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    Phương Phạm Nguyễn Hiền
    This document contains three charts summarizing sentiment analysis data from customer comments: 1) The first chart shows the percentage of comments in 10 different aspects that were negative, neutral, or positive. Privacy and security had the highest percentage of negative comments while shopping experience had the highest percentage of positive comments. 2) The second chart shows the count of positive comments grouped by the three groups and polarity. Group 1 had the highest count of positive comments. 3) The third chart shows the count of neutral comments grouped by the three groups and polarity. Group 2 had the highest count of neutral comments.

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    Chart

    Uploaded by

    Phương Phạm Nguyễn Hiền
    11 views5 pages
    This document contains three charts summarizing sentiment analysis data from customer comments: 1) The first chart shows the percentage of comments in 10 different aspects that were negative, neutral, or positive. Privacy and security had the highest percentage of negative comments while shopping experience had the highest percentage of positive comments. 2) The second chart shows the count of positive comments grouped by the three groups and polarity. Group 1 had the highest count of positive comments. 3) The third chart shows the count of neutral comments grouped by the three groups and polarity. Group 2 had the highest count of neutral comments.

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    This document contains three charts summarizing sentiment analysis data from customer comments: 1) The first chart shows the percentage of comments in 10 different aspects that were negative, neutral, or positive. Privacy and security had the highest percentage of negative comments while shopping experience had the highest percentage of positive comments. 2) The second chart shows the count of positive comments grouped by the three groups and polarity. Group 1 had the highest count of positive comments. 3) The third chart shows the count of neutral comments grouped by the three groups and polarity. Group 2 had the highest count of neutral comments.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
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    Download as pdf or txt
    11 views5 pages

    Chart

    Uploaded by

    Phương Phạm Nguyễn Hiền
    This document contains three charts summarizing sentiment analysis data from customer comments: 1) The first chart shows the percentage of comments in 10 different aspects that were negative, neutral, or positive. Privacy and security had the highest percentage of negative comments while shopping experience had the highest percentage of positive comments. 2) The second chart shows the count of positive comments grouped by the three groups and polarity. Group 1 had the highest count of positive comments. 3) The third chart shows the count of neutral comments grouped by the three groups and polarity. Group 2 had the highest count of neutral comments.

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    © All Rights Reserved
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    of 5

    Power BI Desktop

    Count of comment in 10 aspects by polarity


    polarity negative neutral positive

    technology 27.36% 41.94% 30.70%

    payment and checkout 31.23% 36.50% 32.27%

    general 25.18% 37.99% 36.83%

    shopping experience 40.15% 22.77% 37.08%


    Aspect

    price and value 31.93% 33.19% 34.88%

    privacy and security 52.43% 18.43% 29.14%

    unemployment 37.21% 28.44% 34.36%

    product availability and store designs 26.79% 41.94% 31.27%

    marketing and communication 28.72% 32.93% 38.35%

    data integration 25.71% 43.76% 30.54%

    0% 20% 40% 60% 80% 100%


    Count of Comment
    Power BI Desktop

    Count of comment in positive group by Group and Polarity


    polarity negative neutral positive

    4.4K

    4K 3.8K 3.9K
    3.7K

    3.0K
    Count of Aspect
    3K

    2K 1.8K 1.8K
    1.7K

    1K 0.8K

    0K
    1 2 3
    Group
    Power BI Desktop

    Count of comment in neutral group by Group and Polarity


    polarity negative neutral positive

    19.9K
    20K 19.1K

    15.3K
    14.9K
    15K
    Count of Aspect
    12.9K

    10.3K
    10K

    5.6K
    5.2K
    5K
    4.0K

    0K
    1 2 3
    Group
    Power BI Desktop

    Count of comment in negative group by Group and Polarity


    polarity negative neutral positive

    2302

    2,000

    Count of Aspect 1747

    1,500 1398

    1,000
    817 825

    630
    541
    500
    378
    287

    0
    1 2 3
    Group
    Power BI Desktop

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