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The Professionalisation of Social Work. WEISS GAL & WELBOURNE (2008)
The Professionalisation of Social Work. WEISS GAL & WELBOURNE (2008)
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More specifically, the study presented below compares labelled it a semi-profession because it either lacked
the professional features of social work in ten diverse certain traits considered essential to a fully-fledged
countries across the globe and discusses social work in profession (e.g. professional autonomy) or these traits
these countries in terms of eight features, chosen as had not yet fully developed (Etzioni, 1969; Toren, 1972).
characteristics of a profession on the basis of two Since the 1980s, as its knowledge base had developed,
theoretical approaches to professionalisation. social work has been described as an ‘emerging’ or
‘developing’ profession (Johnson & Yanca, 2001;
Skidmore, Thackeray & Farley, 1997).
Two approaches to professionalisation
Emerging from sociological discussion of the nature
Over the years, numerous attempts have been made of professions in the 1970s, the power approach (Cullen,
to develop a theoretical framework to distinguish 1978; Freidson, 1970a, 1970b, 1972; Johnson, 1972)
professions from non-professional occupations and to focuses on how occupations establish and maintain
identify the factors that influence their development. Two dominance in areas of practice when confronted with
competing approaches have emerged in the literature: threats to their status from competing interests, whether
the ‘attributes (or trait)’ approach and the ‘power (or these are threats from other occupational groups,
control)’ approach (Hall, 1994; Macdonald, 1995). These government, the bureaucracies that employ them or
approaches differ not only in their definition of a their clients (Macdonald, 1995; Popple, 1985). Its basic
‘profession’, but also in their methods of analysis assumption is that professions struggle for an exclusive
and their explanations as to why some occupations have right to perform certain types of work and are in constant
professionalised while others have not, and why some conflict with other groups over issues of boundaries,
have become more professionalised than others. clients, resources and licensing (Abbott, 1995; Hall, 1994).
The attributes approach emphasises the function of It explains the status of occupations in the professional
professions in a modern social structure. It explains hierarchy with reference to the power and control that
their development and specific characteristics with they wield.
reference to functionalist assumptions regarding their Freidson (1970b) defined professions as occupations
contribution to society and the significance of their that have a dominant position of power in the division
unique characteristics in assuring their continued of labour in their area of practice and thus have control
existence and furthering their ability to attain their over the content of their work. Johnson (1972) identified
goals (Macdonald, 1995; Wenocur & Reisch, 1983). professions as occupations that have achieved control
‘Profession’ is a descriptive term comprising a list of over various aspects of their operations. These include:
identifying characteristics that distinguish ‘professions’ the key components of their work; the choice and
from ‘occupations’ (Hall, 1994; Hugman, 1996; Popple, development of the techniques employed; the selection,
1985). Thus, this approach operationalises the term by training and licensing of members; and autonomy in
identifying critical attributes or core traits. Ernest defining the nature of services and who is entitled to
Greenwood (1957), the most prominent proponent of receive them. In a similar vein, Wenocur and Reisch
this approach (Abbott, 1995; Hall, 1994), pointed out (1983: 689) defined a profession as a ‘quasi-corporate
five critical attributes: (i) a systematic body of knowledge; entity or enterprise whose members have obtained a
(ii) professional authority recognised by its clientele; substantial degree of control over the production,
(iii) community sanction; (iv) a regulatory code of distribution and consumption of a needed commodity’.
ethics; and (v) a professional culture sustained by formal The ‘power’ approach has been central to the study
professional associations. Over the years scholars of social work in recent decades (Abbott, 1995; Hopps
have added traits, among them a distinguishing set of & Collins, 1995). In particular, it has been used to
esoteric specialist skills, a long period of training explore the degree to which social work has achieved a
and socialisation within higher education, control over monopoly over the delivery of services (Giarchi &
entrance into the training process, commitment to Lankshear, 1998; Johnson & Yanca, 2001; Popple, 1995).
