ANSWER BOOKLET - FINAL ASSESSMENT

Answer ONE (1) question below based on the instructions given.

a) Write effective instructions by applying the instructions strategy taught in class.

NOTE: You are allowed to copy and paste the images to support your instructions.
Use paraphrasing skills (using own words) to avoid plagiarism except for technical
terms used in the above source.
(26 marks)

(CLO2: PLO3: C6)

How to fix and maintenance an Electric Fan

Most electric fan problems are caused by wrong lubrication or blockages in the vents.
Disassemble the fan, lubricate the central pin and bearings and clean out the vent and motor
case to fix several issues with an electric fan. Repairing an electric fan may be challenging if
the problem is something to do with the engine itself, and could be dead if the fan creates no
noise when it is turned on even after washing and lubricating the pin, the blades do not move
at all.

Martial using (equipment)

1. Screwdriver.
2. Lubricating oil.
3. Wrench.
4. Cloth or towel or Microfiber cloth.
5. Compressed air.

PART A: Disassembling the Fan:

1 Turn your fan on to make sure that the motor works.

A. Plug the fan in the electricity.

B. Turn it the fan
C. Put the fan in highest power speed setting.
i. Motor is generally still good if the fan blades shift a little or it begins to spin.
ii. If you don’t overhear anything,
 Put your ear behind (the motor) blades up to the middle of the case.
 Turn the fan off and on again,
 Listen closely for the motor.
iii. If you hear it vibrating or buzzing, your motor is probable still working.

Notes

1. In various sources, check the fan. The circuit breaker on an outlet could have been
twisted and the fan didn't get an electronic current.

CAUTION: it would not be necessary it to tinker with the engine to try to get it to start again
like most table to sitting fans. Anyway, the engine is usually dead. If the engine isn't working,
you're better off just getting a new fan. However, if you just want to try it yourself, feel free
to disassemble the engine!

2 Unplug the fan and also unhook the blade guard or unscrew the pin.

A. To keep it from turning on accidentally when you are working on it, let the fan's
electric cable out.
 B. Feel around the edge guards' ends for clips that tie the 2 pieces together.
i. Unhook them if there are clips and take of the front half.
ii. Unless you see any hooks holding together the blade assembly.
 Try turning the circular center of the fan counterclockwise.
iii. If it loosens,
 Set the front of the blade case down by unscrewing it.

Notes
 The blade guard refers to a case made of plastic or metal that keeps people to get
injured by the blades.
 If you see screws holding the case together, unscrew them with a screwdriver.

Figure 1

3 Turn the blades in the (centre of the fan) counter clockwise to remove fan.
 A. The blades are locked in position with the pin itself in the case.
I. If there is plastic blocking the centre of the blades, twist it anti clockwise and
slip the blades off before it comes loose.
II. If there is no washer, when holding the pin in place, rotate the base of the
blades to loosen them away from the pin.

Notes
 There could be a latch on the side of the pin that locks the blades into place, depending on
the brand of your fan. In general, this latch slides back and forth to lock or release the blades

Figure 2

4 Pull the back half of the blade guard in the canter out from the pin.

A. Remove any plastic or metal liners that are in front of the back half of the blade
guard.
B. Unscrew a few screws to access the back half.
C. Remove, and slide the back half of the blade guard from the pin.

Notes

 If a plastic washer was in front of the blades itself, so there's definitely not going to be
a washer in the back. If the front wasn't a plastic washer, it's also very possible that it
was in the back. To hold the blades in place, the washer normally acts as a stabiliser.
 If the front of the motor has a plastic cover or case, unscrew the plate that covers the
motor’s body.
 Figure 3

5 Flip the fan around and find the screws in the back. 

A. Look to your pin and front motor regularly visible.

B. Turn your fan around to check the opposite side of the motor case.
C. Look at plastic vent that allows heat and air to escape from the motor.
D. Find screws on the back holding this case in place.
E. Use a flathead or Philips head screwdriver to remove the screws.
F. Set them sideways and pry the case off.

Notes:
 After you remove the screws, the case can fall right off the fan. Insert a flathead or a Philips
screwdriver into a vent if it doesn't, and pry it out.
 On certain table fans, the engine would actually be under the frame. If and behind blades
there's no bulky head and there's a large foundation, unscrew the fan's bottom and pop the
plastic cover off.

