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盧冠樺

Andy

On 5/20, I purchased iPhone 13 from Australian.

Two days ago, l bought a mobile phone but it couldn’t turn it on. I tried many times
and still couldn’t

I understand that under the Australian Consumer Law, when I buy products and
services they come with automatic guarantees that they will work and do what I
asked for.

The screen is completely black, and l can’t turn it on by long pressing the power
button

Ask the maintain guy to check it out for me. If you can’t , please give me a new phone
, because l have begun to suspect that l got the machine king

If I do not hear from you within 5 working days, I will lodge a formal complaint with
Consumer Affairs Victoria and/or report my issue to the ACCC.

You can contact me about this complaint via email at a1107113@mail.nuk.edu.tw or


call me on 0912345678 during business hours.

Thank you for your assistance in this matter.

Regards
Ruby

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