service, autonomy of action, prestige and remuneration, The present study employs a combination of the two
and fiduciary relations with clients (Abbott, 1995; approaches, combining indicators drawn from both of
Hugman, 1996; Wenocur & Reisch, 1983). these influential perspectives. These indicators are: (i)
Although there is no consensus on which are the public recognition of professional status; (ii) professional
essential traits (Millerson, 1973; Popple, 1985), the monopoly over specific types of work; (iii) professional
attributes approach has long served as a framework for autonomy of action; (iv) possession of a distinctive
discussing the professional status of social work. knowledge base; (v) professional education regulated
Applications of this approach have yielded different by members of the profession; (vi) an effective pro-
conclusions. Greenwood (1957) classified social work fessional organisation; (vii) codified ethical standards;
as a profession on the basis of the five attributes he and (viii) prestige and remuneration reflecting professional
identified. Scholars writing at the end of the 1960s standing.
the variability of this aspect of professionalism in especially those who suffer from oppression, discri-
social work. mination and social exclusion; (c) expertise in
The degree of professional autonomy enjoyed by intervention strategies on the levels of the individual,
social workers varies both within and between the family, group, community and country; and (d) research
countries studied. This is reflected by several different into the interaction between individual personal factors
factors. In the USA, Hungary and South Africa, the and the social, economic, political and cultural factors
directors of most social service agencies employing social that underlie social problems.
workers are themselves social workers, an arrangement In most countries in this study, the social work
that, arguably, gives greater professional autonomy to knowledge base consists of a combination of ‘imported’
social work within those agencies. In other countries, knowledge (much of it developed in the USA), and
such as Spain, directors are less likely to be social ‘indigenous’ knowledge that has been developed in
workers, increasing the likelihood that organisational the country itself. Much of the imported knowledge is
objectives will prevail over professional ones. of methods of intervention, especially psychosocial
In most of the countries studied, the degree of casework. Indigenous knowledge largely relates to the
professional autonomy varies with the field of practice, impact of country-specific conditions on vulnerable
the worker’s position and skills, and the sector within groups in the country, and of intervention techniques,
which they are employed. Thus, in India, most social particularly developmental interventions, that are designed
workers have little professional autonomy, but those in to address the (often severe) prevailing social and
medical and psychiatric settings may be able to economic conditions. These two types of knowledge
negotiate greater professional autonomy for themselves. coexist with varying degrees of tension. The tension is
In the UK, social workers employed in the voluntary particularly great in those countries whose economies
sector often enjoy greater professional autonomy than and cultures differ most from the USA and UK (where
those employed in the government sector. In South individual casework was mainly developed), such as
Africa, where there are government-created systems to Chile, Mexico, India, South Africa and Hungary.
establish professional status in social work and related An urgent need to address this imbalance through
professions, greater autonomy is enjoyed by social developing intervention strategies and methods con-
workers in areas where they are viewed as experts, such gruent with local conditions has been noted by the
as in social welfare issues. commentators from each of these countries.
In most of the countries studied (Hungary, Spain, Although mechanisms for encouraging research
South Africa, Sweden, the UK and the USA), many and developing theory have been created in most of
social workers work in multi-professional teams. the countries surveyed, the degree of knowledge
Their degree of professional autonomy varies with the development (as measured by national publication of
status of social work in the country, the level of their research and theory) varies substantially. In the USA
professional qualifications and personal experience, the and UK, social workers and academics engage in
area of practice and the role they are able to negotiate considerable research and theory development. In some
for themselves vis-à-vis the other members of the other countries, such as Spain and India, knowledge
team. Professional autonomy, like ‘public recognition’, development is progressing but the rate of publication
therefore breaks down into a complex concept where is lower, and practitioner research is still at an early
the level of autonomy is partly the effect of structural stage. For some commentators, this is related to the fact
factors and employment context. This is, however, that social workers are attempting to find practical ways
modified by factors specific to the individual and his or of supporting extremely impoverished and oppressed
her circumstances, unlike many professions in which people for whom the practical issues of survival are
there is a clear expectation that the professional will paramount. However, there are also countries such as
take relevant decisions and have personal responsibility Chile where there are pressing problems of severe
for them regardless of work setting. poverty, but social workers are also committed to
developing knowledge and theory and participating in
social activism and contributing to the policy process.