Figure 4
PART B: Lubricating the Bearings and joint:
1- Using your hand to turn the pin on the front of the fan to see if it rotates.

A. Use your hand to try turning the pin in the central of the fan.
i. If it’s sticking or resisting, the pin probably just needs lubrication.
B. Put lubricant on the pin wears down as the fan blades rotate.

Notes:
 One of the most common causes for blades to cease spinning is a dried out or sticky pin.
 Try turning your fan on if they spin quickly and there's no resistance, and see if the pin spins.
If something doesn't, it's not the pin that's a problem and the engine is probably short. It'll
probably be easier to get a new fan in this situation.

2-Disassemble any washers for bolts that areFigure

blocking5the pines center.

A. Pull to unscrew these pins and release them.

B. You don't need to fully remove it, but in order to hit the entire pin, you need to be able to
get under it.

Notes:
 If there aren’t any washers or bolts, simply skip this step.
 Washers will normally be hand-turned in this section of the fan assembly.
 Figure 6

3 Apply lubricating oil to the front and back of the pin. 

Warning: Using some oil to cover the pin fully. However, you shouldn't get any oil from the
engine itself. Tap it with a cloth to soak up the excess oil if you see it drip off the pin.

A. Get a lubricating oil with a thin outlet for pouring.

B. Use a clean wisp and put it under the pin to catch any drips of oil.
C. Turn your bottle over at the site where the pin meets the frame of the motor and
squeeze the bottle over the front of the pin.
D. Get below the bolts by down them away from the spot that you’re lubricating.
E. Repeat this process on the backside farm.

Notes:

 At any auto parts shop or construction supplies store, you can purchase lubricating oil.
Any lubricating oil form will work
 If you want to prevent oil from falling on your face, you should wear rubber gloves.
However, it is not poisonous or anything and is quickly cleaned off in order to wash
your hands with soap.

4 rotate the bolts around a lubricated part of the pin.

A. Put oiled, and slide the bolt back into place.

B. Put the cloth down and grip the bolt with your other hand.
 C. Grab the pin with your main hand.
D. While turning the pin by hand, slide the bolt back and forth across the lubricated part.
E. Repeat the process for any bolts on the other side of the pin assembly.

Notes:

 This will mean that as it turns, oil gets on the inside of the bolts that hold your pin.
There will be friction that prevents the pin from rotating if these bolts are not oiled.
 If you like, you may also move the screws off and oil them individually.

Figure 7

PART C: Cleaning the Motor and Vent.

1 Inspect and wipe off the back of your motor case for dust or grime
Warning: In terms of cleaning the area around your engine, do not use water. It could trigger
an electric short or ruin your fan if water gets on the motor.

A. Turn the fan round and look inside the case nearby the motor.
B. Use a clean microfiber cloth to wipe the dust away.
C. Work around the inside of the case all the way to remove the dust and dirt that your
fan has built up in the back.

Notes:

 Poorly ventilated can lead to dust and heat being trapped within the motor case. It can
force your fan to stop working, especially if your fan has a getting too hot feature that
causes it to shut off automatically if it gets too hot.

Figure 8

2 Use compressed air to spray the plastic vent on the back.

A. Before lubricating your fan, take the vent cover that you unbolted and keep it away from
your engine.
B. Get the dust out of the difficult-to - reach spaces between the vent's bars, spray both sides
of the cover with compressed air.
C. Wipe the cover down with a dry fabric.

Notes:
  If this vent is fully caked with dust or dirt, it is possibly because your fan has not worked fine.
 You should soak the vent in water and soap before letting it air dry if you want to make it
completely clean. Though this is typically needless.

Figure 9

3 To see if the pin spins, plug your fan in and turn it on.

A. Earlier reassembling your fan, plug it back into electricity.

B. Turn it on to see if the pin spin.
i. If it does, you can reassemble the fan.
ii. If it doesn’t, start clean the motor.
C. This can be a difficult and intricate process though,
i. if you’re working with an inexpensive fan,
ii. It’s usually not worth the effort.

Notes:
  A lot of standing and table fans do not have a usable motor in the first place, making it
incredibly hard to wash or adjust.

Figure 10

4 Bring the blades, bolts and case back together to assemble your fan..

A. Work to disassemble the fan in the reverse order.

B. Hammer, and secure the bolts on the pin and bring back some washers before slipping the
blade guard back over the pin.
C. Slide the blades on edge so that the blades are isolated from the motor by the back blade
guard.
D. Put the plastic outlet on the back of the motor case and screw it back in.
E. Reattach and lock your front blade guard in a spot..

