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JSMA
8,2
The development of
strategy scenarios based on
prospective hindsight
176
An approach to strategic decision making
Received 8 January 2015
Revised 10 March 2015 Philip Meissner and Torsten Wulf
Accepted 15 March 2015 Philipps-University Marburg, Marburg, Germany
Abstract
Purpose – Research focussed on the scenario method has increasingly criticized the widely used
intuitive logics (IL) approach to scenario development and introduced enhanced approaches, such as
the backwards logic method (BLM) or the antifragile (AF) method, to overcome the restrictions
associated with the IL approach. The BLM and the AF method have contributed to the further
development of the scenario method by integrating backward reasoning and by increasing the
method’s effectiveness for decision making. The purpose of this paper is to build on these ideas and
introduce strategy scenarios as a further enhancement of the scenario method that directly applies the
benefits of scenario-based planning to strategy development in corporations.
Design/methodology/approach – The authors argue that the existing methodologies do not fully
integrate the benefits of scenario-based planning for strategic decision making and strategy
development, as they mostly aim to develop macroenvironmental scenarios and test organizations’
existing strategies.
Findings – The paper suggests that changing the scope of scenario planning from environmental
developments to the organization’s strategies themselves can further strengthen the method’s
effectiveness for decision making.
Originality/value – The strategy scenario approach provides an enhanced approach to more
comprehensively utilize the benefits of scenario-based reasoning for strategic decision making.
Keywords Scenario planning, Strategic planning, Strategic decision making
Paper type Conceptual paper
Introduction
Scenario-based planning has evolved into a widely used technique for strategic planning
and for developing strategic foresight in corporate practice (Hodgkinson et al., 2006;
Rigby and Bilodeau, 2007; Bradfield et al., 2005). Prior research has identified three main
advantages of scenario-based planning for corporate practice. First, scenario-based
planning helps organizations enhance their understanding of causal processes that shape
the future. Second, it challenges conventional thinking and established mindsets. Third, it
can contribute to improved decision making in the strategy process (Varum and Melo,
2010; Wright et al., 2013). Given these benefits, scenario-based planning is widely used and
well established in both research and practice (Van der Heijden et al., 2002; Schwartz, 1996;
Wright et al., 2013). This is particularly true for the intuitive logics (IL) approach, which
uses narrative causal chains to develop scenarios in organizations. However, recent
research on the scenario method has increasingly criticized IL for failing to consider the
Journal of Strategy and
Management uncertainty associated with unforeseen events (Goodwin and Wright, 2010; Wright and
Vol. 8 No. 2, 2015
pp. 176-190
Goodwin, 2009), for being too time consuming to quickly develop contingency-based
© Emerald Group Publishing Limited
1755-425X
strategies for organizations (Wright et al., 2013; Meissner and Wulf, 2013; Millett, 2003)
DOI 10.1108/JSMA-01-2015-0004 and for being biased toward recent or general factors, such as economic developments.
Research suggests that these biases arise from the causal forward-looking logic built An approach
into the IL approach (Mietzner and Reger, 2005; O’Brien, 2004). to strategic
Despite efforts to overcome this criticism by the integration of so called “remarkable
people” (Van der Heijden, 1996) and other techniques like devil’s advocacy, role play
decision
and dialectic inquiry (Wright et al., 2013) these practices have largely remained making
unstructured and unevaluated (Wright and Goodwin, 2009).
Two new methods have been proposed to overcome these limitations and to enhance IL. 177
The first is known as the backwards logic method (BLM) (Wright and Goodwin, 2009).
As part of this method, macroenvironmental end states are developed, and backward
reasoning is used to build causal links. The goal of this method is to overcome the
biases associated with the ILs approach by drawing the attention of decision makers to
a broader range of factors (Wright et al., 2013). The second approach – named
antifragile (AF) methodology – aims at treating the future as if it were completely
non-deterministic. It thus refrains from integrating causal linkages altogether and moves
the level of analysis directly to the organization’s strategy. In fact, AF (Derbyshire and
Wright, 2014) aims at developing strategies that enable the organization to even benefit
from unforeseen events (Taleb, 2012; Derbyshire and Wright, 2014). It thus contributes to
increasing the effectiveness of the scenario method for decision making by directly
applying the method for improving strategy. Both approaches have provided important
and complementary additions to the scenario planning literature. Thus far, however, their
benefits have not been integrated to form an even further enhancement of IL that uses
backward reasoning and that is directly applicable for strategy development.