(iv) Knowledge base
It appears that there is not a simple relationship between
In all ten countries surveyed, a unique social work the extent of the need faced by social workers and their
knowledge base has been and is being developed, engagement in knowledge creation.
although to a different extent in different countries. This In most of the countries in the study, social work has
knowledge base covers four main areas: (a) knowledge specialised channels for disseminating knowledge:
about social problems, especially those related to poverty professional journals and newsletters, textbooks and
and child abuse and neglect; (b) knowledge about books specifically about social work matters; conferences
vulnerable populations, such as the elderly, members of and, in Hungary and Mexico, formal discussion groups
minority ethnic groups and persons with disabilities, for exchanging knowledge. All the countries studied
have nationwide social work journals except for two – degree. In India an MSW degree has typically been the
Mexico and Chile, although both have journals based degree required for entry into the profession, though
on specific academic institutions. The issue of the extent this is changing and social workers with BSW degrees
to which practitioners in different countries actually are now entering the field. The duration of the BSW
read and utilise disseminated knowledge was raised by programmes varies from 3 years in most of the
some academics, but there is little hard information countries studied to 4.5 years in Mexico.
about this. The authors from South Africa and Spain The control that social workers exercise over their
report that social workers do not regularly access professional education varies between countries. In the
available knowledge. Issues of time, ease of access to USA, accreditation for social work training programmes
knowledge, motivation and professional inclination are is granted by a professional body, the Council on Social
all relevant here. While progress is clearly being made Work Education. In South Africa and the UK the
in this aspect of professional development by social control is exercised by government bodies. In the UK,
workers in many countries, the present study highlights for example, the Department of Health sets basic
a number of key issues related to extending the requirements for social work education and is
knowledge base as an area for future professional responsible for the accreditation of social work training
development. programmes in universities, while the Higher Education
Quality Assurance Agency, a government regulator, sets
the ‘benchmark’ for Bachelor’s degree education. In
(v) Professional education
some countries in this study, individual schools of
Specialised, lengthy professional education in the higher social work have a wider degree of autonomy in setting
education system is an essential feature of professions, social work curricula. The positioning of social work
based on the premise that performing professional tasks education within the higher education system opens it
requires distinctive knowledge, skills and expertise, up to external inspection and regulation as part of the
which can be obtained only through professional system of public education. The extent to which social
education (Hugman, 1996). In all ten countries studied, work professional bodies retain control and influence
social work has created a distinctive educational over what is taught and how it is assessed is perhaps
system. This was achieved early in the 20th century in the most variable element of this dimension of the
some countries (Germany, the UK, and the USA), in the ‘professionalisation project’. It appears that where there
1920s and 1930s in others (South Africa, India, Spain, is government commitment to social work provision,
Mexico, Chile, and Sweden), and towards the end of social workers have achieved considerable progress in
the last century in one country (Hungary). Social work establishing graduate-level education within the university
education is currently located within the higher education and college system: sometimes, as in Chile and
system in all countries in this study. In some countries, Hungary, re-establishing it after a period of exclusion,
namely Chile, Hungary and Spain, this achievement for political reasons, from the field of higher
follows upon earlier closure of schools and departments academic study. This represents a major step towards
of social work by dictatorial political regimes that professionalism at a global level, and a dimension in
sought to suppress and deprofessionalise social work. which social work has developed beyond recognition
In all the countries, both an undergraduate degree since the days of Flexner’s early negative assessment.
(Bachelor in Social Work, BSW) and a graduate degree
(Master in Social Work, MSW) can be obtained. In
(vi) Social work organisations
seven of the countries studied (UK, Germany, Hungary,
Sweden, India, USA, South Africa), social workers can Across all ten countries, social work has established a
pursue a PhD in social work. In no country in our study range of national and local professional organisations.