Notes:
 Switch on your fan again. It's an indication that the engine is dying if the blades start turning
more rapidly than the pin did when you checked it. It runs at a pace too small to transform the
fan fully.

Answer ALL Questions (a-b) below.

 a) Assume your company has received the above letter. Write your
reply letter to the sender by integrating ALL SEVEN (7) Cs of
communication taught in class?

October 17th 2020

James Jeffery

Purchasing executive

Cs training company

Dear Mr. James

Thank you for choosing Acer Laptop Company for your training needs. We are confident that
you will be satisfied with the services that we offer. We are looking forward to work with you
on this great work. Acer is the world's fifth largest supplier of personal computers. Currently,
Acer also has a new business entity in addition to its core IT products business, concentrating
on the integration of cloud services and networks, and the production of smartphones and
wearable devices with value-added many applications.

As you mentioned about our latest Acer laptop which are full of training skills that are
suitable for students and graduates, as our laptops offers high levels of performance and high
capacity of storage, so you can have hassle free multitasking with this device and when it
comes to display things have been downgraded to a 15.6-inch full HD panel with touch
support. Moreover it offers better speed in terms of wife 5.1 with powerful keyboard, better
heat management and lifelong battery of about sixteen hours with and elegant design and the
resolution of about 1920 X 1080(full resolution) which will provide intensive graphics. It also
comes with a Thunderbolt 3 port and two USB 3.0 ports for extended connectivity. Our
prices ranges 839 $ to 932 $, in addition that we have many colours varieties from black,
gold, silver, blue, pink and dark red. If it comes to students who want to take computer
training courses, we offer a great discount up to 50% if the purchaser buys up to 200 units. In
addition our delivery services is quiet well with time ranging from 3-5 days for local shipping
and 7-10 days worldwide shipping.

As your need change we will be happy to help you evaluate those needs and offer you the
services which will help you in achieving your new goals and if you have any other doubts
regarding our services or any kind of information be free to contact us. Thank you for
choosing our Acer laptop company.
Yours sincerely,

Peter Jack

President Acer Laptop Company.

Chicago, US.

324-881-1894

Info@acer-laptop.com

www.acer-laptop.com
b) Explain ALL SEVEN (7) Cs of communication that you have
integrated in your same letter written for the previous Question 2 (a).
Support your explanations with ONE (1) example based on your
same written letter
 1. Clarity
Instead of attempting to do so many at once, charity requires emphasizing a single purpose or
mission at a time. The following traits of consistency in conversation are:

 It promotes understanding.
 The full clarification of concepts and feelings strengthens the essence of the post.
 The simple messaging makes use of terms that are accurate, relevant, and concrete.

For example:

2. Conciseness
Instead of blurry and generic, concrete communication means being particular and simple.
Specificity reinforces confidence. The following functions provide a concrete message:

 Specific statistics and statistics confirm it.

 This makes use of phrases that are explicit and that create the picture.
 There is no misinterpretation of concrete signals.

For example:
 3. Courtesy
Courtesy of the message ensures that the message should reflect the speech of the sender as
well as honour the recipient. The sender should be truly respectful, thoughtful, and positive
about the post. Courteous communications have the following characteristics:

 Courtesy involves taking into account all the views and emotions of the message
recipient.
 The courteous message is optimistic and audience-focused.
 It makes use of words that convey a reverence for the message recipient.
 It is not biased at all.

For example:

4. Consideration
In order to provide successful contact, the sender must take into account the beliefs,
experience, attitude, context, etc. of the recipient. The sender must connect to the intended
receiver and be active in order to communicate.

For example:
 5. Completeness
The email and text must be full, i.e., as needed by the intended audience, it must contain all
the necessary material. The full data offers answers to all the receivers' questions and allows
the user to make informed choices.

For example:

6. Complete:

There is a desire for the right use of word. Grammatical mistakes must be eliminated in
written business correspondence, and stylistic lapses or incorrect use of verbs are not
acceptable in verbal communication either. A proper use of words boosts morale and the user
will know like they are taken too seriously.

For example:
 7. Cordiality

You bring authenticity to the communication by generating an aura of

confidence in a discussion or email. A simple and compelling 'sound' will do
this, which means that the data you are addressing includes the correct facts.

For example: