MARISYA BINTI RAHIM

Bukit Mertajam Penang, 14000 (019) 291-6000 marisa.enquiries@gmail.com

EXPERIENCE

SP POLYMERS SDN BHD , Shah Alam, Selangor

Operation and Sales Executive, Jul 2017 - Jan 2022
• Manage general operations and administration works in department.
• Responsible for Audit registration process.
• Manages existing customers and develop new customers.
• Manages customer database in SAP-CRM system.
• Maintains a sound technical/application knowledge based on all MS products and services.
• Responsible for the sales of Business Assurance and Certification services that span across various
industries and sectors.
• Provides pre-sales technical assistance and after-sales support to customers.
• Generate quotations for inquiries and response to customers' inquiries, feedback, and comments, including
preparation of tender documents.
• Communicate and build up working relationship with key internal and external partners.
• Monitoring of bad aging and collection of payment.
• Monitoring, analysis and updating the department sales monthly and yearly basis.
• Support for training section and manages E-learning Courses participants via ADM Administrate system.
Additional Responsibilities:
1. Safety Health Committee
2. First Aider
3. Quality Control Inspector for Pre-shipment Inspection
4. ISO 9001 and ISO 45001 Internal Audit team member

PROMINENT BHD , Klang, Selangor

Document Controller, Dec 2013 - Jul 2017
• Administered document and revision control to secure system and integrity of master documents.
• Assisted QMR and head department in development of documents and content to compliance with ISO
Systems.
• Monitored regulatory activity to maintain compliance with Master records and destroy obsolete documents
in end users.
• Authorize to update & propose disposal of records after the retention period.
• Prepared training for new end users of document management systems.
• To ensure proper housekeeping at documentation control room.
• Assisted QMR in yearly Management Review Meeting and prepare meeting minutes.
Additional Responsibilities:
1- Secretary for Safety & Health and Fire Fighting Action Committee
2- ISO 9001 Internal Audit team member
EXPERIENCE (CONT)

CB HOLDINGS SDN BHD Cheras, Kuala Lumpur

Admin Assistant, Apr 2012 - Oct 2013
• Maintained files and filing, keeping sensitive information confidential.
• Update supplier contact lists, office inventory and perform data entry.
• Monitored and coordinated internal facilitating meetings and events.
• Designed and streamlined departmental forms, fostering data entry and retrieval
• Handling general issues, escalating major conflicts and concerns to appropriate personnel.
• Provided cross-coverage support for other administrative personnel.
• Served as primary point of contact for facilitating operational and administrative inquiries.
• Coordinated equipment maintenance and repairs to maintain office productivity.
• Maintained office inventory by assisting with supply orders.
• Prepared purchase requisitions and requests for payment, informing managers of resources required.

EDUCATION

ASIAN METROPOLITAN UNIVERSITY

Cheras, Kuala Lumpur
Diploma in Science Technology (Oct 2011)

ADDITIONAL SKILLS

• CRM SAP
• I-Cert Certification
• Microsoft office
• Customer service Representation
• Quote and Proposal Management

CERTIFICATIONS

• ISO 45001: 2018 Internal Auditor

• ISO 9001:2015 Internal Auditor
• ISO 45001: 2018 Interpretation, Documentation & Implementation
• ISO/IEC 17025: 2017 Interpretation, Documentation & Implementation
• Basic Occupational First Aid, CPR & AED