was it possible to obtain a recognised social work With the exception of Mexico and South Africa, the key
qualification without attending a recognised programme social work organisation in all these countries is a
of study, most courses involving 3 years or more of national association, open to all social workers. National
study. In most of the countries, social work training is associations were established in the USA, India and
restricted to universities, but in some, such as India, Sweden in the 1950s; in the UK in the 1970s; in
there are also non-university based diploma courses in Hungary and Spain in the 1980s; and in Germany in
social work. the 1990s. Associations in the USA and UK were formed
The type of degree required for entry into the through the amalgamation of separate organisations
profession varies from country to country. In most established in the first half of the century. In South
(Germany, UK, USA, Hungary, Sweden, Spain, South Africa, professional associations evolved that reflected
Africa, Chile, and Mexico), an undergraduate degree members’ different racial and ethnic groups and private
is sufficient. In the USA, clinical social work and tasks practice versus public employment. Despite repeated
requiring professional insurance require a Master’s efforts, they have yet to affiliate into a single body,
although there have been calls to do so in the interest Hungary, the four main professional organisations
of enabling the participation of the profession in created the ‘Alliance of Social Professionals’ to further
national and international forums (see also: Gray & these goals. In Germany, the Bundeskongress Soziale
Mazibuko, 2002; Mazibuko & Gray, 2004). Social Arbeit (National Congress of Social Work) coordinates
workers in Mexico have established several state-level professionals and representatives of social organisations
professional organisations, which fluctuate between high and represents social work’s national voice.
and low levels of activity depending on their leadership Most of the countries studied have a variety of
and do not work together in a coordinated way. Spain specialised associations such as national organisations
is unusual in that the creation of both national and of social work schools (Mexico, India, Hungary, South
regional social work organisations is mandatory, as is Africa, USA). In the USA there are over 40 organisations
membership of a professional organisation. representing specific fields of practice, practice methods
In all countries studied, professional organisations and practice sector, as well as ethnic and religious
(especially national ones) take on a range of roles, affiliation. In South Africa, in addition to separate
including developing the profession through dissemination national associations divided primarily along lines of
of knowledge via journals and conferences, development race and language, there is a large Association of Social
of ethical codes and promotion of social work education. Workers in Private Practice (SAASWIPP) (see Mazibuko
Some also seek to improve the remuneration and & Gray, 2004).
working conditions of social workers: in Germany and What our study illustrates is the variety of roles
Sweden, the national associations function as trade fulfilled by professional organisations and the complexity
unions as well as professional associations and participate of their relationship with the state, reflecting the
in the policy process. Our study shows the extent of assertion of McDonald and colleagues (2003) that
the range of functions performed by professional governance regimes may lead to very different outcomes
organisations. The roles and functions include, firstly, for similar dimensions of the professional project in
roles that promote the interests of members of the different national contexts. Analysis of professional
profession (such as trade union functions relating to organisations’ differing roles and aims shows that this
salaries and other conditions of employment), but also, may be seen as an ‘umbrella’ term for different types
secondly, promotion of the interests of ‘consumers’ of of organisations that have core similarities but may be
social work services: a policy activist role. quite different in other respects. Some are more oriented
Our study reflects low levels of membership for to professional development, some to professional
professional organisations in many countries, calling regulation, and some to the promotion of the interests
into question their representativity when acting as the of their service users. Each strikes its own balance
voice of the profession at national level. Only a quarter between these three.
of licensed social workers in the USA are members of
a national association; in the UK membership fluctuates
(vii) Ethical standards
between a fifth and a quarter; in Germany it is only
6 per cent. Sweden, in which the association also serves Social workers in all countries studied except India
as a trade union, is a notable exception with membership have developed or adopted a single, formal, nationwide
reaching 80 per cent. High levels of membership may code of ethics. In the USA, UK, and Hungary, for
be associated with professional organisations that are example, independent ethical codes have been developed
also trade unions, where promoting their members’ to reflect the values and priorities of social work in each
interests is clearly part of the agenda. country and have been subject to ongoing revision.
