Phillip Michaels

UX Researcher (Army Veteran)

Contact Information Experience

Cell: (407) 457 9804 UX Researcher Intern | Bosch (Mt. Prospect, IL)
Email: ptmichaels@alumni.fullsail.edu Jan 2023 - Present
Linkedin: www.linkedin.com/in/ptm89/
● Design studies around targeted demographics to identify stakeholder questions through
qualitative and quantitative methods.
Skills ● Recruit through internal methods to meet study demographics and criteria.
A/B Testing ● Assist lead researchers with day-to-day UX tasking.
Data Analysis UX Researcher | Full Sail University (Winter Park, FL)
Data Visualization Aug 2021 - Dec 2022
Interviews/Focus Groups ● Design and develop surveys to identify overall user preference for current products.
Qualitative/Quantitative User Testing ● Conduct studies independently or as part of a team of up to 5 researchers distributing and
Recording/Editing ensuring set deadlines complete tasks to present to stakeholders.
Recruitment ● Develop written reports and presentations to give to stakeholders summarizing the
Survey Design findings of recent studies.
Team Management and Leadership
Time Management Projects
Transcribing Apella Games (Gaming Company)
Usability Testing/ Playtesting
● Rite of Titans (PC)
Software ○ Recruited, and facilitated multiple usability playtests remotely.
○ Identified usability issues and participant concerns throughout testing.
Adobe Suite
Alchemer Lesser Evil Games (Gaming Company)
Google Suite ● Undisclosed Project
Microsoft Office Suite ○ Gauged interest and overall insight of products through the use of explanatory
OBS video.
Qualtrics ○ Facilitated usability studies of single and multiplayer products.
My.com (Gaming Company)
Achievements
● Undisclosed Project(s)
Valedictorian
○ Recruited, designed, and facilitated a 60+ benchmark playtest to identify usability
(Masters of Science, Game Design
issues and overall reception.
Aug 2021 - July 2022
○ Recruited and facilitated UI studies to identify usability issues with current
(Bachelors of Science, Game Art)
interface menus.
Oct 2015 - Aug 2018
○ Developed a survey to gauge the overall interest in product lore.
ARCOM
Super.com (Gaming Company)
(Army Commendation Medal)
● Undisclosed Project
Feb 2014 - Oct 2014
○ Recruited, designed, and facilitated usability playtests to identify current usability
Education issues of the current product.
Master of Science, Game Design ● Wonhon (PC)
Full Sail University ○ Played through and conducted an expert analysis to identify issues that could
have led to the return of products.
Aug 2021 - July 2022
● Capstone in User Experience Wargaming.net (Gaming Company)
Research ● Arena Clash (PC)
● Studied implementation of ○ Recruited, designed, and facilitated A/B, Benchmark, Concept Art, Playtest,
prototyping, QA testing, UX Retention, and UI studies.
research ○ Remotely recruited 120+ participants for a multi-day retention study.
Bachelor of Science, Game Art ● Undisclosed Project
Full Sail University ○ Interviewed participants while having them view multiple videos of an upcoming
Oct 2015- Aug 2018 product to gauge their interest and overall preference.
● Studied 3D modeling and ● World of Tanks (PC)/World of Tanks: Modern Armor (Playstation/Xbox)
Animation ○ Recruited, designed, and facilitated retention studies to identify issues between
● Focused on implementation into players and current products.
Unreal Engine ○ Conducted exit interviews and post-interviews two weeks after testing to identify
● Specialized in Environment Art participants' retention reasoning.