PROVINCIAL INFORMATION OFFICE (PIO)

MANDATE

The Provincial Information Office (PIO) is empowered to maintain linkages for transparency with various departments/offices of the Provincial
Government of Albay, government-line agencies, media and other sectors to ensure a comprehensive delivery of relevant, adequate and timely
information pursuant to R. A. 7160 (Local Government Code of 1991)

VISION

To be led by a creative and diverse workforce that consitently delivers current and timely information,understands the various information
demands of people, and is passionate about information communication technology innovation and strategies.

MISSION

To ensure that all information regarding PGA PPAs are widely disseminated to all Albayanos thereby creating a well-informed citizenry

ABOUT THE SERVICE

For purposes of serving the public, the Provincial Information Office provides information and research data required for the delivery of the basic
services and available adequate facilities so the public will aware of the said services and may avail at the same.

The Office observes the regular office hours as prescribed by Civil Service Laws.

Office Hours 8:00 a.m - 5:00 p.m (No Noon Break)

Mondays to Fridays
SERVICES OFFERED
The Provincial Information Office provides information regarding/relevant to/ and involving the Provincial Government of
Albay in the form of press releases, photo, downloadable information, etc..upon request of walk-in/phone-in/texting
clients. In sum, the office provides information services and media sponsorships.

HOW TO AVAIL SERVICES

Services Offered (1)
Classification: Simple
Type of Transaction: Government to Citizens
Government to Government
Who may avail: General Public

Checklist of Requirements Where to Secure

1. Letter request client
2
3
4
FEES TO BE PROCESSING PERSON
CLIENT STEPS PGA ACTIONS
PAID TIME RESPONSIBLE

1. Approach frontliner desk officer for the

1.1 Act upon request of client NONE 3 minutes Frontliner Desk Officer
day and state request

George Hallare
Administrative Officer V
Aileen V. Atos
1.2 If information involves PIO
Administrative Officer IV
personnel,client refers to concerned NONE 2 mins.
Maricel N. Gomez
staff Asst. Information Officer
Marmolyn Carosa
Administrative Aide IV

Ramon Carlo F. Fernandez

If information is in the form of press III Marte Gonzales
2 releases, distribute to media client NONE 5 min. Mariela Isabelle Melgar
for widest dissemination Kristel Joy D. Abad
Leanne Janine A. Lorejo

Total Processing Time 10 mins.

End of Transaction
Services Offered (2)
Classification: Complex Transaction
Type of Transaction: Government to Government
Government to Businesses
Who may avail: General Public

Checklist of Requirements Where to Secure

1. Letter request /Project proposal client
2
3
FEES TO BE PROCESSING PERSON
CLIENT STEPS PGA ACTIONS
PAID TIME RESPONSIBLE
LORELA D. BARCELON
1. Submit letter request to receiving clerk 1.1 Receive by the staff NONE 1 min. Technical Staff

1.2 Request letter forwarded to the LILIBETH M.

Information Officer for recommending NONE 5 mins. DIMACULANGAN Provincial
approval Information Officer

1.3 Request letter forwarded to the

NONE 2 days Governor's Office
Governor's Office for final approval

1.4 Media Sponsorship prepare LORELA D.

request form for PRs (attach NONE 5 minutes BARCELON
supporting documents) Technical Staff

1.5 Processing of PR's and

disbursement voucher (PBO, PGSO, NONE c/o PGSO c/o PGSO
Accounting Office and PTO)
2. Receive Check claims MARICEL N. GOMEZ
Advise client to proceed to PTO for Asst. Info. Offr.
NONE 3 minutes
check claims. LORELA D. BARCELON
Technical Staff
2 days, 16 minutes (depend upon the processing of Purchase Request of
Total Processing Time Provincial General Services Office

End of Transaction