In this paper, we extend these methodological developments in research on the
scenario method by proposing a new approach that integrates important benefits of
BLM and AF. This approach, which we refer to as the “strategy scenario approach,”
aims at increasing scenario-based planning’s ability to improve decision making in
organizations by changing the scope of analysis from environmental developments to
the organization’s strategies themselves – as proposed by AF – while at the same time
integrating a backward reasoning perspective rooted in prospective hindsight.
We define prospective hindsight as a method for sensemaking that fosters decision
makers to go forward in time and then look backwards – an approach that yields
significant cognitive benefits (Mitchell et al., 1989) as it can for example reduce biased
judgments in the decision-making process (Kahneman and Klein, 2009; Klein, 2007).
We argue that the strategy scenario approach can help reduce the limitations
of existing scenario-planning methodologies, and can help solidify the significance of
scenario-based strategic planning in research and practice alike. More specifically,
this paper contributes to the discussion on scenario-based planning by proposing
a methodology that merges the strategy-development and decision-making processes
of organizations with scenario-based reasoning and planning. It thus contributes to the
evolution of scenario-based planning from a potential stimulus for better decision
making (Wright et al., 2013) to an integrated, direct method for decision making and strategy
development. In addition, by integrating the behavioral benefits of prospective hindsight
into this methodology, we contribute to the development of a less biased scenario approach,
which should improve judgment and decision quality in corporate practice.
Step 3: develop core strategies – create an optimal path to the strategic goal and
identify potential strategies for achieving it
After having created a list of potential flexible strategies for the company, the
management team now focusses on the development of core strategies that complement
the flexible strategies in the final strategy scenario. This part of the strategy scenario
approach follows a similar two-step process based on backward-logic. The main difference
between the two process steps, however, is that a positive rather than an extremely
negative frame of reference is used to create the potential core strategies. To facilitate this,
the workshop participants are informed that the company was able to achieve its goals.
Then again, each individual participant is asked to create a list of reasons that could have
JSMA led to this positive result. These reasons are subsequently discussed by the entire team.
8,2 In the second step, the team jointly develops potential core strategies to facilitate these
positive developments strategically from within the organization. As a result of this step,
the team arrives at a list of core strategies that will directly contribute to achieving all of
the company’s strategic goals. These core strategies resemble the best-case scenario from
a strategic perspective.
184 In the hypothetical workshop for Coca Cola, the management team would thus be
informed this time that the corporation’s goal had been reached in 2020. More specifically,
this would mean that the company had been able to sell three billion bottles per day and
to improve its operating margin. Resembling the approach of the previous step, each
individual manager would start to create a list for possible reasons for this
development looking back in time. The list of one senior manager might feature items
like: growing demand for Coke’s product portfolio, health trend boosts diet product
lines, Coke’s brand image is viewed as superior to Pepsi’s in emerging markets.
This list, together with the ones created by the other participants then yields a strong
basis for deriving potential core strategies for Coca Cola that are generated based on
a group discussion in the second part of this process step. A potential result of this
discussion might be three core strategies to foster the developments mentioned above.
In order to significantly grow the demand for its core product line, the company could
continue and grow its marketing campaigns to win the next generation of customers
for its products. Another core strategy for fully utilizing the growing health trend would
be the introduction of new and healthier products in this category. Effective branding in
emerging markets complements the other two measures to ensure a superior brand image
compared to its competitors in growth markets.
By focussing participants’ attention directly on the strategic implications and
strategic foundations for achieving initially held strategic goals, this process step
provides a comprehensive list of potential core strategies that can be selected and
combined with flexible strategies in the next process step to form the final strategy
scenario.
Step 4: create a strategy scenario – combine adequate core strategies and flexible
strategies
The final step in the process combines core strategies with the flexible strategies.
