10/24/21, 1:34 PM Building Profitable Customer Relationships

Building Profitable Customer Relationships

How can you build profitable relationships with customers?

Have a passion for what you sell and your organization.
Add value by putting the customer's needs above your own.
Be honest, upfront, and avoid making promises you can't deliver.
Be patient and respect the customer's need to take time to make big decisions.
Ask the right questions to uncover the customer's buying motivations.
Make the customer feel comfortable by using casual but appropriate language.
Learn about the customer continuously and maintain a customer profile.

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