Professional organisations are also sometimes part of The ethical codes in Germany, Sweden, and Spain are
the structure for regulating social workers. In Spain, based on the International Federation of Social Workers
membership is mandatory, but some social workers do (IFSW) Ethics of Social Work – Principles and
not want to belong to the organisations because they do Standards (IFSW, 2004). Social workers in Mexico
not approve of their regulatory function. Membership also follow IFSW guidelines. In India, various social
levels are high here because of government regulation, workers’ associations, among them the Bombay
but members might not see the organisations as Association of Trained Social Workers, have sought to
promoting their interests, but rather those of government. develop a nationwide ethical code, but as yet it has not
Such organisations may play a positive role in developing proved possible to unite all these groups with one
education and training, and their membership is shared code of ethics.
large, but their role representing the profession may be Most ethical codes were developed decades after
less clear. social work began to be practised in a country, closely
In some countries, professional organisations have associated with the formation of a national professional
collaborated to develop and strengthen the profession, association. A national Code of Ethics for Social Work
respond to public debate and influence social policy. In came into effect in the 1960s in the USA, in the UK in
the 1970s, in South Africa in the 1980s, and in Germany, possible explanations. The most common is insufficient
Hungary and Spain at the end of the 1990s. awareness that social work requires professional training
The enforceability of the ethical codes varies and expertise (Germany, Mexico, Sweden, India). Other
substantially between countries. South Africa and some factors are the high percentage of women in the
US states have sanction-based codes, which enable profession (Hungary, Spain); social workers’ poor self-
regulators to repeal or suspend the licenses of workers advocacy (Hungary); the fact that most social workers
who violate the code. In the other countries in this are employed in the public sector (Spain); the lack of
study, the codes have largely declaratory and moral state-level salary directives for social workers (India);
value. In some countries, such as the UK, Spain, the and the lack of state licensing (Sweden).
USA and Sweden, national associations of social In contrast, in the UK social work salaries are not
workers have established enforcement mechanisms significantly lower than salaries in other helping
whereby workers who violate the code can be expelled professions (although still considerably lower than those
from the organisation. However, in most of these of many other professional groups) and have been
countries expulsion does not prevent social workers rising. In the UK, the tendency to higher salaries stems
from continuing to work in the profession; in countries from a shortage of social workers. Salaries and service
with compulsory registration, this result is achieved by conditions of government-employed social workers
deregistration. have recently been revised in South Africa, along with
A recent development in some countries is the those of social workers in the NGO sector, as part of a
formation of organisations dedicated to promoting recruitment strategy. Where salaries are higher, this may
ethical practice. In Hungary, an ‘ethical college’ was come from ‘supply and demand’ factors rather than
established to promote the embedding of social work higher value being placed on the profession.
ethics into practice and to debate ethical issues. In the Interestingly, the number of people seeking social
USA, the NASW established the Institute on Social work education in the countries studied does not seem
Work Ethics and Law with the mission of acting as to be directly related to the salary or status of the
a ‘think tank’ for the creation, development and profession. Applications to schools or departments of
distribution of materials about social work ethics and social work are at a high level and even increasing in
supporting ethical practice. many countries. This is the case in Germany, Hungary,
How thoroughly the ethical strictures in the various India, and Sweden, where the status and remuneration
codes are embedded in day-to-day practice in the of social workers are generally low. The USA is the
countries of this study is an open question. Where they only country that has reported a recent decline in
are not well embedded, the contributors to this study applications for admission to social work programmes.
suggest several possible reasons. Social workers might
be unfamiliar with the code; they might lack systematic
Discussion
training in applying it; they might not find it relevant
to their practice; or they might find it difficult to This exploration of the state of the social work
adhere to the code in their particular organisational and profession as it is reflected in ten countries across the
economic context. globe indicates that certain professional features are
common to social work in all, or nearly all, of the
countries included in this study. These features include
(viii) Prestige and remuneration
the establishment of professional organisations, the
Generally, the status and prestige of social work in the formulation or adoption of a professional code of
ten countries studied is not high. In half the countries ethics, the development and dissemination of a specific
(Germany, Hungary, India, Mexico, Spain), its status body of knowledge (although to varying extents), and
is particularly low relative to that of other helping the placement of social work training in institutions of
professions. This is attributable to a number of factors: higher education. By contrast, other professional
the broad and non-specific definition of social work features were found to be lacking in most, if not all,
(Germany and India); the fact that people without social of the countries. In none of the countries studied here
work training may call themselves social workers and were there formal monopolies over fields of practice.
be employed as such (India); the public’s lack of Enforceable licensing regulations and procedures,
knowledge of the functions of social workers (the UK restrictions on the use of the title of social worker, state
and USA); and the low status in society of the users of sanctions for breaches of the code of ethics and control
social work services (Hungary and the UK). over training and entrance into the profession were
In the majority of the countries surveyed (Germany, found in only some of the countries of the study.