In this step, the previously developed strategic measures are evaluated in terms of their
potential impacts on the organization. The result of this step is a strategy scenario
(see Figure 1), which can form the basis for more flexible strategy implementation, and
which accounts for an increasingly dynamic and uncertain environment. The figure
shows how a strategy scenario comprises both a core strategy, which can be
Core Strategy
Strategic Goal
Status Possible
Quo Futures
Figure 1.
Approach to the
development of Flexible Strategy
strategy scenarios
Today Future
implemented directly as it contributes to the firm’s goal independent from unforeseen An approach
events, as well as flexible strategies. These flexible strategies allow the firm to react to to strategic
negative contingencies, which may arise in the future. They thus enable the firm
to overcome potential strategic downsides by flexibly adjusting its strategy based on
decision
certain trigger events. making
For generating the strategy scenario, the management team starts by comparing the
two lists that were developed in steps 2 and 3. The goal of this comparison is to identify 185
those strategies that occur in both lists and those recommendations that are exclusive
to only one list.
The final core strategy then comprises those strategic measures that have the
highest potential for directly achieving the firm’s strategic goals including those
measures, which have occurred both as core and as flexible strategies. The latter can be
extremely beneficial for organizations as they allow circumventing potential downsides
and at the same time contribute to the firm’s strategic goals. However, the final core
strategy can also comprise high impact strategies that have only occurred on the core
strategy list. Finally, the team has to evaluate and select the most important flexible
strategies. This can best be done by identifying those strategic measures that have
a high benefit and are extremely flexible with regard to the degree to which they can be
scaled up and down in the future (Wright and Goodwin, 2009). The selection of both
the core strategies and the flexible strategies is based on the judgment of the top
management team. In the end, this decision on the selection of the firm’s strategy
scenario is one of the most fundamental in the organization as it determines its overall
course of action. The question the team has to answer at this point in time is which of
the potential core strategies and flexible strategies best equips them to achieve their
strategic goal on the one hand and which ones are best suited to protect them against
potential downside on the other hand.
To plan the potential execution of the flexible strategies that complement the
company’s core strategy, the management team also defines so called “trigger events,”
which would make the implementation of each flexible strategy necessary. Combined,
this bundle of strategies forms a thorough strategy scenario with solid core and agile
flexible strategies that are crucial in volatile environments.
In the case of the Coca Cola Company, the management team could for example start
their discussion on the strategy scenario from the (simplified) list of potential core
strategies and flexible strategies, which have been previously developed in the
workshop. First, the managers look for high impact strategies that are similarly in
the list of core strategies and flexible strategies. This results in the first core strategy
that they include in the strategy scenario. This final core strategy is investing in
a healthier product portfolio based on natural ingredients. This way, the company can
both profit from the growing health trend while at the same time building barriers for
potential new entrants to join the market successfully. The management team also
agrees to complement this initiative by a second high impact core strategy:
An integrated marketing campaign, which will insure that both young customers and
emerging markets are targeted. These final core strategies are complemented by two
flexible strategies:
(1) The setup of online sales channels combined with cooperation agreements with
other companies that offer complementary product portfolios to establish a joint
key account system. Such a flexible strategy would become highly relevant for
Coca Cola should an additional consolidation in the retail sector take place.
JSMA In case that, for example, major retail chains in the USA or Europe merge, this
8,2 flexible strategy could be directly implemented. In addition, it can already be
prepared today by establishing online channels and negotiating cooperation
agreements. Should a merger then take place, marketing efforts could push the
online channel and the cooperation could be quickly rolled out.
(2) Shift regional focus away from Europe. This flexible strategy can be used
186 should the European Union or other major countries and regions decide to ban
advertisements for high sugar-containing food based on a growing concern in
the general public about its health effect. Also in this case, the company can
already prepare a detailed strategic plan to shift its activities to other regions
without such a ban. Combining these flexible strategies with the two core
strategies thus results in a robust hypothetical strategy scenario for Coca Cola
that is based on multiple contingencies.
In summary, we propose an integrated and direct method for merging the
strategy-development and decision-making processes of organizations with scenario-based
reasoning and planning. The strategy scenario approach incorporates many of the
benefits of scenario-based planning, as it facilitates strategic thinking, integrates
different perspectives, and leads to the development of multiple strategic alternatives.
