A Prayer for

Blessings
God be merciful to me, and
provide me with your
blessings. Help me to show
Love for others, as you
have shown Love for me.
Give to me your peace and
blessings of good health.
And provide me with the
protection of your Angels
to keep me safe. Let your
blessings of happiness
and prosperity with
success, dwell within my
shelter on this day, and in
the days to come.

QUEST
 ION
ANSWE
R
What's Happening in Our Lives?

??
??
1. If you're working on
an assignment,
and the situation gets
stressful, what would
you do to stay
focused?
?
2. How would you
handle it if you saw a
colleague acting in an
unsafe manner at work?

?
3. If you were asked to
step up and take on
leadership
responsibilities but didn't
comfortable doing so,
what would
feel
you do?

4. How would you

handle it if you received
negative - but not
constructive
- feedback from a
colleague?

??
5. Imagine you're starting
to experience feelings of
burnout. What would
you do?
HUMAN
RELATIONS

Interactions
among people.
Myths THREE
MYTHS:
1. Technical skills are
more important. 2. It's
just common sense
3. Leaders are born,
not made. yths
vytris
Myths
Myths
1. SKILLS
Some people belive that
human relations or
organizational behavior
course is less important
than technical courses,
such as computer science
and accounting.
2. RELATIONSHIPS

Developing good
relationships is
critical to personal and
professional success,
and that is a skill you
can develop.
3. DEVELOPMENT

Leadership experts
generally agree that
some people have
more natural
leadership ability but
that leadership skills
can be developed.

The term human relations

mean interactions
among people.
Organization cannot
function without human
relations.
OBJECTIVES

The goal of human

relations is to create a
win-win situation by
satisfying employee
needs while achieving
organizational
objectives.
GOALS

When employees' and

organizational goals
align, performance
tends to flow.

The total person

approach realizes
that an organization
employs the whole
person, not just his
or her job skills.
HUMAN
RELATIONS

Looks closely
the way people
behave.

Behavior is what
people do and say.
Human relations fuel
behavior.
THREE LEVELS OF
BEHAVIOR:
1. Individual

2. Organizational
3. Group Myths
Myths
vtytrts
Myths
Myths

Myths
BEHAVIOR

It is individuals, not large

organizations, that drive
progress. Group
behavior consists of
the things two or more
people do and say as
they interact.
Individual behavior
influences group
behavior.
ORGANIZATION

An organization is a group
of people working to
achieve one or more
objectives.
Organizations are
created to produce
goods and services for
the larger society.
GROUPS

As individuals and
groups interact, their
collective behavior constitutes
the

organizations behavior.
Thus, organizational
behavior is the collective
behavior of organization's
individual and groups.
PERFORMANCE

Performance level are

more meaningful when
compared to past
performance or
performance of others
within and/or outside the
organization.
RESEARCH
糕

Organizational behavior
is a social science that
has built its knowledge
base on a sound
foundation of scientific
theory and research.
Human relations take a
practical applied
approach.
CONDITIONS

Most of the early owner-

managers gave little
thought to the working
conditions, health, or
safety of their
employees.
SCIENTIFIC
MANAGEMENT

Frederick Taylor, and

engineer known as the
"father of scientific
management," focused on
analyzing and
redesigning jobs more
efficiently in the late 1800s
and early 1900s
which led to an idea of mass
production.
HAWTHORNE STUDIES

From the mid-1920s to the

early 1930s, Elton Mayo and
his associates from Harvard
University conducted
research at the Western
Electric Hawthorne Plant
near Chicago.
HAWTHORNE EFFECT

The Hawthorne effect refers to

an increase in performance
caused by the special
attention given to
employees, rather than
tangible changes in the
work.
Popularly called
organizational behavior
and rooted in the behavioral
sciences of human
relations was develop in
the late 1940s.

Just as people are the

foundation of the
organization, behavior
and human relations
are the foundations
supporting
performance.
BASIS
Sociology is the study
of
various cultures

It is based primarily on
psychology (which
attempts to determine
why individuals behave
the way they do) and
sociology (which attempts
to determine how group
dynamics affect
organizational
performance).
and feelings.
Buzz

WHO
O
PROBLEMS

OBLY
WHEN:
When you encounter a
human relations problem,
you have to decide
whether to avoid
the problem or to solve it.
In most cases, it is
advisable to solve human
relations problems rather
than ignore them.
W

AT
CHANGE THE OTHER
PERSON
Whenever there is a human
relations problem,
it is
easy to blame other and
expect them to make the
necessary changes in
behavior to meet your
expectations.
CHANGE YOURSELF

Knowing yourself is
important in good
human relations
through self-
assessment. In many
situations, your own
behavior is the only thing
you can control.
LOGICAL CHOICE

In most cases, the logical

choice is to change your
own behavior. But that
does not mean doing
whatever other people
request.
EMBRACE CHANGE

If you can't change your

mind and embrace ange
your mind change, you
cannot change anything.
The first step is to realize
that we need to take
positive attitude about
changing our behavior
and develop positive
habits to improve our
relationships.

TEN
COMMANDMENTS
OF
HUMAN
RELATIONS
BY RUBEL SHELLY

1. Speak to people
There is nothing as nice as a
cheerful word of greeting.

2. Smile at people
It take 72 muscles to frown, only 14
to smile.

3. Call people by name

The sweetest music to anyone's ear is
the sound of his own name.
4. Be friendly and helpful
If you want friends, you must be
one.

5. Be cordial
Speak and act as if everything
you do is a joy for you.

6. Be genuinely
interested in people You
can like almost everybody if you
try.
7. Be generous with
praise Give compliments and
affirmations.

8. Be considerate
Listen to all sides of the story in a
conflict.

9. Be alert
Be alert to interactions and places
where conflict might arise.

10. Have a Good Sense of

Humor
Don't take yourself too seriously,
when you add lots of patience,
you'll have a recipe for enduring
success.

THANK
THANK YOU AND

GOD BLESS!