Hungary, India, Mexico, Spain, USA), social work The power approach to professionalisation provides
salaries are generally lower than salaries in other a useful perspective for understanding the uneven
helping professions. The authors suggest a variety of movement towards the professionalisation of social
work that emerges from the above findings. In particular, organisation, and yet has not, to date, achieved many of
it may be advantageous to differentiate between two those features that require external validation and
types of professional power – inner and outer/external regulation.
power. ‘Inner power’ refers to the ability of social Despite the uneven success of the professionalisation
workers to work cooperatively as an organised group project within social work, this study of ten different
or professional entity, and exert influence over the countries indicates that across very diverse settings
behaviour of the body of social workers as a the aspiration to professional status is strong and acts
professional group. ‘External power’ denotes the ability as a powerful motivating force behind the development
of the profession to exert influence outside the profession of professional organisations, professional ethics, and
itself, be it vis-à-vis other professional groups (e.g. professional knowledge.
those who may have competing professional interests) The path of professional development in social
or decision-makers within the political and bureaucratic work in any given context appears to be shaped by the
arenas, and to consolidate a public perception that interaction between three complex, subtle and sometimes
acknowledges social work’s role in furthering shared very unstable variables:
social aims.
(i) The level of internal professional power and the
Most of the professional features achieved by social
cohesiveness of social work in working to achieve
work in the countries studied here appear to have been
certain defined professional aims (an accepted
achieved primarily through the profession’s ‘inner’
code of ethics, strong professional associations).
power. The ability of social workers in a specific
(ii) The external influence that the profession is able
country setting to establish a national organisation, to
to bring to bear to achieve other aims (state licensing
formulate a code of ethics, and to create a unique
and restriction of title, remuneration, state sanctions
knowledge base all seem to reflect this type of power.
for breaches of the code of ethics, control over
By contrast, there is significant international variation
education and entrance to the profession).
in the achievement of those aspects of professionalisation
(iii) The political, economic and social context within
that require cooperation between the social work
which it is operating (professional prestige, scope
profession and the state or external agencies. These
for asserting professional knowledge, and expertise
include enforceable licensing procedures, restrictions
at a policy level).
on the use of the social worker title, sanctions for
breaches of the code of ethics, control over training and These factors taken together influence social work’s
entrance into the profession and monopolies over types progress as a profession. Our findings reflect a wider
of work. Attaining these features involves persuading academic literature in which there is ample evidence of
policy-makers that their introduction will benefit a developing international consciousness in social work,
service users, employers or other interest groups in sometimes ‘uncomfortable’ consciousness (Flexner,
society. It requires an exercise of influence over external 1915) of the ongoing need to continue the ‘professional
agents and the successful defence of practice areas project’ and its ability to promote the interests of those
against rival professions and occupational groups. The who constitute its ‘constituency’ of concern.
extent to which social work has attained these features
in different countries may reflect its ‘external’ power
Acknowledgements
and influence and the impact this has on social work’s
professional development. Interestingly, despite the The authors gratefully acknowledge the contribution of
cross-national variation in the achievement of professional the country researchers: Teresa Matus, Malvina Ponce
features that require the cooperation of an outside de León, Silvia Staub-Bernasconi, Ágnes Darvas, Judit
agency, one such feature has been realised in all the Kozma, J. S. Gunavathy, José Guillermo Zúñiga Zárate,
countries in this study – the location of social work Guillermina Garza Treviño, Tembeka Mpako-Ntusi,
training within the higher education system. Aurora Castillo Charfolet, Sven Hessle, Malcolm
The internal and external power of the social work Payne, Terry Mizrahi, and Elizabeth J. Clark.
profession are likely to be related; it would seem that a
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