In addition, it offers the behavioral benefits of prospective hindsight, which can
improve judgment and decision quality in corporate practice. Furthermore, the strategy
scenario approach allows for a more direct focus of the scenario method on the strategy
level, thus building on one important benefit of AF. We suggest that combining
contingency-based thinking, which is rooted in scenario-based planning, with a more
direct, strategy-based application of the method, which we believe are combined in the
strategy scenario approach, can complement recent methodological developments in
scenario-planning research by extending the benefits of BLM and AF.
Discussion
Despite the many benefits associated with scenario-based planning and the intuitive
logics school, recent research on the scenario method has criticized existing approaches
for creating biased scenarios based on forward-looking reasoning and for being too
complex for a quick development of contingency-based strategies in the organization
(Wright et al., 2013; O’Brien, 2004; Meissner and Wulf, 2013). While the backward logics
and AF approaches address these issues (Wright and Goodwin, 2009; Derbyshire and
Wright, 2014), both have only addressed one limitation of IL, respectively, by focussing
on either increasing the method’s applicability for strategy development or integrating
backward reasoning.
The strategy scenario approach introduced in this paper complements extant
research on the scenario method by combining important benefits of BLM and AF to
develop scenario-based strategies in organizations. They are designed for a very
specific application in organizations – the development of contingency strategies.
They do not allow for the development of fully fleshed environmental scenarios as in
the case of IL and BLM (Goodwin and Wright, 2010; Van der Heijden et al., 2002), or for
the undertaking of robustness tests of existing strategies as in the case of AF
(Derbyshire and Wright, 2014). This implies that the scenario-planning approaches
suggested in prior research, together with the strategy scenario approach, have the
potential to serve as a complementary set of tools for corporate practice and academia
that can be further developed with regard to their specific applications and goals.
For research on the scenario method, this might imply that future studies in the area An approach
can move in more diverse directions. Rather than focussing on IL as the major to strategic
approach to scenario-based planning, future research could develop and test a variety
of complementary and more specialized methods designed for different goals.
decision
Such studies could also improve the application of scenario-based planning in practice, making
as the methodological suggestions offered by research would more closely reflect the
specific requirements inherent in different application situations. 187
A greater specialization of scenario approaches might also highlight additional
interesting areas for future research. In this regard, several promising areas for the
application of scenario-based planning in organizations remain largely idle due to the lack
of relevant methodologies. Therefore, we call for more specialized scenario-based
methodologies that cater to these areas. One possible focal area could be the quantification
of scenarios to make them more applicable for financial decision making in organizations.
Another interesting area for future research on the scenario method lies in empirical
tests of existing and newly developed scenario methods. While prior research has made
important initial contributions in this area (Schoemaker, 1993; Bradfield, 2008;
Meissner and Wulf, 2013), little is known about the precise effects of the application of
different scenario approaches. Such research could include both qualitative and
quantitative studies. Qualitative research could, for example, focus on developing
a more fine-grained understanding of how and why scenario-based planning is used in
organizations’ strategy processes. These results could contribute to a better understanding
of the method’s benefits and shortcomings, which could then be used to further develop
the method conceptually. Quantitative research could test the widely claimed cognitive
benefits of scenario-based planning. Such studies could, for example, analyze the
influence of scenario-based planning on various biases or changes in mental models.
In addition, comparative analyses could examine the effect of different approaches in
order to identify those methods that are best suited for specific situations. In sum,
greater diversity and specialization in research on scenario methods might offer
important new insights that could benefit the academic discussion and corporate
practice alike.
Conclusion
This paper contributes to research on the scenario method by introducing strategy
scenarios as a method that directly integrates scenario-based reasoning into the
strategy-development process in corporations. It therefore provides a tool for strategic
decision making. In addition, this paper adds to recent research on the scenario method
in that it complements the widely used intuitive logics method for scenario development
with the introduction of an approach that helps reduce the limitations inherent in IL.
This new approach to the development of strategy scenarios builds on prospective
hindsight to foster an open conversation in strategic decision making and strategy
JSMA development, such that it complements existing methods focussed on developing
8,2 macroenvironmental scenarios and testing organizations’ existing strategies.
This suggests additional methodological potential for developing a more diverse and
specialized set of scenario approaches, which can serve as the foundations for
additional research in the field.
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