4. www.indiamart.com

5. www.micro-turnersrohtak.com

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